CheckUp Health UK

What CheckUp Health UK does

CheckUp Health UK operates a UK digital telehealth platform providing remote GP consultations, prescriptions, referrals, sick notes, and chronic-condition health monitoring via native iOS and Android applications. The platform is operated by The Flame Lily Healthcare Limited, headquartered in Wolverhampton, and is delivered under CQC registration with GMC-registered clinicians, supported by ISO 9001, ISO 20000-1, ISO 27001:2022, and Cyber Essentials certifications. Patient records, clinical notes, prescriptions, and monitoring data are stored in a personal health record that the patient controls, with automated alerts triggered when readings fall outside expected ranges.

The company serves a diversified customer base including self-pay individuals, corporate employers, NHS GP practices (via an Overflow Service pilot), private hospitals, and health insurers. Clinical delivery is supported through partnerships with SignatureRx for prescription fulfilment and Nationwide Pathology for home test kits, and the platform provides multilingual support to broaden accessibility. Planned deep integrations with NHS Login, EMIS, GP Connect, PDS, and e-Referral are positioned to enable native interoperability with NHS primary care workflows.

Revenue is generated across multiple streams: per-consultation fees for self-pay patients, a corporate subscription card offering from £7 per employee per month, £5 prescription administration fees, referral and sick note fees, and home test kits. The company is privately held and founder-led; no external funding rounds or revenue figures have been disclosed. The company has also committed to a Carbon Reduction Plan targeting net zero Scope 1 and 2 emissions by 2050, with interim 2030 reduction milestones.

Name

CheckUp Health UK

Legal name

The Flame Lily Healthcare Limited

Website

https://checkuphealth.co.uk

Company type

Private

Founded year

2017

Operating status

Operating

Short description

CheckUp Health UK is a CQC-regulated digital telehealth platform delivered via iOS and Android, offering remote GP consultations, prescriptions, referrals, sick notes, and chronic-condition health monitoring to UK self-pay patients, corporate employers, NHS practices, private hospitals, and health insurers.

Ownership category

akta.pro rank

Product category

Telehealth Services

NAICS

Offices of Physicians (6211)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Primary Care & General Medicine Virtual Care (HLALAAAA)

akta.pro secondary industries

Primary Care & General Medicine Virtual Care (Employer-Sponsored) (HLALADAA), Chronic Condition Management & Remote Monitoring (e.g., diabetes, HTN) (HLALADAD), Remote Diagnostics & Point-of-Care (Connected Testing, Home Lab Devices) (HLACAPAK)

Keywords

• Telehealth services
• Virtual GP consultations
• Private prescriptions
• Remote health monitoring
• Corporate health subscriptions

Headquarters

HQ city

Wolverhampton

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Others

Revenue model

1. Consultation Fees: Per-consultation fees charged in 20-minute sessions. Pay-per-use model for individual patients. First consultation promotional pricing at £25.
2. Corporate Subscriptions: Monthly subscription model for businesses covering employees. Pricing from £7 per employee per month. Family coverage available.
3. Prescription Administration: Fees charged for prescription issuance via platform. £5 administration fee per prescription. Maximum 7 medical items per prescription.
4. Referral and Sick Note Letters: Fees for medical letters including referral letters and sick notes, up to 6 A4 pages.
5. Home Health Test Kits: Blood tests and swabs ordered during consultations, processed through nationwide pathology partners.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

CheckUp Health UK runs a regulated digital telehealth platform that delivers private virtual GP consultations via a mobile app, supported by electronic prescriptions, referrals, sick notes, group video clinics, home test kits, and remote health monitoring. The platform is offered both directly to self-pay consumers and through corporate subscriptions, NHS GP practice partnerships, and private hospital and health insurer integrations.

Product overview

CheckUp Health is a digital telehealth platform operated by The Flame Lily Healthcare Limited, offering a unified ecosystem of products for private remote GP consultations, administrative healthcare services, and remote patient monitoring. The core product is the CheckUp Health App, which serves as the patient-facing interface for booking video and audio consultations, receiving prescriptions via SignatureRx, obtaining referrals and sick notes, and monitoring health metrics. The provider-facing CheckUp Health Platform serves GP practices, private hospitals, and health insurers. Supporting modules include Home Test Kits (via Nationwide Pathology), the Health Monitoring App (with Bluetooth-connected BPM Connect and glucose monitors), Remote Health Monitoring, GP Overflow Service, Corporate Subscription, and Group Video Clinic. All services are CQC-regulated and built on a multilingual, culturally intelligent design.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Over 150 clinic locations for blood tests nationwide
• +2 more outcomes

Named customers7 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Feature5 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• The Flame Lily Healthcare LimitedcoreOthersParent company providing CheckUp Health branding and services. The Flame Lily Healthcare Limited is the data controller for personal data and CQC registered provider (ID: 1-6197382944). Services provided under The Flame Lily brand.
• NHS PartnerscoreStrategic or Co-development PartnerNHS GP practices and NHS organisations using CheckUp Health platform for overflow services, virtual prescriptions, and remote consultations. Platform integrates with NHS systems including PDS, NHS Login, and GP Connect.
• ClynxxminorStrategic or Co-development PartnerDigital healthcare partner organisation. Part of Digital Healthcare Council ecosystem.
• Digital Healthcare CouncilminorStrategic or Co-development PartnerIndustry body membership (The Flame Lily Healthcare) for digital healthcare providers setting standards and representing sector.
• EMIS (Coming Soon)coreTechnology or IntegrationPlanned integration with EMIS GP clinical systems for seamless patient data sharing and EPR connectivity.
• NHS Login (Coming Soon)coreTechnology or IntegrationPlanned integration with NHS Login for NHS-verified identity authentication, enabling patients to access platform using NHS login credentials.
• GP Connect (Coming Soon)coreTechnology or IntegrationPlanned NHS Digital integration for GP Connect enabling secure data sharing with GP systems.
• PDS Integration (Coming Soon)coreTechnology or IntegrationPlanned Personal Demographic Service integration for NHS number verification and patient demographic data access.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• HealthHero: European digital healthcare group operating multiple virtual GP and corporate wellbeing brands. Comparable to CheckUp Health on virtual GP + corporate subscription model, but at significantly larger scale and with broader European footprint.
• Babylon Health: Global digital health company historically anchored by UK NHS partnerships and DTC virtual GP offerings. Comparable to CheckUp Health on virtual primary care and NHS-aligned positioning, but operating at far larger scale with broader geographic reach.
• accuRx: UK GP practice software platform providing patient messaging, appointment booking, and clinical system integrations used across thousands of NHS practices. Comparable to CheckUp Health on UK primary-care integration ambitions but embedded across NHS workflows.
• NHS GP at Hand: NHS-operated digital-first GP service providing video and in-person consultations to registered patients across England. Comparable to CheckUp Health on virtual primary-care delivery but operates as an NHS incumbent rather than a private/independent provider.

Direct peers

• Doctor Care Anywhere: UK virtual GP platform serving insurers, employers, and individual patients with video consultations and digital prescriptions. Comparable to CheckUp Health on B2B (insurer + corporate) go-to-market and on integrated prescription delivery.
• Push Doctor: UK private virtual GP service providing video consultations, prescriptions, and sick notes via a mobile app. Directly comparable to CheckUp Health on DTC model, primary-care scope, and UK-only geography, with established employer and NHS partnerships.
• Zava: UK/Europe online doctor and pharmacy service offering paid consultations, private prescriptions, and home test kits. Directly comparable to CheckUp Health on DTC consultation + private prescription + home testing stack and on usage-based pricing.
• Livi (Babylon UK): UK-based direct-to-consumer virtual GP platform offering video consultations, prescriptions, and NHS partnership services. Closely comparable to CheckUp Health on customer, product (DTC + NHS), and regulatory positioning, but at much larger scale and with venture backing.

Emerging players

• Doccla: UK virtual ward and remote patient monitoring provider focused on hospital-at-home and chronic-condition monitoring. Comparable to CheckUp Health's remote monitoring module (BP and glucose) but with a deeper focus on NHS hospital discharge pathways.
• Huma: UK-based digital health platform providing remote patient monitoring and decentralized clinical trial infrastructure. Comparable to CheckUp Health's chronic-condition monitoring product, with a broader hospital and pharma orientation.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/checkup-health

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CheckUp Health UK