Cancer Council Queensland

What Cancer Council Queensland does

Cancer Council Queensland is a Queensland-based charitable organization founded in 1961 that delivers cancer research, prevention, early-detection, and patient support services. Its core offerings span the full cancer journey: the 13 11 20 information and support helpline; free cancer counselling with psychologists and nurse counsellors; the Peer Connect and Women's Connect peer support programs; accommodation at five lodges across Brisbane, Cairns, Rockhampton, Toowoomba, and Townsville; transport-to-treatment services in six regional areas; wig and headwear fittings; financial counselling; and free Wills and Power of Attorney documents via Safewill. The Viertel Cancer Research Centre conducts cancer research and operates data assets including Queensland Cancer Statistics Online, Australian Childhood Cancer Statistics Online, and the award-winning Australian Cancer Atlas. Prevention is addressed through the SunSmart Program, the Cancer Risk Calculator digital tool, and the Portable Shade Project.

The organization serves primarily Queenslanders diagnosed with cancer (~32,000 new cases annually, projected to reach 350,000+ people living with cancer by 2030), their families and carers, and health professionals who refer patients to support services. It is registered with the Australian Charities and Not-for-profits Commission (ABN: 48 321 126 727) with all donations over $2 tax-deductible. All client-facing services are provided free of charge to Queenslanders affected by cancer.

Revenue is generated through diversified non-commercial streams: public donations (one-off and monthly regular giving), event-based fundraising (Daffodil Day and Dry July campaigns), legacy/bequest giving, corporate partnerships, and government funding—specifically Queensland Health funding for PalAssist palliative care support and the Women's Connect program. The organization operates 101-250 employees and integrates with Angel Flight for rural air transport, TIS National for multilingual support, and National Relay Service for accessibility. Strategic distribution is anchored in health professional referral pathways and statewide helpline access, rather than traditional commercial go-to-market channels.

Name

Cancer Council Queensland

Legal name

Cancer Council Queensland

Website

https://cancerqld.org.au

Company type

Private

Founded year

1961

Operating status

Operating

Headcount range

101–250 employees

Short description

Cancer Council Queensland is a Queensland charity providing free cancer research, prevention, and support services—including helpline, counselling, accommodation, transport, and peer support—to Queenslanders affected by cancer and their families.

Ownership category

akta.pro rank

Product category

Cancer Support Services

NAICS

Voluntary Health Organizations (813212), Individual and Family Services (6241), Other Individual and Family Services (62419)

SIC

Services-Social Services (8300), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Disease-Specific Research & Support (e.g., Cancer, Diabetes, ALS) (BPAGACAA)

akta.pro secondary industries

Palliative Care, Hospice & Serious Illness Support (BPAGACAK), Community Health & Prevention Program Funding (HLAJALAF)

Keywords

• Cancer support services
• Cancer research programs
• Palliative care support
• Peer support services
• Community health charity

Headquarters

HQ city

Brisbane

HQ country

Australia

HQ region

Oceania

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others, Technology or R&D

Revenue model

1. Donations and Fundraising: Cancer Council Queensland generates revenue primarily through donations from the public, including one-off donations, monthly regular giving, and funds raised through events like Daffodil Day and Dry July. These donations support life-saving cancer research, prevention programs, and support services for Queenslanders affected by cancer.
2. Legacy Giving: The organization receives bequests and legacy gifts from supporters who include Cancer Council Queensland in their Wills, providing long-term funding stability for future goals and generations.
3. Partnerships: Corporate partnerships amplify the organization's reach and impact, with organizations working together to support Queenslanders facing cancer and amplify cancer awareness messages.

Pricing tiers

Go-to-market motion2 records

Distribution channels7 records

Marketing channels7 records

Core offering

Cancer Council Queensland delivers free cancer-related support services to Queenslanders, including a 13 11 20 information and support helpline, cancer-specific counselling, accommodation at five lodges, transport to treatment, wigs and headwear, financial counselling, and pro bono legal services. The organisation also funds cancer research through the Viertel Cancer Research Centre and runs prevention programs such as SunSmart, supported by community fundraising events like Daffodil Day and Dry July.

Product overview

Cancer Council Queensland is a not-for-profit health organization providing a comprehensive suite of cancer support services organized as interconnected programs. Core offerings include the 13 11 20 Information & Support helpline, Cancer Council Lodges (accommodation across 5 Queensland locations), Cancer Counselling (psychologist and nurse counsellor sessions), Peer Connect and Women's Connect peer support programs, Transport to Treatment, Wigs & Headwear, Financial Counselling, and Legal Support (Wills & Power of Attorney via Safewill partnership). Prevention is addressed through the SunSmart Program and Cancer Risk Calculator tool. The Viertel Cancer Research Centre leads research initiatives. PalAssist provides palliative care support. All services are free or low-cost to eligible Queenslanders impacted by cancer.

Differentiator

Problem solved

Functional benefit

Brands

• Viertel Cancer Research Centre: The research arm of Cancer Council Queensland, conducting cancer research and funding world-leading researchers and projects

Products and services

• 13 11 20 Information & Support Cancer-specific support line staffed by experienced health professionals offering information, referrals, and emotional support to anyone impacted by cancer. Available Monday to Friday 9am-5pm AEST.
• Cancer Council Lodges (Accommodation) Five independent living facilities providing home-away-from-home accommodation for regional Queenslanders travelling to access cancer treatment, including Charles Wanstall Lodge (Brisbane), Marylyn Mayo Lodge (Cairns), Central Queensland Support Centre (Rockhampton), Olive McMahon Lodge (Toowoomba), and Gluyas Rotary Lodge (Townsville).
• Cancer Counselling Cancer-specific counselling service providing up to 10 sessions with psychologists (via Mental Health Care Plan) and up to 4 sessions with nurse counsellors. Addresses emotional and psychological impacts including adjustment, depression, anxiety, grief, and survivorship.
• Peer Connect (formerly Cancer Connect) Free, confidential one-on-one phone support from trained peer mentors who have lived through cancer experience. Provides up to 6 free one-hour phone sessions.
• Women's Connect Peer support group for women and non-binary people living with cancer. Co-facilitated by peer facilitators and health professionals. Available online or in-person across Queensland. Funded by Queensland Health.
• Transport to Treatment Transport service providing rides to treatment for Queenslanders with cancer facing hardship. Available in Brisbane Metro, North Lakes, Cairns, Rockhampton, Townsville, and Toowoomba areas.
• Wigs & Headwear Private, personalised wig-fitting service with high-quality synthetic wigs and headwear (turbans, head scarves) delivered by trained volunteers at no cost to eligible Queenslanders over 18 experiencing hair loss from cancer treatment.
• Financial Counselling Service Free financial counselling for Queenslanders facing financial challenges due to cancer diagnosis. Helps with budgeting, debt management, creditor negotiations, and identifying government or community resources.
• Legal Support Program Free Wills and Power of Attorney service in partnership with Safewill for eligible Queensland residents aged 18+ navigating cancer diagnosis.
• PalAssist Free support service for individuals with life-limiting illness and their families/carers. Operated by Cancer Council Queensland and funded by Queensland Health. Available 7am-7pm, 7 days a week.
• Viertel Cancer Research Centre Research centre conducting cancer research through community partnerships, focused on driving equitable improvements in cancer outcomes. Includes funding for researchers, clinical trials support, and research fellowships.
• SunSmart Program Skin cancer prevention initiative including shade grants, sun safety resources, and UV protection education for Queensland communities.

Quantifiable outcome

• Over 80% of children and adolescents with cancer now survive five years or more
• +3 more outcomes

Named customers2 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability1 record

Partnerships

Four partnerships are on record, tiered core.

• SafewillcoreStrategic or Co-development PartnerCancer Council Queensland partners with Safewill to offer free Wills and Power of Attorney documents to Queenslanders navigating a cancer diagnosis. This partnership addresses the practical need for end-of-life planning that many people face after a cancer diagnosis.
• Angel FlightcoreStrategic or Co-development PartnerAngel Flight provides free flights for rural Queenslanders needing non-emergency medical care not available within 250km of their home. Cancer Council Queensland refers patients to Angel Flight for air transport to regional and metro airports in Queensland.
• Queensland HealthcoreStrategic or Co-development PartnerPalAssist is funded by Queensland Health and provided by Cancer Council Queensland. This free support service is available for individuals with a life-limiting illness and their families, operated by nursing and allied health professionals.
• Queensland Government - Patient Travel Subsidy SchemecoreStrategic or Co-development PartnerCancer Council Queensland works with the Queensland Government's Patient Travel Subsidy Scheme (PTSS) to help regional patients with travel costs to access specialist medical services more than 50km from their nearest hospital.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• McGrath Foundation: Funds and places breast care nurses across Australia; runs a high-profile community fundraising program. Comparable as a disease-specific nonprofit dependent on donations and signature campaigns for impact delivery.
• Cancer Council Australia: National peak body of which Cancer Council Queensland is a state member. Comparable as the policy, advocacy, and research coordination umbrella for cancer nonprofits across Australia, with overlapping donor base and brand.
• Cancer Council NSW: Largest state-based Cancer Council in Australia, offering a nearly identical service stack (helpline, lodges, transport, counselling, prevention). Directly comparable on service breadth, fundraising model, and target beneficiary population.
• Breast Cancer Network Australia (BCNA): Disease-specific cancer nonprofit providing information, peer support, and advocacy for Australians affected by breast cancer. Comparable on peer support programs, online community, and policy advocacy function.
• Cancer Council Victoria: Direct state-counterpart Cancer Council providing cancer support, prevention, and research services in Victoria. Same operating model, services, and revenue streams as CCQ.
• Cancer Council Western Australia: State Cancer Council providing an essentially identical mix of cancer support, prevention, and research services in Western Australia. Direct peer on operations, services, and fundraising approach.
• Leukaemia Foundation: Australian cancer-specific nonprofit providing accommodation, transport, and emotional support to blood cancer patients. Closest comparable on accommodation-lodge and patient-transport services, though narrower disease focus.
• Prostate Cancer Foundation of Australia: National disease-specific cancer nonprofit focused on research, awareness, and support for prostate cancer patients. Comparable in funding model (donations, partnerships) and research-funding arm.

Regional players

• Palliative Care Australia: National peak body for palliative care, comparable to CCQ's PalAssist program. Less directly competitive (national advocacy vs. state service delivery) but operates in an overlapping palliative care/support services space in Australia.

Broad incumbents

• Heart Foundation (Australia): Australia's largest chronic-disease nonprofit. Comparable as a federated, donation-funded health charity providing patient support, prevention campaigns, and research funding, but with a cardiovascular rather than oncology mandate.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/CCQld
• Facebookfacebook.com/cancercouncilqueensland
• LinkedInlinkedin.com/company/cancer-council-queensland

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cancer Council Queensland