What Printcom does

Printcom is a Swiss document-preparation software solution operated by GLAUX GROUP AG, a private Bern-based software vendor specializing in digital transformation for the Swiss public sector. The product enables professional formatting, processing, and multi-channel distribution of documents drawn from business applications, Office systems, and specialist government software, dispatching outputs through postal, electronic, or hybrid channels without media breaks. It is positioned as part of a broader GLAUX GROUP portfolio that also covers digital administration (evidence), digital justice for courts and prosecution, electronic signatures, clinic marketing, and case management for social-work institutions, all designed to Swiss government standards and certified under ISO 9001, ISO 27001, and ISO 14001.

Printcom's technology is a modular, web-based stack with cloud-services capability and out-of-the-box connectors to specialist public-sector applications and Microsoft Office, intended to be orchestrated by GLAUX project leaders as a single, integrated workflow. There is no indication of native AI/ML components, a public API, or a developer SDK; integration is delivered as professional services rather than self-serve.

The business model is a subscription-based, sales-led enterprise motion targeting Swiss authorities (Behörden) — including government agencies, courts, prosecutors, social institutions, and healthcare facilities — with custom annual contract pricing, no public rate card, and direct executive engagement led by CSO Andreas Gertsch. Distribution is exclusively direct, supported by annual GLAUX Impuls-Events in Bern and Zurich, a bilingual (German/French) content presence, and a newsletter funnel. GLAUX GROUP, founded in 1995 by Ueli Aregger and Andreas Ressnig, is privately held with no disclosed institutional investors, and is scheduled to merge into CONVOTIS Schweiz AG effective July 1, 2026, under a joint management board.

Name

Printcom

Legal name

GLAUX GROUP AG

Website

https://printcom.ch

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

1–10 employees

Short description

Printcom is a Swiss document-preparation software solution from GLAUX GROUP AG that enables Swiss public administration agencies, courts, and social institutions to professionally format, process, and dispatch documents across postal, electronic, and hybrid channels without media breaks.

Ownership category

akta.pro rank

Product category

Government Document Processing Software

NAICS

Document Preparation Services (56141), Support Activities for Printing (323120)

SIC

Service Industries For The Printing Trade (2790)

akta.pro primary industry

Mailing, Inserting & Distribution Services (Addressing, Direct Mail, Kitting) (MPAJALAH)

Keywords

• Document processing software
• Government digital solutions
• Electronic document dispatch
• Case management software
• Electronic signature solutions

Headquarters

HQ city

Basel

HQ country

Switzerland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Software Solutions & Services: Printcom is offered as part of GLAUX GROUP's portfolio of customized software solutions for Swiss authorities. Revenue is generated through software solutions including document processing, digital administration, case management and electronic signatures for government organizations. The company offers both standard software and individual/customized software solutions.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Printcom delivers a document preparation (Dokumentenaufbereitung) software solution that enables professional formatting, processing, control, and dispatch of documents from specialist applications, Office systems, and other sources for delivery via postal, electronic, or hybrid channels. The product integrates with existing business and case management applications to manage document workflows without media breaks, serving Swiss public administration entities including government agencies, courts, prosecutors, social institutions, and healthcare facilities.

Product overview

Printcom is a document preparation and processing solution offered by GLAUX GROUP. It operates as a standalone product within the company's digital solutions portfolio, enabling organizations to professionally prepare, process, and distribute documents through physical (postal) or electronic channels. The product integrates with business applications and office systems to manage document workflows without media breaks.

Differentiator

Problem solved

Functional benefit

Brands

• Printcom: Document preparation solution (Dokumentenaufbereitung) for professional document processing, preparation, and distribution via physical, electronic, or hybrid channels.

Products and services

• Dokumentenaufbereitung Printcom Document preparation software that enables professional formatting, processing, control, and dispatch of documents from specialist applications, Office systems, and other sources for postal, electronic, or hybrid delivery channels. Designed for Swiss government agencies, courts, prosecutors, social institutions, and healthcare facilities to eliminate media breaks in digital document workflows.

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• CONVOTIS Schweiz AGcoreStrategic or Co-development Partner · 1 July 2026GLAUX GROUP AG (parent company of Printcom) will merge with CONVOTIS Schweiz AG, combining two Swiss digitalization specialists for government and public organizations. A joint management team will drive integration starting July 1, 2026. This creates a stronger digitalization partner with expanded service portfolio while maintaining local roots and customer proximity.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• SER Group (Doxis):
• OpenText Corporation: Global enterprise content management leader with extensive public-sector customer base, offering document management, e-signature, and workflow solutions — overlaps with Printcom's functionality as part of a much broader portfolio serving Swiss government agencies.

Direct peers

• Bedag Informatik AG: Swiss IT services and software provider focused on public administration, offering document management, case management, and e-government solutions to cantonal and federal Swiss authorities — directly comparable customer base and product scope to Printcom/GLAUX.
• Abraxas Informationstechnik AG: Leading Swiss provider of IT solutions for public administration, including justice, police, and government document management — competes directly with Printcom in the same Swiss public-sector niche with comparable specialized workflows.
• Fabasoft AG: Austrian-headquartered provider of electronic document, records, and case management software (Fabasoft eGov-Suite) used by European public administrations including courts and government agencies — directly comparable product offering in document preparation and case management for public sector.

Regional players

• Crealogix Holding AG: Swiss-headquartered software company serving financial services and public sector with digital workflow and document solutions; comparable in being a Swiss mid-market software specialist targeting regulated institutional customers.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key highlights6 records

Customer concentration

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Printcom