Mumbai Police

Name

Mumbai Police

Legal name

Brihanmumbai Police (बृहन्मुंबई पोलीस)

Website

https://mumbaipolice.gov.in

Company type

Private

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Mumbai Police (Brihanmumbai Police) is the statutory law enforcement agency for Greater Mumbai under the Government of Maharashtra, delivering citizen services through physical police stations, a unified mumbaipolice.gov.in portal with 20+ digital modules, and dedicated helplines for emergencies and cyber crime.

Ownership category

akta.pro rank

Product category

Law Enforcement Services

NAICS

Police Protection (92212), Police Protection (922120), Justice, Public Order, and Safety Activities (922)

SIC

Services-Detective, Guard & Armored Car Services (7381)

akta.pro primary industry

Police Services (Patrol, Response & Community Policing) (BPAIAGAA)

akta.pro secondary industry

Digital Forensics & Evidence Collection (Endpoint, Mobile, Cloud) (BPAKAHAC)

Keywords

• Law enforcement services
• Cyber crime prevention
• Police verification services
• Emergency response services
• Citizen safety services

Headquarters

HQ city

Mumbai

HQ country

India

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Distribution channels3 records

Marketing channels2 records

Core offering

Mumbai Police (Brihanmumbai Police) is the law enforcement agency for the Greater Mumbai metropolitan area, providing public safety, crime prevention, investigation, traffic management, and emergency response services. It operates a comprehensive digital citizen-services platform offering online complaint registration, FIR search, police verification, permit applications, missing persons and stolen vehicle databases, accident compensation, and the 1930 Cyber Helpline for cyber crime reporting with immediate fraud fund-freezing capability.

Product overview

Mumbai Police operates a citizen-facing digital services platform offering a comprehensive suite of online services through its official portal (mumbaipolice.gov.in). The platform is structured as a unified portal with multiple integrated modules including: (1) Core complaint and reporting services such as Online Complaint Registration, FIR Search, and Arrested Person Information; (2) Verification and licensing services including Tenant Information, Domestic Servant Registration, Police Verification Services, Passport Status, and various permit systems for loudspeakers, drones, and processions; (3) Public safety databases for stolen vehicles, missing persons, and unidentified dead bodies; (4) Specialized services like the 1930 Cyber Helpline for cyber crime reporting with fund-freezing capabilities; (5) Utility services including GRAS payment system, Accident Compensation, and Recruitment tracking; and (6) Initiative programs like Mumbai Police Cyber Shield for public awareness. The platform connects with multiple government portals including National Cyber Crime Reporting Portal, Maharashtra Police Citizen Portal, CCTNS, and GRAS for cross-system functionality.

Differentiator

Problem solved

Functional benefit

Products and services

• Online Complaint Registration (E-Complaint) Online system for citizens to file complaints and crime reports with the relevant police station jurisdiction through the Mumbai Police portal.
• 1930 Cyber Helpline 24x7 cyber crime helpline for citizens to register complaints about cyber fraud and enable immediate freezing of defrauded amounts, integrated with I4C and the National Cyber Crime Reporting Portal.
• Tenant Information System Online registration system for tenants to submit rental information to police as mandated by law.
• Domestic Servant Registration Online registration system for domestic workers employed by households for police verification purposes.
• Lost and Found Registry Online system for citizens to register lost or found items for police tracking and recovery.
• FIR Search and View Citizens can search and view published First Information Reports through the Maharashtra Police Citizen Portal.
• Police Verification Services Various police verification services including character verification, address verification, and employment verification through online application.
• Stolen and Abandoned Vehicles Database Online searchable database of stolen and abandoned vehicles to aid in identification and recovery.
• Missing Persons Database Public registry of missing persons to assist citizens and police in locating missing individuals across Mumbai.
• Unidentified Dead Bodies (UDB) Registry Database of unidentified dead bodies found in Mumbai jurisdiction for public identification assistance.
• Loudspeaker Permission System Online application system for obtaining loudspeaker and sound system permits for events and public gatherings.
• Drone Permission System Online application and status tracking for drone/UAV operation permits in Mumbai police jurisdiction.
• Procession Permission System Online permit application system for processions and pilgrimages through Mumbai.
• Passport Status Tracking Service for citizens to check passport application status and standing orders processed through Mumbai Police.
• Accident Compensation Services Information and application services for accident-related compensation claims and processing.
• GRAS Payment System Electronic government fee payment system for license fees through direct bank transfer via the GRAS portal.
• Arrested/Accused Person Information Searchable database of arrested and surrendered persons available from June 26, 2015 onwards.
• Traffic WhatsApp Helpline WhatsApp-based helpline (8454999999) for traffic-related complaints and information in Mumbai.
• Senior Citizen Helpline Dedicated helpline number 1090 for senior citizens requiring police assistance.
• Mumbai Police Cyber Shield Cyber crime awareness initiative educating citizens about various cyber frauds including digital arrest, share market scams, KYC frauds, task job scams, lottery scams, and matrimonial scams.
• Police Recruitment Portal Online portal providing information about police constable and driver recruitment examinations, merit lists, medical examination results, and document verification processes.

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability1 record

Feature3 records

Partnerships

One partnership is on record.

• Indian Cyber Crime Coordination Centre (I4C)coreTechnology or IntegrationThe 1930 Cyber Helpline operated by Mumbai Police is linked to I4C under the Ministry of Home Affairs for coordinating cyber crime response at national level. Cyber fraud complaints are lodged on the National Cyber Crime Reporting Portal (NCRP) through this integration.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Regional players

• Bengaluru City Police: Law enforcement agency for Bengaluru, another major Indian IT hub with high cyber crime exposure. Comparable in operating a metropolitan cyber crime cell, citizen helpline, and online services, but focused on Karnataka rather than Maharashtra.

Direct peers

• Delhi Police: Law enforcement agency for the National Capital Territory of Delhi, India. Operates a similar metropolitan mandate including cyber crime cells, citizen helplines, and online services portals serving a comparable urban population in India.
• Hong Kong Police Force: Law enforcement agency for Hong Kong. Operates comparable metropolitan mandate, large cyber crime unit, and an extensive online citizen-services portal; particularly relevant for cross-jurisdictional Asian financial-crime investigations.
• London Metropolitan Police Service: Lead law enforcement agency for Greater London, UK. Comparable to Mumbai Police in metropolitan mandate, large workforce, multiple specialized crime units, and citizen-facing digital services including fraud reporting.
• New York City Police Department (NYPD): Municipal police force serving New York City, comparable in scale and urban complexity to Mumbai Police. Operates specialized units, modernized control rooms, and a wide portfolio of citizen-facing services including cyber/financial fraud investigation.
• Singapore Police Force: National police agency for Singapore operating from a metropolitan base. Comparable in advanced digital infrastructure, online reporting services, anti-scam initiatives, and integration with national fraud-prevention coordination centers.
• Los Angeles Police Department (LAPD): Municipal police force for Los Angeles, comparable in scale, urban complexity, and breadth of specialized units including cyber/financial crimes. Comparable in workforce size and operational footprint.
• Tokyo Metropolitan Police Department: Primary police agency for Tokyo, Japan. Comparable metropolitan jurisdiction with advanced technology infrastructure, cyber crime units, and integrated citizen services. Often cited as a global reference for digitized policing.

Broad incumbents

• Maharashtra Police Department: State-level police department under which Mumbai Police operates. Broader jurisdiction covering all of Maharashtra, including rural and semi-urban areas; provides parent governance, shared technology platforms (CCTNS, Maharashtra Citizen Portal), and statewide policy direction.
• CBI (Central Bureau of Investigation): India's premier federal investigative agency handling complex and multi-state crimes including cyber fraud. Comparable in operating national cyber crime coordination and receiving cases escalated from Mumbai Police through I4C and NCRP.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/mumbaipolice
• Facebookfacebook.com/MumbaiPolice
• LinkedInlinkedin.com/company/mumbai-police-zopadpatti-panchayat

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mumbai Police