Maharashtra State Police

What Maharashtra State Police does

Maharashtra State Police is the statutory law enforcement agency of the Government of Maharashtra, India, responsible for maintaining public order, preventing and investigating crime, and providing emergency response services across the state. Established under the Bombay Police Act of 1856 and reorganized as Maharashtra State Police following the formation of the state on May 1, 1960, the force operates under the state's Home Ministry and is led by Director General of Police (DGP) Sadanand Date. It serves all residents of Maharashtra through a network spanning 50+ districts and 8+ city commissionerates (Mumbai, Pune, Nagpur, Thane, Nashik, Chhatrapati Sambhajinagar, Amravati, Solapur), with 95,000+ personnel and 30,000+ vehicles. Service delivery is organized through multiple specialized units including CID, ATS, SRPF, ACB, Highway Police, Railway Police, and the State Intelligence Department.

The agency operates a digital service ecosystem comprising the official portal (mahapolice.gov.in), the Dial 112 integrated emergency response system, the CCTNS Citizen Portal for online FIR registration, complaint tracking, missing/unidentified persons searches, and tenant/foreigner registration, the National Cyber Crime Reporting Portal integration with a 1930 helpline, and an online recruitment portal. Underlying infrastructure is provided through the National Informatics Centre (NIC) for email and hosting, with identity verification supported by UIDAI/Aadhaar and criminal records shared with the National Crime Records Bureau (NCRB). Community policing is delivered through Mohalla Committees in urban areas and the Village Defence Party program in rural areas, which has covered 1,810 of 1,850 villages in Nashik Rural district with approximately 24,000 volunteers.

Maharashtra State Police is funded entirely through annual budget allocations from the Government of Maharashtra and the Government of India, with no commercial revenue streams. All services — emergency helplines, FIR registration, women safety response, cyber crime reporting, traffic management, and community policing — are provided free of charge to citizens, with mandatory accessibility as a public service. Operating indicators include 5,800+ complaints resolved daily statewide and 30,000+ stolen vehicles identified through the police database. The force is recognized annually through state and national awards including the Gallantry Medal, President's Medal for Distinguished Service, and Jeevan Raksha Padak.

Name

Maharashtra State Police

Legal name

Maharashtra State Police (महाराष्ट्र राज्य पोलीस)

Website

https://mahapolice.gov.in

Company type

Private

Founded year

1856

Operating status

Operating

Short description

Maharashtra State Police is a government law enforcement agency serving all citizens of Maharashtra, India. It deploys 95,000+ personnel across 50+ districts and 8 city commissionerates, delivering emergency response, crime prevention, and citizen services through Dial 112, CCTNS, and community policing networks.

Ownership category

akta.pro rank

Product category

Law Enforcement Services

NAICS

Police Protection (922120), Police Protection (92212), Justice, Public Order, and Safety Activities (922)

akta.pro primary industry

Police Services (Patrol, Response & Community Policing) (BPAIAGAA)

akta.pro secondary industries

Community Safety Administration (Fire/EMS, Emergency Management) (BPAIACAL), State/Provincial Public Safety & Emergency Management (Police, Fire, EMS Oversight) (BPAIABAG)

Keywords

• Law enforcement services
• Public safety
• Emergency response
• Crime prevention
• Community policing

Headquarters

HQ city

Mumbai

HQ country

India

HQ region

Asia

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Government Budget Allocation: Funded by Government of Maharashtra and Government of India through annual budget allocations for law enforcement, infrastructure, and personnel costs

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels6 records

Core offering

Maharashtra State Police is the primary law enforcement agency of the Government of Maharashtra, India, delivering policing services including crime prevention, FIR registration, emergency response, traffic management, women and child safety, cyber crime investigation, and community dispute resolution across 50+ districts and commissionerates. The force serves approximately 95,000+ personnel statewide and operates dedicated emergency helplines, citizen reporting portals, recruitment systems, and community policing units (Mohalla Committees and Village Defence Parties).

Product overview

Maharashtra State Police operates a digital services ecosystem comprising the official government website, the CCTNS (Crime and Criminal Tracking Network and Systems) citizen portal for crime reporting and FIR management, the Dial 112 emergency response system, and an online police recruitment portal. The portfolio includes individual district police websites and multiple recruitment streams for police constable, driver, SRPF, bandsman, and prison constable positions. The infrastructure supports approximately 95,000+ police personnel serving Maharashtra's population.

Differentiator

Problem solved

Functional benefit

Brands

• Dial 112: Emergency citizen response portal and emergency hotline system integrating police, ambulance, and fire services.
• Maharashtra Police Citizen Portal
• CCTNS (Crime and Criminal Tracking Network and Systems)

Products and services

• Dial 112 Integrated Emergency Response Service State-wide integrated emergency response service accessible by dialing 112, providing single-number access to police services, FIR registration, PCR dispatch, and women safety response for citizens of Maharashtra.
• CCTNS Citizen Services Portal Online portal enabling citizens of Maharashtra to file e-complaints, track FIR status, search missing persons, search absconders and arrested persons, register foreigners and tenant information, and access published FIRs.
• Online Police Recruitment System Online application and recruitment system for candidates applying to Police Constable, Armed Police Constable (SRPF), Driver, Bandsman, and Prison Constable positions across Maharashtra Police units, with document verification and merit-based selection processes.
• Women Safety Helpline Services Dedicated helpline services for women facing harassment, domestic violence, or other safety concerns, accessible via numbers 103, 1091, 8976004111, 8657222777, and 02245161635, with differentiated coverage for Mumbai/Thane/Navi Mumbai and the rest of Maharashtra.
• Community Policing Programs Volunteer-based community policing programs including Mohalla Committees in urban areas and Village Defence Parties (VDP) in rural villages, supporting crime prevention, intelligence gathering, dispute resolution, and local safety initiatives.
• Cyber Crime Reporting and Investigation

Quantifiable outcome

• 5,800+ complaints resolved daily across the state
• +1 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• Bureau of Police Research and Development (BPRD)coreOthersNational police research and development organization under Ministry of Home Affairs, provides guidelines and standards for police modernization
• Central Bureau of Investigation (CBI)coreOthersNational investigative agency for high-profile cases requiring central jurisdiction
• National Informatics Centre (NIC)coreTechnology or IntegrationGovernment IT organization providing email services (NIC email), digital infrastructure, and technical support for government websites
• Digital India InitiativecoreOthersGovernment program for digital infrastructure and services
• MyGov IndiaminorOthersOfficial government citizen engagement platform for public participation
• UIDAI (Aadhaar)coreTechnology or IntegrationUnique Identification Authority of India providing Aadhaar-based identity verification services
• National Crime Records Bureau (NCRB)coreTechnology or IntegrationNational database for crime statistics and criminal records across India
• SVP National Police Academy HyderabadcoreOthersNational police training academy for Indian Police Service officers
• Passport India ServicesminorOthersPassport application and tracking services linked with police verification
• Maharashtra Government e-Services (Aaple Sarkar)coreTechnology or IntegrationState government portal for various e-governance services

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Kerala Police: State police force widely recognized for community policing and citizen-friendly technology adoption, including a well-developed Janamaithri Suraksha program and digital portals. Comparable in citizen-service orientation and integration with state e-governance.
• Punjab Police: State police force with comparable district structure, digital citizen services, and specialized units including counter-intelligence and anti-terrorism wings. Maintains similar recruitment systems and integrates the same central CCTNS infrastructure.
• Delhi Police: Metropolitan police force for the National Capital Territory, comparable to Maharashtra Police in scale (~80,000+ personnel), digital citizen services, and specialized units. Operates similar helplines, women safety initiatives, and a parallel cyber crime infrastructure, making it the closest metropolitan counterpart within India.
• Mumbai Police: City-level commissionerate under the Maharashtra State Police umbrella, but operates as a distinct brand with its own digital presence (mumbaipolice.gov.in) and specialized units. Comparable in services offered but at metropolitan scale within Maharashtra.
• Karnataka State Police: State police force for Karnataka with comparable district-based structure, citizen portals, CCTNS deployment, and community policing programs. Operates similar specialized units and shares the same central technology backbone (NIC, BPRD standards) as Maharashtra Police.
• Tamil Nadu Police: Major South Indian state police force with a comparable force strength, similar commissionerate structure across major cities, and parallel citizen-facing digital services including a Dial 100/112-style emergency response and e-FIR systems.
• Gujarat Police: Neighboring western Indian state police force with similar geographic-economic profile, commissionerate structure, and digital infrastructure rollouts. Operates parallel women helplines, cyber crime cells, and community policing programs comparable to Maharashtra's.
• Uttar Pradesh Police: Largest state police force in India by personnel, operating a comparable multi-unit structure (civil police, armed police, specialized wings) and digital citizen services including UP-112 emergency response. Comparable in operational complexity and population coverage.

Broad incumbents

• Central Bureau of Investigation (CBI): India's central investigative agency handling major and inter-state crimes. Listed as a partner of Maharashtra State Police for high-profile cases and represents a broader, federal-level investigative capability that complements — and sometimes competes with — state CID units.
• National Investigation Agency (NIA): Federal counter-terrorism and national security investigation agency. Overlaps with Maharashtra's Anti Terrorism Squad (ATS) on terrorism cases and represents the federal counterpart in the same investigative domain.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xtwitter.com/DGPMaharashtra
• Facebookfacebook.com/dgpmaharashtra

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries15 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Maharashtra State Police