i-City
i-City is a mixed-use technology city development in Shah Alam, Malaysia, integrating residential, commercial, hospitality, entertainment, and enterprise data centre infrastructure within a unified SuperApp platform, serving enterprise tenants, SMEs, residents, and leisure visitors.
- Company typePublic
- Founded1967
- HeadquartersShah Alam, Malaysia
- Headcount251–500
- GTM typeB2B and B2C
- OfferingServices
What i-City does
i-City is a mixed-use technology city development located in Shah Alam, Selangor, Malaysia, operated as the core subsidiary of i-Berhad, a Malaysian public limited company incorporated in 1967. The development integrates residential, commercial, hospitality, entertainment, and technology infrastructure within a single walkable footprint, positioning itself as Malaysia's No.1 Technology City. Core products include the i-City Theme Park (featuring Snowalk at -8°C, i-Water with the first tornado ride in Southeast Asia, i-Wonder LED forest with over 1 million LED lights, and i-Fun playground zones), the DoubleTree by Hilton Shah Alam 5-star hotel, Mercu Maybank and Sumurwang Tower Grade A office spaces with MSC status, ThinkHub coworking facility, Central Mall retail with TGV Cinemas and Village Grocer, and BeCentral residential properties. These assets are unified through the i-City SuperApp, a proprietary mobile platform enabling cardless AI facial recognition entry, facility booking, bill payments, community engagement, and access to lifestyle services.
The business operates through a diversified revenue model combining one-time property sales (BeCentral residential units starting from RM1,688/month with 100% financing), recurring rental income from Grade A office space, coworking subscriptions (ThinkHub hot desks, fixed desks, private offices), hotel operations, and mall leasing, plus transactional revenue from theme park admissions (sold via the iTicket platform) and event venue rentals (i-City Convention Centre with 50,000-person capacity). Underlying technology infrastructure includes a Tier 3 certified Data Centre with dual-source power supply and 400G-capable multi-telco network integrated with the Mercu Maybank building. Customer segments span enterprise businesses (anchored by Mercu Maybank), SMEs and professionals (coworking), property buyers and renters (BeCentral), leisure and entertainment seekers (theme park visitors), and hospitality guests (hotel and events).
The company pursues a hybrid go-to-market combining direct enterprise sales for office leasing, direct sales teams for property, online self-service platforms for ticketing and reservations, and physical retail through the mall and hotel. Distribution is domestic Malaysian with an emphasis on the Selangor and Kuala Lumpur market and inbound tourism. The company employs 251–500 people and is led by founder Lim Kim Hong as Founder and Non-Executive Chairman, with no disclosed private equity or venture capital ownership; the parent i-Berhad is publicly registered in Malaysia.
i-City firmographics
Firmographics- Name
- i-City
- Legal name
- i-Berhad
- Website
- https://i-city.my
- Company type
- Public
- Founded year
- 1967
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- i-City is a mixed-use technology city development in Shah Alam, Malaysia, integrating residential, commercial, hospitality, entertainment, and enterprise data centre infrastructure within a unified SuperApp platform, serving enterprise tenants, SMEs, residents, and leisure visitors.
- Ownership category
- akta.pro rank
i-City industry classification
Industry- Product category
- Mixed-use Integrated Real Estate Development
- NAICS
- Amusement Parks and Arcades (7131)
- SIC
- Land Subdividers & Developers (No Cemeteries) (6552), Services-Amusement & Recreation Services (7900)
- akta.pro primary industry
- Specialty & Entertainment Venue Property Management (BPAJAGAO)
- akta.pro secondary industries
- Build-to-Rent (BTR) Community Management (BPAJAFAC), Urban & Downtown Full-Service Hotels (THAGAAAA)
Keywords
Where i-City is headquartered
LocationHeadquarters
- HQ city
- Shah Alam
- HQ country
- Malaysia
- HQ region
- Asia
Offices1 record
Markets served
i-City business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Infrastructure, Technology or R&D, Operations, Personnel, Marketing or Sales, Supply Chain
Revenue model
- Real Estate Sales: Sale of residential and commercial properties under the BeCentral brand, featuring 100% financing options and deferred payment during construction.
- Office and Coworking Space Rental: Rental income from Grade A office spaces (Mercu Maybank, Sumurwang Tower), hot desks, fixed desks, private offices, and meeting rooms at ThinkHub coworking facility.
- Hotel Operations: Revenue from DoubleTree by Hilton Shah Alam including room bookings, spa services, dining venues (Tosca Italian Trattoria, Makan Kitchen, Axis Lounge, THE KOFFEE), and event spaces.
- Theme Park Admissions: Ticket sales for i-City Theme Park featuring snow world, water park, carnival rides, wax museum, and LED forest attractions.
- Retail Mall Leasing: Rental income from Central Mall retail spaces housing TGV Cinemas, Village Grocer, and various food and beverage outlets.
- Event Venue Rental: Revenue from hosting corporate events, seminars, weddings, and concerts including the i-City Convention Centre and event halls accommodating up to 1,000 people.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Residential Property - BeCentral |
| Subscription | Pay-as-you-go | Coworking Space - ThinkHub |
| Unit Pricing | Pay-as-you-go | Theme Park Tickets |
Go-to-market motion2 records
Distribution channels7 records
Marketing channels6 records
i-City product offering
Product offeringCore offering
i-City operates a mixed-use integrated technology city development in Shah Alam, Malaysia, selling residential property (BeCentral), Grade A office space (Mercu Maybank), coworking facilities (ThinkHub), retail mall space (Central Mall), hotel accommodation (DoubleTree by Hilton), event venues, and theme park admissions, all unified through a proprietary SuperApp and supported by Tier 3 data centre infrastructure. Its core revenue comes from property sales and rentals, recurring hotel and coworking income, theme park ticket sales, mall leasing, and event venue bookings.
Product overview
i-City is a mixed-use technology city development in Shah Alam, Selangor, Malaysia, operated by i-Berhad. The offering operates as a platform-plus-ecosystem model combining physical real estate and lifestyle services. Core components include the Theme Park (with Snowalk, i-Water, i-Wonder, i-Fun zones), DoubleTree by Hilton hotel, Grade A office spaces (Mercu Maybank), ThinkHub coworking facilities, Central Mall retail, BeCentral residential properties, and a Tier 3 Data Centre. These are unified through the SuperApp platform which provides cardless entry, facility booking, bill payments, and community services for residents and tenants. The development also hosts the i-City Convention Centre for corporate events.
Differentiator
Problem solved
Functional benefit
Brands
- ThinkHub: Coworking space located at Level 24, Mercu Maybank offering hot desks, fixed desks, private offices, meeting rooms, and event space.
- BeCentral
- i-City SuperApp
- Central Mall
Products and services
- i-City Theme Park A major theme park featuring Snowalk (real snow experience at -8°C), i-Water with Southeast Asia's first tornado ride, i-Wonder LED forest with over 1 million LED lights, and i-Fun playground attractions; for families, tourists, and individuals seeking entertainment experiences.
- DoubleTree by Hilton Shah Alam A 5-star hotel offering luxury accommodation, infinity pool, eforea spa, fitness centre, gourmet dining venues (Tosca Italian Trattoria, Makan Kitchen, Axis Lounge, THE KOFFEE), and MICE facilities including a Grand Ballroom with 3 in-built LED screens; for business and leisure travelers and MICE event organizers.
- Mercu Maybank Office Space Grade A MSC-status office space integrated with a Tier 3 Data Centre, featuring dual fibre optic routes for disaster recovery, private cloud readiness, and SuperApp-enabled building management and tenant services; for enterprise corporations requiring premium office and infrastructure.
- ThinkHub Coworking Space Coworking facility offering hot desks, fixed desks, private offices, meeting rooms (Ideas Room 8 pax, Blue Sky Room 10 pax, War Room 20 pax), an event hall with up to 100 theatre seats, discussion pods, cafe, and a Starbucks kiosk, integrated with Business Continuity and Tier 3 Data Centre access; for freelancers, startups, SMEs, and professionals needing flexible workspace.
- Central Mall Retail shopping mall featuring TGV Cinema with 1,650 seats across 9 halls including the world's largest Samsung ONYX LED screen, Village Grocer supermarket, and diverse F&B outlets; for residents, office workers, and visitors seeking shopping, dining, and cinema experiences.
- BeCentral Residential Property Residential property development featuring AI facial recognition access, a 50m Olympic-length infinity pool, hot jacuzzi, yoga deck, jogging track, gym, kids pool, rock climbing wall, playground, and SuperApp integration for property management; starting from RM1,688/month with 100% financing and no down payment, for individual home buyers, families, and renters seeking integrated smart township living.
- i-City Tier 3 Data Centre Tier 3 certified data centre integrated within Mercu Maybank, featuring dual source power supply, 400G capable multi-telco network with automatic switch-over, and private cloud readiness; supports Business Continuity and Disaster Recovery planning for enterprise clients within the i-City development.
- i-City Convention Centre & Event Venues Event venue facilities including the i-City Convention Centre (capacity up to 50,000 attendees, having hosted MTV World Stage) and event halls accommodating up to 1,000 people for seminars, workshops, training, corporate events, and weddings; for corporate event organizers, wedding planners, and MICE buyers.
Quantifiable outcome
- Theme park recognized as one of the world's most colorful places by CNN Travel
- +3 more outcomes
Companies that use i-City
Customer profileNamed customers4 records
Segments5 records
Ideal customer profiles5 records
i-City technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
i-City partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered flagship, core and minor.
- DoubleTree by Hilton Shah AlamflagshipHilton-branded hotel operating within i-City integrated development, providing full-service hospitality including accommodation, dining (Tosca Italian Trattoria, Makan Kitchen, Axis Lounge, THE KOFFEE), Eforea Spa, infinity pool, fitness centre, and MICE facilities. The partnership positions i-City as a premium business and leisure destination.
- TGV CinemascorePremium cinema operator featuring 1,650 seats across 9 halls, including the world's largest Samsung ONYX LED screen. Provides entertainment anchor for Central Mall shopping destination.
- Village GrocercorePremium grocery retailer offering fresh produce, organic vegetables and fruits, imported items, and quality goods. Located within Central Mall, serving residents and visitors.
- Mercu Maybank (Malayan Banking Berhad)flagshipMajor banking group anchor tenant at i-City, occupying premium office space and integrating with Tier 3 Data Centre infrastructure. The partnership provides credibility and enterprise ecosystem density to the development.
- GoFit GymminorSmart and digitally-driven fitness centre providing health and wellness amenities for office workers and residents at i-City.
- Thai OdysseyminorThai massage and wellness spa offering relaxation services for office workers and visitors at i-City.
- StarbucksminorCoffee kiosk within ThinkHub coworking space providing refreshments for professionals and meeting attendees.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
i-City competitors and assessment
Company assessmentDirect peers
- Gamuda Berhad: Malaysian infrastructure and property developer behind integrated townships such as Gamuda Cove (which features SplashMania waterpark) — comparable scale of master-planned development with hospitality, retail and theme park adjacencies.
- Sime Darby Property: Major Malaysian township developer behind City of Elmina and other integrated developments with residential, commercial and lifestyle components — comparable mass-market integrated development operator.
- Mah Sing Group: Malaysian residential and commercial developer with mixed-use projects targeting similar mass-market home buyers, integrated commercial components, and a focus on the Klang Valley market.
- Sunway Berhad / Sunway REIT: Malaysian integrated township developer operating Sunway City (Selangor) — same mixed-use model spanning theme park (Sunway Lagoon), hotel, shopping mall, hospital, university and commercial property, making it the closest comparable for i-City's integrated technology-city concept.
- IOI Properties Group: Developer of IOI City Mall and IOI Resort City in Putrajaya — similar Malaysian integrated commercial/tourism destination combining shopping mall, hotel, convention centre and office property.
- Genting Berhad: Operator of Resorts World Genting, Malaysia's flagship integrated mountain resort combining casinos, hotels, theme parks (Genting SkyWorlds) and entertainment venues — directly comparable to i-City's theme park + hotel + entertainment venue model.
- Berjaya Land / Berjaya Corporation: Owner of Berjaya Times Square and integrated resort businesses including hotels, theme parks and gaming — comparable Malaysian operator with multiple entertainment and hospitality assets under one corporate umbrella.
Broad incumbents
- KLCC Property Holdings: Operator of the Petronas Twin Towers, Suria KLCC mall and Grade A office portfolio in Kuala Lumpur — a larger established Malaysian integrated real estate incumbent with overlapping Grade A office, mall and mixed-use capabilities.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
i-City social profiles
Digital presencei-City financial estimates
Financial estimateRevenue estimate
Valuation estimate
i-City leadership team
Management profileNumber of profiles
Profiles1 record
i-City subsidiaries and ownership
Company hierarchySubsidiaries1 record
i-City funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
i-City M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about i-City
What does i-City do?
i-City operates a mixed-use integrated technology city development in Shah Alam, Malaysia, selling residential property (BeCentral), Grade A office space (Mercu Maybank), coworking facilities (ThinkHub), retail mall space (Central Mall), hotel accommodation (DoubleTree by Hilton), event venues, and theme park admissions, all unified through a proprietary SuperApp and supported by Tier 3 data centre infrastructure. Its core revenue comes from property sales and rentals, recurring hotel and coworking income, theme park ticket sales, mall leasing, and event venue bookings.
Is i-City a public or private company?
i-City is a public company. It is classified as public and is currently operating.
When was i-City founded?
i-City was founded in 1967. It employs 251 to 500 people.
Where is i-City based?
i-City is headquartered in Shah Alam, Malaysia, in the Asia region.
How does i-City make money?
Six revenue lines are on record. Real Estate Sales are the primary driver. The others are office and Coworking Space Rental, hotel Operations, theme Park Admissions, retail Mall Leasing and event Venue Rental.
Who are i-City's main competitors?
Direct peers on record are Gamuda Berhad, Sime Darby Property, Mah Sing Group, Sunway Berhad / Sunway REIT, IOI Properties Group, Genting Berhad and Berjaya Land / Berjaya Corporation. KLCC Property Holdings is listed as a broad incumbent.
Does i-City have an API?
No public API is recorded for i-City.
What industry is i-City in?
i-City's product category is Mixed-use Integrated Real Estate Development. Its primary akta.pro industry code is BPAJAGAO, Specialty & Entertainment Venue Property Management, with a secondary code of BPAJAFAC, Build-to-Rent (BTR) Community Management. Its NAICS code is 7131 and its SIC code is 6552.