Community Housing Advocates

What Community Housing Advocates does

Community Housing Advocates (CHA) is a Connecticut-based nonprofit umbrella organization headquartered at 221 Main Street, 4th Floor, Hartford, that coordinates support services and fundraising for two affiliate agencies—My Sisters' Place (founded 1982) and Mercy Housing & Shelter Corporation (founded 1983)—which together deliver housing, shelter, and supportive services to low-income families, seniors, veterans, individuals, and people with disabilities across Greater Hartford and Greater Middletown. CHA's service portfolio spans emergency shelter (St. Elizabeth House), community food and basic-need distribution (The Friendship Center), permanent supportive housing, rapid rehousing, shelter diversion, residential programs, and three named affordable housing facilities (Beaumont Lofts, opened June 2024; Sue Ann Shay Place; and Mary Seymour Place).

CHA operates as a coordination and fundraising layer rather than a direct service provider; direct services are delivered through nine Mercy Housing programs across six locations and through My Sisters' Place's shelter, housing coordination, and flexible assistance programs. The organization does not offer a software or technology product, and its competitive position rests on long-standing community presence, accredited operations (4-Star Charity Navigator rating and CARF International accreditation), and integrated cross-program referral pathways. There is no parent company, no venture or private equity ownership, and no disclosed revenue figure.

CHA's revenue model is donation-based, drawing on individual charitable contributions, the annual Hope & Home Celebration gala (with Early Bird tickets at $175 and Regular tickets at $200, plus tiered corporate sponsorship packages), the Spring Appeal campaign, and Birdies for Charity donations amplified 15% via the Travelers Championship partnership. Go-to-market is community-led: events, newsletters, social media, and direct outreach to donors and corporate sponsors across Connecticut, with services delivered at no charge to beneficiaries.

Name

Community Housing Advocates

Legal name

Community Housing Advocates, Inc.

Website

https://ctcha.org

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

51–100 employees

Short description

Community Housing Advocates is a Connecticut nonprofit umbrella organization that coordinates two affiliate housing agencies delivering shelter, permanent supportive housing, rapid rehousing, and supportive services to low-income families, seniors, veterans, and individuals with disabilities in Greater Hartford and Greater Middletown.

Ownership category

akta.pro rank

Product category

Homeless Services and Supportive Housing

NAICS

Community Housing Services (62422), Temporary Shelters (624221), Other Community Housing Services (624229), Community Food and Housing, and Emergency and Other Relief Services (6242)

SIC

Services-Social Services (8300)

akta.pro primary industry

Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC)

akta.pro secondary industries

Housing Assistance & Homeless Services (BPAGAEAB), Public & Affordable Housing Programs (Subsidies, Vouchers, Public Housing) (BPAIANAA)

Keywords

• Homeless services
• Supportive housing
• Affordable housing
• Emergency shelter
• Nonprofit housing services

Headquarters

HQ city

Hartford

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Donations and Fundraising: The organization generates revenue through charitable donations, fundraising events such as the Hope & Home Celebration, and direct appeals. Revenue supports housing programs and services for low-income communities.
2. Event Sponsorships: Corporate sponsorships for events like the Hope & Home Celebration provide revenue while offering brand visibility for sponsors. Ticket sales and auction items also contribute to fundraising efforts.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Community Housing Advocates is an umbrella nonprofit organization that provides coordination, support services, and fundraising oversight to two affiliate organizations—My Sisters' Place and Mercy Housing & Shelter Corporation—operating shelters, supportive housing facilities, food programs, and rapid rehousing services for low-income individuals and families experiencing or at risk of homelessness in Connecticut.

Product overview

Community Housing Advocates (CHA) operates as an umbrella organization providing coordination and support services to two affiliate nonprofits—My Sisters' Place and Mercy Housing & Shelter Corporation—that together form a comprehensive affordable housing network serving Connecticut. CHA does not offer a unified software product but rather oversees affiliated housing programs including shelters (St. Elizabeth House), community centers (The Friendship Center), and multiple housing facilities (Beaumont Lofts, Sue Ann Shay Place, Mary Seymour Place). The affiliates provide direct services including permanent supportive housing, rapid rehousing, shelter diversion, residential programs, and housing mobility assistance to low-income families, seniors, veterans, individuals, and people with disabilities.

Differentiator

Problem solved

Functional benefit

Products and services

• My Sisters' Place A Hartford-based nonprofit founded in 1982 providing shelter, supportive and affordable housing, housing coordination, and flexible assistance for families and individuals; has helped more than 26,000 people.
• Mercy Housing & Shelter Corporation A nonprofit operating nine unique programs across six locations that supports individuals and families moving from homelessness to stability and independence.
• St. Elizabeth House Emergency shelter providing safe haven for individuals without shelter, operated by Mercy Housing & Shelter Corporation.
• The Friendship Center Facility operated by Mercy Housing & Shelter Corporation offering food, basic supplies, and a sense of community to those in need; served 77,863 nutritious meals in FY2025.
• Permanent Supportive Housing Program Provides safe and stable housing with ongoing supportive services for individuals and families moving from homelessness to stability; served 205 people in FY2025.
• Rapid Rehousing Program Helps people quickly find and maintain appropriate housing after experiencing literal homelessness through financial assistance and supportive services; served 114 people in FY2025.
• Shelter Diversion Program Prevents homelessness by helping households find alternative housing solutions through Coordinated Access Networks in Greater Hartford and Greater Middletown; served 790 people in FY2025.
• Diversion HUBS Centralized hubs in Hartford and Middletown serving individuals and families at risk of homelessness with coordinated assistance; served 3,833 people in FY2025.
• Residential Programs Programs providing safe housing while teaching skills to develop independence for individuals and families.
• Beaumont Lofts A 24-unit affordable and permanent supportive housing facility providing housing for male and/or female headed households, operated by My Sisters' Place.
• Sue Ann Shay Place Apartment complex providing supportive housing for male and/or female headed households, operated by My Sisters' Place.
• Mary Seymour Place Apartment complex providing supportive housing for single individuals, operated by My Sisters' Place.

Quantifiable outcome

• 77,863 meals served to those in need
• +5 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered minor and core.

• Travelers ChampionshipminorGTM or Marketing Partner · 1 January 2026Birdies for Charity partnership allowing CHA to participate in the Travelers Championship golf tournament fundraising program. Donations made through the platform receive 15% Bonus Bucks, making contributions go further for the organization's housing programs.
• My Sisters' PlacecoreOthersMy Sisters' Place is an affiliate organization of CHA, founded in 1982. It began as a shelter offering safety and refuge to single women and women with children. The organization has expanded to include supportive and affordable housing, housing coordination, and flexible assistance for families and individuals. Beaumont Lofts (24-unit affordable and permanent supportive housing) opened in June 2024. MSP has helped more than 26,000 people in the community.
• Mercy Housing & Shelter CorporationcoreOthersMercy Housing & Shelter Corporation is an affiliate organization founded in 1983 by the Sisters of Mercy of Connecticut in response to homelessness. The organization operates nine unique programs across six locations, supporting individuals and families as they move from homelessness to stability and independence. Programs include St. Elizabeth House, Friendship Center, Permanent Supportive Housing, and Rapid Rehousing.

Scale indicators7 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Catholic Charities of Hartford: Large faith-affiliated regional nonprofit operating housing, food, refugee, and behavioral health programs across Hartford County. Overlaps with CHA on emergency shelter and supportive services but spans a much broader social service portfolio.
• Connecticut Coalition to End Homelessness: Statewide policy, advocacy, and training organization coordinating homelessness response across Connecticut. Operates HMIS and Coordinated Access Networks that CHA's HUBS plug into, with overlapping scope on housing system leadership.

Direct peers

• New Reach: Connecticut nonprofit providing housing-focused services including shelter diversion, rapid rehousing, and supportive housing in the Greater New Haven area. Operates a Diversion-style program and HUBS structurally similar to Mercy Housing's offerings.
• Columbus House: Greater New Haven/Hartford-area nonprofit operating emergency shelters, transitional housing, and permanent supportive housing programs in Connecticut. Matches CHA's shelter-plus-PSH delivery model and target population.
• Chrysalis Center: Hartford-based nonprofit providing housing, shelter, and supportive services to individuals and families experiencing homelessness and poverty. Operates multiple housing programs across Connecticut, directly comparable to Mercy Housing & Shelter and My Sisters' Place.
• Liberty Community Services: New Haven-based nonprofit serving people experiencing homelessness, mental health challenges, and HIV/AIDS with housing and case management. Directly comparable supportive housing and shelter diversion service mix in a Connecticut city.
• Journey Home: Hartford-based nonprofit operating a resource center, shelter diversion, and coordinated access programs for people experiencing homelessness. Direct functional overlap with CHA's Diversion HUBS in Hartford and Middletown.
• Beth El Center: Bridgeport-area nonprofit providing emergency shelter, food, and case management for individuals and families experiencing homelessness in Connecticut. Comparable shelter-plus-supportive-services model to Mercy Housing's St. Elizabeth House.

Others

• National Alliance to End Homelessness: National policy, research, and advocacy organization advancing evidence-based practices in homelessness response. Connects to CHA as a sector-shaping entity whose frameworks (Housing First, diversion) drive CHA's program design and funding environment.

Regional players

• Housing Action Illinois: Statewide advocacy and capacity-building organization serving Illinois homelessness and housing providers. Thematically aligned (housing-system leadership and provider coordination) but operates in a different geography from CHA.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/communityhousingadvocates

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Community Housing Advocates