What Liberty Community Services does

Liberty Community Services is a 501(c)(3) nonprofit organization headquartered in New Haven, Connecticut, that delivers housing and supportive services to individuals and families experiencing homelessness, with a particular focus on people living with HIV/AIDS, mental illness, and substance use disorders. Founded in 1987 as the Connecticut AIDS Residence Program (CARP), the organization has expanded from its original HIV/AIDS-specific mission into a broader provider of permanent supportive housing, rapid re-housing, eviction prevention, street outreach, drop-in services, employment programming, and disability benefits assistance. Its current footprint includes 51 site-based housing units across four properties, scattered-site housing for approximately 250 people, a Rapid Re-Housing program serving up to 30 individuals at a time, and case management for more than 1,000 people annually, with a reported 90%+ housing retention rate after 18 months.

The organization's service portfolio spans site-based and scattered-site Permanent Supportive Housing, Rapid Re-Housing, Street Outreach, the Next Step Resource Center low-barrier drop-in facility, the POWER employment program, SOAR assistance for federal disability benefits applications, eviction prevention, and federally certified HOPWA (Housing Opportunities for Persons With AIDS) housing. Liberty is led by Executive Director Jim Pettinelli and coordinates with more than 30 partner organizations across New Haven to deliver wraparound services. The organization does not appear to operate proprietary technology platforms, charge fees for core services, or generate transaction-based revenue, consistent with its nonprofit operating model funded through a mix of government grants (including HUD and HOPWA), foundation support, and donations.

As a community-based nonprofit, Liberty Community Services competes for finite pools of federal HOPWA, HUD Continuum of Care, and state and local homelessness funding rather than for paying customers. Its revenue model is grant-dependent rather than transactional, and its value proposition rests on demonstrated housing retention outcomes, integrated case management, and a deep local referral network rather than differentiated technology. Service delivery is concentrated within the New Haven Continuum of Care geography, which both defines its catchment area and constrains its addressable market absent explicit expansion signals.

Name

Liberty Community Services

Legal name

Liberty Community Services, Inc.

Website

https://libertycs.org

Company type

Private

Founded year

1987

Operating status

Operating

Headcount range

11–50 employees

Short description

Liberty Community Services is a New Haven, Connecticut-based 501(c)(3) nonprofit founded in 1987 that provides permanent supportive housing, rapid re-housing, eviction prevention, and wraparound services to people experiencing homelessness, particularly those living with HIV/AIDS, mental illness, or substance use disorders.

Ownership category

akta.pro rank

Product category

Homeless and Supportive Housing Services

NAICS

Community Housing Services (62422), Temporary Shelters (624221)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Housing Assistance & Homeless Services (BPAGAEAB)

akta.pro secondary industries

Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC), Public & Affordable Housing Programs (Subsidies, Vouchers, Public Housing) (BPAIANAA), Mental Health & Crisis Support Services (BPAGACAD)

Keywords

• Supportive housing services
• Homeless services continuum
• HOPWA housing assistance
• Rental assistance programs
• Case management services

Headquarters

HQ city

New Haven

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Distribution channels4 records

Marketing channels5 records

Core offering

Liberty Community Services is a nonprofit organization that provides a continuum of supportive housing and social services aimed at ending homelessness in Greater New Haven. It operates site-based housing (51 units across four properties), scattered-site housing (~250 people), rapid re-housing, eviction prevention, street outreach, employment support through POWER, and disability benefits navigation through SOAR for individuals living with HIV/AIDS, mental illness, and/or addiction.

Product overview

Liberty Community Services is a nonprofit housing and supportive services organization offering a portfolio of interconnected programs designed to end homelessness in Greater New Haven. The organization operates multiple housing programs including Permanent Supportive Housing (both site-based with 51 units and scattered-site serving ~250 people), Rapid Re-Housing (serving up to 30 individuals), and Eviction Prevention/Rental Assistance. Additional services include outreach and engagement through the Next Step Resource Center and Street Outreach, employment assistance via the POWER job club program, and disability benefits navigation through SOAR. The organization serves over 1,000 people annually with a housing retention rate exceeding 90%.

Differentiator

Problem solved

Functional benefit

Products and services

• Eviction Prevention, Rental Assistance, and Diversion Short-term funds and case management to prevent eviction, including arrearage/back-rent assistance, security deposits, relocation support, and diversion services for households at risk of homelessness.
• Rapid Re-Housing Short-term rental assistance program (up to 12 months) with case management, subsidizing and supporting housing in the community with the goal of tenant self-sufficiency. Serves up to 30 individuals.
• Permanent Supportive Housing - Site-based Site-based housing with 51 units across four properties, combining rental assistance with case management and support services located within the building for people with chronic homelessness histories.
• Permanent Supportive Housing - Scattered-site Scattered site housing where clients rent apartments in market housing throughout the greater New Haven area, with case managers providing supportive services in the community or at the office. Serves nearly 250 people.
• Street Outreach Outreach services engaging people experiencing unsheltered homelessness at public locations including libraries, soup kitchens, encampments, and abandoned buildings, linking them to needed services and care.
• Next Step Resource Center Homeless navigation hub providing shower, laundry, meals, and access to health/clinical care, employment, and housing placement assistance. Open Sun, Tue, Wed, Fri & Sat 8:00am-3:30am; Mon & Thu by appointment only.
• POWER (Pursuing Opportunities With Employment & Resources) Employment services using a 'job club' model providing networking, learning groups, individualized career planning, job search assistance, and referrals, including access to the Liberty Job Seekers' Assistance Blog.
• SOAR (SSI/SSDI Outreach, Access, and Recovery) Disability benefits access program with a SOAR Specialist helping individuals with disabling conditions navigate the complex SSI/SSDI system to obtain disability income benefits.
• HOPWA Program Housing Opportunities for Persons With AIDS program providing housing assistance and supportive services for individuals and families living with HIV/AIDS.

Quantifiable outcome

• +90% housing retention rate after 18 months
• +4 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

28 partnerships are on record, tiered core and minor.

• APNH (AIDS Project New Haven)coreStrategic or Co-development PartnerPartner organization in the Greater New Haven homeless services continuum, working together to serve people experiencing homelessness and those with HIV/AIDS.
• Beth-El CentercoreStrategic or Co-development PartnerPartner organization providing services as part of the regional homeless services network.
• BHCarecoreStrategic or Co-development PartnerPartner organization in the homeless services continuum.
• CCEH (Continuum of Care)coreStrategic or Co-development PartnerCore partner in the Continuumm of Care system for homeless services in the region.
• CSH (Corporation for Supportive Housing)coreStrategic or Co-development PartnerNational organization providing expertise and support for permanent supportive housing programs.
• Yale UniversitycoreStrategic or Co-development PartnerDwight Hall at Yale University - Board member Johnny Scafidi serves as Director of Development & Alumni Relations; university partnership in community services.
• United WaycoreStrategic or Co-development PartnerPartner for The Great Give campaign and Coordinated Access Network; United Way of Greater New Haven.
• USDVA (US Department of Veterans Affairs)coreStrategic or Co-development PartnerPartner organization serving veterans experiencing homelessness.
• CTDMHAScoreStrategic or Co-development PartnerConnecticut Department of Mental Health and Addiction Services - primary funder for mental health and addiction programs.
• The Great GiveminorGTM or Marketing PartnerAnnual giving campaign platform for charitable donations.
• eBay Giving WorksminorGTM or Marketing PartnerOnline donation platform through eBay charity auctions.
• caanhcoreStrategic or Co-development PartnerPartner organization in the regional services network.
• CCAminorStrategic or Co-development PartnerPartner organization in the homeless services continuum.
• CSHHCminorStrategic or Co-development PartnerPartner organization in the regional network.
• CTDHminorStrategic or Co-development PartnerPartner organization in the Connecticut homeless services network.
• CTMHCminorStrategic or Co-development PartnerPartner organization in the regional services network.
• ESMSminorStrategic or Co-development PartnerPartner organization.
• FHCHCminorStrategic or Co-development PartnerPartner organization in the services continuum.
• FPminorStrategic or Co-development PartnerPartner organization.
• LeewaycoreStrategic or Co-development PartnerPartner organization serving people with HIV/AIDS and other chronic conditions.
• MarrakechcoreStrategic or Co-development PartnerPartner organization providing services for people with disabilities.
• NewReachcoreStrategic or Co-development PartnerPartner organization in the homeless services continuum.
• PfSCminorStrategic or Co-development PartnerPartner organization.
• SHminorStrategic or Co-development PartnerPartner organization.
• TEAMminorStrategic or Co-development PartnerPartner organization.
• TGDminorStrategic or Co-development PartnerPartner organization.
• The ConnectioncoreStrategic or Co-development PartnerPartner organization in the regional services network.
• YCcoreStrategic or Co-development PartnerPartner organization in the services continuum.

Scale indicators8 records

Recent moves6 records

Others

• National Alliance to End Homelessness: National advocacy and policy organization for the homelessness services sector. Enabling peer — does not deliver direct services but shapes federal funding and policy that directly affects Liberty's operating environment.
• Community Solutions: National nonprofit focused on ending homelessness through Built for Zero and large-scale initiative models. Adjacent peer — not a direct competitor but operates in the same national homelessness services ecosystem with much greater scale.
• Corporation for Supportive Housing (CSH): National nonprofit providing training, financing, and technical assistance to supportive housing providers. Listed as a Liberty partner; functions as enabling/infrastructure peer rather than direct service competitor.

Direct peers

• Columbus House: New Haven-based nonprofit providing emergency shelter, supportive housing, and homeless services in the same geography as Liberty. Direct peer given overlapping Continuum of Care funding and shared client population in Greater New Haven.
• Beth-El Center: Milford, CT-based homeless services and housing nonprofit serving a similar coastal CT population. Listed as a Liberty partner; comparable given overlapping service model and regional Continuum of Care participation.
• Leeway: Connecticut nonprofit providing residential and community-based care for people with HIV/AIDS and other chronic conditions. Listed as a Liberty partner; highly comparable given shared HIV/AIDS specialization and supportive housing model.
• NewReach: Connecticut-based nonprofit operating supportive housing and rapid re-housing programs. Listed as a Liberty partner; directly comparable given similar PSH/RRH model and HOPWA-adjacent funding streams.
• Marrakech: Connecticut nonprofit serving people with disabilities through residential, employment, and community programs. Listed as a Liberty partner; comparable given shared supportive housing and case management model for vulnerable populations.
• AIDS Project New Haven (APNH): New Haven HIV/AIDS services organization serving overlapping client population. Listed as a Liberty partner; comparable given shared HIV/AIDS specialization and co-location in Greater New Haven.
• The Connection: Connecticut behavioral health and homeless services nonprofit. Listed as a Liberty partner; comparable given overlapping mental health/addiction case management and supportive housing service lines.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/LibertyNHV
• Facebookfacebook.com/LibertyCS
• LinkedInlinkedin.com/company/liberty-community-services-inc

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Liberty Community Services