BETTERTRUST
BETTERTRUST GmbH is a Berlin-headquartered PR and communications agency serving enterprise, listed-company, and scaling-startup clients across the DACH region. The firm delivers strategic communications, media relations, CEO positioning, crisis management, and digital branding from five offices in Germany, Austria, and Switzerland.
- Company typePrivate
- Founded2012
- HeadquartersBerlin, Germany
- Headcount51–100
- GTM typeB2B
- OfferingServices
What BETTERTRUST does
BETTERTRUST GmbH is a Berlin-headquartered public relations and communications agency serving enterprise clients, publicly listed companies, and scaling startups across the DACH region. Founded in 2007, the firm operates from five offices in Berlin, Hamburg, and Munich (Germany), Vienna (Austria), and Zurich (Switzerland), delivering strategic communications services including public relations, media relations, digital branding, CEO positioning, communication consulting, crisis management, TV placements, and SEO.
The core offering is a retainer- and project-based professional services model executed through direct consultative selling. BETTERTRUST differentiates on measurable media outcomes and an extensive journalist network that produces placements in top-tier German-language outlets including Tagesschau, WirtschaftsWoche, Bild, WDR, and Bloomberg. The agency serves a roster of over 30 named clients spanning real estate (Bauer Immobilien, M\u00e4hren AG, OhneMakler), FinTech (Qonto), cybersecurity (Link11), renewable energy (solago), education (Berlitz), food (Ehrmann AG, KoRo Handels), EV/lithium (Rock Tech Lithium), precious metals, healthcare, and travel, addressing pain points such as limited visibility, executive positioning, crisis response, and stakeholder communications.
Monetization is via project-based and retainer PR engagements with quote-based pricing; no SaaS, platform, or proprietary technology component is disclosed. The team includes former journalists and ministry spokespersons, providing expertise in media relations and strategic communications. Recognition includes the 2025 German Online Communication Award, T\u00dcV S\u00fcd 'very good' customer satisfaction certification, Business Punk Top PR Agencies listing, and Financial Times 1000 Europe's Fastest Growing Companies 2022. Recent organizational moves include the April 2026 promotion of Lukas Knochel from Consultant to Co-CEO and the addition of Jochen Schweizer to the advisory board, alongside a new division being built under Executive Producer Johannes D\u00f6hler.
BETTERTRUST firmographics
Firmographics- Name
- BETTERTRUST
- Legal name
- BETTERTRUST GmbH
- Website
- https://bettertrust.de
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- BETTERTRUST GmbH is a Berlin-headquartered PR and communications agency serving enterprise, listed-company, and scaling-startup clients across the DACH region. The firm delivers strategic communications, media relations, CEO positioning, crisis management, and digital branding from five offices in Germany, Austria, and Switzerland.
- Ownership category
- akta.pro rank
BETTERTRUST industry classification
Industry- Product category
- Public Relations Services
- NAICS
- Advertising, Public Relations, and Related Services (5418)
- SIC
- Services-Advertising Agencies (7311)
- akta.pro industry
- Technology & B2B PRProduct & Brand PR (Consumer & B2B)
Keywords
Where BETTERTRUST is headquartered
LocationHeadquarters
- HQ city
- Berlin
- HQ country
- Germany
- HQ region
- Europe
Offices5 records
Markets served
BETTERTRUST business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D
Revenue model
- PR Consulting and Communications Services: BETTERTRUST generates revenue through retainer-based PR consulting engagements, strategic communications advisory, media relations services, and related professional services for enterprise and startup clients. The agency offers services across public relations, crisis management, CEO positioning, digital branding, press work, and TV placements.
Go-to-market motion1 record
Distribution channels3 records
Marketing channels9 records
BETTERTRUST product offering
Product offeringCore offering
BETTERTRUST is a high-end public relations and strategic communications agency that delivers media relations, CEO positioning, digital branding, crisis management, and TV placement services to enterprise clients and scaling startups across the DACH region. The agency operates retainer-based engagements with measurable results as its core promise, leveraging a deep network of journalist contacts to secure placements in tier-one German media outlets such as Tagesschau, WirtschaftsWoche, Bild, and Bloomberg.
Product overview
BETTERTRUST operates as a single unified PR service offering rather than a modular platform. The core offering is a comprehensive suite of public relations and communications services including PR, media relations, digital branding, CEO communication and positioning, crisis management, and SEO. The company serves diverse industries including publicly listed companies, e-commerce, renewable energy, fashion, finance, food, real estate, IT and telecommunications, mobility, startups, and travel. Services are delivered across the DACH region (Germany, Austria, Switzerland) from offices in Berlin, Hamburg, Munich, Vienna, and Zurich. The agency emphasizes measurable results and strategic media campaigns, positioning itself as a high-end PR agency with exclusive media contacts.
Differentiator
Problem solved
Functional benefit
Products and services
- Public Relations Services Strategic public relations services including media relations, press work, and earned media placements for enterprise clients and scaling startups across the DACH region.
- Media Relations & TV Placements Strategic media outreach and placement services including TV placements, connecting clients with major German media outlets such as Tagesschau, WirtschaftsWoche, Bild, WDR, and Bloomberg.
- Digital Branding Brand positioning and digital branding services to help companies establish and enhance their market presence and brand identity.
- CEO Communication & Positioning Executive communication services including CEO messaging, personal branding, and thought leadership positioning for company executives and publicly listed companies.
- Communications Consulting Strategic communication advisory services to develop comprehensive communication strategies and concepts for clients.
- Crisis Management Crisis communication and reputation management services to protect and manage corporate image during challenging situations.
- Search Engine Optimization (SEO) SEO services to improve online visibility and search rankings for clients as part of their broader PR and communications strategy.
Quantifiable outcome
- 30% increase in reach and brand mentions in 2025
Companies that use BETTERTRUST
Customer profileNamed customers22 records
Segments11 records
Ideal customer profiles2 records
BETTERTRUST technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
BETTERTRUST partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Jochen Schweizeradvisory boardJochen Schweizer, a prominent entrepreneur and business figure, serves on the advisory board (Beirat) of BETTERTRUST. He is quoted as saying 'Wer gesehen werden will, muss sich trauen, loszulegen' (Those who want to be seen must dare to get started). His advisory role provides strategic guidance and adds credibility to the agency.
Scale indicators3 records
Recent moves5 records
Expansion highlights5 records
BETTERTRUST competitors and assessment
Company assessmentBroad incumbents
- Ketchum Germany: Global PR firm with German operations serving enterprise, technology, and consumer clients. Comparable in serving tech/enterprise accounts across DACH but with substantially broader resources and global network reach.
- Edelman: Global public relations firm with a substantial Germany/DACH practice serving multinational enterprise clients. Comparable as a PR service provider for enterprise accounts, but operates at much larger scale across multiple geographies and communications disciplines.
- FleishmanHillard: Global communications network with a German practice serving enterprise and consumer clients. Comparable in full-service PR offerings including media relations, crisis, and CEO positioning, but with global scale and broader service portfolio.
Direct peers
- Faktor 3 AG: Hamburg-based PR and communications agency serving B2B and consumer brands across Germany. Comparable as a regional German full-service PR competitor with similar client mix.
- HBI Helga Bailey GmbH: Munich-based PR agency focused on B2B technology, IT, and industrial clients in Germany and DACH. Directly comparable in B2B tech/enterprise orientation and DACH geographic scope.
- Schwartz Public Relations: Munich-based German PR agency specializing in B2B technology and B2C communications across the DACH region. Closely comparable in geography, vertical mix (tech/industrial), and enterprise clientele, with similar retainer-based positioning.
- Engel & Zimmermann: Cologne-based German PR and corporate communications agency with strong B2B and corporate positioning emphasis. Comparable in enterprise/corporate communications focus and DACH market presence.
- fischerappelt: Hamburg/Berlin-based independent German communications group offering PR, content, and digital services. Comparable as a multi-office German agency serving enterprise and consumer clients with a similar integrated service portfolio.
- Tonka PR: Berlin-based communications agency focused on tech, digital economy, and consumer brands. Directly comparable in Berlin-headquartered tech/digital PR positioning, overlapping substantially with BETTERTRUST's client verticals.
- PIABO PR: Berlin-based PR and influencer marketing agency serving tech and digital economy clients across Europe. Comparable as a Berlin-headquartered tech-PR specialist, particularly for digital-first and FinTech clients.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
BETTERTRUST social profiles
Digital presenceBETTERTRUST financial estimates
Financial estimateRevenue estimate
Valuation estimate
BETTERTRUST leadership team
Management profileNumber of profiles
Profiles3 records
BETTERTRUST funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
BETTERTRUST M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about BETTERTRUST
What does BETTERTRUST do?
BETTERTRUST is a high-end public relations and strategic communications agency that delivers media relations, CEO positioning, digital branding, crisis management, and TV placement services to enterprise clients and scaling startups across the DACH region. The agency operates retainer-based engagements with measurable results as its core promise, leveraging a deep network of journalist contacts to secure placements in tier-one German media outlets such as Tagesschau, WirtschaftsWoche, Bild, and Bloomberg.
Is BETTERTRUST a public or private company?
BETTERTRUST is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was BETTERTRUST founded?
BETTERTRUST was founded in 2012. It employs 51 to 100 people.
Where is BETTERTRUST based?
BETTERTRUST is headquartered in Berlin, Germany, in the Europe region.
How does BETTERTRUST make money?
One revenue line is on record: PR Consulting and Communications Services.
Who are BETTERTRUST's main competitors?
Broad incumbents on record are Ketchum Germany, Edelman and FleishmanHillard. Direct peers are Faktor 3 AG, HBI Helga Bailey GmbH, Schwartz Public Relations, Engel & Zimmermann, fischerappelt, Tonka PR and PIABO PR.
Does BETTERTRUST have an API?
No public API is recorded for BETTERTRUST.
What industry is BETTERTRUST in?
BETTERTRUST's product category is Public Relations Services. Its primary akta.pro industry code is BPAFADAI, Technology & B2B PR, with a secondary code of BPAFADAH, Product & Brand PR (Consumer & B2B). Its NAICS code is 5418 and its SIC code is 7311.