ICAN - Independence Centre and Network
ICAN - Independence Centre and Network is a Sudbury, Ontario-based non-profit founded in 1979 that delivers rehabilitation, supportive housing, attendant care, and post-stroke transitional services to persons with physical disabilities and seniors across Northern Ontario, funded primarily by Ontario Health.
- Company typePrivate
- Founded1979
- HeadquartersSudbury, Canada
- Headcount11–50
- GTM typeB2C
- OfferingServices
What ICAN - Independence Centre and Network does
ICAN - Independence Centre and Network is a non-profit community support services organization founded in 1979 and headquartered in Sudbury, Ontario. It delivers rehabilitation and therapy services, supportive housing, attendant care, post-stroke transitional care, and community-based programs to persons with physical disabilities, post-stroke individuals, and seniors (primarily aged 65+) across Northern Ontario. Operationally, ICAN employs 100+ staff, operates 35 accessible housing units, and serves approximately 1,035 clients annually while delivering roughly 80,000 hours of community service.
The organization's revenue model is anchored by managed-services contracts with Ontario Health, the provincial healthcare administrator, supplemented by recurring donations and modest fee-for-service revenue from offerings such as the Home Help Program at $12 per hour. The technology stack is utilitarian and entirely third-party: client intake and referrals run through the Caredove platform, and the public website uses the UserWay accessibility widget. ICAN holds CARF accreditation for health and human services — most recently reaccredited in October 2024 — and maintains a multidisciplinary clinical team that includes occupational therapists, physiotherapists, and registered social workers, with bilingual English/French capability to serve Northern Ontario.
Governance sits under CEO Jessica Bertuzzi. In October 2025 the organization launched its 2025-2030 Strategic Plan, organized around four priorities: Service Innovation, Workforce Development, Facility Modernization, and Public Awareness & Engagement. Recent operational moves include the launch of a Short-Term Overnight Respite service and a partnership with Health Sciences North on an Enhanced Congregate Care model, both signaling incremental product-line and ecosystem expansion within the existing regional footprint.
ICAN - Independence Centre and Network firmographics
Firmographics- Name
- ICAN - Independence Centre and Network
- Legal name
- ICAN - Independence Centre and Network
- Website
- https://ican-cerd.com
- Company type
- Private
- Founded year
- 1979
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- ICAN - Independence Centre and Network is a Sudbury, Ontario-based non-profit founded in 1979 that delivers rehabilitation, supportive housing, attendant care, and post-stroke transitional services to persons with physical disabilities and seniors across Northern Ontario, funded primarily by Ontario Health.
- Ownership category
- akta.pro rank
ICAN - Independence Centre and Network industry classification
Industry- Product category
- Disability and Senior Support Services
- NAICS
- Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)
- SIC
- Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050)
- akta.pro primary industry
- Independent Living with Supportive Services (Light ADL/IADL Support) (HLADAAAE)
- akta.pro secondary industries
- Post-Discharge Non-Medical Transitional Support (after hospital/SNF) (HLADAGAJ), Adult Day Rehabilitation & Therapy Programs (PT/OT/SLP) (HLADAIAD), Assisted Living with Enhanced Care / High-Acuity (Aging-in-Place) (HLADABAC)
Keywords
Where ICAN - Independence Centre and Network is headquartered
LocationHeadquarters
- HQ city
- Sudbury
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
ICAN - Independence Centre and Network business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others
Revenue model
- Ontario Health Funding: Primary funding source through government healthcare contracts. ICAN is a non-profit organization funded primarily by Ontario Health to provide community support services for persons with physical disabilities, post-stroke individuals, and seniors.
- Donations and Fundraising: Accepts one-time and recurring donations, planned giving, and program sponsorship to support operations and client services.
- Fee-for-Service Programs: Home Help Program charges $12/hour (subsidized rates available) for light housekeeping services for seniors 65+ living with chronic health conditions.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Home Help Program - $12/hour for seniors 65+ with chronic health conditions |
Go-to-market motion1 record
Distribution channels7 records
Marketing channels6 records
ICAN - Independence Centre and Network product offering
Product offeringCore offering
ICAN delivers community-based independent living support, rehabilitation, and attendant care services to persons with physical disabilities, post-stroke individuals, and seniors across Northern Ontario. Core offerings include physical rehabilitation programs, post-stroke recovery and community navigation services, supportive and accessible housing, attendant care outreach, caregiver respite, and home help services, delivered through in-home, facility-based, and housing-based channels.
Product overview
ICAN - Independence Centre and Network is a non-profit community support services organization offering a comprehensive suite of programs for persons living with physical disabilities, post-stroke recovery, and older adults. The organization provides Independence Training Centre services, physical rehabilitation programs (Physical Activities, Aqua Movement & Fitness, TIME, FAME), supportive housing, attendant care outreach, caregiver respite, stroke community navigation, cognitive rehabilitation, speech language pathology, home help services, and assisted living support. Services are offered in both English and French, funded primarily by Ontario Health, and guided by CARF-accredited standards.
Differentiator
Problem solved
Functional benefit
Products and services
- Services for Persons Living with a Physical Disability Comprehensive program stream empowering individuals with physical disabilities to live independently and achieve their goals through rehabilitation, housing, attendant care, and caregiver support services. For individuals 16+ with permanent physical disabilities in Northern Ontario.
- Services for Persons Living Post Stroke Post-stroke recovery and rehabilitation services including Post Stroke Transitional Care, Stroke Community Navigation, cognitive and motor rehabilitation, and personalized health navigation to support hospital-to-home transition. For stroke survivors in Northern Ontario.
- Services for Older Adults & Seniors Tailored support services helping seniors 55+ (primarily 65+) with chronic health conditions or mobility challenges live safely, independently, and well through in-home support, homemaking, wellness programs, and daily assistance. Includes Home Help Program, Assisted Living Services, and Low Acuity Personal Support Services.
- Short-Term Overnight Respite Short-term weekend overnight respite service in a fully accessible two-bedroom home for individuals 16+ with physical disabilities, supporting comfort, independence, and providing caregiver relief.
- Supportive & Accessible Housing Supportive and accessible housing with 35 units in the community where tenants live independently with their own lease while receiving ongoing personal support services. For individuals 16+ with permanent physical disability requiring ongoing personal support.
- Home Help Program Light housekeeping services for seniors 65+ living with chronic health conditions to support independent living. Fee: $12/hour with subsidized rates available based on income.
- Assisted Living Services Personal support services for adults 60+ living independently, including homemaking, meal preparation, light housekeeping, and grocery shopping. Requires referral by Ontario Health atHome.
- Post Stroke Transitional Care Program Program supporting stroke survivors transition from hospital to home and promoting community reintegration through rehabilitation services, stroke education, and personalized health navigation.
- ICAN Advantage Functional Assessment Proprietary functional assessment framework evaluating attendant care needs, training requirements, and community resources through comprehensive 2-6 week analysis across 12+ domains including life skills, healthy eating, money management, community integration, cognitive training, and communication.
Quantifiable outcome
- 1,035 clients serviced each year across all programs
- +2 more outcomes
Companies that use ICAN - Independence Centre and Network
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles4 records
ICAN - Independence Centre and Network technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
ICAN - Independence Centre and Network partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and minor.
- Health Sciences NorthcoreRegional Stroke Centre partner hosting the Northeastern Ontario Stroke Network. Partnership for Enhanced Congregate Care (ECC) units providing supportive, home-like settings for individuals designated as Alternate Level of Care (ALC), with shared units including four private bedrooms, two accessible bathrooms, full kitchen, and common living area.
- Ontario Health atHomecoreGovernment healthcare partner coordinating in-home and community-based care. ICAN receives referrals for Assisted Living Services through Ontario Health atHome, which assesses eligibility and connects clients with appropriate community services.
- Southern Ontario Disability Exception Regional (SEMO) / Greater Sudbury Ontario Health TeamcoreListed as proud partner in healthcare transformation initiatives. Collaborative partnership within the Sudbury Ontario Health Team for coordinated care delivery across the region.
- Spinal Cord Injury OntariominorCommunity resource partner. SCIO is Ontario's largest community of experts in spinal cord injury, serving people with all mobility disabilities. ICAN provides referral information and connects clients with their services.
- Stay on Your FeetminorRegional strategy partner improving quality of life for older adults across northeastern Ontario. Funded by Ontario Health Northeast and partnered with five public health units.
- Ontario Caregiver OrganizationminorCommunity resource partner providing information and support for caregivers and care partners. ICAN connects care partners with counselling, peer support, and practical resources.
- Heart and Stroke Foundation of CanadaminorResource partner providing stroke education and advocacy resources. ICAN's Post Stroke Transitional Care Program aligns with Foundation best practices for stroke recovery.
- Northeastern Ontario Stroke NetworkcoreRegional stroke care coordination hosted by Health Sciences North. ICAN participates in stroke system navigation and rehabilitation services as part of the regional stroke strategy.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
ICAN - Independence Centre and Network competitors and assessment
Company assessmentBroad incumbents
- SE Health (Saint Elizabeth Health Care): One of Canada's largest non-profit home and community care providers, delivering home health, rehabilitation, and personal support services across multiple provinces. Comparable in service model but with significantly broader geographic scope and scale.
- CBI Health: Large Canadian provider of rehabilitation, home health, and community-based services with extensive Ontario footprint. Comparable in rehabilitation therapy offerings (OT, PT, SLP) but operates as a for-profit with broader geographic presence.
- ParaMed Home Health Care: National home health care provider offering personal support, nursing, and rehabilitation services across Canada. Comparable in personal care and home-based service delivery, with broader geographic scale.
Direct peers
- VHA Home HealthCare: Ontario-based non-profit home health care provider offering personal support, rehabilitation, and caregiver respite services. Directly comparable service model serving similar elderly and disability populations in Ontario.
- Spinal Cord Injury Ontario: Ontario non-profit serving people with spinal cord injuries and mobility disabilities through attendant care services, peer support, and community navigation. Already a partner of ICAN and directly comparable in mobility disability service delivery.
- March of Dimes Canada: National non-profit providing programs and services for people with physical disabilities, including attendant care, independent living, and post-stroke rehabilitation across Canada. Directly comparable in mission, service portfolio, and target population.
- VON (Victorian Order of Nurses): National non-profit home and community care provider offering personal support, nursing, and caregiver respite services. Comparable as non-profit community support model serving similar populations, with VON having broader geographic reach.
- Participation House Support Services: Ontario non-profit providing residential and community support services for adults with physical disabilities. Directly comparable in supportive housing and attendant care delivery model.
Others
- Health Sciences North: Regional hospital and health services network in Sudbury and Northeastern Ontario hosting the Regional Stroke Centre. Functions as a core referral partner and strategic collaborator with ICAN rather than a direct competitor.
Emerging players
- Community Living Ontario: Provincial non-profit federation supporting people with intellectual and developmental disabilities through community-based services. Partial overlap in disability services mission, though focused on intellectual/developmental rather than primarily physical disabilities.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
ICAN - Independence Centre and Network social profiles
Digital presenceICAN - Independence Centre and Network compliance and trust
Trust signalCompliance1 record
ICAN - Independence Centre and Network financial estimates
Financial estimateRevenue estimate
Valuation estimate
ICAN - Independence Centre and Network leadership team
Management profileNumber of profiles
Profiles15 records
ICAN - Independence Centre and Network funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ICAN - Independence Centre and Network M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ICAN - Independence Centre and Network
What does ICAN - Independence Centre and Network do?
ICAN delivers community-based independent living support, rehabilitation, and attendant care services to persons with physical disabilities, post-stroke individuals, and seniors across Northern Ontario. Core offerings include physical rehabilitation programs, post-stroke recovery and community navigation services, supportive and accessible housing, attendant care outreach, caregiver respite, and home help services, delivered through in-home, facility-based, and housing-based channels.
Is ICAN - Independence Centre and Network a public or private company?
ICAN - Independence Centre and Network is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was ICAN - Independence Centre and Network founded?
ICAN - Independence Centre and Network was founded in 1979. It employs 11 to 50 people.
Where is ICAN - Independence Centre and Network based?
ICAN - Independence Centre and Network is headquartered in Sudbury, Canada, in the North America region.
How does ICAN - Independence Centre and Network make money?
Three revenue lines are on record. Ontario Health Funding is the primary driver. The others are donations and Fundraising and fee-for-Service Programs.
Who are ICAN - Independence Centre and Network's main competitors?
Broad incumbents on record are SE Health (Saint Elizabeth Health Care), CBI Health and ParaMed Home Health Care. Direct peers are VHA Home HealthCare, Spinal Cord Injury Ontario, March of Dimes Canada, VON (Victorian Order of Nurses) and Participation House Support Services. Health Sciences North is listed as an others. Community Living Ontario is listed as an emerging player.
Does ICAN - Independence Centre and Network have an API?
No public API is recorded for ICAN - Independence Centre and Network.
What industry is ICAN - Independence Centre and Network in?
ICAN - Independence Centre and Network's product category is Disability and Senior Support Services. Its primary akta.pro industry code is HLADAAAE, Independent Living with Supportive Services (Light ADL/IADL Support), with a secondary code of HLADAGAJ, Post-Discharge Non-Medical Transitional Support (after hospital/SNF). Its NAICS code is 624120 and its SIC code is 8082.