Kind Clinic
Kind Clinic is a Texas-based nonprofit sexual health provider serving the LGBTQIA+ community and people impacted by HIV through four physical clinics, statewide telehealth, and mobile testing, offering PrEP, HIV care, STI testing, gender-affirming care, and intersex care to 25,000+ Texans annually.
- Company typePrivate
- Founded2015
- HeadquartersAustin, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Kind Clinic does
Kind Clinic, founded in 2015 in Austin, Texas, operates as a program of Texas Health Action, a registered 501(c)(3) nonprofit organization. It provides culturally affirming sexual health services to the LGBTQIA+ community and people impacted by HIV across Texas, including PrEP (pre-exposure prophylaxis), PEP (post-exposure prophylaxis), HIV testing and care, STI testing and treatment, gender-affirming hormone therapy for trans and gender non-conforming adults using an informed consent model, and specialized intersex care. The clinic serves 25,000+ Texans annually through four physical locations (Austin Koenig, Austin South, San Antonio, and Dallas), walk-in STI testing at three sites, statewide telehealth/virtual care appointments (TeleKind) with medication delivery, and mobile testing units that extend reach into underserved communities.
The core technology platform is a telehealth and patient portal system enabling virtual appointments for PrEP, HIV care, and gender-affirming care anywhere in Texas, integrated with Quest Diagnostics for centralized laboratory processing and with partner pharmacies (Walgreens, CVS, Avita, Walmart) for medication fulfillment and delivery. The underlying technology is conventional healthcare delivery infrastructure rather than proprietary AI/ML systems. Supporting programs include the Be Kind Pharmacy Program leveraging the federal 340B drug pricing program, the Kind Patient Assistance Program (KPAP) for financial navigation, and Positive Connections virtual support groups for people living with HIV.
The business model is a hybrid nonprofit revenue structure: billable patient services reimbursed through insurance, Medicaid, and patient assistance programs; 340B pharmacy program rebates; federal grants including Ryan White and Ending the HIV Epidemic (EHE) funding; and donations and fundraising through Kind Partners monthly giving, The Kind Event gala, and Hill Country Ride for AIDS. Waterloo Counseling Center, merged into Texas Health Action in 2021, provides behavioral health services as a wholly-owned program. Geographic operations are restricted to Texas due to state law limitations on cross-state medical treatment.
Kind Clinic firmographics
Firmographics- Name
- Kind Clinic
- Legal name
- Texas Health Action
- Website
- https://kindclinic.org
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Kind Clinic is a Texas-based nonprofit sexual health provider serving the LGBTQIA+ community and people impacted by HIV through four physical clinics, statewide telehealth, and mobile testing, offering PrEP, HIV care, STI testing, gender-affirming care, and intersex care to 25,000+ Texans annually.
- Ownership category
- akta.pro rank
Kind Clinic industry classification
Industry- Product category
- LGBTQIA+ Sexual Health & HIV Care
- NAICS
- Offices of Physicians (except Mental Health Specialists) (621111), Offices of Physicians, Mental Health Specialists (621112), Offices of Physicians (6211), All Other Outpatient Care Centers (621498)
- SIC
- Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- Community-Based Preventive & Health Promotion Clinics (HLAFAGAO)
- akta.pro secondary industries
- Sexual & Pelvic Health Telehealth (STI care, pelvic pain, endometriosis/PCOS support) (HLALAHAJ), Gender-Affirming Endocrine Care (HLAKADAM), Outpatient Mental Health & Counseling Clinics (HLAFABAC)
Keywords
Where Kind Clinic is headquartered
LocationHeadquarters
- HQ city
- Austin
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
Kind Clinic business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain
Revenue model
- Patient Services Revenue: Billable healthcare services including PrEP, HIV care, gender-affirming care, STI testing and treatment, paid through insurance, Medicaid, or patient assistance programs
- 340B Pharmacy Program: Government program enabling clinics to purchase medications at reduced prices and receive rebates, generating revenue to fund services for uninsured/vulnerable patients
- Donations and Fundraising: Tax-deductible donations through Kind Partners monthly giving program ($5/month or $50/year), The Kind Event gala, Hill Country Ride for AIDS, and estate planning contributions
- Grants and Government Funding: Ryan White and Ending the HIV Epidemic (EHE) federal funding; grants for HIV prevention and LGBTQIA+ health initiatives
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Monthly | Sliding scale and financial assistance available for all patients |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels6 records
Kind Clinic product offering
Product offeringCore offering
Kind Clinic delivers culturally affirming in-person and virtual sexual health services, including PrEP and PEP for HIV prevention, comprehensive HIV care, gender-affirming hormone therapy for trans and gender non-conforming adults, intersex specialized care, and walk-in STI testing/treatment. Services are offered across four Texas clinic locations and statewide via telehealth, with medication delivery and financial assistance available to uninsured patients.
Product overview
Kind Clinic is a unified healthcare platform offering culturally affirming sexual health services for LGBTQIA+ people and people impacted by HIV across Texas. The core product portfolio centers on HIV prevention (PrEP, PEP, DoxyPEP, and upcoming Injectable PrEP), HIV care, STI testing and treatment (walk-in and appointment-based), gender-affirming hormone therapy, and intersex care. These clinical services are supported by the Be Kind Pharmacy Program (340B partnerships with Walgreens, CVS, Avita, and others), the Kind Patient Assistance Program for financial support, Positive Connections virtual support groups, and virtual/telehealth delivery through Quest Diagnostics lab integration. The company also operates Waterloo Counseling Center as a behavioral health sub-brand. Services are available at four physical locations (Austin Koenig, Austin South, San Antonio, Dallas) and statewide via virtual appointments.
Differentiator
Problem solved
Functional benefit
Products and services
- PrEP (Pre-Exposure Prophylaxis)
- HIV Care
- PEP (Post-Exposure Prophylaxis)
- Gender-Affirming Care (HRT)
- Intersex Care
- DoxyPEP
- Walk-In STI Testing & Treatment
- Virtual Services (TeleKind)
- Injectable PrEP
- Positive Connections
- Waterloo Counseling Center
- Mobile Testing
Quantifiable outcome
- PrEP reduces HIV risk by 92-99% when taken consistently
- +3 more outcomes
Companies that use Kind Clinic
Customer profileSegments4 records
Ideal customer profiles4 records
Kind Clinic technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature4 records
Kind Clinic partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered minor, core and major.
- WalmartminorPartner pharmacy in the Be Kind Pharmacy Program for prescription fulfillment. Partner pharmacies include Walgreens, CVS, Avita, and smaller independent pharmacies. When patients use insurance and choose partner pharmacies, it supports Kind Clinic's mission and helps extend care to uninsured individuals.
- CVS HealthminorPartner pharmacy in the Be Kind Pharmacy Program for prescription fulfillment. Partner pharmacies include Walgreens, CVS, Avita, and smaller independent pharmacies.
- Avita PharmacyminorPartner pharmacy in the Be Kind Pharmacy Program specifically mentioned for prescription delivery services for virtual care patients.
- Quest DiagnosticscoreLab partner for virtual care patients requiring blood work. Kind Clinic coordinates lab work at Quest Diagnostics locations statewide during virtual visits. If Quest is unavailable, alternative options are found.
- Waterloo Counseling CentercoreMental health services provider that merged with Texas Health Action in 2021. Founded in 1983 by Paul Clover, Waterloo Counseling Center responded to mental health needs during the AIDS epidemic and now offers specialized counseling to LGBTQIA+ community and those with HIV/AIDS as a program of Texas Health Action.
- Hill Country Ride for AIDSmajorAnnual charity bicycle ride benefiting Texas Health Action and Kind Clinic. Kind Clinic is a proud beneficiary, raising funds through the 'Back That Ride Up' team.
- I'm From DriftwoodminorLGBTQ+ storytelling organization partnering with Kind Clinic to amplify queer stories across Texas through community storytelling initiatives.
Scale indicators4 records
Recent moves7 records
Expansion highlights5 records
Kind Clinic competitors and assessment
Company assessmentRegional players
- Equitas Health: Ohio-based nonprofit community health system providing LGBTQIA+ primary care, PrEP, HIV care, gender-affirming care, and behavioral health. Comparable integrated care model with a multi-state Midwest footprint rather than Texas.
- San Francisco AIDS Foundation: San Francisco-based nonprofit providing HIV prevention (including PrEP), testing, treatment navigation, and sexual health services for the LGBTQIA+ community. Comparable mission and HIV-prevention focus but geographically concentrated in California.
- Cascade AIDS Project: Portland, Oregon-based nonprofit providing HIV prevention, PrEP, housing support, and LGBTQIA+ health services. Comparable service model and community-centered approach with a primarily Pacific Northwest footprint.
- APLA Health: Los Angeles-based nonprofit providing HIV prevention/treatment, PrEP, primary care, and LGBTQIA+ health services. Comparable mission and service portfolio but operates primarily in California rather than Texas.
- Legacy Community Health: Houston-based Federally Qualified Health Center serving the LGBTQIA+ community and people with HIV across Texas. Closest geographic peer operating in the same state with overlapping services including PrEP, HIV care, and gender-affirming care.
Direct peers
- Callen-Lorde Community Health Center: New York City-based LGBTQIA+ community health center providing primary care, HIV prevention/treatment, gender-affirming care, and sexual health services. Operates an informed consent model for gender-affirming care similar to Kind Clinic.
- Fenway Health: Boston-based LGBTQIA+ healthcare, research, and advocacy organization offering PrEP, HIV care, gender-affirming care, and behavioral health. Operates a similar integrated care model for the LGBTQIA+ community with comparable service mix.
- Whitman-Walker Health: Washington DC-based community health center specializing in LGBTQIA+ care, HIV/AIDS services, and gender-affirming care with a research arm. Comparable in mission, integrated services, and community-centered approach.
- Howard Brown Health: Chicago-based LGBTQIA+ community health center providing primary care, PrEP/PEP, HIV care, gender-affirming care, and behavioral health. Directly comparable to Kind Clinic in mission, patient population, and integrated service model, differing primarily in geography.
- Vivent Health: Wisconsin-headquartered nonprofit providing HIV prevention, treatment, and support services across multiple states including pharmacy and behavioral health. Highly comparable integrated care model and a former employer of Kind Clinic's Chief Advancement Officer.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
Kind Clinic social profiles
Digital presenceKind Clinic compliance and trust
Trust signalCompliance1 record
Kind Clinic financial estimates
Financial estimateRevenue estimate
Valuation estimate
Kind Clinic leadership team
Management profileNumber of profiles
Profiles8 records
Kind Clinic subsidiaries and ownership
Company hierarchySubsidiaries1 record
Kind Clinic funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Kind Clinic M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Kind Clinic
What does Kind Clinic do?
Kind Clinic delivers culturally affirming in-person and virtual sexual health services, including PrEP and PEP for HIV prevention, comprehensive HIV care, gender-affirming hormone therapy for trans and gender non-conforming adults, intersex specialized care, and walk-in STI testing/treatment. Services are offered across four Texas clinic locations and statewide via telehealth, with medication delivery and financial assistance available to uninsured patients.
Is Kind Clinic a public or private company?
Kind Clinic is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Kind Clinic founded?
Kind Clinic was founded in 2015. It employs 11 to 50 people.
Where is Kind Clinic based?
Kind Clinic is headquartered in Austin, United States, in the North America region.
How does Kind Clinic make money?
Four revenue lines are on record. Patient Services Revenue is the primary driver. The others are 340B Pharmacy Program, donations and Fundraising and grants and Government Funding.
Who are Kind Clinic's main competitors?
Regional players on record are Equitas Health, San Francisco AIDS Foundation, Cascade AIDS Project, APLA Health and Legacy Community Health. Direct peers are Callen-Lorde Community Health Center, Fenway Health, Whitman-Walker Health, Howard Brown Health and Vivent Health.
Does Kind Clinic have an API?
No public API is recorded for Kind Clinic.
What industry is Kind Clinic in?
Kind Clinic's product category is LGBTQIA+ Sexual Health & HIV Care. Its primary akta.pro industry code is HLAFAGAO, Community-Based Preventive & Health Promotion Clinics, with a secondary code of HLALAHAJ, Sexual & Pelvic Health Telehealth (STI care, pelvic pain, endometriosis/PCOS support). Its NAICS code is 621111 and its SIC code is 8011.