Kind Clinic

What Kind Clinic does

Kind Clinic, founded in 2015 in Austin, Texas, operates as a program of Texas Health Action, a registered 501(c)(3) nonprofit organization. It provides culturally affirming sexual health services to the LGBTQIA+ community and people impacted by HIV across Texas, including PrEP (pre-exposure prophylaxis), PEP (post-exposure prophylaxis), HIV testing and care, STI testing and treatment, gender-affirming hormone therapy for trans and gender non-conforming adults using an informed consent model, and specialized intersex care. The clinic serves 25,000+ Texans annually through four physical locations (Austin Koenig, Austin South, San Antonio, and Dallas), walk-in STI testing at three sites, statewide telehealth/virtual care appointments (TeleKind) with medication delivery, and mobile testing units that extend reach into underserved communities.

The core technology platform is a telehealth and patient portal system enabling virtual appointments for PrEP, HIV care, and gender-affirming care anywhere in Texas, integrated with Quest Diagnostics for centralized laboratory processing and with partner pharmacies (Walgreens, CVS, Avita, Walmart) for medication fulfillment and delivery. The underlying technology is conventional healthcare delivery infrastructure rather than proprietary AI/ML systems. Supporting programs include the Be Kind Pharmacy Program leveraging the federal 340B drug pricing program, the Kind Patient Assistance Program (KPAP) for financial navigation, and Positive Connections virtual support groups for people living with HIV.

The business model is a hybrid nonprofit revenue structure: billable patient services reimbursed through insurance, Medicaid, and patient assistance programs; 340B pharmacy program rebates; federal grants including Ryan White and Ending the HIV Epidemic (EHE) funding; and donations and fundraising through Kind Partners monthly giving, The Kind Event gala, and Hill Country Ride for AIDS. Waterloo Counseling Center, merged into Texas Health Action in 2021, provides behavioral health services as a wholly-owned program. Geographic operations are restricted to Texas due to state law limitations on cross-state medical treatment.

Name

Kind Clinic

Legal name

Texas Health Action

Website

https://kindclinic.org

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

Kind Clinic is a Texas-based nonprofit sexual health provider serving the LGBTQIA+ community and people impacted by HIV through four physical clinics, statewide telehealth, and mobile testing, offering PrEP, HIV care, STI testing, gender-affirming care, and intersex care to 25,000+ Texans annually.

Ownership category

akta.pro rank

Product category

LGBTQIA+ Sexual Health & HIV Care

NAICS

Offices of Physicians (except Mental Health Specialists) (621111), Offices of Physicians, Mental Health Specialists (621112), Offices of Physicians (6211), All Other Outpatient Care Centers (621498)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Community-Based Preventive & Health Promotion Clinics (HLAFAGAO)

akta.pro secondary industries

Sexual & Pelvic Health Telehealth (STI care, pelvic pain, endometriosis/PCOS support) (HLALAHAJ), Gender-Affirming Endocrine Care (HLAKADAM), Outpatient Mental Health & Counseling Clinics (HLAFABAC)

Keywords

• Sexual health services
• HIV prevention care
• Gender-affirming care
• LGBTQ healthcare
• STI testing treatment

Headquarters

HQ city

Austin

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Patient Services Revenue: Billable healthcare services including PrEP, HIV care, gender-affirming care, STI testing and treatment, paid through insurance, Medicaid, or patient assistance programs
2. 340B Pharmacy Program: Government program enabling clinics to purchase medications at reduced prices and receive rebates, generating revenue to fund services for uninsured/vulnerable patients
3. Donations and Fundraising: Tax-deductible donations through Kind Partners monthly giving program ($5/month or $50/year), The Kind Event gala, Hill Country Ride for AIDS, and estate planning contributions
4. Grants and Government Funding: Ryan White and Ending the HIV Epidemic (EHE) federal funding; grants for HIV prevention and LGBTQIA+ health initiatives

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Kind Clinic delivers culturally affirming in-person and virtual sexual health services, including PrEP and PEP for HIV prevention, comprehensive HIV care, gender-affirming hormone therapy for trans and gender non-conforming adults, intersex specialized care, and walk-in STI testing/treatment. Services are offered across four Texas clinic locations and statewide via telehealth, with medication delivery and financial assistance available to uninsured patients.

Product overview

Kind Clinic is a unified healthcare platform offering culturally affirming sexual health services for LGBTQIA+ people and people impacted by HIV across Texas. The core product portfolio centers on HIV prevention (PrEP, PEP, DoxyPEP, and upcoming Injectable PrEP), HIV care, STI testing and treatment (walk-in and appointment-based), gender-affirming hormone therapy, and intersex care. These clinical services are supported by the Be Kind Pharmacy Program (340B partnerships with Walgreens, CVS, Avita, and others), the Kind Patient Assistance Program for financial support, Positive Connections virtual support groups, and virtual/telehealth delivery through Quest Diagnostics lab integration. The company also operates Waterloo Counseling Center as a behavioral health sub-brand. Services are available at four physical locations (Austin Koenig, Austin South, San Antonio, Dallas) and statewide via virtual appointments.

Differentiator

Problem solved

Functional benefit

Products and services

• PrEP (Pre-Exposure Prophylaxis)
• HIV Care
• PEP (Post-Exposure Prophylaxis)
• Gender-Affirming Care (HRT)
• Intersex Care
• DoxyPEP
• Walk-In STI Testing & Treatment
• Virtual Services (TeleKind)
• Injectable PrEP
• Positive Connections
• Waterloo Counseling Center
• Mobile Testing

Quantifiable outcome

• PrEP reduces HIV risk by 92-99% when taken consistently
• +3 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature4 records

Partnerships

Seven partnerships are on record, tiered minor, core and major.

• WalmartminorChannel Partner/ Reseller/ DistributorPartner pharmacy in the Be Kind Pharmacy Program for prescription fulfillment. Partner pharmacies include Walgreens, CVS, Avita, and smaller independent pharmacies. When patients use insurance and choose partner pharmacies, it supports Kind Clinic's mission and helps extend care to uninsured individuals.
• CVS HealthminorChannel Partner/ Reseller/ DistributorPartner pharmacy in the Be Kind Pharmacy Program for prescription fulfillment. Partner pharmacies include Walgreens, CVS, Avita, and smaller independent pharmacies.
• Avita PharmacyminorChannel Partner/ Reseller/ DistributorPartner pharmacy in the Be Kind Pharmacy Program specifically mentioned for prescription delivery services for virtual care patients.
• Quest DiagnosticscoreTechnology or IntegrationLab partner for virtual care patients requiring blood work. Kind Clinic coordinates lab work at Quest Diagnostics locations statewide during virtual visits. If Quest is unavailable, alternative options are found.
• Waterloo Counseling CentercoreStrategic or Co-development PartnerMental health services provider that merged with Texas Health Action in 2021. Founded in 1983 by Paul Clover, Waterloo Counseling Center responded to mental health needs during the AIDS epidemic and now offers specialized counseling to LGBTQIA+ community and those with HIV/AIDS as a program of Texas Health Action.
• Hill Country Ride for AIDSmajorGTM or Marketing PartnerAnnual charity bicycle ride benefiting Texas Health Action and Kind Clinic. Kind Clinic is a proud beneficiary, raising funds through the 'Back That Ride Up' team.
• I'm From DriftwoodminorGTM or Marketing PartnerLGBTQ+ storytelling organization partnering with Kind Clinic to amplify queer stories across Texas through community storytelling initiatives.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Regional players

• Equitas Health: Ohio-based nonprofit community health system providing LGBTQIA+ primary care, PrEP, HIV care, gender-affirming care, and behavioral health. Comparable integrated care model with a multi-state Midwest footprint rather than Texas.
• San Francisco AIDS Foundation: San Francisco-based nonprofit providing HIV prevention (including PrEP), testing, treatment navigation, and sexual health services for the LGBTQIA+ community. Comparable mission and HIV-prevention focus but geographically concentrated in California.
• Cascade AIDS Project: Portland, Oregon-based nonprofit providing HIV prevention, PrEP, housing support, and LGBTQIA+ health services. Comparable service model and community-centered approach with a primarily Pacific Northwest footprint.
• APLA Health: Los Angeles-based nonprofit providing HIV prevention/treatment, PrEP, primary care, and LGBTQIA+ health services. Comparable mission and service portfolio but operates primarily in California rather than Texas.
• Legacy Community Health: Houston-based Federally Qualified Health Center serving the LGBTQIA+ community and people with HIV across Texas. Closest geographic peer operating in the same state with overlapping services including PrEP, HIV care, and gender-affirming care.

Direct peers

• Callen-Lorde Community Health Center: New York City-based LGBTQIA+ community health center providing primary care, HIV prevention/treatment, gender-affirming care, and sexual health services. Operates an informed consent model for gender-affirming care similar to Kind Clinic.
• Fenway Health: Boston-based LGBTQIA+ healthcare, research, and advocacy organization offering PrEP, HIV care, gender-affirming care, and behavioral health. Operates a similar integrated care model for the LGBTQIA+ community with comparable service mix.
• Whitman-Walker Health: Washington DC-based community health center specializing in LGBTQIA+ care, HIV/AIDS services, and gender-affirming care with a research arm. Comparable in mission, integrated services, and community-centered approach.
• Howard Brown Health: Chicago-based LGBTQIA+ community health center providing primary care, PrEP/PEP, HIV care, gender-affirming care, and behavioral health. Directly comparable to Kind Clinic in mission, patient population, and integrated service model, differing primarily in geography.
• Vivent Health: Wisconsin-headquartered nonprofit providing HIV prevention, treatment, and support services across multiple states including pharmacy and behavioral health. Highly comparable integrated care model and a former employer of Kind Clinic's Chief Advancement Officer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/KindClinicTX
• YouTubeyoutube.com/@kindclinic
• Facebookfacebook.com/KindClinic
• Instagraminstagram.com/kindclinic
• TikToktiktok.com/@kindclinictx
• LinkedInlinkedin.com/company/kind-clinic

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Kind Clinic