Guyana Revenue Authority

What Guyana Revenue Authority does

The Guyana Revenue Authority (GRA) is the sole statutory body of the Government of Guyana responsible for tax administration, customs management, and trade/business licensing, operating under the Ministry of Finance. GRA administers the full suite of national taxes — individual and corporate income tax, Value Added Tax (introduced 2007), property tax, PAYE, excise tax, capital gains, withholding, and miscellaneous levies — alongside import/export customs clearance, the Taxpayer Identification Number (TIN) system, driver licensing, and motor vehicle registration. Its primary customer base is the entire population of Guyana's individual taxpayers and business entities, with customs brokers and licensed customhouse brokers as a specialized enterprise segment. Most core services are free at point of use, with limited fees on items such as TIN certificates and trade licenses; GRA itself is funded via government budget rather than commercial revenue.

GRA's technology stack is built on three integrated platforms. ASYCUDA World, developed by UNCTAD and deployed in over 90 countries, handles customs declarations, manifests, transit, and accounting, with electronic payment integration to GBTI and Demerara Bank. The Guyana Trade Network (GTN) is an Electronic Single Window that consolidates trade permits, licenses, and approvals across 15 government agencies (e.g., EPA, GGMC, GFC, GRDB, NAREI). The Optimal eServices portal, powered by DataTorque's Revenue Management System, enables online TIN registration, tax return filing, secure messaging, and account management; the PADNA mobile app extends this functionality to smartphones. Distribution is primarily digital (self-serve portal, ASYCUDA, GTN) supplemented by the Georgetown headquarters and regional offices (Eccles, Corriverton). Marketing is largely informational — official website, social media (Facebook, YouTube, Instagram, X, LinkedIn), tax guides, newsletters, and educational video — rather than commercial.

Name

Guyana Revenue Authority

Legal name

Guyana Revenue Authority

Website

https://gra.gov.gy

Company type

Public

Founded year

2000

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

The Guyana Revenue Authority is the sole statutory agency of the Government of Guyana responsible for tax collection, customs administration, trade licensing, and driver/vehicle licensing, serving individuals, businesses, and customs brokers nationwide through ASYCUDA World, the GTN Electronic Single Window, and the DataTorque-powered eServices portal.

Ownership category

akta.pro rank

Product category

Government Tax Administration

NAICS

Administration of Economic Programs (9261), Administration of General Economic Programs (92611), Executive, Legislative, and Other General Government Support (921)

akta.pro primary industry

Revenue Systems, E-Filing & Digital Tax Administration (BPAIADAO)

akta.pro secondary industries

Tax Return Filing, Processing & Assessment (BPAIADAC), Interagency/International Information Exchange & Cooperation (BPAIADAN)

Keywords

• Tax administration services
• Customs management
• Revenue collection
• Trade facilitation
• Taxpayer registration

Headquarters

HQ city

Georgetown

HQ country

Guyana

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Pricing tiers

Distribution channels4 records

Marketing channels5 records

Core offering

Guyana Revenue Authority (GRA) is the sole statutory government agency of the Co-operative Republic of Guyana responsible for collecting taxes and administering customs. It administers Income Tax, VAT, Property Tax, PAYE, Excise Tax, Withholding Tax, Capital Gains, and miscellaneous taxes; processes customs declarations and trade licenses; and issues TINs, driver licences, and motor vehicle registrations. Service delivery is supported by digital platforms including the Optimal eServices portal (powered by DataTorque RMS), the PADNA mobile app, the ASYCUDA World customs management system (UNCTAD), and the Guyana Trade Network (GTN) Electronic Single Window integrating 15 government agencies.

Product overview

Guyana Revenue Authority (GRA) offers a comprehensive suite of tax administration and customs management services through an integrated digital platform. The core offerings include Taxpayer Identification Number (TIN) services, Income Tax, Value Added Tax (VAT), Property Tax, and miscellaneous taxes. For customs and trade, GRA operates ASYCUDA World (UNCTAD-developed customs management system) and the Guyana Trade Network (GTN) Electronic Single Window that integrates 15 government agencies. Digital service delivery is enabled through GRA eServices/Optimal (powered by DataTorque RMS), the PADNA mobile app, Income Tax Calculator, and 7B Generator. The Licence Revenue Office handles driver licensing and motor vehicle registration. The architecture combines core government tax collection functions with modern digital platforms for online filing, electronic payments (via GBTI and Demerara Bank), and trade facilitation.

Differentiator

Problem solved

Functional benefit

Brands

• ASYCUDA World: An integrated customs management system developed by UNCTAD to aid with modernization of manifests, customs declarations, accounting procedures, and transit operations.
• Guyana Trade Network (GTN)
• Optimal eServices
• PADNA

Products and services

• Taxpayer Identification Number (TIN) Tax identification number registration, application, update, and replacement services for individuals and organizations required for tax compliance in Guyana.
• Income Tax Services Individual and corporation income tax services including return filing, rates and calculations, taxable/non-taxable allowances, interest and penalties, and tax guides.
• Value Added Tax (VAT) Services VAT registration, return filing, objection and appeal processes, refund applications, zero-rated and exempt supplies, imported services, rates, and interest/penalties services for individuals and businesses.
• Property Tax Services Property tax services for individuals and companies including return filing, rates and calculation, interest and penalties, and tax guides.
• Pay As You Earn (PAYE) Employer withholding tax services including submission requirements, filing, rates and calculations, interest and penalties, and employee earnings statement generation for PAYE compliance.
• Miscellaneous Taxes Other tax services including Capital Gains Tax, Withholding Tax, Tributors Tax, Partnership returns, Professional Fees, Estate tax, and Travel Tax.
• Excise Tax Services Excise tax services and the Excise Stamp Control Programme covering motor vehicles, petroleum, tobacco products and alcohol.
• Customs and Trade Services Import and export customs clearance services including personal effects, motor vehicles, commercial imports, forestry products, prohibited items, zero-rated equipment, Registered Exporter System (REX), exemptions, and broker licensing.
• Licence Revenue Office Services Driver licensing (provisional, new, renewal, international permit, conductor's licence) and motor vehicle registration, transfer of ownership, colour change, plate series, and licence renewal services.
• ASYCUDA World Integrated customs management system operated by GRA, developed by UNCTAD. Used for manifests, customs declarations, accounting procedures, transit, and suspense procedures, with electronic payment integration with GBTI and Demerara Bank.
• Guyana Trade Network (GTN) Electronic Single Window (ESW) system providing real-time access to 15 government agencies for permits, licenses, certificates, declarations, and approvals, with QR code document verification for exporters, importers, shippers, customs brokers, manufacturers, and freight forwarders.
• GRA eServices (Optimal) Online tax service portal powered by DataTorque RMS, enabling TIN registration, tax return filing, secure messaging, account statements, return/payment tracking, and detail updates for taxpayers.
• PADNA Mobile App Mobile application providing taxpayer services and tax-related functionality on smartphones and tablets.

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature4 records

Partnerships

Five partnerships are on record, tiered core.

• Ministry of Tourism, Industry and CommercecoreStrategic or Co-development PartnerJoint initiative with GRA to modernize trade and business ecosystem through the Guyana Trade Network (GTN) Electronic Single Window system. The partnership aims to streamline international trade processes and reduce redundant cumbersome procedures for imports, exports, and trade-related processes.
• Guyana Bank for Trade & Industry Limited (GBTI)coreTechnology or IntegrationGBTI partners with GRA to provide electronic payment option (Online Banking eServices) in ASYCUDA World for Customs Declarations. Importers can use GBTI's e-banking services to pay duties and taxes electronically.
• Demerara Bank Limited (DBL)coreTechnology or IntegrationDBL partners with GRA to provide electronic payment option (Online Banking eServices) in ASYCUDA World for Customs Declarations. Importers can use DBL's e-banking services to pay duties and taxes electronically.
• DataTorquecoreTechnology or IntegrationDataTorque powers the RMS (Revenue Management System) platform used by GRA for taxpayer registration and eServices. The RMS is an online tax service platform developed and maintained by DataTorque.
• United Nations Conference on Trade and Development (UNCTAD)coreTechnology or IntegrationUNCTAD developed the ASYCUDA World system which GRA uses for customs management. ASYCUDA is an integrated customs management system developed by UNCTAD and implemented in over 90 countries.

Recent moves6 records

Expansion highlights6 records

Direct peers

• Uganda Revenue Authority: Developing-country revenue authority deploying ASYCUDA-based customs and electronic tax filing. Strong functional overlap with GRA's mandate and digital approach.
• Jamaica Customs Agency: Caribbean customs administration that also implements ASYCUDA World and operates comparable e-filing platforms for importers/exporters. Directly comparable in mandate and technology footprint.
• Barbados Revenue Authority: Caribbean statutory body unifying tax administration, customs, and licensing. Very similar institutional design and small-island operational profile to GRA.
• Kenya Revenue Authority: Semi-autonomous revenue authority in a developing economy that has invested heavily in digital tax administration (iTax, customs automation). Comparable modernization trajectory and operating scale to GRA.
• Ghana Revenue Authority: Unified revenue authority administering direct/indirect taxes and customs in a developing economy with a comparable digital modernization program. Notable for sharing the GRA acronym.
• Trinidad and Tobago Revenue Authority: Caribbean revenue authority with a similar statutory mandate to administer tax collection and customs. Closest geographic and structural peer to GRA given shared regional context and comparable scale of operations.

Others

• DataTorque: Provider of the Revenue Management System (RMS) platform that powers GRA's eServices portal. A core technology partner/supplier rather than a competing agency.

Broad incumbents

• HM Revenue & Customs (HMRC): UK's national tax and customs authority. Operates the same core functions as GRA (income tax, VAT, customs) at much larger scale, providing benchmark capability expectations.
• South African Revenue Service (SARS): Large, established revenue authority offering a much broader portfolio across tax, customs, and excise. Serves as a reference institutional model for GRA's modernization direction.
• Australian Taxation Office: Mature revenue authority with advanced digital services and APIs (similar to where GRA's Optimal eServices is headed). Useful analogue for GRA's digital transformation trajectory.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/GRAupdates
• YouTubeyoutube.com/user/GRA2014
• Facebookfacebook.com/Guyana_Revenue_Authority-106630240749362
• LinkedInlinkedin.com/in/guyanarevenueauthority
• Instagraminstagram.com/guyana_revenue_authority

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Guyana Revenue Authority