What ilumino does

ilumino is a Cincinnati-based, privately-held digital accessibility services firm that helps organizations achieve compliance with ADA, Section 508, WCAG 2.1/2.2, and EN 301 549 standards for websites, applications, documents, and software products. The company was founded in 2017 as an LLC and operates with a team of 1-10 employees, differentiating itself from overlay and automated-only competitors by delivering code-level remediation performed by IAAP-certified accessibility specialists who are also senior web developers. Service lines include accessibility compliance audits (combining automated and manual testing), code-level remediation, VPAT consulting and preparation, custom on-site and virtual training workshops, application accessibility, and ongoing managed compliance support with monthly conformance documentation updates.

The business is built on a consultative, project-based professional services model with custom-quoted pricing and multi-year contracts, distributed via inside/field sales (phone numbers 917-262-2547 and 833-832-6695), website inquiry forms, and educational demand generation through the Parliament Press blog, webinars, and conference speaking. Target customers span eleven verticals, with primary emphasis on eCommerce, Nonprofit/Association, Hospitality & Travel, Government, Education, Financial Services, Healthcare, and B2B/SAAS, and secondary focus on Legal, Real Estate, and Entertainment. Named clients include the Florida Local Government Information Systems Association, Information Builders International, and 118 Group.

The company is an organizational member of the International Association of Accessibility Professionals (IAAP) and a partner of The Valuable 500, and it holds a strategic 2021 partnership with Crownpeak for joint automated-plus-manual accessibility delivery. Revenue is not disclosed, no institutional funding rounds have been announced, and ownership remains with the founders, including Co-Founder and SVP of Customer Solutions Jenna Reardon.

Name

ilumino

Legal name

ilumino, llc

Website

https://ilumino.co

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

1–10 employees

Short description

ilumino is a Cincinnati-based digital accessibility services firm that performs code-level remediation, compliance audits, VPAT preparation, and training for enterprises and government clients across eleven verticals, delivered by IAAP-certified specialists who are also senior web developers.

Ownership category

akta.pro rank

Product category

Digital Accessibility Compliance Services

NAICS

Educational Support Services (611710)

SIC

Services-Engineering, Accounting, Research, Management (8700)

akta.pro primary industry

Special Education & Accessibility-Optimized Media (UDL, AAC, Captioning) (EDAGALAH)

Keywords

• Digital accessibility services
• WCAG compliance auditing
• Code-level remediation
• VPAT preparation services
• ADA compliance consulting

Headquarters

HQ city

Cincinnati

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Code-Level Remediation Services: Hands-on remediation services where ilumino's developer/accessibility experts modify client website, application, document, or platform code to achieve WCAG conformance. Pricing varies by scope and complexity.
2. Accessibility Compliance Audits: Strategic automated and manual testing services with remediated code snippets provided to clients. Test results include direction on how to resolve errors and where they occur in the site.
3. Custom Training and Workshops: On-site or virtual training workshops delivered to private sector and government clients. Includes educational engagement, hands-on guidance, pre- and post-discovery activities and deliverables.
4. VPAT Consulting and Preparation: Services to guide companies through VPAT creation and preparation process for demonstrating product conformance with accessibility standards.
5. Digital Accessibility Compliance Support: Ongoing maintenance programs with regular check-ins, automated and manual maintenance of digital assets, and monthly updates to conformance documentation.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels9 records

Core offering

ilumino is a digital accessibility services company that delivers code-level remediation, accessibility compliance audits, VPAT preparation, and ongoing compliance support for websites, applications, documents, and software platforms. The firm's services are delivered by IAAP-certified accessibility specialists who are also senior web developers, combining manual testing using assistive technologies (NVDA, JAWs, VoiceOver) with automated scans to produce remediated source code and conformance documentation for clients in government and private sectors.

Product overview

ilumino is a digital accessibility services company offering a comprehensive suite of compliance solutions. The core offerings include Code-Level Remediation (hands-off remediation for websites, applications, documents, and platforms), Accessibility Compliance Audits (automated and manual testing with remediated code snippets), Software Testing & VPAT Preparation, and ongoing Digital Accessibility Compliance Support. These services are complemented by Custom Accessibility Training and Workshops for both private sector and government clients. The company positions itself as a full-service accessibility partner providing everything from initial audits and code remediation to VPAT documentation and long-term compliance maintenance.

Differentiator

Problem solved

Functional benefit

Products and services

• Code-Level Remediation Professional service in which ilumino's accessibility experts (who are also senior web developers) modify client source code to achieve WCAG conformance, replacing overlay or automated-only approaches with genuine find-and-replace remediated code. Targeted at organizations that need to bring digital assets into compliance without disrupting internal development workflows.
• Accessibility Compliance Audits Combined automated and manual accessibility testing service with direction on how to resolve errors, where they occur in the site, and remediated code snippets. Intended for internal teams conducting their own remediation or seeking a baseline assessment of digital asset accessibility.
• Software Testing and VPAT Preparation End-to-end service for software vendors that combines accessibility testing of products with the consulting and authoring required to produce a VPAT (e.g., VPAT 2.3 INT) demonstrating conformance with accessibility standards for government and enterprise procurement processes.
• Digital Accessibility Compliance Support Managed-service program that maintains digital accessibility compliance for web, mobile, applications, and software assets over time, with scheduled partial-assessment and remediation cycles, automated and manual maintenance, and recurring updates to conformance documentation such as VPATs.
• Custom Accessibility Training and Workshops Custom or tailored accessibility training workshops delivered on-site or virtually, designed to help organizations embed an accessibility-first methodology into existing workflows. Includes pre- and post-discovery activities, hands-on guidance, and best-in-class technical advice tailored to unique audience needs (e.g., A11y Enlightenment Engagement).
• Application Accessibility Services Service that integrates ilumino's accessibility experts with client internal development teams and delivery processes to bring web-based or stand-alone applications into conformance, including VPAT consulting and preparation for software products.
• Trusted Accessibility Solution Comprehensive, integrated accessibility engagement bundling IAAP-certified SMEs, experienced consultants, VPAT consulting, and document remediation services to deliver holistic and sustainable digital accessibility compliance.

Quantifiable outcome

• 97.4% of top 1 million home pages had detectable WCAG 2 failures, indicating massive market need for accessibility remediation services.
• +2 more outcomes

Named customers4 records

Segments11 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Four partnerships are on record, tiered flagship, core and minor.

• CrownpeakflagshipStrategic or Co-development Partner · 1 April 2021Strategic partnership announced April 2021 combining Crownpeak's automated digital quality management (DQM) testing with ilumino's human-powered, dev-focused approach. Joint solution provides holistic digital accessibility combining speed of automated testing with strategic insights for conformance roadmap. Co-hosted webinars and joint go-to-market activities.
• A Doll Like MecoreOthersCharity partnership where ilumino donates a handmade doll to a child for each new client engagement. Organization creates dolls mirroring children with disabilities, scars, birthmarks, or limb differences. Partnership aligns with ilumino's mission of inclusivity and creating inclusive experiences for all.
• Ability AppminorOthersRelationship with nonprofit founded by 14-year-old Alex Knoll. Ability App helps people with disabilities navigate public spaces and search for accessibility features. ilumino provided Digital Accessibility Trailblazer Certificate and donated accessibility assessment services for the nonprofit's app and websites.
• Astute (Astute Bot)minorStrategic or Co-development PartnerPartnership to test and document accessibility conformance of Astute Bot, one of the first accessible chatbots in the market. ilumino conducted manual and automated testing and code-level remediation, resulting in VPAT 2.3 INT document.

Scale indicators6 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Level Access: Leading U.S. digital accessibility consultancy offering a similar mix of manual audits, code-level remediation, VPAT preparation, and managed compliance programs to enterprise and government clients. Direct head-to-head competitor in the code-remediation and certification services space ilumino targets.
• Deque Systems: Pioneer in digital accessibility with axe-conference brand, offering manual testing, remediation, and developer-focused training. Competes directly with ilumino on enterprise audits, code remediation, and VPAT/ACR services, with a similar developer-expert delivery model.
• TPGi (The Paciello Group): Accessibility consultancy providing audits, remediation, VPAT/ACR preparation, and strategic advisory across enterprise and government. Directly comparable service portfolio and buyer profile to ilumino.

Broad incumbents

• Siteimprove: Enterprise digital governance platform that includes web accessibility scanning, monitoring, and remediation services. Targets the same enterprise/regulated buyers as ilumino, with a broader web-quality value proposition but overlapping accessibility offerings.
• accessiBe: AI-driven accessibility overlay/platform with significant marketing presence targeting SMB and mid-market websites. Competes with ilumino on perceived ease and price, and is the leading representative of the overlay approach ilumino publicly opposes.
• AudioEye: Public accessibility platform combining automated remediation with a managed service team (AURA) and VPAT services. Competes with ilumino for enterprise accessibility budgets via a tech-enabled, lower-friction alternative, and represents the overlay-adjacent threat to code-only remediation.
• Crownpeak: Digital Experience Platform vendor with an Accessibility (formerly DQM) module for automated testing, and a strategic partner of ilumino. Overlaps on enterprise/government accessibility scanning and VPAT-adjacent reporting, and represents both a GTM partner and a partial competitor for the same buyer budgets.
• UserWay: Public accessibility widget and AI-based remediation platform with professional services add-ons. Targets the same enterprise and government accessibility buyers as ilumino, typically at a lower price point via automation-first positioning.

Regional players

• AbilityNet: UK-headquartered accessibility consultancy offering audits, remediation, training, and disability guidance. Comparable professional services portfolio; primarily serves UK/European clients but overlaps with ilumino on WCAG and EN 301 549 work.

Emerging players

• Evinced: Developer-focused accessibility testing platform automating detection of issues missed by traditional scanners. Competes with ilumino's manual-plus-automated approach by offering enterprise engineering teams an in-house alternative to consulting-led audits.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/iluminoproject
• Facebookfacebook.com/iluminoproject
• LinkedInlinkedin.com/company/ilumino-llc
• Instagraminstagram.com/ilumino_project

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ilumino