Simpact

What Simpact does

Simpact BV is a Dutch innovation consultancy headquartered at the Twinning Center on the TU/e campus in Eindhoven. Founded in 2005 by Stephan Roijers and Aldebert Wiersinga, the firm specializes in initiating and realizing broadband and ICT innovation projects for Dutch provincial and municipal governments, with selected extensions into healthcare (DokterDirect) and education (Vuurvogel-videoplatform, OnderwijsNetwerk Ondernemen). The company positions itself as a doer-led agency that turns pilot-phase broadband, video, and citizen-service concepts into operational deployments rather than advisory reports.

Simpact's product portfolio centers on a set of integrated electronic services. BestuurOnline2 is a multifunction video platform for municipalities that archives council meetings and broadcasts, supports editing and republishing, and applies speech recognition for automatic subtitling and minute generation. Virtuele Ambtenaar (Lucy) and Gemma WMO are 3D-avatar conversational agents that combine chat technology with management reporting and a self-learning knowledge base; Lucy reportedly handles ~20,000 citizen questions per month at Gemeente Almere. DokterDirect delivers video consultations that captured over half of doctor visits at Amerpoort care center. Vuurvogel is a school-oriented video platform with controlled access for parents and privacy settings per student. AfspraakDirect is an appointment booking tool adapted from Libersy's Click-to-Book with integration into Lotus Notes, Novell Groupwise, and Microsoft Office. WebtvDirect rounds out the portfolio. Core technology components include 3D avatar rendering (Artificial Industry), video publishing infrastructure (Noterik), and automated question handling (Live Presence).

Commercially, Simpact operates as a sales-led field consultancy. Revenue is generated through custom project-based engagements with government entities, often partially funded through subsidy programs (e.g., I3N, provincial innovation funds). The company functions as a small core team that orchestrates delivery through a network of technology partners, sometimes co-investing hours on larger subsidized projects. Named customers include Provincie Overijssel, Provincie Limburg, Provincie Gelderland, Provincie Noord-Brabant, Gemeente Boxmeer, Gemeente Almere, Gemeente Helmond, Gemeente Weert, Amerpoort, Brainport, and InterNLnet. No pricing tiers, revenue figures, or external funding rounds are publicly disclosed; the firm's operating footprint is currently single-country (Netherlands), and recognition includes the UN World Summit Award and EuroPrix for BestuurOnline2.

Name

Simpact

Legal name

Simpact BV

Website

https://simpact.nl

Company type

Private

Founded year

2005

Operating status

Operating

Short description

Simpact BV is a Dutch innovation consultancy, founded in 2005 in Eindhoven by Stephan Roijers and Aldebert Wiersinga, that designs and implements broadband and ICT solutions — including video platforms, 3D avatar chat agents, and video consultations — primarily for Dutch provincial and municipal governments, with selected healthcare and education deployments.

Ownership category

akta.pro rank

Headquarters

HQ city

Eindhoven

HQ country

Netherlands

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Innovation Consultancy Services: Simpact provides innovation consultancy services to government entities, managing projects from exploration through realization and scaling. Revenue is generated through project-based engagements, often partially subsidized by government programs.
2. Subsidized Project Management: Managing subsidized innovation projects for provinces and municipalities, with Simpact sometimes investing mee in hours for larger projects.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels3 records

Core offering

Simpact BV is an innovation agency that initiates and realizes societally driven broadband and ICT innovation projects for Dutch provincial and municipal governments, healthcare, and education. It manages projects end-to-end from exploration through realization and scaling, and has developed a portfolio of standalone electronic services including video platforms (BestuurOnline2, Vuurvogel), virtual government avatars (Virtuele Ambtenaar, Gemma WMO), video consultation tools (DokterDirect), and online appointment booking (AfspraakDirect).

Product overview

Simpact is an innovation agency that develops and delivers a portfolio of innovative electronic services for governments, healthcare, and education sectors. The portfolio includes BestuurOnline2 (video platform for government), Virtuele Ambtenaar (virtual government employee avatar), DokterDirect (video consultations), Gemma WMO (virtual WMO consultant), Vuurvogel-videoplatform (school video platform), AfspraakDirect (appointment booking), and WebtvDirect. These products work together to digitize citizen services, enable remote consultations, and make government/educational content accessible online.

Differentiator

Problem solved

Functional benefit

Products and services

• BestuurOnline2 Multi-functional online video platform for governments that archives and makes municipal video and audio content accessible, including council meetings, ceremonies, and public announcements. Features include video editing, republishing, and speech recognition for automatic subtitling.
• Virtuele Ambtenaar (Virtual Government Employee / Lucy) A 3D avatar combined with smart chat technology and management reporting that serves as a personal point of contact for citizens, answering questions and guiding visitors to the right information on municipal websites 24/7.
• DokterDirect (Video Consult) Video consultation application for healthcare settings that enables high-quality video communication to replace physical doctor visits for visible and non-emergency conditions.
• Gemma WMO An intelligent 3D avatar virtual WMO consultant that allows citizens to conduct chat conversations about social support services, guides people interactively, and features a self-learning database.
• Vuurvogel-videoplatform An affordable web video platform for schools that enables video recordings to be published online with restricted access areas for parents, registration modules, privacy controls for individual students, and support for video tutorials and educational content.
• AfspraakDirect Online appointment booking application adapted from Libersy's Click-to-Book solution specifically for municipalities and governments, supporting booking for services like license renewals and passports, with email/SMS confirmation, reminders, online payment, and integration with office automation systems.
• WebtvDirect Web TV direct service developed as one of the innovative electronic services through Simpact projects.

Quantifiable outcome

• Video consultations reduce physical doctor visits by more than 50%
• +2 more outcomes

Named customers11 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability6 records

Feature6 records

Partnerships

Four partnerships are on record, tiered core and minor.

• NoterikcoreTechnology or IntegrationNoterik is a specialized web video company from Amsterdam that built the first online council meeting system in 2004. They developed BestuurOnline2, Vuurvogel-videoplatform, and DokterDirect video consultation technology. Simpact collaborates with Noterik on video platform products and applications.
• Artificial IndustrycoreTechnology or IntegrationCompany with years of experience in 3D animation of persons. Developed Gemma, the virtual WMO consultant, and Lucy, the virtual civil servant, in collaboration with Simpact.
• Live PresencecoreTechnology or IntegrationCompany specialized in automated question handling. Partnered with Simpact and Artificial Industry to develop Gemma, the intelligent 3D avatar for WMO consultations.
• Value Creation & CompanyminorStrategic or Co-development PartnerManaging Partner Aldebert Wiersinga's other venture that holds a small share in Simpact.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Regional players

• TNO: Dutch applied research organization with government-focused innovation programs, including digital society and ICT innovation - comparable in driving Dutch broadband and ICT innovation; an adjacent ecosystem participant rather than direct competitor.
• KPN: Dutch telecom incumbent with significant government services business, including broadband infrastructure and digital solutions for municipalities - comparable Netherlands government ICT focus but at much larger scale and with infrastructure assets.

Direct peers

• Ordina: Dutch IT consultancy with strong public sector focus, providing digital transformation, application development, and managed services to Dutch government clients - comparable domain expertise and customer base in the Netherlands.
• PinkRoccade Local Government: Dutch IT services provider specializing in local government solutions, offering citizen service portals, e-government platforms, and workflow management software to municipalities - directly comparable to Simpact's municipal government focus and customer base.

Broad incumbents

• Capgemini Netherlands: Global IT consulting firm with significant Dutch government practice, offering e-government solutions, digital transformation, and innovation services - comparable in serving Dutch government clients but at much larger scale and broader portfolio.
• Accenture Netherlands: Global professional services firm with significant Dutch government practice, offering digital transformation, citizen services, and innovation consulting - comparable consulting services to Dutch public sector with global delivery capability.
• Computacenter Netherlands: European IT infrastructure and services provider with Dutch government customers, offering technology deployment, digital workplace, and managed services - comparable government IT services but with infrastructure focus rather than innovation consulting.
• CGI Group: Global IT and business consulting firm with Dutch government practice, providing digital services, citizen engagement platforms, and managed services - comparable government IT services focus but with much larger scale.
• Atos Netherlands: Global IT services provider with public sector expertise, offering digital workplace, citizen services platforms, and government cloud transformation - comparable e-government capabilities but broader portfolio across multiple industries.
• Deloitte Netherlands: Major global consulting firm with Dutch public sector practice offering digital government strategy, technology implementation, and innovation consulting - comparable in serving Dutch government innovation needs but as a broader consultancy.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Simpact