Western Carolina Surgery Center

What Western Carolina Surgery Center does

Western Carolina Surgery Center is a single-facility, physician-owned ambulatory surgery center (ASC) located at 30 Airport Park Road, Fletcher, North Carolina. The center provides outpatient surgical procedures with a primary focus on joint replacement surgery of the hip, knee, shoulder, elbow, and wrist, treating patients with osteoarthritis, joint damage from trauma or fractures, bone tumors, osteonecrosis, and cartilage loss. It is accredited by the Accreditation Association for Ambulatory Health Care (AAAHC), fully licensed by the state of North Carolina, and Medicare certified, allowing it to serve Medicare beneficiaries alongside commercially insured and self-pay patients. Physicians hold ownership or investment interests in the facility, with the investor list available upon request, and the center operates as part of the United Surgical Partners International (USPI) Affiliated Covered Entity network under Tenet Healthcare.

The center's technology footprint is built on standard third-party patient-facing SaaS rather than proprietary systems: One Medical Passport (facility ID 1449) handles digital pre-registration and medical-history intake; a Simple ePay-branded portal at nwc.simpleepay.com manages post-service statement payments and payment-plan setup; and CareCredit integration offers promotional financing (6+ months for purchases of $200 or more) and Pay Monthly installment loans (starting at $500) for patient-responsibility amounts. The marketing and patient-acquisition surface spans the wcsurgery.com website, Facebook, Instagram, LinkedIn, and Twitter, supplemented by phone scheduling and a physician-live-chat feature.

The business model is fee-for-service outpatient surgical care billed to insurance, Medicare, and self-pay patients, with deductibles, co-pays, and uncovered amounts due prior to service and a $100 late-cancellation fee for missed or late-cancelled appointments. CareCredit and in-house payment plans absorb patient-responsibility amounts that cannot be paid upfront. Customer acquisition is sales-led through physician referrals and direct patient engagement rather than enterprise contracts, with no enterprise logos or institutional customer relationships disclosed in the source material.

Name

Western Carolina Surgery Center

Legal name

Western Carolina Surgery Center

Website

https://wcsurgery.com

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

11–50 employees

Short description

Western Carolina Surgery Center is a physician-owned, Medicare-certified ambulatory surgery center in Fletcher, North Carolina, providing outpatient joint replacement (hip, knee, shoulder) and related surgical procedures under the United Surgical Partners International network.

Ownership category

akta.pro rank

Product category

Ambulatory Surgery Center Services

NAICS

Freestanding Ambulatory Surgical and Emergency Centers (621493), Outpatient Care Centers (6214)

SIC

Services-Specialty Outpatient Facilities, Nec (8093), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Orthopedic & Spine Surgery Centers (HLAFAIAG)

akta.pro secondary industry

Multi-Specialty Ambulatory Surgery Centers (ASCs) (HLAFAIAA)

Keywords

• Ambulatory surgery center
• Outpatient surgical services
• Joint replacement surgery
• Orthopedic surgical care
• Same-day surgery

Headquarters

HQ city

Fletcher

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Outpatient Surgical Services: Revenue generated from performing outpatient surgical procedures including joint replacements (hip, knee, shoulder), with payment received from insurance companies, Medicare, and patient self-pay. The facility accepts personal checks and credit cards for patient responsibility amounts. CareCredit financing options are available for patients needing to pay over time.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Western Carolina Surgery Center operates as a single-facility Ambulatory Surgery Center providing outpatient surgical procedures with a primary emphasis on joint replacement surgery for the hip, knee, shoulder, elbow, and wrist. The center delivers same-day surgical care with physician ownership, supported by online patient registration (One Medical Passport) and post-service bill payment via Simple ePay and CareCredit financing. The facility is AAAHC-accredited, North Carolina state-licensed, and Medicare certified, operating as part of the USPI Affiliated Covered Entity network.

Product overview

Western Carolina Surgery Center operates as a single-facility ambulatory surgery center offering outpatient surgical procedures with a focus on joint replacement surgeries (hip, knee, shoulder). The facility provides integrated patient services including pre-procedure registration via One Medical Passport, online bill payment through multiple channels (direct pay and CareCredit financing), and comprehensive patient education resources. The center is physician-owned, Medicare certified, and accredited by AAAHC, serving patients in Fletcher, North Carolina.

Differentiator

Problem solved

Functional benefit

Products and services

• Ambulatory Surgery Center Services
• Joint Replacement Surgery Program

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Partnerships

Two partnerships are on record, tiered core and minor.

• United Surgical Partners International (USPI)coreStrategic or Co-development PartnerParent company affiliation through USPI Affiliated Covered Entity structure. The facility is part of a network of ambulatory surgery centers under common ownership or control. USPI is referenced as the governing entity for HIPAA privacy compliance and medical records policies.
• CareCreditminorGTM or Marketing PartnerHealthcare credit card provider offering special financing for medical procedures. CareCredit is integrated into the bill payment process, allowing patients to pay for deductibles, co-pays, and out-of-pocket expenses over time with promotional financing options.

Scale indicators2 records

Recent moves1 record

Expansion highlights4 records

Direct peers

• Regent Surgical Health: ASC management and development company specializing in hospital-physician ASC joint ventures, with a footprint including orthopedic-focused centers. Comparable as a peer ASC operator pursuing similar physician-partnership models and orthopedic case mix expansion.
• Surgery Partners: Publicly traded ASC operator with a national footprint including a substantial short-stay surgical facility portfolio. Directly comparable as a competing ASC platform pursuing similar physician-partnership models and case mix expansion.

Broad incumbents

• HCA Healthcare: Largest U.S. for-profit hospital operator with a growing ambulatory surgery and outpatient orthopedic footprint. Comparable as a major system competing for outpatient joint replacement volume in Western NC and broader Southeast markets.
• Novant Health: Regional health system with growing outpatient surgical capacity across the Carolinas. Comparable as a competing integrated delivery network that operates ASCs and competes for joint replacement case volume in adjacent geographies.
• United Surgical Partners International (USPI): Parent organization and largest U.S. operator of ambulatory surgery centers, owning/affiliating with over 400 facilities across the country. Directly comparable as the network to which Western Carolina Surgery Center belongs and whose operating playbook and payer contracts it benefits from.
• Atrium Health Wake Forest Baptist: Major regional academic health system operating hospitals and outpatient surgical sites across the Carolinas. Comparable as a competing system with orthopedic surgery programs and outpatient capacity in the broader Western NC market.
• Tenet Healthcare: Ultimate parent of USPI and a major hospital operator. Comparable as the strategic owner governing Western Carolina Surgery Center's compliance, contracting, and capital allocation through the USPI affiliate network.
• Mission Health (HCA affiliate): Regional hospital system based in Asheville, NC, operating the dominant acute-care orthopedic surgery program in Western NC. Comparable as the primary local competitor for joint replacement referrals in the same geographic catchment.
• Optum Surgical Care Affiliates (SCA Health): National ASC operator affiliated with Optum/UnitedHealth Group, operating hundreds of surgical facilities including orthopedic-focused centers. Comparable as a large-scale ASC platform with similar physician-partnership economics and payer relationships.

Regional players

• OrthoCarolina: Large independent orthopedic specialty group serving the Charlotte/Western NC region with outpatient surgical capabilities. Comparable as a regional orthopedic provider that could either refer cases to or compete directly with Western Carolina Surgery Center.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/westerncarolinasurgery
• LinkedInlinkedin.com/company/western-carolina-surgery-center

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Western Carolina Surgery Center