What Firefly does

Firefly US Holdings, Inc., operating as Firefly, is a privately held IT training and professional services company headquartered in Chandler, Arizona. Founded in 2004 and operating with 51-100 employees, the company is an authorized Cisco Learning Partner that delivers expert-led instructor training for Cisco certification tracks (CCNA, CCNP Enterprise/Security/Data Center, DevNet, and CCIE preparation), alongside multi-vendor courses covering Microsoft, AWS, CompTIA, and Red Hat. Firefly operates a custom Learning Management System accessible via app.firefly.cloud, with an additional digital learning environment hosted on fireflyeducate.percipio.com, integrating course content, hands-on lab environments, and student progress tracking.

The company's product portfolio spans live instructor-led training (virtual and onsite), annual subscription products (Cisco U. All Access and the IT, Security, and Professional All Access Pass tiers), and adjacent services including project consulting, managed firewall services, and staff augmentation. Pricing is transparent and high-ticket: individual courses range from $3,995 to $6,000 per seat, while the Cisco U. All Access subscription is priced at $6,000 per year, with Cisco Learning Credits (CLCs) accepted as payment. A Guaranteed-to-Run (GTR) scheduling promise differentiates the offering from generic training resellers.

Firefly's go-to-market combines a self-service course registration portal, direct enterprise phone sales (US +1-877-797-2799, UK +44 1908-735779), and Cisco-driven demand via CLC redemption. Delivery occurs remotely across AMER and EMEA time zones and onsite at client locations. Customer evidence points to enterprise engagements across healthcare, manufacturing, government/military (including US Marine Corps personnel), and professional services, with documented outcomes such as a 35% reduction in network incident tickets and consistent security policy deployment across 30+ locations. No external funding rounds, acquisitions, or institutional investor involvement are disclosed in available materials.

Name

Firefly

Legal name

Firefly US Holdings, Inc.

Website

https://firefly.cloud

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

101–250 employees

Short description

Firefly is a privately held, Cisco-authorized IT training and services firm that delivers expert-led certification courses, annual subscription learning passes, and managed services to enterprise customers across healthcare, manufacturing, government, and telecommunications sectors.

Ownership category

akta.pro rank

Product category

IT Training & Certification Services

NAICS

Business Schools and Computer and Management Training (6114), Computer Training (61142), Professional and Management Development Training (61143)

SIC

Services-Educational Services (8200)

akta.pro primary industry

Vendor/Authorized Certification Training (Microsoft/AWS/Cisco, etc.) (BPAEANAA)

Keywords

• Cisco certification training
• IT training services
• Network engineering courses
• Managed firewall services
• Enterprise networking training

Headquarters

HQ city

Chandler

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Instructor-Led Training (ILT) Courses: Traditional 5-day intensive courses delivered virtually or onsite with expert instructors. Courses like ENARSI ($4,295), SFWIPA ($3,995), and others are priced per seat. CLCs (Cisco Learning Credits) accepted as payment. Individual courses provide targeted certification preparation.
2. Annual Subscriptions (All Access Pass): 12-month subscription model providing unlimited access to live classes across multiple categories (IT All Access, Security All Access, Professional All Access). Cisco U. All Access subscription priced at $6,000/year for on-demand access to all product, solution, and certification training content plus labs.
3. Project Consulting Services: Expert guidance and strategic insights for project planning and execution, helping customers accelerate technology adoption and reduce time to value from Cisco investments.
4. Managed Services: Comprehensive and proactive support to optimize and maintain IT infrastructure, including managed firewall services, freeing client teams to focus on core business activities.
5. Staff Augmentation: Enhancing client team capabilities with skilled professionals on a temporary or long-term basis to supplement workforce needs.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

Firefly is an authorized Cisco Learning Partner that sells instructor-led Cisco certification training courses (CCNA, CCNP, CCIE preparation, plus enterprise/security/data center/DevNet tracks) delivered virtually or onsite, alongside on-demand digital learning subscriptions (Cisco U. All Access, Cisco U. Essentials) and annual All Access Passes (IT, Security, Professional). The company also offers IT professional services including project consulting, managed firewall services, and staff augmentation to help organizations deploy and optimize Cisco technology investments.

Product overview

Firefly is an IT training and services company offering a comprehensive portfolio of technology education and professional services. The core offering consists of live, expert-led Cisco certification training including CCNA, CCNP, and CCIE preparation courses covering enterprise networking, security, data center, collaboration, and DevNet technologies. Training is delivered through multiple formats: instructor-led courses (both virtual and onsite), on-demand subscriptions, and annual All Access passes (IT All Access, Security All Access, and Professional All Access) providing unlimited live class access. The company also provides digital learning platforms including Cisco U. All Access and Cisco U. Essentials for self-paced certification preparation. On the services side, Firefly offers Project Consulting, Managed Firewall Services, and Staff Augmentation to help organizations deploy and optimize technology investments. The company leverages Cisco Learning Credits as a payment option and provides Guaranteed-to-Run (GTR) courses that are never cancelled.

Differentiator

Problem solved

Functional benefit

Products and services

• Live Cisco Training (Instructor-Led Courses) Expert-led, instructor-led Cisco technology training courses delivered virtually or onsite covering routing, switching, security, data center, collaboration, and DevNet technologies with Guaranteed-to-Run (GTR) guarantees. Targeted at IT professionals preparing for Cisco certifications and enterprise IT teams needing workforce upskilling on Cisco platforms.
• 12 Month Subscription (On-Demand Digital Learning) Annual subscription providing on-demand access to Firefly digital learning content and courseware for continuous professional development. Targets individual IT professionals and enterprise teams needing continuous, self-paced Cisco certification learning and Continuing Education credits.
• IT All Access Pass Annual subscription pass providing unlimited access to live infrastructure training courses (IT category) for a full year. Designed for IT professionals and enterprise teams needing unrestricted access to a broad schedule of infrastructure-focused live classes.
• Security All Access Pass Annual subscription pass providing unlimited access to security-focused training courses covering the latest security trends and defensive technologies. Aimed at security professionals and enterprise security teams needing year-long access to security training.
• Professional All Access Pass Annual subscription pass providing unlimited access to professional development courses focused on soft skills and leadership abilities. Targeted at IT professionals and managers seeking leadership and professional development alongside technical training.
• Cisco U. All Access Digital learning platform providing one-year access to all Cisco product, solution, and certification training content and labs, plus Cisco-adjacent content supporting multi-vendor stacks. Includes personalized recommendations, community connections, and progress tracking. Priced at $6,000/year (60 CLCs).
• Cisco U. Essentials Entry-level digital learning subscription offering structured Cisco certification learning paths. Geared at individual learners seeking affordable Cisco certification preparation with curated learning paths.
• Project Consulting Expert guidance and strategic insights to ensure successful planning and execution of technology projects, helping customers accelerate technology adoption and reduce time-to-value from Cisco investments. Targeted at enterprise organizations undertaking Cisco deployments or network transformation initiatives.
• Managed Firewall Services Comprehensive and proactive managed services to optimize and maintain enterprise firewall infrastructure, freeing client teams to focus on core business activities. Targeted at enterprise organizations needing outsourced firewall operations and management.
• Staff Augmentation Service enhancing client team capabilities with skilled network professionals on a temporary or long-term basis to supplement workforce needs. Aimed at enterprises needing qualified Cisco-certified engineers to augment internal IT teams for projects or skill coverage.
• ACI Elite Series Course Advanced 14-day intensive course for Cisco Networking Engineers deploying Cisco ACI, covering deployment options, external connectivity, fabric forwarding, logical constructs, and migration strategies. Priced at $6,000 USD per seat (60 CLCs). Targeted at senior network engineers specializing in Cisco data center fabric.
• CCNA Training Course Cisco Certified Network Associate certification training covering IP connectivity, network access, security fundamentals, automation, and programmability. Targets IT professionals pursuing CCNA certification and entry-level network engineers.
• ENCOR Training Course Implementing and Operating Cisco Enterprise Network Core Technologies training covering LANs, WLANs, security features, SD-WAN, SD-Access, automation using REST APIs, model-driven telemetry, DNA Center, virtualization, and infrastructure services. Targeted at CCNP Enterprise candidates and senior network engineers.
• ENARSI Training Course Implementing Cisco Enterprise Advanced Routing and Services training covering EIGRP, OSPF, BGP, route redistribution, Policy-Based Routing, IP SLA, and routing infrastructure security. Priced at $4,295 per seat (43 CLCs). Geared at senior network engineers pursuing CCNP Enterprise and advanced routing skills.
• ECMS Training Course Engineering Cisco Meraki Solutions training for deploying and managing Meraki cloud-managed networking solutions. Targeted at network engineers responsible for Meraki cloud-managed deployments.
• SISE Training Course Implementing and Configuring Cisco Identity Services Engine training covering AAA, 802.1X, network segmentation, and policy enforcement. Targeted at network security engineers deploying Cisco ISE for access control and segmentation.
• SFWIPF Training Course Fundamentals of Cisco Firewall Threat Defense and Intrusion Prevention training for implementing and configuring Cisco Secure Firewall. Targeted at security engineers and firewall administrators implementing Cisco's next-generation firewall platform.
• CCNA Modular Course Flexible 10-part series of 4-hour sessions for CCNA certification, allowing learners to progress at their own pace. Geared at working IT professionals who need to fit CCNA preparation around a job schedule.

Quantifiable outcome

• 35% reduction in network incident tickets within first three months
• +4 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• CiscocoreChannel Partner/ Reseller/ DistributorFirefly is an authorized Cisco training partner and Cisco Certified Partner offering instructor-led and on-demand Cisco certification courses. As a Cisco Learning Partner, Firefly accepts Cisco Learning Credits (CLCs) as payment for courses. Instructors hold Cisco Certified Systems Instructor (CCSI) credentials. The partnership provides access to Cisco's official curriculum, certification exam preparation, and Continuing Education (CE) credit programs.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• INE (Internetworking Experts): Specialized Cisco and networking training provider offering video-based and instructor-led courses across CCNA, CCNP, CCIE, and security tracks. Closely overlaps Firefly's curriculum and target audience of network engineers.
• Stormwind Studios: Authorized Cisco training partner offering live instructor-led courses and virtual labs across the full Cisco certification path. Comparable delivery model and target segment of IT professionals seeking certifications.
• ITProTV (ACI Learning): IT certification training provider offering video-based courses across Cisco, CompTIA, Microsoft, AWS, and cybersecurity. Competes with Firefly's on-demand subscription products for the same IT professional audience.
• Fast Lane: Global authorized Cisco training partner delivering official Cisco certification courses across enterprise, security, data center, and collaboration tracks. Directly comparable ILT-and-CLC-accepting model to Firefly.
• Global Knowledge: One of the largest authorized Cisco Learning Partners globally, offering instructor-led and on-demand Cisco certification training (CCNA, CCNP, CCIE) plus multi-vendor IT courses. Directly comparable business model and customer base to Firefly.
• Sunset Learning Institute: Cisco-focused authorized learning partner offering CCNA/CCNP/CCIE bootcamps, custom corporate training, and managed services. Closely aligned niche specialization and customer profile to Firefly.

Broad incumbents

• Skillsoft / CBT Nuggets: Major IT training provider combining on-demand video courses (CBT Nuggets) with enterprise Skillsoft platform. Competes with Firefly on Cisco content delivery but with much larger scale and broader catalog.
• Pluralsight: Large-scale technology skills platform offering thousands of on-demand courses including Cisco, cloud, security, and software development. Competes with Firefly's subscription products but serves a much broader IT audience.
• Learning Tree International: Established IT and management training provider offering instructor-led courses across Cisco, Microsoft, cybersecurity, and project management. Direct overlap on multi-vendor enterprise ILT training model.
• Cisco (Cisco Networking Academy / Cisco U.): Cisco's own first-party training programs (NetAcad, Cisco U.) and certification exams. Represents both a critical partner and the largest competitive threat to Firefly's instructor-led Cisco training business.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/fireflyeducate
• YouTubeyoutube.com/@fireflyeducate3152
• Facebookfacebook.com/Firefly.IT.Education
• LinkedInlinkedin.com/company/firefly-communications-2

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Firefly