Bank of Palestine

What Bank of Palestine does

Bank of Palestine P.L.C., founded in 1960 and headquartered in Ramallah, is the largest bank in the Palestinian territories (West Bank and Gaza), operating as a publicly listed universal bank on the Palestine Exchange (PEX:BOP). The bank serves retail consumers, SMEs, large corporates, government entities, and the global Palestinian diaspora through a network of 47+ branches across Palestine, complemented by a multi-channel digital platform including online banking, the Banki mobile application, WhatsApp banking, USSD services for non-smartphones, and phone banking (IVR). The bank holds $6.5 billion+ in assets and operates wholly-owned subsidiaries including Arab Islamic Bank (the largest Islamic lender in West Bank/Gaza), PalPay (digital wallet), Al Wasata Securities (brokerage), and the Intersect startup incubator.

The bank's product portfolio spans personal and business accounts, a tiered credit and debit card suite (Visa Infinite, Visa Signature, Visa Platinum, MasterCard Titanium, Easy Life installment card, Cash Card), and specialized lending programs including mortgages, personal loans, SME financing, microenterprise loans for women and people with disabilities (interest-free up to $10,000), Green Loans (with SUNREF grants), Fishermen Loans, and the Israr student loan program. Digital payment infrastructure includes iBURAQ instant local transfers (free, $30,000 daily limit), Bank-e Pay contactless POS, Apple Pay, QR code payments, and SWIFT international transfers. The bank is pursuing geographic expansion through an in-principle ADGM full banking license in Abu Dhabi (full operations expected H2 2026) to serve the global Palestinian diaspora.

Revenue is generated primarily through interest income on lending, complemented by transaction and commission fees, foreign exchange services, and digital banking service fees. The bank's ownership structure features institutional stakes from EBRD (up to 3.92%), IFC (5%), and JICA ($60M Additional Tier 1 capital), with Proparco holding a $12M strategic equity position from 2021. The bank distributes dividends (USD 21.5M for 2025, 8% of paid-up capital) and has received the Best Bank in Palestine recognition from Euromoney, EMEA Finance, and Global Finance, plus nine consecutive J.P. Morgan Quality Recognition Awards for foreign bank payments.

Name

Bank of Palestine

Legal name

Bank of Palestine P.L.C.

Website

https://bankofpalestine.com

Company type

Public

Founded year

1960

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Bank of Palestine is the largest publicly listed bank in the Palestinian territories, serving retail consumers, SMEs, corporates, and the diaspora through 47+ branches and digital channels spanning mobile, online, USSD, and contactless payments.

Ownership category

akta.pro rank

Product category

Retail Banking

NAICS

Commercial Banking (52211), Depository Credit Intermediation (5221)

SIC

State Commercial Banks (6022)

akta.pro primary industry

SME Deposits & Business Accounts (Operating, Savings, CDs) (FSABABAC)

akta.pro secondary industries

Mass-Market Consumer Deposit Banking (Checking/Savings) (FSABAAAA), Islamic SME & Commercial Banking (FSABAGAB)

Keywords

• Retail banking services
• Commercial banking
• Islamic banking
• Digital banking
• Trade finance

Headquarters

HQ city

Ramallah

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others

Revenue model

1. Interest Income from Lending: Bank of Palestine generates primary revenue through interest income on various loan products including personal loans, housing loans, mortgage loans, commercial loans, SME financing, microenterprise loans, and specialized loans for sectors including agriculture, renewable energy, and fishermen.
2. Transaction and Commission Fees: Fees generated from account services, wire transfers (SWIFT), local transfers, card transactions, ATM withdrawals, and banking services including safe deposit boxes and check services.
3. Foreign Exchange Services: Revenue from currency exchange services including spot exchanges, forward contracts, and treasury services for personal and business customers.
4. Digital Banking Services: Income from electronic banking services including online banking, mobile banking app, POS transactions, and digital payment services.

Pricing tiers

Go-to-market motion2 records

Distribution channels7 records

Marketing channels4 records

Core offering

Bank of Palestine is a universal banking institution that provides retail and commercial banking products and services to individuals, SMEs, large corporates, government entities, and the Palestinian diaspora. Its offering includes deposit accounts, personal and commercial loans, credit and debit cards, Islamic banking through its Arab Islamic Bank subsidiary, trade finance, treasury and foreign exchange services, and a multi-channel digital banking suite (online, mobile, USSD, WhatsApp, IVR).

Product overview

Bank of Palestine operates as a universal banking group offering a unified retail and commercial banking platform with multiple product lines and digital channels. The core offering encompasses personal accounts, loans, cards, and electronic services for retail customers, alongside business banking solutions for commercial clients. The bank operates Arab Islamic Bank as its Islamic banking subsidiary. Key digital platforms include Online Banking, Mobile Banking (Banki App), USSD service, and Diaspora Banking for international customers. The product portfolio features branded cards including Visa Infinite, Visa Signature, Visa Platinum, MasterCard Titanium, Easy Life installment card, and Cash Card; instant transfer service iBURAQ; SWIFT international transfers; and specialized loan programs including Green Loans, Disability Financing, Women Rural Empowerment Loans, Fishermen Loans, and Israr Student Loans. The bank also offers treasury services, safe deposit boxes, and cheque services. Digital payment integrations include Apple Pay, Bank-e Pay, E-SADAD bill payment, and QR code payments through the mobile app.

Differentiator

Problem solved

Functional benefit

Brands

• Felestineya: Women entrepreneurship development program including the Felestineya Business Administration Program (Mini MBA), supporting women entrepreneurs and small business owners
• Arab Islamic Bank
• PalPay
• Banki
• iDplus
• iBURAQ
• Bank-e Pay
• Easy Life
• Cash Card
• Intersect

Products and services

• Personal Banking Services Comprehensive retail banking services including accounts, loans, cards, electronic banking, transfers, treasury services, and safe deposit boxes for individual customers in Palestine.
• Business Banking Services Commercial banking solutions including business accounts, commercial loans, corporate card services, trade finance, and SME financing for small, medium, and large enterprises.
• Arab Islamic Bank (Islamic Banking Subsidiary) Wholly-owned Islamic banking subsidiary offering Shariah-compliant banking products; largest Islamic lender in the West Bank and Gaza.
• Easy Life Card Installment card enabling commission-free and interest-free repayment of purchases from local commercial stores over 3 months to 3 years through POS terminals.
• Cash Card Prepaid debit card for secure shopping in stores locally and internationally without transaction fees, with instant issuance at branches.
• Visa Infinite Card Premium credit card offering luxury hotel discounts, international medical assistance, and multi-trip travel insurance for cardholder and family.
• Visa Signature Card Premium card with travel insurance, Jumeirah hotel discounts, and airport VIP reception services.
• Visa Platinum Card Credit card with exclusive discounts at Jumeirah and IHG hotels worldwide.
• MasterCard Titanium Credit card offering IHG hotel discounts, Avis car rental discounts, and Go Gamers Premium membership benefits.
• Online Banking Web-based platform enabling 24/7 account management, internal transfers, bill payments, currency exchange rates, cheque book ordering, and email services.
• Mobile Banking (Banki App) Smartphone banking application enabling account management, fund transfers, bill payments, mobile top-up, QR code payments, and contactless payments.
• iBURAQ Instant Transfer Instant local transfer service enabling real-time transfers to local banks and electronic wallets within seconds; free of charge.
• SWIFT International Transfers Global wire transfer service enabling secure international money transfers in all foreign currencies through the SWIFT network.
• iDplus Digital Financial Identity Digital financial identity service providing AI-powered fraud protection for digital transactions through one-time password authentication within the banking app.
• USSD Banking Service Non-internet mobile banking service for basic transactions including mobile top-up, bill payments, and fund transfers, accessible from any mobile phone.
• Bank-e Pay Contactless Payments Contactless mobile payment solution enabling POS payments without physical cards, available with or without internet connectivity.
• Diaspora Banking Digital banking platform for the global Palestinian diaspora enabling account management, transfers, and financial services from abroad.
• Selfit Branch (Self-Service Banking) Self-service banking service allowing customers to perform transactions independently within the branch.
• Green Loans Financing for renewable energy and environmentally friendly projects including solar installations, with up to 10-year repayment and SUNREF grants available.
• Disability Financing Program Micro-enterprise loans for people with disabilities aged 22-45, offered in partnership with Ministry of Labor and Palestinian Monetary Authority, up to $10,000 interest-free.
• Women Rural Empowerment Loans Microenterprise financing for women in rural areas covering up to 100% of project needs with $10,000 maximum, interest- and commission-free, and free consultancy services.
• Israr Student Loan Program Interest-free university student loans up to 25,000 ILS per academic year, transferred directly to university accounts.
• Fishermen Loans Specialized financing for Gaza fishermen to purchase and maintain boats and equipment, offered in cooperation with Al Tawfiq Fishermen's Cooperative Association.
• Felestineya Women Entrepreneurship Program Women entrepreneurship development program including the Felestineya Business Administration Program (Mini MBA), supporting women entrepreneurs and small business owners.
• Treasury and Foreign Exchange Services Treasury services including safe custody, foreign exchange spot and forward contracts, instant deposits, short-term deposits, and time deposits for personal and business customers.

Quantifiable outcome

• Assets exceeding $6.5 billion, making it the largest bank in West Bank and Gaza
• +4 more outcomes

Named customers1 record

Segments7 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability4 records

Feature6 records

Partnerships

13 partnerships are on record, tiered major, core and minor.

• Gaza TalentsmajorStrategic or Co-development Partner · 14 May 2026Gaza Talents partnered with Bank of Palestine and PalPay to facilitate payment processing for Gaza's digital freelancers. The partnership has facilitated over $600,000 in income for workers on platforms like Freelancer.com and Upwork amid inaccessible banking conditions.
• PalPay (Digital Wallet)majorTechnology or Integration · 14 May 2026PalPay partnered with Bank of Palestine to navigate payment challenges for Gaza digital workers, enabling them to receive payments despite banking restrictions in the region.
• BANK OF AFRICAmajorStrategic or Co-development Partner · 7 May 2026BANK OF AFRICA and Bank of Palestine sealed multidimensional strategic partnership driven by common values of sustainable development, financial inclusion, and entrepreneurship support. Aims to strengthen economic cooperation between Morocco and Palestine.
• Arab Islamic Bank (Subsidiary)coreStrategic or Co-development Partner · 15 April 2026Arab Islamic Bank, a subsidiary of Bank of Palestine and the largest Islamic lender in West Bank and Gaza, benefits from EBRD's doubled trade finance facility (US$10 million) to finance imports of essential goods including food and medical equipment amid constrained access to international banking services.
• TechnoParkminorStrategic or Co-development Partner · 15 April 2026Bank of Palestine and TechnoPark forged strategic partnership to boost innovation and entrepreneurship in Palestine.
• Palestine Economic Policy Research Institute (MAS)minorStrategic or Co-development Partner · 9 April 2026Bank of Palestine signed strategic partnership with MAS to support research projects and enhance the Institute's information and media platforms, contributing to economic knowledge production and sustainable development.
• Palestine Investment FundmajorStrategic or Co-development Partner · 8 April 2026Bank of Palestine and Palestine Investment Fund signed a strategic partnership to support 'RISE Palestine' initiative targeting innovation ecosystem and technology companies in Palestine, implemented through Intersect incubator within Bank of Palestine Group.
• Taawon FoundationmajorStrategic or Co-development Partner · 8 April 2026Bank of Palestine Group and Taawon Foundation launched strategic partnership with annual contribution of $2 million to support 20,000 orphans in Gaza through humanitarian, educational, and health services program.
• Al-Makassed Hospital (Jerusalem)minorStrategic or Co-development Partner · 27 March 2026Bank of Palestine signed partnership with Al-Makassed Hospital in Jerusalem to provide mobile housing units for patients' companions, ensuring safe and dignified accommodation during treatment.
• Augusta Victoria HospitalminorStrategic or Co-development Partner · 27 February 2026Bank of Palestine signed MOU with Augusta Victoria Hospital to support Mobile Clinic Program providing free medical examinations and diabetes awareness, in partnership with Juzoor for Health & Social Development and Palestinian Ministry of Health.
• TAQA (TAQA for Sustainable Projects Development Company)majorStrategic or Co-development Partner · 15 February 2026Bank of Palestine, APIC, and Massader Natural Resources & Infrastructure Development Company established TAQA for Sustainable Projects Development Company to drive renewable energy investments in Palestine.
• UN Principles for Responsible BankingcoreStrategic or Co-development Partner · 1 January 2026Bank of Palestine Group became official Signatory of UN Principles for Responsible Banking - a single framework for sustainable banking developed through partnership between banks worldwide and UN Environment Programme Finance Initiative (UNEP FI).
• Citi (Sustainable Deposit Solution)majorStrategic or Co-development Partner · 1 June 2023Bank of Palestine became the first bank in Palestine and Middle East to deposit funds in Citi's Sustainable Deposit Solution, supporting clients in investing excess cash while meeting sustainability goals.

Scale indicators14 records

Recent moves7 records

Expansion highlights7 records

Broad incumbents

• Jordan Kuwait Bank: Regional commercial bank serving Jordan and the broader Levant with a comparable mix of retail, SME, and corporate products. Similar digital and Islamic banking development trajectory.
• Cairo Amman Bank: Regional commercial bank with significant Jordanian and Palestinian exposure via branches and cross-border flows. Comparable in retail/SME focus and digital banking investments.
• Arab Bank: One of the largest Middle Eastern banks with deep historical presence in Palestine. Competes with Bank of Palestine on corporate banking, trade finance, and remittances, but operates as a broader regional incumbent.
• Housing Bank for Trade and Finance: Large Jordanian bank with a meaningful Palestinian subsidiary. Competes on retail deposits, mortgage lending, and corporate banking across the same regional corridors.
• Bank of Jordan: Major Jordanian commercial bank with regional retail and corporate operations. Comparable in scale and product mix; cross-border Jordan-Palestine remittance and trade flows create direct customer overlap.

Regional players

• Bank al Etihad: Jordanian commercial bank focused on retail, SME, and digital banking. Comparable in scale and product mix, with regional rather than domestic overlap with Bank of Palestine.

Direct peers

• Jordan Islamic Bank: Leading Jordanian Islamic bank with retail and corporate Shariah-compliant products. Direct competitor to Bank of Palestine's Arab Islamic Bank subsidiary on Islamic finance across the Jordan-Palestine corridor.
• Quds Bank: Palestinian commercial bank operating in the West Bank and Gaza with similar retail and SME banking focus. Most direct domestic competitor to Bank of Palestine by customer segments, products, and regulatory environment.
• Palestine Islamic Bank: Palestinian Islamic bank offering Shariah-compliant retail and commercial banking in the same West Bank/Gaza market. Competes directly with Bank of Palestine's Arab Islamic Bank subsidiary on Islamic finance products and customer segments.
• National Bank of Palestine (Nablus): Smaller Palestinian commercial bank providing retail and SME services in the West Bank. Competes with Bank of Palestine for the same small-business and consumer customer base within Palestine.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/BankofPalestine
• Facebookfacebook.com/BankofPalestine

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries4 records

Funding overview

Funding rounds1 record

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments4 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bank of Palestine