What Isoft does

Isoft (株式会社ｉソフト) is a privately-held Japanese IT services company founded in December 2012 and headquartered in Toyama City, Toyama Prefecture, with a regional branch office in Kanazawa, Ishikawa Prefecture. The firm employs 29 people (as of April 2024) and operates with a registered capital of 10 million yen, serving enterprise customers primarily in the Hokuriku region of Japan across industries including manufacturing, real estate, financial services, retail, accommodation, IT/communications, and healthcare.

The company's offerings are organized around three service pillars: System Solutions (Oracle CX Cloud implementation as an Oracle Gold Partner, Cloudflare-based information security as a Cloudflare Certified Partner, and SPIRAL platform development), Software Development (custom web, business, and embedded systems using Java, C#, .NET, PHP, COBOL, Python, and C/C++ under nearshore and dispatch models), and dedicated IT consulting delivered by in-house consultants and IT coordinators. Two patents in caller-search and call-system technology have been registered under inventor and CEO Matsuura Yoichi.

Isoft generates revenue through professional services engagements: bespoke consulting and integration projects (quote-based pricing, not publicly disclosed), custom software development under outsourcing or dispatch contracts, and IT personnel dispatch. The labor-dispatch segment disclosed 12 dispatched workers serving 11 client companies in the November 2023 to October 2024 period, with an average daily dispatch fee of 28,934 yen, average worker wage of 18,249 yen, and a 36.9% margin rate. Distribution occurs primarily through direct enterprise field sales in Toyama and Ishikawa, supplemented by a business matching partnership with Hokuriku Bank and Oracle/Cloudflare partner channels.

Name

Isoft

Legal name

株式会社 i ソフト

Website

https://isoftware.co.jp

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

11–50 employees

Short description

Isoft is a Toyama-based Japanese IT services firm (29 employees) that provides Oracle CX Cloud implementation, Cloudflare security, and custom software development to enterprise customers in the Hokuriku region, complemented by IT personnel dispatch services.

Ownership category

akta.pro rank

Product category

IT Services and Consulting

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (5415), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Cloud & Infrastructure Support (Servers, Storage, Virtualization) (BPAAACAE)

akta.pro secondary industry

Data Security & Privacy for Cloud (DLP, DSPM, Tokenization) (HDABAHAK)

Keywords

• Custom software development
• Oracle CX Cloud implementation
• Cloudflare security solutions
• IT personnel dispatch
• Hokuriku IT consulting

Headquarters

HQ city

Toyama

HQ country

Japan

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. System Solutions: Consulting and IT coordinator services providing comprehensive solutions including Oracle CX Cloud implementation, Cloudflare security solutions, and SPIRAL platform development. Offers business-value-providing products and services to Hokuriku region customers.
2. Software Development: Custom software development services including web systems, business systems, and embedded systems. Services provided through contract work or dispatch arrangements. Nearshore development and maintenance services also offered. Agile development methodology employed.
3. Worker Dispatch Services: Dispatch of IT personnel (programmers, IT system design engineers, IT system operation managers) to client companies. Average dispatch fee: 28,934 yen per day (8 hours). Margin rate: 36.9%.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels5 records

Core offering

Isoft provides B2B IT services organized into three pillars: (1) System Solutions — consulting and implementation of Oracle CX Cloud, Cloudflare security, and SPIRAL web platform products by Oracle Gold Partner- and Cloudflare-certified consultants; (2) Software Development — custom development of web, business, and embedded systems in Java, C#, .NET, PHP, COBOL, Python, and C/C++ delivered via outsourcing or worker dispatch; and (3) Information Security — Cloudflare-based Zero Trust, WAF, and DDoS protection deployments for enterprise clients in the Hokuriku region (Toyama and Ishikawa prefectures).

Product overview

Isoft operates as a software development company headquartered in Toyama, Japan, offering three core service pillars: System Solutions (consulting and cloud platform implementation), Software Development (custom development across web, embedded, and enterprise systems), and Information Security (Cloudflare-based security solutions). The product portfolio centers on Oracle CX Cloud for customer experience management, Cloudflare for security/network access, and SPIRAL for web-based member and event management, all delivered through professional services with implementation, integration, and ongoing support. The company holds Oracle Gold partner and Cloudflare certified partner status.

Differentiator

Problem solved

Functional benefit

Products and services

• Oracle CX Cloud Implementation Services (Oracle Service Cloud / Oracle Sales Cloud) Consulting and implementation of Oracle Sales Cloud (sales automation) and Oracle Service Cloud (call center systems, FAQ sites, customer management, BI reporting, marketing automation integration, CTI/Twilio integration, OCR, MyPage), delivered by an Oracle Gold Partner for enterprise customers.
• Cloudflare Security Solutions (ZTNA / WAF / DDoS Protection) Implementation and support for Cloudflare-based security services, including website/server protection, DDoS countermeasures, Web Application Firewall (WAF), Zero Trust Network Access (ZTNA) with integrations to Azure AD, Okta, and Google Workspace, and cloud environment security optimization. Delivered as a Cloudflare certified partner.
• SPIRAL Platform Development Services Development on the SPIRAL web platform: member management sites, seminar/event management, MyPage construction, LINE integration, and electronic salary statement systems, delivered as a registered SPIRAL development partner of PipeDot Bitts.
• System Solution Consulting IT consulting and coordination services in which dedicated consultants or IT coordinators diagnose client business problems and propose comprehensive solutions combining Oracle CX Cloud, Cloudflare, SPIRAL, and custom development capabilities.
• Software Development Services Custom software development for web systems, sales management, production management, embedded systems, and middleware using Java, C#, .NET, VB.NET, PHP, COBOL, Python, and C/C++, delivered via outsourcing or dispatch models with nearshore development and Agile methodology.
• Information Security Services Security consulting and deployment services leveraging Cloudflare solutions to build optimal defense environments per enterprise scale and industry: website/server hardening, DDoS countermeasures, WAF implementation, and zero-trust security architecture construction.
• IT Worker Dispatch Services Dispatch of IT personnel — programmers, IT system design engineers, and IT system operation managers — to client companies under Japan's worker dispatch framework. For the period November 1, 2023 to October 31, 2024: 12 dispatched workers across 11 client companies, average dispatch fee 28,934 yen/8-hour day, average worker wage 18,249 yen/8-hour day, margin rate 36.9%.

Quantifiable outcome

• 36.9% margin rate in dispatch operations with 12 dispatched workers serving 11 client companies

Named customers7 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature3 records

Partnerships

Six partnerships are on record, tiered core and standard.

• 北陸銀行 (Hokuriku Bank)coreGTM or Marketing Partner · 11 March 2026Business matching contract for digitalization support and cybersecurity enhancement for companies in the Hokuriku region. This partnership enables iSoft to reach regional enterprises through the bank's customer network.
• OraclecoreTechnology or IntegrationOracle Gold Partner providing CX Cloud solutions (Sales Cloud, Service Cloud) implementation and support. iSoft offers sales support, call center systems, FAQ sites, and customer management implementations.
• CloudflarecoreTechnology or IntegrationCertified Cloudflare partner providing Zero Trust Network Access (ZTNA), web protection, DDoS protection, and WAF implementation services.
• スパイラル (SPIRAL/PipeDot Bitts)standardTechnology or IntegrationSPIRAL development partner registered with PipeDot Bitts, providing member management sites, seminar/event management, MyPage construction, and LINE integration.
• 富山大学 (Toyama University)coreStrategic or Co-development PartnerNaming rights partner since March 13, 2024, for the 'i soft #NO LIMITS zone' at Toyama University's Central Library 2nd floor active learning zone. Five-year partnership ending March 31, 2029. Company also participates in Engine entrepreneurship program lectures.
• カターレ富山 (Kataller Toyama)standardGTM or Marketing PartnerUniform sponsor for Kataller Toyama's 15th anniversary, with company logo on player uniforms during home games. Also conducts human resources training seminars for Kataller staff.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Otsuka Corporation: Diversified Japanese IT services and solution provider with cloud, security, and software development lines; a broader incumbent reference point for Isoft's combined solutions + development + security portfolio.
• Biprogy (formerly Nihon Unisys): Major Japanese systems integrator with broad Oracle, cloud, and security practices; a scaled incumbent competing for the same Oracle CX Cloud and enterprise integration RFPs that Isoft targets regionally.
• Internet Initiative Japan (IIJ): Leading Japanese cloud, network, and security services provider with Zero Trust and managed security offerings that overlap with Isoft's Cloudflare ZTNA/WAF practice.
• TIS Inc. Large Japanese IT services group with Oracle partnerships and CX/digital transformation offerings; represents the larger national competitor set against which Isoft's regional positioning is benchmarked.

Direct peers

• Future Corporation: Tokyo-listed Japanese IT consulting and systems integrator with Oracle and cloud implementation practices serving enterprise customers; comparable to Isoft in being a multi-pillar IT services firm, though much larger in scale.
• JBCC Holdings: Japanese IT services company with a strong Oracle partnership and enterprise systems integration focus; directly comparable to Isoft's Oracle Gold Partner-led CX Cloud implementation business.
• ITFOR: Japanese mid-cap IT services firm focused on Oracle EPM/HCM and enterprise systems integration; comparable in scale and Oracle-centric go-to-market versus Isoft's Oracle Gold Partner position.

Regional players

• BELLSYSTEM24: Japanese contact center and BPO operator using Oracle Service Cloud and related CTI tooling; a relevant peer given Isoft's call center / FAQ system implementations and patent portfolio around caller search and call systems.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/isoftware_info

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Isoft