247 Accessible Documents

What 247 Accessible Documents does

247 Accessible Documents Pte. Ltd., headquartered in Singapore with delivery operations in Mumbai, India, provides cloud-based accessibility remediation for digital documents including PDFs, PDF forms, Word, Excel, PowerPoint, and InDesign files. Customers upload documents via the self-service 247 Portal (built on AWS infrastructure) and receive remediated outputs conforming to WCAG 2.0, 2.1, and 2.2, PDF/UA, Section 508, Section 504, ADA Title II, HIPAA/HITECH, AODA, and GDPR accessibility requirements. Every remediated document is tested by native screen reader users (NVDA, JAWS, VoiceOver), augmented by AI-powered remediation tooling.

Revenue mechanics are built around per-page pricing with three subscription tiers: a free Pay As You Go tier ($0 subscription, per-page pricing, single user, 200MB storage), a Premium tier at $299/year per page with up to 50 users and 500MB storage, and a custom Enterprise tier offering unlimited users, PostPaid invoicing, multi-year contracts, and the 247 Connect intranet integration. Add-on services (extended alt-text beyond 300 characters, table summaries, and rush delivery) and volume discounts on 501+ page orders provide secondary revenue. The go-to-market combines product-led self-service, enterprise direct sales (demo scheduling via Outlook calendar integration), and channel partners (referral and reseller) across accessibility consultants and creative/design agencies.

The company serves six primary verticals: Healthcare and Insurance (Explanation of Benefits, billing statements, forms), Educational Institutions (textbooks, learning materials, STEM content), Creative Agencies (annual reports, ESG/proxy statements, marketing collateral), Governments (publications, applications, finance documents), Publishers (books, assessments, EPUB3), and Technology Companies (product documentation, VPATs). Named customers include Fordham University, Lehigh University, University of San Francisco, Essentia Health, Mariwala Health Initiative, Savvas, G3ict, Kepner-Tregoe, Ilumino, KIMCO, and the Center for Inclusive Design and Innovation, alongside claims of 300+ customers supported and 4 million+ documents remediated via the partner network. Founded in 2015 as a spin-off from parent company BarrierBreak, 247 Accessible Documents maintains a small team (1-10 employees, two-thirds of whom are persons with disabilities) led by CEO Shilpi Kapoor, with membership in the PDF Association and The Valuable 500 signaling credibility in accessibility standards and disability inclusion.

Name

247 Accessible Documents

Legal name

247 Accessible Documents Pte. Ltd.

Website

https://247accessibledocuments.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

1–10 employees

Short description

247 Accessible Documents is a Singapore-based cloud services company that remediates PDFs, Office, and InDesign documents to WCAG, Section 508, ADA, and PDF/UA compliance standards for healthcare, education, government, publishing, and technology customers via its self-service 247 Portal and enterprise integrations.

Ownership category

akta.pro rank

Product category

Document Accessibility Remediation Services

NAICS

Document Preparation Services (561410), Software Publishers (5132)

SIC

Services-Computer Processing & Data Preparation (7374), Services-Prepackaged Software (7372)

akta.pro primary industry

Accessible Content & Document Remediation Tools (EPUB/PDF/Video Accessibility, Alt-Text, WCAG Workflows) (EDAFAKAE)

akta.pro secondary industries

Accessible Instructional Materials (AIM) & Format Conversion (Braille, Large Print, DAISY) (EDAKAIAH), Image/Document Quality Assurance (QC), Redaction & Compliance Prep (BPAAAKAK), Digital Library & Electronic Resources Operations (e-Resources, Repositories, Licensing) (EDAEAGAF)

Keywords

• Document accessibility remediation
• PDF remediation services
• WCAG compliance solutions
• Accessible document conversion
• Section 508 compliance

Headquarters

HQ city

Singapore

HQ country

Singapore

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Document Remediation Services: Per-page pricing for PDF, PDF forms, Word, PowerPoint, and InDesign document remediation. Prices vary by file type, delivery option, and subscription tier. Standard pricing for Pay As You Go users, premium pricing for Premium subscribers.
2. Subscription Plans: Three tiers: Pay As You Go (free registration, per-page pricing), Premium ($299/year with reduced per-page rates, up to 50 users, 500MB storage), Enterprise (custom pricing, unlimited users, multiple payment methods).
3. Add-on Services: Extended alt-text (over 300 characters) and table summary services are chargeable upon completion of orders. Rush and expedited delivery options available for additional fees.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

247 Accessible Documents provides cloud-based PDF and document accessibility remediation services via its 247 Portal self-service platform, converting PDFs, PDF forms, Word, Excel, PowerPoint, and InDesign files into WCAG 2.0/2.1/2.2, PDF/UA, Section 508, and ADA Title II compliant documents tested by native screen reader users. The company offers tiered subscription plans (Pay As You Go, Premium at $299/year, and Enterprise) and serves organizations across healthcare, education, government, publishing, creative, and technology sectors.

Product overview

247 Accessible Documents operates the 247 Portal as its unified self-service platform for document accessibility remediation. The core service portfolio includes Accessible PDF Remediation (including scanned, image, untagged, and tagged PDFs), Accessible PDF Forms, Accessible Office Documents (Word/Excel), Accessible InDesign, and Accessible PowerPoint. For enterprise customers, 247 Connect enables direct document upload from intranets. The platform offers subscription tiers (Pay As You Go, Premium at $299/year, and Enterprise) and supports compliance with WCAG 2.0, WCAG 2.2, PDF/UA 1.0, HHS, Section 508, and ADA standards. All documents are tested by native screen reader users to ensure real-world usability.

Differentiator

Problem solved

Functional benefit

Brands

• 247 Portal: Self-service platform for document accessibility remediation, WCAG 2.1 AA compliant, supporting PDF, Office documents, and InDesign file formats
• 247 Connect

Products and services

• 247 Portal A versatile self-service cloud platform that is WCAG 2.1 AA compliant and offers cost-effective solutions for accessible PDF remediation and document remediation. Users can upload documents, receive instant quotes, manage orders through a personalized dashboard, and download accessible files with no minimum fee.
• Accessible PDF Remediation Converts existing PDFs (including scanned, image, untagged, and tagged PDFs) into accessible documents that conform to WCAG 2.0 and 2.2, PDF/UA 1.0, HHS, Section 508 and ADA (Title II) compliance standards, tested by native screen reader users.
• Accessible PDF Forms Ensures PDF forms meet accessibility guidelines for seamless user experience, with proper form controls, labels, and logical tabbing order for screen reader users. Section 508 PDF conversion service.
• Accessible Office Documents Remediation of Word and Excel documents to meet accessibility guidelines, ensuring proper heading structure, language marking, table headers, and image descriptions for screen reader compatibility.
• Accessible PowerPoint Optimizes PowerPoint slides for screen readers with alt text for images, slide titles, language marking, and other accessibility measures to ensure presentations are accessible to all users.
• Accessible InDesign Ensures InDesign documents are accessible with proper structure and navigation, including heading levels, language marking, and table headers, enabling equal access to information.
• 247 Connect Enterprise solution enabling teams to transfer documents directly from their intranet to 247 Portal for accessibility remediation. Creates a Document Remediation shared service page on company intranet, conforming to WCAG 2.0, WCAG 2.2, PDF/UA and HHS guidelines.

Quantifiable outcome

• 99% accuracy in document remediation
• +2 more outcomes

Named customers13 records

Segments6 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Four partnerships are on record, tiered core and minor.

• BarrierBreakcoreStrategic or Co-development PartnerParent company of 247 Accessible Documents. BarrierBreak's mission was to make the web an inclusive and accessible place, leading to the creation of 247 Accessible Documents in 2015 to focus specifically on document accessibility remediation.
• Referral PartnersminorChannel Partner/ Reseller/ DistributorAccessibility consultants, D&I consultants, and marketing consultants who recommend 247 Accessible Documents to their customers in the global marketplace. Earn referral fees for each successful referral.
• Reseller PartnersminorChannel Partner/ Reseller/ DistributorCreative agencies, design agencies, and publishing solution providers who resell document accessibility services. Seamlessly integrate accessibility into marketing collateral and reports for their customers.
• The Valuable 500minorStrategic or Co-development PartnerGlobal business movement putting disability inclusion on the boardroom agenda. 247 Accessible Documents is a member, demonstrating commitment to disability inclusion in the workplace.

Scale indicators3 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Allyant (formerly SSB Bart Group): Allyant provides accessibility solutions for documents, digital content, and software, with a strong focus on PDF remediation and WCAG conformance for enterprise and government clients — a direct competitive overlap.
• CommonLook: CommonLook specializes in PDF/UA accessibility remediation, providing tools and services to make PDFs, forms, and Office documents accessible. It is the most direct competitor to 247 Accessible Documents in PDF accessibility remediation for regulated industries.
• Equidox by NetCentric: Equidox is a PDF remediation software and service focused on making tagged and untagged PDFs accessible under Section 508, WCAG, and PDF/UA. Direct overlap with 247's PDF/UA, WCAG 2.0/2.2 remediation offering.

Broad incumbents

• AccessiBe: AccessiBe provides AI-powered automated web accessibility overlays and services. It represents the automated-accessibility approach that contrasts with 247's hybrid human + AI remediation model.
• AudioEye: AudioEye provides automated and audited digital accessibility solutions, primarily focused on web content but expanding into broader digital accessibility. It competes for the same enterprise accessibility budgets as 247.
• Deque Systems: Deque is a leading digital accessibility company offering software (axe), services, and training across web, mobile, and document accessibility. It serves enterprise and government customers with a much broader portfolio than 247's document-only focus.
• TPGi (The Paciello Group): TPGi provides accessibility consulting, auditing, and remediation services across digital channels including documents, with deep expertise in WCAG and Section 508 — comparable to 247's compliance-driven service model.
• Siteimprove: Siteimprove provides a digital presence platform including content accessibility, SEO, and quality assurance, with WCAG monitoring that overlaps with 247's accessibility compliance offering for enterprise and education customers.
• Level Access: Level Access is an established enterprise accessibility platform combining managed services, software, and compliance tooling across web, mobile, and documents. It competes for the same enterprise and government budgets as 247 Accessible Documents.
• UserWay: UserWay offers AI-driven web accessibility widgets and related compliance services, with a comparable focus on small and mid-sized organizations seeking accessibility compliance.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/247accessible

Compliance11 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about 247 Accessible Documents