Community Memorial Hospital

What Community Memorial Hospital does

Community Memorial Hospital (legal name: Redfield Community Memorial Hospital) is a private nonprofit Critical Access Hospital located in Redfield, South Dakota, founded circa 1951 and serving Spink County and portions of Faulk and Hand Counties. It operates a 24/7 emergency department, an inpatient unit capped at 25 beds under CAH rules, the Redfield Clinic (primary care with Saturday urgent care), a Spink County Ambulance service providing 911 Advanced Life Support across approximately 1,800 square miles, plus specialty departments including wound care, home health, sleep lab, endoscopy, radiology, laboratory, pharmacy, and PT/OT rehabilitation.

The hospital's technology stack is built on the Avera MyChart patient portal, powered by Epic EHR and shared across the Avera Health network, with telemedicine links to Avera McKennan's Comprehensive Stroke Center for specialty care coordination. The Wound Care Treatment Center is operated in partnership with RestorixHealth, which provides advanced wound care protocols and clinician training. A Price Transparency tool exposes service pricing publicly.

Revenue is generated almost entirely through fee-for-service patient care billed to Medicare, Medicaid, private insurers, and patients, with enhanced Medicare reimbursement flowing from the Critical Access Hospital designation. The hospital is affiliated with Avera Health for system-level coordination, governance, and EHR, while local operations are overseen by a community board, with supplemental funding from the CMH Auxiliary and the Community Memorial Hospital/Clinic Foundation. Marketing is local (Facebook, website, community events, health fairs) and the customer base is the general rural population of the catchment area served through direct emergency, inpatient, outpatient, and home-based channels.

Name

Community Memorial Hospital

Legal name

Redfield Community Memorial Hospital

Website

https://redfieldcmh.org

Company type

Private

Founded year

1951

Operating status

Operating

Headcount range

51–100 employees

Short description

Community Memorial Hospital is a nonprofit Critical Access Hospital in Redfield, South Dakota, providing emergency, inpatient, clinic, ambulance, wound care, home health, and rehabilitation services to rural residents of Spink, Faulk, and Hand Counties under the Avera Health system.

Ownership category

akta.pro rank

Product category

Rural Healthcare Services - Critical Access Hospital

NAICS

Ambulatory Health Care Services (621), Outpatient Care Centers (6214)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Home Health Care Services (8082), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Critical Access & Rural Hospitals (HLAFAAAG)

akta.pro secondary industry

Public/County Primary Care Clinics (HLAFAGAI)

Keywords

• Rural healthcare services
• Critical access hospital
• Emergency medical services
• Wound care treatment
• Home health services

Headquarters

HQ city

Redfield

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Patient Care Services: Hospital and clinic services billed to patients and insurance providers including Medicare, Medicaid, and private insurers. Services include emergency care, inpatient care, outpatient services, clinic visits, laboratory, radiology, pharmacy, rehabilitation therapy, home health, and durable medical equipment.
2. Ambulance Services: Emergency medical transportation services billed to patients or insurance, covering approximately 1,800 square miles of Spink, Faulk, and Hand Counties.
3. Home Health Services: Home-based healthcare services including nursing, home health aides, and therapies delivered in patients' homes.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

Community Memorial Hospital is a Critical Access Hospital and Redfield Clinic providing comprehensive healthcare services to rural communities in Spink, Faulk, and Hand Counties of South Dakota. Core offerings include 24/7 emergency and inpatient care, primary and specialty clinic visits, ambulance services, wound care, rehabilitation, home health, diagnostic imaging, laboratory, and pharmacy services, supported by telemedicine connections to specialty centers.

Product overview

Community Memorial Hospital & Redfield Clinic is a Critical Access Hospital system offering comprehensive healthcare services through an integrated network of 23 hospital departments, affiliated clinic services, and support organizations. Core services include emergency/ambulance care (Spink County Ambulance), inpatient/outpatient care, diagnostic imaging, laboratory, pharmacy, rehabilitation therapy (PT, OT, speech), wound care (partnered with RestorixHealth), telemedicine, and home health services. The hospital uses Avera MyChart (Epic-based EHR) as its patient portal, and provides price transparency tools for consumers. The organization is supported by the CMH Auxiliary (volunteer fundraising) and the Community Memorial Hospital/Clinic Foundation (equipment grants and donations).

Differentiator

Problem solved

Functional benefit

Brands

• MyChart: Patient portal for accessing electronic health records, scheduling appointments, viewing test results, and communicating with providers

Products and services

• Community Memorial Hospital & Redfield Clinic Critical Access Hospital and affiliated clinic providing comprehensive healthcare services including emergency care, inpatient and outpatient services, surgical services, diagnostic imaging, laboratory, pharmacy, rehabilitation therapy, wound care, and telemedicine to the Redfield, SD community and surrounding Spink County area.
• Spink County Ambulance Service Advanced Life Support (ALS) ambulance service providing 911 emergency response coverage across approximately 1,800 square miles including Spink County and portions of Faulk County and Hand County, operating three ambulances and responding to approximately 550 calls annually with EMTs, paramedics, and registered nurses.
• Wound Care Treatment Center
• Home Health Services
• Telemedicine Services
• Durable Medical Equipment (DME)

Quantifiable outcome

• Top 100 Critical Access Hospital recognition (two consecutive years)
• +3 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Four partnerships are on record, tiered core and minor.

• RestorixHealthcoreStrategic or Co-development PartnerRestorixHealth operates the Wound Care Treatment Center at Community Memorial Hospital. They provide programs, services, products and education across the wound care continuum. The partnership enables CMH to offer advanced wound care with clinicians having specialized training, coordinating traditional and advanced therapies to optimize outcomes and prevent lower limb loss.
• Avera HealthcoreStrategic or Co-development PartnerCMH is part of the Avera health system, using Avera MyChart (Epic) electronic health records. Avera McKennan Hospital & University Health Center in Sioux Falls serves as the Comprehensive Stroke Center for telemedicine consultations. The partnership provides access to specialty care, coordinated stroke care protocols, and shared health information across the Avera network.
• Sanford HealthminorChannel Partner/ Reseller/ DistributorSanford Health insurance is accepted at Community Memorial Hospital, allowing Sanford plan members to receive care at the facility.
• South Dakota Department of HealthcoreStrategic or Co-development PartnerThe South Dakota Department of Health announced Rural Strong grant awards as part of the Rural Health Transformation Project. CMH is part of the Avera system which received funding to strengthen rural healthcare access, quality, and long-term sustainability.

Scale indicators7 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Prairie Lakes Healthcare System: Watertown, SD-based regional hospital with a similar mid-size rural footprint, broad service mix (ED, inpatient, specialty clinics), and comparable payor mix. Closest analog for community-hospital economics in eastern SD.
• Platte Health Center Avera: Avera-affiliated Critical Access Hospital in Platte, SD operating under the same system affiliation and Epic-based EHR platform, making it a near-clone comparator for CAH economics within Avera.
• Mobridge Regional Hospital: Critical Access Hospital serving a rural South Dakota service area with comparable scale, ED/inpatient scope, and small-staff rural operating model.
• Brookings Health System: Brookings, SD-based community health system offering a comparable portfolio of ED, inpatient, clinic, and ancillary services to a similar demographic profile in eastern South Dakota.
• Huron Regional Medical Center: Huron, SD community hospital serving a comparable rural service area with inpatient, outpatient, ED, and specialty services. A directly comparable small-market SD acute-care peer.
• Winner Regional Healthcare Center: Rural SD community hospital/CAH with a similar service mix (ED, inpatient, clinic, ambulance) and comparable scale to CMH.

Broad incumbents

• Avera McKennan Hospital & University Health Center: CMH's sister facility within the Avera Health system and the Comprehensive Stroke Center that CMH connects to via telemedicine. Direct operational counterpart and the tertiary referral destination for CMH's complex cases.
• Avera Health: Parent/strategic system of CMH. Operates the broader Avera network of rural hospitals sharing the Epic/Avera MyChart platform, system-level grants, and specialty referral pathways that CMH depends on.
• Sanford Health: Dominant regional health system in the Dakotas. Competes for complex cases across eastern South Dakota; Sanford insurance is accepted at CMH, reflecting a payer-relationship overlap relevant to referral leakage.

Regional players

• Monument Health: Western South Dakota regional health system based in Rapid City. Competes for tertiary referrals and specialist labor across the region; broader scope than CMH but overlapping patient draw.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/CMHRedfield
• LinkedInlinkedin.com/company/redfield-community-memorial-hospital

Compliance10 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Community Memorial Hospital