Altia Business Park

What Altia Business Park does

Altia Business Park, operating legally as Altia Smart City, is a nearshore business park and managed-services platform headquartered in San Pedro Sula, Honduras, and wholly owned by the Honduran conglomerate GK Global. The company owns and operates four modern office towers at its primary campus plus Tower 1-TGU in a second Honduran city, and leases turnkey and built-to-suit space to global BPO, ITO, and corporate back-office operators inside a designated free zone. Beyond real estate, Altia bundles in-house recruitment (Altiajobs), legal incorporation and compliance support, and a 24/7 on-site customer experience team certified by CX University, with a stated 60–90 day go-live commitment. The campus is further differentiated by lifestyle and hospitality amenities including RecZen (community space), Altara (retail/wellness), an 8-floor 115-room Executive Hotel, and forthcoming Altia Residences apartments, all intended to support a workforce of 8,000+ on-site employees drawn from a regional pool of 14,000+ vetted bilingual professionals and an 83,000+ broader Honduras bilingual talent base, replenished via a strategic partnership with UNITEC. Altia serves enterprise clients (30+ disclosed, including Alorica and ITEL) on multi-year custom contracts, with go-to-market executed through direct enterprise field sales and content marketing across LinkedIn, X, Facebook, Instagram, TikTok, and email. No revenue is publicly disclosed; the monetization stack is a mix of managed services (infrastructure rental, operational support) and professional services (recruitment fees, legal/incorporation work), anchored by free-zone tax advantages (0% corporate tax, 0% sales tax/customs duty, 100% repatriation of profits) that materially shift the unit economics for tenants relative to non-free-zone Central American alternatives.

Name

Altia Business Park

Legal name

Altia Smart City

Website

https://altiabusinesspark.com

Company type

Private

Founded year

2009

Operating status

Operating

Short description

Altia Business Park (legal name Altia Smart City) operates a nearshore business park in San Pedro Sula, Honduras — leasing plug-and-play office space across four towers inside a tax-free zone and bundling recruitment (Altiajobs), legal, and 24/7 operational support for global BPO, ITO, and back-office clients.

Ownership category

akta.pro rank

Product category

Nearshore Outsourcing Services

NAICS

Facilities Support Services (561210), All Other Business Support Services (561499)

SIC

Services-Facilities Support Management Services (8744), Services-Management Services (8741)

akta.pro primary industry

Captive/Global In-House Center (GIC) Setup & Managed Services (BPAEAMAK)

akta.pro secondary industries

Industrial Park Owners Association Management (BPAJAHAH), Local Entity Setup & Expansion Advisory (Market Entry, Subsidiary Formation) (BPACAHAM)

Keywords

• Nearshore outsourcing services
• Business process outsourcing
• IT outsourcing infrastructure
• Back-office operations support
• Free zone facilities

Headquarters

HQ city

San Pedro Sula

HQ country

Honduras

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Marketing or Sales

Revenue model

1. Infrastructure & Office Space Rental: Providing plug-and-play office spaces within the smart city campus including four modern office towers (Tower 1, Tower 2, Tower 3, Tower 4). Revenue generated from leasing ready-to-go offices and custom-built facilities.
2. Talent & Recruitment Services: In-house recruitment agency (Altiajobs) sourcing top-tier bilingual talent for clients. Manages full recruitment lifecycle from job postings to screening and interview scheduling.
3. Legal & Compliance Services: Expert legal team providing incorporation, registration, and compliance support ensuring full adherence to local and international laws.
4. Operational Support Services: 24/7 customer experience team handling IT support, maintenance, import/export, and daily on-site needs. Covers free zone benefits, tax advantages, and duty exemptions.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels8 records

Core offering

Altia Business Park (Altia Smart City) is a Honduras-based nearshore outsourcing hub that provides turnkey office space, bilingual talent, legal/incorporation support, and 24/7 operational services to global BPO, ITO, and back-office operators. The campus spans four modern office towers in San Pedro Sula and operates under a free zone designation with 0% corporate tax, allowing clients to launch operations in 60–90 days. Revenue is generated from multi-year enterprise contracts covering office leasing, recruitment (via subsidiary Altiajobs), legal services, and ongoing IT/maintenance support.

Product overview

Altia Smart City is a nearshore outsourcing hub offering a platform of integrated business services including BPO (Business Process Outsourcing), ITO (IT Outsourcing), and Back-Office services. The platform is built around physical infrastructure (four modern office towers including Tower 1-TGU) with supporting services including Free Zone tax benefits, turnkey office solutions, legal assistance, recruitment via Altiajobs, and 24/7 customer experience support certified by CX University. The ecosystem also includes lifestyle amenities such as RecZen (community/retail space), Altara (retail and entertainment), an Executive Hotel (115 rooms), and Altia Residences (furnished apartments). The offering combines physical workspace infrastructure with talent access (14,000+ bilingual professionals, 8,000+ employees) to enable companies to launch operations in 60-90 days.

Differentiator

Problem solved

Functional benefit

Brands

• RecZen: Community space with restaurant, coffee shop, mini market, studio, training rooms, and terraces for events.
• Altara
• Altiajobs
• Altia Residences

Products and services

• BPO Services Business Process Outsourcing operations support for global BPO operators, providing ready-to-go offices, built-in hiring support, secure all-in-one workspaces, and access to top bilingual talent for call center and customer service delivery.
• ITO Services IT Outsourcing operations support for software development, IT support, digital transformation, and cloud-adjacent services, providing next-level infrastructure, built-in security, and access to top IT talent.
• Back-Office Services Secure, high-tech office spaces and operational support for HR, finance, data processing, and administrative back-office functions, with tools and talent to keep operations smooth and costs low.
• Office Tower Leasing (Business Park) Plug-and-play office tower leases inside the Altia Smart City campus in San Pedro Sula, Honduras, providing ready-to-occupy workspace for enterprise tenants.
• Turnkey & Built-to-Suit Solutions Move-in-ready office spaces for rapid setup and custom-built facilities tailored to specific operational needs, leveraging the campus's world-class infrastructure.
• Expert Legal Assistance Comprehensive legal support covering incorporation, registration, and ongoing compliance with Honduran and international laws for companies setting up at the park.
• Altiajobs Recruitment Agency Recruitment and staffing services managing the full hiring lifecycle from job postings to screening and interview scheduling, specializing in top-tier bilingual talent for BPO, ITO, and back-office roles.
• 24/7 Customer Experience Services On-site 24/7 customer experience team certified by CX University, providing IT support, maintenance, import/export handling, and daily on-site operational support for tenants.
• Executive Hotel 115-room on-site business hotel providing accommodations for business travelers and client personnel within the Altia Smart City campus.

Quantifiable outcome

• Go-live in 60-90 days
• +3 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core.

• UNITECcoreStrategic or Co-development PartnerHonduras' top university partnership ensuring a sustainable pipeline of highly skilled professionals prepared for the future of work. UNITEC helps provide ongoing talent supply for Altia Smart City operations.
• AltiajobscoreStrategic or Co-development PartnerIn-house recruitment agency specializing in sourcing top-tier talent from job postings to screening and interview scheduling. Critical component of the integrated ecosystem.
• GK GlobalcoreOthersParent company and mission driver. GK Global's mission is to drive economic growth and social progress by creating employment, reducing migration, and strengthening local communities through strategic investment, quality education, resilient infrastructure, and meaningful partnerships.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• IWG (Regus): Global managed-office and coworking operator providing enterprise workspace infrastructure across 100+ countries; comparable at the 'managed workspace for enterprises' layer though without Altia's free-zone/talent vertical integration.
• Foundever: Global CX/BPO operator (formerly TTEC/Sitel) with LatAm nearshore delivery, offering large enterprises an alternative path to the same Honduras-tier talent Altia aggregates.
• Teleperformance: World's largest BPO/ITO operator with deep nearshore delivery footprint in LatAm; competes with Altia's tenants for the same enterprise captive and outsourced workloads at much larger scale.
• Concentrix: Global BPO/CX and ITO incumbent with significant Central America delivery capacity; an enterprise buyer-side alternative for the same nearshore seats Altia hosts.
• WeWork: Global coworking and flexible-office incumbent serving enterprise tenants; a broad-incumbent comparison for Altia's plug-and-play office infrastructure and on-site amenities.

Emerging players

• Wizeline: Mexico-based nearshore software and IT services firm, comparable to Altia's ITO offering for enterprise digital-transformation and engineering talent from LatAm.
• IBEX Limited: U.S./Pakistan-headquartered BPO and CX services company with a growing nearshore presence; a partial-overlap competitor for the same BPO/CX workloads and a potential tenant of Altia's park.

Direct peers

• Ultrapark: Costa Rica business-park operator offering free-zone office space and outsourced operational services to BPO, ITO, and shared-services tenants — same nearshore park-and-services model targeting North American enterprises.
• American Free Zone (AFZ): Costa Rica free-zone park providing office, operational, and tax-advantaged infrastructure for multinational BPO and shared-services operations — directly comparable free-zone nearshore hub serving U.S.-bound demand.
• Zonamerica: Uruguay-based nearshore business park offering turnkey infrastructure, free-zone tax incentives, and operational services for global BPO/ITO tenants — directly comparable integrated captive-outsourcing hub model in LatAm.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/altiasmartcity
• Facebookfacebook.com/altiasmartcity
• LinkedInlinkedin.com/company/altiasmartcity
• Instagraminstagram.com/altia_smartcity
• TikToktiktok.com/@altiasmartcity

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Altia Business Park