Cumberland County Tax Bureau

What Cumberland County Tax Bureau does

Cumberland County Tax Bureau (CCTB) is a county-level government tax collection bureau operating under Pennsylvania state law (Acts 32 and 511) from its sole office at 21 Waterford Drive, Suite 201, Mechanicsburg, PA. The bureau administers and collects two local taxes on behalf of municipalities within Cumberland County, Pennsylvania: the Earned Income Tax (EIT) and the Local Services Tax (LST). Its customers are individual taxpayers and employers residing or operating within the county, with tax rates varying by municipality — for example, Newville Borough sets resident EIT at 3.15% and non-resident EIT at 2.50% effective January 1, 2024, and Dickinson Township and South Newton Township LST rates increased to $52 effective January 1, 2026.

The bureau's core technology is the RBA (Regional Banking Associates) online filing platform, which supports two primary digital products: an Online Employer Filing System that is mandatory for employers with 20 or more employees, and an Online Individual Tax System offering PIN-authenticated e-filing for resident taxpayers. These are complemented by downloadable tax forms, quarterly payment vouchers, W-2 documentation, and employer tax booklets spanning multiple tax years. Counter service operates Monday through Friday from 8:00am to 4:30pm, with a secure drop box for completed returns, though CCTB has discontinued return preparation services and limits walk-in assistance to general questions.

CCTB is a publicly funded government entity with no private equity, venture capital, or external investor ownership, no parent company, and no subsidiary structure. Its headcount ranges from 11 to 50 employees. The revenue model is transaction-based — the bureau collects and processes EIT and LST on behalf of municipalities rather than charging direct service fees to taxpayers. As a government function, the bureau operates within a statutory monopoly on local tax collection within Cumberland County, with no competing providers and no expansion into adjacent geographies or verticals evidenced in the available data.

Name

Cumberland County Tax Bureau

Legal name

Cumberland County Tax Bureau

Website

https://cumberlandtax.org

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Cumberland County Tax Bureau (CCTB) is a Pennsylvania county-level government bureau that administers and collects Earned Income Tax (EIT) and Local Services Tax (LST) on behalf of municipalities within Cumberland County, serving individual taxpayers and employers via the RBA online filing platform and in-person counter service.

Ownership category

akta.pro rank

Product category

Government Tax Administration

NAICS

Administration of Economic Programs (9261)

akta.pro primary industry

Municipal Tax & Revenue Administration (Local) (BPAIACAD)

akta.pro secondary industries

Tax Return Filing, Processing & Assessment (BPAIADAC), Taxpayer Services, Education & Outreach (BPAIADAM)

Keywords

• Local tax collection
• Earned income tax
• Local services tax
• Government tax bureau
• Municipal tax administration

Headquarters

HQ city

Mechanicsburg

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D

Revenue model

1. Tax Collection Services: As a county tax bureau, CCTB collects and processes Earned Income Tax (EIT) and Local Services Tax (LST) on behalf of municipalities within Cumberland County, Pennsylvania. Revenue is generated through tax collections rather than direct service fees.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels1 record

Core offering

Cumberland County Tax Bureau collects and administers the Earned Income Tax (EIT) and Local Services Tax (LST) on behalf of municipalities within Cumberland County, Pennsylvania. The bureau provides online filing portals for both employers (with 20+ employees, mandatory online filing) and individual taxpayers, alongside in-person counter service and a secure drop box. It operates as a county government entity under Pennsylvania Acts 511 and 32, managing tax rates, compliance enforcement, and taxpayer assistance for county residents and non-residents working in the county.

Product overview

Cumberland County Tax Bureau provides local tax collection services for Cumberland County, Pennsylvania, operating primarily as a web-based service platform. The core offerings include an Online Employer Filing System for businesses with 20+ employees to submit earned income tax and local services tax information, and an Online Individual Tax System for residents to e-file tax returns. These are complemented by downloadable tax forms and resources covering Form 531 EIT Final Returns, LST Self-Employed Returns, quarterly payment vouchers, and employer tax booklets spanning multiple tax years.

Differentiator

Problem solved

Functional benefit

Products and services

• Online Employer Filing System Web-based portal allowing employers to file Earned Income Tax and Local Services Tax information online, mandatory for Cumberland County employers with 20 or more employees. Built on the Regional Banking Associates (RBA) eReporting platform.
• Online Individual Tax System Web-based e-filing portal for individual taxpayers to file Earned Income Tax returns online with PIN-based authentication, serving residents and non-residents working in Cumberland County municipalities.
• Earned Income Tax (EIT) Collection Services Collection and administration of Earned Income Taxes for residents and non-residents working in Cumberland County municipalities, including tax rate management and compliance enforcement.
• Local Services Tax (LST) Collection Services Collection of Local Services Taxes from employees working within the county, including self-employed LST returns and quarterly payment processing.
• Tax Forms and Resources Library Downloadable tax forms, instructions, and resources including annual returns (Form 531 EIT Final Returns), quarterly payment vouchers, LST Self-Employed Returns, W-2 forms, and employer tax booklets spanning multiple tax years.

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators1 record

Recent moves5 records

Expansion highlights2 records

Others

• Capital BlueCross (Transparency in Coverage partner): Health insurer referenced on CCTB's site for federal transparency-in-coverage compliance. Not a tax peer, but a vendor/administrative counterparty referenced by the bureau's compliance documentation.
• ADP (payroll/tax filing): Major payroll services provider that handles employer-side tax withholding and filings across U.S. jurisdictions. Adjacent to CCTB's function as employers interact with both payroll services and county tax bureaus like CCTB for EIT/LST compliance.

Direct peers

• York Adams Tax Bureau: Joint county tax collection bureau serving York and Adams counties under PA Act 32. Closely comparable to CCTB as another county-level government tax bureau collecting EIT and LST with online employer and individual filing systems.
• Keystone Collections Group: Pennsylvania-based third-party tax collection administrator serving multiple counties under Act 32. Directly comparable to CCTB in providing EIT and LST collection, employer withholding, and online filing services for municipalities.
• Berks County Tax Collection Bureau: Pennsylvania county tax collection bureau administering EIT and LST under Act 32. Functionally analogous to CCTB in serving municipalities within a single county with employer withholding and individual filing services.
• Jordan Tax Service: Pennsylvania Act 32 tax collection district operator serving multiple counties. Comparable to CCTB because it administers EIT, LST, and employer withholding with online filing and taxpayer services for resident municipalities.
• Lancaster County Tax Collection Bureau: Pennsylvania Act 32 tax collection district serving Lancaster County municipalities. Comparable to CCTB in administering EIT and LST at the county level with employer online filing and individual e-filing through RBA-style platforms.
• Westmoreland County Tax Bureau: County-level tax collection bureau operating under PA Act 32 for Westmoreland County municipalities. Directly comparable to CCTB in function, scope, and statutory framework for EIT/LST collection.

Regional players

• Centre County Tax Bureau: Pennsylvania Act 32 tax collection district serving Centre County. Comparable to CCTB in administering local earned income and services taxes with online employer and resident filing capabilities.

Broad incumbents

• H.A. Berkheimer & Associates (Berkheimer Tax Solutions): Largest Pennsylvania-based third-party tax collection administrator, providing EIT, LST, and Business Privilege Tax collection services across many PA counties. Comparable to CCTB because it operates the same Act 32 tax collection function at greater scale and broader geographic coverage.

Market position

Strengths3 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/tax-bureau

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cumberland County Tax Bureau