What mtms Solutions does

mtms Solutions GmbH is an Austrian private technology company headquartered in Eugendorf near Salzburg, founded and majority-owned by CEO Gerald Eigenstuhler, with Anita Schinwald serving as CFO. The company operates two product lines — ticketorganizer, a web-based event management platform covering online ticketing, RFID/UHF/NFC-based accreditation, guest list management, access control, livestreaming, and COVID-19 test management; and messageorganizer, a centralized multi-channel messaging platform bundling WhatsApp Business, SMS, Facebook Messenger, Telegram, and Signal with chatbots, segmentation, and email forwarding. The stack is cloud-delivered SaaS, hosted in a high-security data center near Salzburg for GDPR-compliant EU data residency, with integrations to Skidata (access hardware), Wirecard (PCI-DSS payments), and external CRMs via a public API.

Revenue is generated through a mix of recurring SaaS subscriptions (ticketing, messaging, and the Digital Guest Book at €50/month), ticket transaction fees where mtms acts as intermediary, professional services for enterprise implementations, and hardware rental for scanners and turnstiles. Go-to-market is hybrid: a self-service PLG motion on ticketorganizer.eu and messageorganizer.com targets SMB event organizers and small businesses, while direct enterprise field sales serves anchor clients including Formula E, BMW Motorsport, Juventus Turin, Ascot Racecourse UK, the Hahnenkammrennen, ORF, Ö3, and GASAG AG. Channel partnerships with tourism associations (St. Anton, Innsbruck, Kitzbühel and 11 Austrian winter destinations) drive hospitality deployments, and the company is expanding into Czech Republic and Germany via representative offices in Prague and Berlin.

The firm employs 25-27 people across product development, project management, operations, and infrastructure, processes over 1 million accreditations and tickets annually, and is self-funded without institutional investment. Recognition includes a WIKARUS 2022 Innovation Award nomination from the Salzburg Chamber of Commerce, Sport Leading Company certification, and the BBG Partner Seal that enables Austrian public-sector procurement.

Name

mtms Solutions

Legal name

mtms Solutions GmbH

Website

https://mtms.at

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

11–50 employees

Short description

mtms Solutions GmbH is an Austrian SaaS company providing ticketorganizer (event ticketing, accreditation, and access control) and messageorganizer (centralized multi-channel messaging) to enterprise sports, motorsport, tourism, and media clients across DACH, the UK, and Central Europe.

Ownership category

akta.pro rank

Product category

Event Management Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), All Other Travel Arrangement and Reservation Services (561599)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Destination & Venue Reservation Systems (DMO/MICE) (THALADAI)

akta.pro secondary industry

Tour/Activities/Attractions Reservation Systems (THALADAG)

Keywords

• Event management software
• Ticketing and accreditation
• Multi-channel messaging
• Guest registration systems
• Event access control

Headquarters

HQ city

Eugendorf

HQ country

Austria

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. SaaS Subscription - Ticketing: Monthly or annual subscription fees for ticketorganizer platform usage including ticketing, accreditation, and guest management features.
2. SaaS Subscription - Messaging: Monthly subscription for messageorganizer platform with pricing based on usage volume for WhatsApp Business API, SMS, and other messenger services.
3. Digital Guest Book Subscription: Monthly subscription at €50 for digital guest registration via QR code, WhatsApp, and SMS with contact tracing capabilities.
4. Ticket Transaction Fees: Commission or transaction fees on ticket sales processed through the platform. Mtms acts as intermediary/broker for event tickets.
5. Professional Services: Custom implementation, configuration, on-site support, and consulting services for enterprise clients with complex requirements.
6. Hardware Rental: Rental of scanners, turnstiles, and other access control hardware for event operations.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels8 records

Core offering

mtms Solutions develops two cloud-based SaaS platforms: ticketorganizer, a web-based event management platform covering ticketing, accreditation, guest list management, access control (RFID/UHF/NFC), and livestreaming; and messageorganizer, a centralized multi-channel messaging platform bundling WhatsApp, SMS, Facebook Messenger, Telegram, Signal, and Twitter communications with chatbot and segmentation capabilities. The company also offers a Digital Corona Guest Book (Digitales Gästebuch) for QR-code-based guest registration in hospitality and tourism.

Product overview

mtms Solutions is a technology company based in Austria (Eugendorf by Salzburg) offering Software as a Service (SaaS) for global customers in the event industry. The company operates two core product lines: ticketorganizer (a web-based event management platform covering ticketing, accreditation, and guest list management) and messageorganizer (a centralized messaging platform for multi-channel customer communication). These products are complemented by the Digital Corona Guest Book for COVID-19 guest registration, and add-on modules including chatbots, segmentation, WhatsApp templates, and message forwarding across WhatsApp, SMS, Facebook Messenger, Telegram, and Signal. Additional offerings include RFID/UHF/NFC badges, livestreaming, and BI/Secure Data Warehouse services. All services can be tailored to customer needs.

Differentiator

Problem solved

Functional benefit

Products and services

• ticketorganizer Web-based event management SaaS platform providing ticketing, accreditation, guest list management, RFID/UHF/NFC access control, mobile tickets, dashboard analytics, livestream, and COVID-19 test management features for event organizers, sports federations, and venues.
• messageorganizer Centralized multi-channel messaging SaaS platform enabling businesses to communicate with customers via WhatsApp, SMS, Facebook Messenger, Telegram, and Signal with chatbots, keyword-based segmentation, email forwarding, WhatsApp templates, and newsletter broadcasting.
• Digital Corona Guest Book (Digitales Gästebuch) Digital guest registration SaaS solution for restaurants, hotels, and tourism establishments enabling check-in via QR code, WhatsApp, SMS, or phone call with GDPR-compliant contact tracing, capacity management, and automatic health authority communication.

Quantifiable outcome

• Over 1 million accreditations and tickets processed per year
• +2 more outcomes

Named customers18 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability7 records

Feature7 records

Partnerships

Three partnerships are on record, tiered core, flagship and minor.

• Bundesbeschaffungsgesellschaft (BBG)coreGTM or Marketing Partner · 1 January 2022BBG is Austria's public procurement agency. The partnership allows mtms to supply ticketing and messaging solutions to Austrian government entities and public sector organizations through official procurement channels.
• 11 Austrian Winter DestinationsflagshipStrategic or Co-development PartnerUnified COVID-19 digital guest registration system launched across 11 Austrian winter sport regions (Tirol and Salzburg) covering 13.5 million overnight stays. Collaborative initiative for tourism safety.
• Salzburg Chamber of Commerce (WKO)minorOthersMembership in Wirtschaftskammer Salzburg, sections for IT (UBIT) and entertainment/cultural companies. Nominated for WIKARUS Innovation Award.

Scale indicators4 records

Recent moves8 records

Expansion highlights6 records

Broad incumbents

• Twilio: Cloud communications platform providing SMS, WhatsApp, and messaging APIs globally. Comparable to mtms's messageorganizer as an infrastructure layer, though Twilio serves developers and large enterprises rather than end-business customers.
• Cvent: Enterprise event management platform covering registration, accreditation, attendee engagement, and venue sourcing. Overlaps with mtms on accreditation and event operations, but Cvent is a much larger suite focused on corporate meetings and large MICE programs.
• LivePerson: Enterprise conversational platform for messaging, chatbots, and customer engagement across WhatsApp, SMS, and brand channels. Comparable to mtms's messaging-plus-chatbot offering for corporate customer service use cases.
• Eventim: European ticketing leader for concerts, sports, and live entertainment. Comparable to mtms on sports/event ticketing (e.g., Juventus, motorsport), though Eventim is a publicly listed incumbent with deeper ticketing distribution and primary market position.

Direct peers

• Tito: Modern event ticketing and registration platform popular with tech and design conferences. Comparable to mtms on online ticketing, branded check-out, and lightweight event management for SMB and mid-market organizers.
• Bizzabo: Event experience platform with registration, ticketing, and on-site solutions for mid-to-large events. Overlaps with mtms on ticketing, accreditation, and event-day operations for enterprise organizers.
• Eventbrite: Global self-service event ticketing platform for organizers of all sizes. Directly comparable to mtms's ticketorganizer on core ticketing, registration, and event management functionality, though Eventbrite serves a far broader SMB base with weaker accreditation depth.
• See Tickets: European-focused event ticketing and registration provider with white-label and SaaS offerings. Comparable to mtms in serving festival, sports, and conference organizers across European markets.

Others

• Skidata: Provider of access control hardware and software for ski resorts, events, and venues. Existing technology partner of mtms, comparable as an ecosystem player in event/ski access management though mtms focuses on software while Skidata focuses on hardware.

Emerging players

• Canary Technologies: Hotel guest experience platform offering digital check-in, guest communication, and contact-tracing features for hospitality. Closely comparable to mtms's Digital Guest Book product for tourism and hospitality clients.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/mtms_solutions
• Facebookfacebook.com/mtms.solutions
• LinkedInlinkedin.com/company/mtms-solutions-gmbh

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about mtms Solutions