Mokka

What Mokka does

Mokka, legally 'Café Mokka', is a privately held Chilean café and bakery chain founded in 1982 and headquartered in Santiago. The company operates eight retail locations across Santiago placed in high-traffic venues: shopping malls (Parque Arauco, Alto Las Condes, Apumanque, Portal La Dehesa), healthcare facilities (Clínica Las Condes, Clínica Universidad de Los Andes), the Universidad de Los Andes campus, and a Luis Pasteur street location. Mokka self-identifies as the largest and most important cafeteria in Santiago since the 1990s and brands itself around heritage recipes and iconic products such as the Triángulo Jamón Huevo.

The product portfolio spans café beverages, traditional Chilean and Argentine-influenced pastries (medialunas, muffins, kuchenes), catering trays (tapaditos, triángulos, ensaladas), full-size tortas and cheesecakes for home consumption, and a packaged retail line called 'El Emporio Mokka' that includes coffee capsules, branded mugs and thermoses, chocolates, mendigos, orangettes, and galletas. A new Açaí Bowl line was introduced in 2026 as a fresh, health-oriented extension. Distribution combines in-store dining, the proprietary e-commerce storefront at tienda.mokka.cl, listings on three delivery aggregators (PedidosYa, UberEats, Rappi), and a catering quotation flow requiring 48-hour advance booking with on-site delivery.

The business model is direct-to-consumer retail with four revenue streams: in-store food and beverage sales, catering and event services, e-commerce and delivery orders, and packaged retail products through El Emporio Mokka. Pricing is unit-based pay-as-you-go in Chilean Pesos, with no subscription or recurring contracts disclosed. Customer segments include individual walk-in consumers (primary), corporate and private event organizers using catering (primary), healthcare-facility visitors at clinic locations, and the university community at UANDES locations. The company has no disclosed external funding, no parent company, and no M&A activity, and operates as an independent founder- or family-owned business with 101-250 employees.

Name

Mokka

Legal name

Café Mokka

Website

https://mokka.cl

Company type

Private

Founded year

1982

Operating status

Operating

Headcount range

51–100 employees

Short description

Mokka is a privately held Chilean café and bakery chain founded in 1982, operating eight retail locations across Santiago, Chile in shopping malls, healthcare facilities, and a university campus, serving individual consumers with in-store dining, catering, e-commerce delivery, and a packaged retail line called El Emporio Mokka.

Ownership category

akta.pro rank

Product category

Café and Bakery Chain

NAICS

Full-Service Restaurants (722511), Caterers (722320), Snack and Nonalcoholic Beverage Bars (722515), Caterers (72232)

SIC

Retail-Eating & Drinking Places (5810), Retail-Eating Places (5812), Bakery Products (2050)

akta.pro industry

PRIMARYTHAFADAG

Cafe-Bakeries (Coffee + Pastry Focus)

Travel & Hospitality/Foodservice & Beverage (Restaurants, Cafes, Bars)/Cafes & Coffee Shops

SECONDARYTHAFACAJ

All-Day Dining Restaurants

Travel & Hospitality/Foodservice & Beverage (Restaurants, Cafes, Bars)/Full-Service Restaurants (Casual & Fine Dining)

SECONDARYHSACAGAA

Full-Service Catering (Off-Premise)

Home & Personal Services/Event & Personal Concierge Services/Catering Coordination & Food Service (Non-restaurant)

SECONDARYTHAFAGAI

Dessert Cafes & Dessert Bars (Sit-Down)

Travel & Hospitality/Foodservice & Beverage (Restaurants, Cafes, Bars)/Dessert, Ice Cream & Specialty Sweets Shops

Keywords

• Café services
• Bakery products
• Event catering
• Gourmet retail
• Coffee capsules

Headquarters

HQ city

Vitacura

HQ country

Chile

HQ region

Latin America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Retail Food & Beverage Sales: In-store sales of café products including sandwiches (triángulos), pastries (medialunas, muffins), salads, and coffee across 8 physical locations in Santiago.
2. Catering & Event Services: Bulk ordering for events including tapaditos, triángulos, salads, and muffins with same-day delivery to event locations. Catering requires 48-hour advance booking.
3. E-commerce & Delivery: Online store sales with delivery options via their own delivery service and third-party aggregators (PedidosYa, UberEats, Rappi).
4. Retail Products (Emporio Mokka): Sale of packaged goods including coffee capsules, mugs, thermoses, chocolates, and baked goods for at-home consumption.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Mokka operates a chain of physical cafés in Santiago, Chile serving breakfast, lunch, coffee, tea and desserts for dine-in and delivery. The company complements the café business with an event catering service (sandwich trays, salads, muffins for meetings and celebrations, bookable with 48-hour notice) and an online gourmet retail line ("Emporio Mokka") that sells coffee capsules, mugs, thermoses, chocolates, cheesecakes, tortas and kuchenes for at-home consumption.

Product overview

Mokka es una cadena de cafeterías chilena fundada en 1982, conocida como la cafetería más importante y grande de Santiago. Ofrece una experiencia gastronómica completa que incluye productos de cafetería en sus locales físicos, servicios de catering para eventos y reuniones, y una línea de productos gourmet para el hogar bajo 'El Emporio Mokka'. El portafolio incluye bocados catering (tapaditos, triángulos, ensaladas, muffins), pastelería y repostería (cheesecakes, kuchenes, tortas, medialunas, galletas), chocolate y dulces, accesorios para café (cápsulas, termos, mugs), y recent additions como bowls de Açaí. La empresa opera múltiples locales en Santiago y ofrece delivery a través de plataformas de terceros.

Differentiator

Problem solved

Functional benefit

Products and services

• Bandeja Mix Tapaditos Bocados in pan de hoja filled with flavors such as Ave Palta, Ave Pimentón, Jamón Palta, Jamón Huevo and Jamón Queso; sold as a tray of 10 units in individual or assorted formats for catering use.
• Triángulos Miga-style sandwich triangles for celebrations, available in flavors including Jamón Huevo, Ave Palta, Ave Pimentón, Jamón Palta, Jamón Queso, Jamón Palmito and Palta Huevo, sold individually or as catering platters.
• Ensaladas Fresh salads for events, available in Buddha Bowl, César Pollo, Mediterránea, Mokka, Quinoa and Salmón Ahumado varieties.
• Muffins Muffins in flavors including arándano, vainilla chips de chocolate, chocolate con chips, zanahoria canela, vainilla dulce de leche and arándano sin azúcar.
• Medialuna Tradicional Traditional Argentine-style medialuna (croissant) sold individually for in-store and delivery consumption.
• Cheesecakes Cheesecakes available in Maracuyá, Óreo and Arándanos varieties, sold via the Emporio Mokka online store.
• Kuchenes y Pie Traditional Kuchen de Manzana, Nuez or Quesillo, and Pie de Limón available for take-home purchase.
• Torta Mousse Sin Azúcar Sugar-free Mousse Trilogía chocolate cake with white, milk and dark chocolate layers, available via Emporio Mokka.
• Torta Panqueque Layered pancake cake (torta de panqueque) available in 12-person and 24-person presentations in Chocolate or Manjar Nuez varieties.
• Tortas de Hojarasca Traditional Chilean layered cakes sold for 12-person servings in Amor, Pompadour, Hojarasca Chilena or Lúcuma manjar varieties.
• Cápsulas Mokka Espresso 100% Arabica coffee capsules sold through the Emporio Mokka online store for at-home espresso preparation.
• Galletas Florentinos Classic caramel and nut Florentino cookies sold via the Emporio Mokka online store.
• Discos Mendigos Thin chocolate discs topped with almonds, hazelnuts, walnuts and raisins, sold via Emporio Mokka.
• Naranjitas Orangette Candied orange peels dipped in chocolate, sold via Emporio Mokka.
• Cucharitas de Chocolate Solid chocolate spoons for submarino (hot chocolate), available with a sugar-free option, sold via Emporio Mokka.
• Mug Acero King 470ml 470ml black matte airtight stainless-steel mug designed to keep coffee hot, sold via Emporio Mokka.
• Termo Mug 1.2Lt 1.2L thermos mug that keeps drinks cold for 8 hours and hot for 6 hours, sold via Emporio Mokka.
• Açaí Bowl New Açaí bowls launched for in-store consumption, positioned as fresh, energizing and delicious.
• Catering for events and meetings Bookable catering service for corporate meetings, conferences, birthdays and anniversaries, composed of sandwich trays (tapaditos, triángulos), salads, muffins and other items, requiring 48 hours advance notice and delivering same-day to the event venue.
• Café Mokka dining experience The core in-store café experience offered through eight Santiago locations, serving breakfast, lunch, coffee, tea, pastries and traditional Chilean café cuisine as the brand's flagship service since 1982.

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Partnerships

Three partnerships are on record, tiered minor.

• PedidosYaminorChannel Partner/ Reseller/ DistributorThird-party food delivery platform listing Mokka stores for consumer ordering through the PedidosYa app.
• UberEatsminorChannel Partner/ Reseller/ DistributorThird-party food delivery platform listing Mokka stores for consumer ordering through the UberEats app.
• RappiminorChannel Partner/ Reseller/ DistributorThird-party food delivery platform listing Mokka stores for consumer ordering through the Rappi app.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Starbucks (Chile): The dominant international coffee chain operating cafés across Santiago, including mall locations (Parque Arauco, Alto Las Condes) that overlap directly with Mokka's footprint. Directly competes for premium coffee occasion share among similar mall and upper-income consumers.
• Café Brasilero: Long-standing Santiago institution serving traditional coffee and Chilean café fare. Comparable to Mokka in heritage-led positioning, premium catchment, and traditional Chilean/Spanish-style café menu.
• Le Fournil: Chilean bakery-café chain offering coffee, pastries, and light meals across Santiago. Closely comparable to Mokka's café+bakery+hospitality positioning with a similar upper-income mall/sector presence.
• Costa Coffee: UK-origin coffee chain with cafés and kiosks in malls and travel locations across Chile, including Santiago. Competes head-to-head for mall foot traffic and premium coffee occasion share.
• Juan Valdez: Colombian premium coffee chain with a growing Santiago presence, competing on premium bean origin and café experience. Targets a similar upper-middle-class consumer with café-and-coffee-beans retail, analogous to Mokka's Emporio Mokka strategy.
• Café Melba: Traditional Santiago cafeteria serving coffee, pastries, and light meals — a fellow heritage brand in Chile's capital. Closely comparable to Mokka in positioning, heritage-led café identity, and menu.

Others

• PedidosYa (delivery aggregator): Lead delivery aggregator partner for Mokka's online ordering. Relevant ecosystem participant that influences delivery-channel economics, customer acquisition, and last-mile reach across Santiago.
• Cencosud / Jumbo (foodservice concessionaire): Major Chilean retailer with mall and shopping-center operations across Santiago — relevant as the ecosystem context for Mokka's mall and large-format retail locations, and as a potential distribution partner for Emporio Mokka packaged goods.

Broad incumbents

• Dunkin' (Chile): International bakery-coffee franchise with Chilean presence. Competes on a similar bakery (medialuna/ pastry) + coffee combination and mall location footprint, though with a more mass-market positioning.

Emerging players

• Tostadora Café Santander / specialty roasters (Tinto Tostaduría, La Sirena): Chilean specialty coffee roasters expanding their own café footprints, capturing next-generation coffee consumers. Represents the emerging competitive threat of third-wave/specialty cafés for premium coffee occasion share.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/profile.php
• Instagraminstagram.com/mokka.cl
• LinkedInlinkedin.com/company/comercial-cafe-mokka-s-a

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mokka