The Toises

What The Toises does

Les Toises AG (Les Toises – Centre de psychiatrie et psychothérapie) is a private outpatient psychiatric and psychotherapy center founded in 2009 in Lausanne, Switzerland, serving children, adolescents, adults, and the elderly with mental health disorders across five patient segments: adults (primary), children/adolescents, the elderly, legal/forensic patients, and international/expatriate patients. The company operates eight physical facilities across French- and German-speaking Switzerland (Lausanne, Yverdon, Fribourg, Sion, Nyon, Neuchâtel, Biel/Bienne, Bern), with an administrative headquarters in Pully and a registered office in Baar, and employs 101–250 staff including FMH-certified psychiatrists, psychologists, neuropsychologists, specialized psychiatric nurses, and social workers.

The company's core technology stack is anchored by MEDULLA®, a proprietary healthcare information and management system developed in-house by its own development team that handles the full clinical workflow from patient intake and therapist matching through scheduling, medical records, prescription management, and file archiving. MEDULLA® is surrounded by a Patient Portal (web plus native iOS and Android apps), an employee self-service portal (Les Toises Pro) with time tracking and automatic appointment cancellation, a Reception Kiosk for card-based self check-in, and the Les Toises Online teleconsultation application (Swiss-DPA compliant). Clinically, the center layers non-standard treatment modalities onto conventional psychiatric and psychotherapeutic care: Virtual Reality Therapy (TRV) for anxiety management, Deep Transcranial Magnetic Stimulation for depression and chronic pain, Biofeedback with heart coherence and Melomind™ headphones for stress reduction, and Light Therapy for mood and sleep disorders. ISFM postgraduate medical training certifications (2023 and 2025) establish the center as a recognized Swiss training establishment.

Les Toises generates revenue through fee-for-service outpatient consultations reimbursed primarily through Swiss basic health insurance (LAMal, including psychologist-psychotherapist services on medical prescription since July 2022) and supplementary insurance, with direct payment from international patients processed via Stripe across 135+ currencies. Teleconsultation rates range from CHF 120–250 per session (Switzerland) and €60–200 per session (France), with pricing varying by therapist type and country. The go-to-market is predominantly direct-to-consumer — corporate website, phone-based intake (0584 580 580), a same-day crisis line, multilingual YouTube staff content, a low-frequency email newsletter, and Google review management — supplemented by a self-serve international teleconsultation platform. The company is independently owned with no disclosed parent, PE, or VC backing.

Name

The Toises

Legal name

Les Toises AG

Website

https://lestoises.ch

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

101–250 employees

Short description

Les Toises AG is a private Swiss outpatient psychiatric and psychotherapy center founded in 2009, operating eight facilities across Switzerland plus an international teleconsultation platform, serving children, adolescents, adults, and elderly patients with multidisciplinary mental health care.

Ownership category

akta.pro rank

Product category

Outpatient Mental Health Services

NAICS

Ambulatory Health Care Services (621), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro industry

PRIMARYHLALAEAJ

Neurodevelopmental & Behavioral Therapy Platforms (ADHD/Autism/Behavioral Coaching)

Healthcare & Life Sciences/Telehealth Platforms/Behavioral & Mental Health Teletherapy Platforms

Keywords

• Outpatient psychiatry
• Psychotherapy services
• Mental health care
• Teleconsultation psychiatry
• Neuropsychological assessment

Headquarters

HQ city

Lausanne

HQ country

Switzerland

HQ region

Europe

Offices10 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others

Revenue model

1. Outpatient Psychiatric Consultations: Fee-for-service model for psychiatric and psychotherapeutic consultations. Services covered by Swiss basic health insurance (LAMal) for medically prescribed psychotherapy by psychologists, or through supplementary insurance. International patients pay directly.
2. Teleconsultation Fees: Online consultation payments processed through Stripe. Patients pay per session; rates vary by therapist type and country. Psychiatrist in Switzerland: CHF 170-250, Psychologist in Switzerland: CHF 120-200. Not covered by LAMal but may be covered by supplementary insurance.
3. Insurance Reimbursement: Services billed to LAMal (basic health insurance) for physician services, and to supplementary insurance for psychological consultations. Since July 2022, psychologist-psychotherapist services can be reimbursed through LAMal with medical prescription.
4. Direct Patient Payment (International): International patients and those without Swiss insurance pay directly for services. Invoices provided for insurance reimbursement claims.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Les Toises is a private outpatient psychiatric and psychotherapy center providing ambulatory mental health consultations to children, adolescents, adults, and the elderly across eight facilities in Switzerland. Services include general psychiatry, psychotherapy, specialized consultations (music therapy, deafness, memory, neuropsychology, projective tests), legal/forensic psychiatry, and crisis care, supplemented by a proprietary teleconsultation platform serving international patients. Innovative treatment modalities include Virtual Reality Therapy, Deep TMS, Biofeedback, and Light Therapy.

Product overview

Les Toises operates as a unified outpatient psychiatry and psychotherapy center offering a comprehensive portfolio of mental health services. The core offering comprises in-person consultations across 8 Swiss locations, supplemented by the Les Toises Online teleconsultation platform for remote video consultations. Digital infrastructure includes the Patient Portal (web and mobile app), the internal MEDULLA® management system, and the Les Toises Pro employee portal. Specialized treatment modalities include Virtual Reality Therapy (TRV), Deep TMS, Biofeedback, and Light Therapy. Clinical services span child/adolescent psychiatry, adult psychiatry, geriatric psychiatry, legal psychiatry, neuropsychological assessment, and projective psychological testing. The organization functions as an ISFM-certified training establishment offering both postgraduate medical education and continuing professional development.

Differentiator

Problem solved

Functional benefit

Brands

• Les Toises Online: Teleconsultation application enabling remote psychiatric and psychotherapy consultations with therapists from the Centre for Psychiatry and Psychotherapy Les Toises.
• MEDULLA®
• Les Toises Pro

Named customers1 record

Segments5 records

Ideal customer profiles3 records

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature9 records

Partnerships

Two partnerships are on record, tiered minor.

• Cantonal Psychiatric Emergency Services (VD, FR, VS, NE, BE)minorOthersReferral partnerships with cantonal psychiatric emergency services across operating regions for after-hours crisis support. Services include: VD (0848 133 133), FR (026 305 77 77), VS (0800 012 210), NE (032 755 15 15), BE (031 632 88 11). Patients directed to appropriate cantonal services outside Les Toises operating hours.
• StripeminorOthersPayment processing partner for teleconsultation transactions. Stripe handles secure credit card payments across 135+ currencies, with dynamic currency selection based on patient device and location.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• BetterHelp: Largest global online therapy marketplace, offering video, chat, and phone therapy with subscription pricing. Direct peer to Les Toises' Les Toises Online teleconsultation product — both target adult, multilingual, remote mental-health consumers — though BetterHelp operates at vastly greater scale and lower price points.
• DoktorABC: European teleconsultation platform offering video consultations with doctors and mental-health specialists across multiple countries. Direct peer to Les Toises' teleconsultation leg, with similar cross-border pricing and online booking flows.
• Talkspace: US-listed online therapy platform providing video, audio, and text-based therapy with B2B (employer, payer) and B2C channels. Comparable to Les Toises Online in service mix (psychiatry + therapy, asynchronous and synchronous) and target segments, though primarily North American.
• Mindler: Sweden-headquartered digital mental-health provider offering psychologist and psychiatrist video consultations across Europe. Comparable to Les Toises on teleconsultation business model, evidence-based therapy modalities, and European multi-market expansion, though focused on a younger demographic and digital-first delivery.

Regional players

• Integrierte Psychiatrie Winterthur – Zürcher Unterland (ipw): Public Swiss psychiatric provider operating inpatient and outpatient services in the Canton of Zurich. Regional peer to Les Toises for adult, child, and geriatric psychiatry in the Swiss-German market, with similar ISFM training status but public ownership.
• Clienia: Largest private Swiss psychiatric hospital group, operating inpatient and outpatient facilities across multiple cantons. Regional peer to Les Toises' outpatient footprint in Switzerland, sharing language and reimbursement dynamics, though Clienia is materially larger and inpatient-focused.
• Universitäre Psychiatrische Kliniken Basel (UPK): Public university-affiliated psychiatric hospital group in Northwestern Switzerland offering outpatient and inpatient psychiatric care. Comparable to Les Toises as a multi-site Swiss psychiatric provider with training and teleconsultation capabilities, though public-sector ownership and teaching-hospital mandate differ.
• Medix Group: Swiss telemedicine and digital health operator offering online medical consultations, including mental health. Comparable to Les Toises on Swiss teleconsultation reach and consumer-facing digital booking, though Medix operates as a tech-led platform rather than a clinic-backed provider.

Broad incumbents

• Doctolib: European telehealth and practice-management incumbent operating across France, Germany, Italy, and increasingly the broader EU. Comparable to Les Toises as a scaled telehealth platform with appointment, video-consultation, and patient-management capabilities, though Doctolib is far broader (multi-specialty) and B2B-skewed.

Emerging players

• Curelty: European mental-health teletherapy startup offering video therapy sessions with licensed therapists across multiple countries. Emerging peer to Les Toises Online on international, multilingual online therapy, though smaller scale and digital-first rather than clinic-backed.

Market position

Strengths5 records

Weaknesses1 record

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@lestoises
• Facebookfacebook.com/centrelestoises
• LinkedInlinkedin.com/company/les-toises

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Toises