Office Max
Office Depot OfficeMax, a subsidiary of ODP Corporation, is a US-based omnichannel distributor of office supplies, technology, furniture, school supplies, and print services serving consumers, SMBs, enterprise accounts, and educational institutions through retail stores and dedicated e-commerce platforms.
- Company typePrivate
- Founded1913
- HeadquartersNaperville, United States
- Headcount5,001–10,000
- GTM typeB2B and B2C
- OfferingServices
What Office Max does
Office Depot OfficeMax, legally operating as Office Depot, LLC, is a US-based omnichannel distributor of office products, technology, furniture, school supplies, and print services. The company operates as a wholly-owned subsidiary of ODP Corporation (NASDAQ: ODP), is headquartered in Naperville, Illinois, employs 10,000+ people, and serves individual consumers, small and mid-sized businesses, enterprise accounts (20+ employees via Business Select), educational institutions (Pre-K through college), and targeted verticals including healthcare, construction, real estate, restaurants, and hospitality.
The company runs an omnichannel model combining physical retail stores across multiple US states with two purpose-built e-commerce platforms: officedepot.com for consumers and odpbusiness.com for B2B accounts. Its technology stack includes same-day in-store pickup within 10 minutes, integrated print-on-demand services with same-day options, mobile applications for iOS and Android, and a Canva design integration for custom print orders. Core product categories span paper, ink and toner (across HP, Brother, Canon, Epson, Xerox, Samsung, Dell, Lexmark, OKI, Ricoh), printers (including AI-ready Microsoft Copilot+ PCs), computers, office supplies, furniture, school supplies, art supplies, cleaning and breakroom, mailing and shipping, electronics, and medical supplies, supplemented by service modules covering document printing, large format printing, custom stamps, photo printing, promotional products, and Tech Services.
Revenue is generated through multiple streams: one-time retail product sales (largest category), transaction-fee print and copy services, professional-services revenue from tech support and computer repair, a subscription recurring Rewards program (2% back for members), and B2B subscription programs such as Business Select for enterprise accounts. Pricing is unit-based for retail with promotional event cycles (Depot Discount Days), tiered annual subscription pricing for enterprise, and freemium enrollment for the consumer Rewards program. Go-to-market blends a direct-to-consumer e-commerce and physical retail motion with a dedicated enterprise field sales motion targeting mid-market and enterprise customers.
Office Max firmographics
Firmographics- Name
- Office Max
- Legal name
- Office Depot, LLC
- Website
- https://officemax.com
- Company type
- Private
- Founded year
- 1913
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- Office Depot OfficeMax, a subsidiary of ODP Corporation, is a US-based omnichannel distributor of office supplies, technology, furniture, school supplies, and print services serving consumers, SMBs, enterprise accounts, and educational institutions through retail stores and dedicated e-commerce platforms.
- Ownership category
- akta.pro rank
Office Max industry classification
Industry- Product category
- Office Supplies Retail
- NAICS
- Office Supplies and Stationery Retailers (45941), Office Equipment Merchant Wholesalers (42342), Stationery and Office Supplies Merchant Wholesalers (42412)
- SIC
- Computer & Office Equipment (3570), Retail-Furniture Stores (5712), Wholesale-Professional & Commercial Equipment & Supplies (5040)
- akta.pro primary industry
- General Office Supplies Retail (CRALABAA)
- akta.pro secondary industries
- Ink, Toner & Printer Supplies Retail (CRALABAH), Paper Products (Notebooks, Copy Paper, Envelopes) Retail (CRALABAC), Printing & Copy Services Retail (CRALABAD), School Supplies Retail (CRALABAF), Office Supplies Wholesale Distribution (CRAOALAF)
Keywords
Where Office Max is headquartered
LocationHeadquarters
- HQ city
- Naperville
- HQ country
- United States
- HQ region
- North America
Offices7 records
Markets served
Office Max business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Supply Chain, Operations, Infrastructure, Marketing or Sales, Technology or R&D
Revenue model
- Retail Product Sales: One-time purchase revenue from office supplies, technology products, furniture, school supplies, and cleaning/breakroom products sold through retail stores and e-commerce
- Print and Copy Services: Document printing, copying, custom marketing materials, business cards, banners, signs, and large format printing services
- Technology Services: Computer repair, 24/7 tech support plans, device setup, installation services, and Allstate protection plans
- Rewards Program: Rewards program offering 2% back on purchases, driving customer loyalty and repeat purchases
- Shipping and Mailing Services: Packing materials, shipping services, postage stamps, and mailing solutions
- B2B Enterprise Programs: Business Select program and government/enterprise contracts for businesses with 20+ employees
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Standard retail pricing with promotional deals |
| Subscription | Annual | Business Select Program for 20+ employee businesses |
| Freemium | Monthly | Rewards Program |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels7 records
Office Max product offering
Product offeringCore offering
Office Depot operates a chain of office supply retail stores and e-commerce sites selling office supplies, paper, ink and toner, printers, computers, office furniture, school supplies, breakroom and cleaning products, and technology accessories to consumers and businesses. The company also provides in-store and online services including print and copy services, large-format printing, custom stamps, photo printing, promotional products, tech services, and shipping services.
Product overview
Office Depot OfficeMax operates as a retail office supply chain offering a comprehensive multi-category product portfolio. The core offering spans paper and printing supplies (Paper, Ink & Toner, Printers), computer hardware (Computers & Accessories including Copilot+ PCs), traditional office supplies, and office furniture. The business model combines product sales with service modules including Print & Copy Services (document printing, business cards, custom stationery), Large Format Printing (posters, banners, signs), Photo Printing & Gifts, Custom Stamps, and Tech Services (Microsoft IT solutions, device-as-a-service, computer repair). Additional services include Promotional Products customization, TSA PreCheck enrollment, and loyalty programs (Rewards Program, Business Select for 20+ employee businesses). The company also offers eco-conscious product lines across multiple categories, a school supplies section organized by grade level, and extensive art and craft supplies. The product ecosystem centers on office and educational supplies for consumers, businesses, and institutions, with technology services complementing the hardware offerings.
Differentiator
Problem solved
Functional benefit
Products and services
- Office Supplies
Companies that use Office Max
Customer profileSegments9 records
Ideal customer profiles4 records
Office Max technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature4 records
Office Max partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered core and major.
- HPcoreLong-standing partnership selling HP printers, ink, toner, and technology products. Featured brand partner with dedicated product sections on officedepot.com.
- BrothercoreFeatured ink and toner brand partner offering Brother printer supplies and printers.
- CanoncoreFeatured ink and toner brand partner offering Canon printer products and supplies.
- XeroxcoreFeatured brand partner for printers and imaging equipment.
- SamsungmajorFeatured brand partner for technology products including electronics.
- DellcoreFeatured brand partner selling Dell computers, monitors, and accessories.
- MicrosoftmajorFeatured partner for Microsoft Surface devices, Copilot+ PCs, and software products.
- LenovomajorFeatured brand partner for Lenovo laptops and computers.
- EpsoncoreFeatured brand partner for Epson printers and imaging products.
- SertamajorFeatured furniture brand partner for Serta office chairs and seating.
- CanvacoreDesign integration partnership allowing customers to create custom print materials using Canva design tools directly within the Office Depot platform.
- AllstatemajorAllstate Protection Plans offered through tech services for device protection and extended warranties.
- TSA (Transportation Security Administration)coreTSA PreCheck enrollment locations offered in select Office Depot stores.
Scale indicators2 records
Recent moves6 records
Expansion highlights6 records
Office Max competitors and assessment
Company assessmentDirect peers
- Staples: Staples is the closest direct peer in office supplies retail, operating a comparable omnichannel model (retail stores, e-commerce, B2B platform) selling office supplies, technology, furniture, and print services to consumers and businesses in the US.
- Quill: Quill is a B2B office supplies distributor owned by Staples, serving small and mid-size businesses with a catalog and online ordering model directly comparable to OfficeMax's odpbusiness.com and Business Select program.
- WB Mason: WB Mason is a B2B office supplies, furniture, and breakroom provider focused on SMB and enterprise customers with direct sales, comparable to OfficeMax's B2B channel and dedicated account management model.
- Amazon Business: Amazon Business is a direct competitor in office supplies and B2B procurement, offering massive assortment, competitive pricing, and fast delivery to SMB and enterprise customers that directly overlap with OfficeMax's value proposition.
Broad incumbents
- Best Buy: Best Buy competes with OfficeMax in computers, printers, electronics, and related services, including Geek Squad tech support services that overlap with OfficeMax's tech services offering.
- Target: Target competes in office supplies, school supplies, electronics, and home office furniture, with strong back-to-school and small business appeal that overlaps with OfficeMax's primary customer segments.
- Walmart: Walmart competes in office supplies, school supplies, electronics, and furniture through both its physical supercenters and walmart.com, leveraging scale and price leadership that pressures OfficeMax on commodity categories.
- Costco: Costco competes on bulk office supplies, ink/toner, and small business procurement for members, offering aggressive pricing that pressures OfficeMax on commodity supplies and consumables.
Others
- Office Depot (ODP Corporation, parent-level competitor): ODP Corporation is the parent holding company of OfficeMax, but as a corporate parent with separate operating segments (ODP Business Solutions, Retail, etc.), it provides structural context for capital allocation and strategic direction of the OfficeMax subsidiary.
Emerging players
- Alibaba / 1688: Alibaba and 1688 represent large emerging cross-border B2B sourcing platforms that increasingly compete with US office supply distributors on commodity merchandise, particularly for enterprise procurement teams seeking lower-cost supply options.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Office Max social profiles
Digital presenceOffice Max financial estimates
Financial estimateRevenue estimate
Valuation estimate
Office Max leadership team
Management profileNumber of profiles
Profiles2 records
Office Max funding detail
Funding detailFunding overview
Funding rounds1 record
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Office Max M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Office Max
What does Office Max do?
Office Depot operates a chain of office supply retail stores and e-commerce sites selling office supplies, paper, ink and toner, printers, computers, office furniture, school supplies, breakroom and cleaning products, and technology accessories to consumers and businesses. The company also provides in-store and online services including print and copy services, large-format printing, custom stamps, photo printing, promotional products, tech services, and shipping services.
Is Office Max a public or private company?
Office Max is a private company. It is classified as corporate owned and is currently operating.
When was Office Max founded?
Office Max was founded in 1913. It employs 5,001 to 10,000 people.
Where is Office Max based?
Office Max is headquartered in Naperville, United States, in the North America region.
How does Office Max make money?
Six revenue lines are on record. Retail Product Sales are the primary driver. The others are print and Copy Services, technology Services, rewards Program, shipping and Mailing Services and B2B Enterprise Programs.
Who are Office Max's main competitors?
Direct peers on record are Staples, Quill, WB Mason and Amazon Business. Broad incumbents are Best Buy, Target, Walmart and Costco. Office Depot (ODP Corporation, parent-level competitor) is listed as an others. Alibaba / 1688 is listed as an emerging player.
Does Office Max have an API?
No public API is recorded for Office Max.
What industry is Office Max in?
Office Max's product category is Office Supplies Retail. Its primary akta.pro industry code is CRALABAA, General Office Supplies Retail, with a secondary code of CRALABAH, Ink, Toner & Printer Supplies Retail. Its NAICS code is 45941 and its SIC code is 3570.