Hospice of Northeast Missouri

What Hospice of Northeast Missouri does

Hospice of Northeast Missouri is a non-profit hospice organization headquartered in Kirksville, Missouri, that provides physical, spiritual, and emotional end-of-life care to approximately 200 patients per year across ten counties in northeast Missouri (Adair, Clark, Knox, Lewis, Macon, Putnam, Schuyler, Scotland, Sullivan, and Shelby). Care is delivered by an interdisciplinary team that includes a hospice medical director, RN case managers, hospice aides, social workers, chaplains, bereavement coordinators, and trained community volunteers, with 24/7 on-call nursing availability. Services span pain and symptom management, medical equipment provision, family caregiver education and respite, and bereavement support extending up to 13 months after a patient's death; community bereavement offerings include a six-week grief support group and an ongoing parent support group.

The organization operates on a fee-for-service reimbursement model funded primarily through Medicare Part A and Medicaid hospice benefits (both covering 100% of hospice services for eligible patients), with secondary private insurance billing and a charitable-care policy that serves uninsured, under-insured, or unemployed patients without expectation of payment. Donations and tax-deductible memorial gifts supplement revenue. Distribution is direct-to-patient: care is delivered wherever the patient resides — private homes, nursing homes, senior apartments, or assisted living facilities — and patient acquisition is driven by healthcare-provider referrals, word-of-mouth, and community partnerships with United Way of Northeast Missouri, the Kirksville Area Chamber of Commerce, NHPCO, and the Missouri Hospice and Palliative Care Association. The hospice is also a We Honor Veterans partner.

Since January 1, 2022, the organization has operated as a service of Hannibal Regional Healthcare System following an affiliation with its Board of Directors, which expanded back-office resources while preserving its non-profit mission and community identity. Its underlying technology stack consists of the Epic electronic health record system (transitioned on July 9, 2025) integrated with the MyChart patient portal, supporting interoperability with the parent health system. Quality is externally validated by a 5-Star rating from CMS through the Family Caregiver Experience Survey (CAHPS), and the Gaber Founder's Award for Excellence in Hospice Services (established 2023 via Drs. Ron and Elsie Gaber) recognizes outstanding staff and volunteers annually.

Name

Hospice of Northeast Missouri

Legal name

Hospice of Northeast Missouri

Website

https://hospiceofnortheastmissouri.org

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Hospice of Northeast Missouri is a non-profit hospice based in Kirksville, Missouri, providing physical, spiritual, and emotional end-of-life care to approximately 200 patients annually across ten northeast Missouri counties, operating as a service of Hannibal Regional Healthcare System with 24/7 interdisciplinary clinical and bereavement support.

Ownership category

akta.pro rank

Product category

Hospice and Palliative Care

NAICS

Home Health Care Services (62161), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Health Services (8000), Services-Home Health Care Services (8082), Services-Misc Health & Allied Services, Nec (8090)

akta.pro industry

PRIMARYHLAFAEAC

Home Hospice Agencies

Healthcare & Life Sciences/Healthcare Providers & Systems/Home Health & Hospice Providers

SECONDARYHLADAHAD

Hospice Care in Nursing Facilities (SNF/NH Hospice)

Healthcare & Life Sciences/Elder Care & Long-Term Care/Hospice & Palliative Care (Home/Facility-Based)

SECONDARYHLADAHAE

Hospice Care in Assisted Living / Residential Care Facilities

Healthcare & Life Sciences/Elder Care & Long-Term Care/Hospice & Palliative Care (Home/Facility-Based)

SECONDARYHLAFAEAO

Bereavement, Grief & Family Support Services (Hospice-Linked)

Healthcare & Life Sciences/Healthcare Providers & Systems/Home Health & Hospice Providers

Keywords

• Hospice care services
• End-of-life care
• Bereavement support
• Palliative nursing
• Spiritual care services

Headquarters

HQ city

Kirksville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Others

Revenue model

1. Medicare Reimbursement: Hospice services are covered under Medicare Part A. Medicare hospice benefit covers 100% of hospice services. For patients receiving care at home with Medicare, Hospice bills Medicare directly with no billing sent to the patient or estate. For patients in skilled nursing facilities, hospice services are billed to Medicare while room and board is billed separately.
2. Medicaid Reimbursement: Medicaid covers 100% of hospice services. For patients receiving care at home and on Medicaid, Hospice bills Medicaid directly. For patients in skilled nursing facilities with both Medicare and Medicaid, hospice services are billed to Medicare and room and board is billed to Medicaid.
3. Private Insurance Reimbursement: Coverage is unique to each private insurance plan. Hospice bills insurance directly. Deductibles, co-pays, and non-covered services are billed to the patient or estate.
4. Charitable Care: Uninsured patients are considered private pay. However, Hospice of Northeast Missouri considers uninsured, under-insured, or unemployed patients as candidates for charitable assistance. Eligible individuals receive financial counseling and charitable services without expectation of payment.
5. Donations and Memorial Gifts: The organization accepts memorial gifts and general donations to support ongoing hospice services. Donations help support terminally ill people and their families regardless of ability to pay. All gifts are tax-deductible.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

Hospice of Northeast Missouri provides compassionate physical, spiritual, and emotional end-of-life care delivered by an interdisciplinary team of physicians, registered nurses, hospice aides, social workers, chaplains, and volunteers. Services include pain management, symptom control, provision of medications and medical equipment, family caregiver education, and bereavement support extending up to 13 months after a patient's death. Care is delivered wherever the patient resides — private homes, nursing homes, senior apartments, or assisted living facilities — across ten counties in northeast Missouri.

Product overview

Hospice of Northeast Missouri offers a comprehensive hospice care service focused on end-of-life care, provided through an interdisciplinary team-based approach. The core offering is hospice care services including medical director services, RN case management, hospice aide services, social work, spiritual care, and volunteer support. The organization operates the Epic electronic health record system (transitioned July 9, 2025) with MyChart as the patient-facing portal for test results, appointments, and medical records access. Bereavement and grief support services include a six-week grief support group and an ongoing parent support group for those who have lost children.

Differentiator

Problem solved

Functional benefit

Products and services

• Hospice Care Services Comprehensive end-of-life hospice care delivered by an interdisciplinary team of physicians, nurses, aides, social workers, chaplains, and volunteers for terminally ill patients in northeast Missouri. Includes pain management, symptom control, provision of medications and medical equipment, family caregiver education, and emotional and spiritual support, delivered in the patient's home, nursing home, senior apartments, or assisted living facility.
• Bereavement and Grief Support Support for hospice families and community members addressing anticipatory grief and grief following death, including personal visits, regular mailings, grief education, and structured support groups. Available to hospice families for up to 13 months after death and to community members who have experienced the death of a loved one.
• Grief Support Group A six-week grief support group offered at no charge (advance registration required) for anyone who has experienced the death of a loved one. Topics include understanding the grief process, personal loss history, distinguishing grief from mourning, dealing with insensitive people, grief's impact on family, and self-care.
• Parent Support Group An ongoing weekly support group for parents who have had to grieve the death of a child, providing a safe environment for parents to share experiences and support each other through grief.
• MyChart Patient Portal Patient portal enabling hospice and healthcare patients to view test results, schedule or request appointments, send messages to the care team, refill prescriptions, and access medical history anytime, anywhere. Supports email, text, and push notification preferences and enables linking accounts from other Epic organizations and sharing health information through Share Everywhere.

Quantifiable outcome

• 5-Star Rating from CMS based on Family Caregiver Experience Survey measuring communication, timely help, respect, emotional/spiritual support, pain/symptom help, and family caregiver training
• +2 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature2 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Hannibal Regional Healthcare SystemcoreStrategic or Co-development Partner · 1 January 2022On January 1, 2022, Hospice of Northeast Missouri's Board of Directors made the decision to partner with Hannibal Regional Healthcare System to assist in providing expanded resources and to ensure continued quality end-of-life care throughout Northeast Missouri. Hospice of Northeast Missouri operates as 'a service of Hannibal Regional.'
• United Way of Northeast MissouriminorGTM or Marketing PartnerHospice of Northeast Missouri is a partner agency of the United Way of Northeast Missouri, helping area patients and families through professionalism and compassion.
• A.T. Still UniversityminorStrategic or Co-development PartnerA.T. Still University helped secure Rural Health Outreach grant funding that allowed Hospice to expand from initial 30-mile radius to current 10-county coverage area.
• Missouri Hospice and Palliative Care AssociationminorOthersState-wide not-for-profit organization whose mission is to support and strengthen coordinated care for terminally ill Missourians and their families through advancement of hospice and palliative care.
• National Hospice and Palliative Care Organization (NHPCO)minorOthersNHPCO is one of the largest organizations representing, advocating for, educating, and connecting providers of care in the home for disabled, elderly, and dying Americans.
• Kirksville Area Chamber of CommerceminorGTM or Marketing PartnerProud member of the Kirksville Area Chamber of Commerce, supporting local business community and regional economic development.
• U.S. Department of Veterans AffairsminorOthersWe Honor Veterans program is an innovative program of the National Hospice and Palliative Care Organization, created in collaboration with the Department of Veterans Affairs, with the goal of caring for and honoring veterans when they reach end of life.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Compassus: Compassus is a large multi-state hospice, palliative care, and home health provider with both non-profit and affiliated operations. Comparable to Hospice of Northeast Missouri in core hospice service delivery model, though Compassus operates at significantly greater scale across multiple regions.
• Hospice of the Ozarks: Hospice of the Ozarks is a non-profit community hospice serving north central Arkansas. It is one of the closest direct peers to Hospice of Northeast Missouri in structure (regional non-profit community hospice serving rural counties) and service scope (interdisciplinary end-of-life care, bereavement support).
• Bristol Hospice: Bristol Hospice operates hospice programs across multiple states, often in suburban and small-metro markets. Comparable as a multi-site hospice provider with similar interdisciplinary care model, though for-profit and significantly larger than the subject.
• St. Croix Hospice: St. Croix Hospice is a hospice provider serving patients across the Upper Midwest and surrounding regions, often in rural and small-community settings. It is directly comparable to Hospice of Northeast Missouri in geographic profile (rural/non-metro service areas) and core hospice service model, though backed by private equity.
• Enhabit Hospice: Enhabit is a publicly traded home health and hospice provider operating across multiple states. Comparable in core hospice services offered and patient population served, though at larger scale and with a corporate ownership structure.
• Gentiva Hospice: Gentiva is a national hospice and home health provider focused on serious illness and end-of-life care, serving patients across a broad geographic footprint. It is directly comparable in hospice service delivery model to the subject organization, though at much greater scale and with a for-profit ownership structure.

Emerging players

• Three Oaks Hospice: Three Oaks Hospice is a growing hospice provider expanding across multiple states with a focus on both urban and rural markets. Comparable in core hospice offering to the subject, though newer, private-equity-backed, and operating in different geographies.

Others

• NHPCO (National Hospice and Palliative Care Organization): NHPCO is the largest industry membership and advocacy association for hospice and palliative care providers in the United States. While not a direct competitor, Hospice of Northeast Missouri is an active member and NHPCO represents the broader industry ecosystem (advocacy, education, quality standards) in which the subject organization operates.

Broad incumbents

• VITAS Healthcare: VITAS is the largest hospice provider in the United States (a subsidiary of Chemed Corp), offering routine home care, continuous care, and inpatient hospice services. It is comparable as a hospice services incumbent but operates as a for-profit across many states, unlike the subject's regional non-profit model.
• Amedisys Hospice: Amedisys (now part of UnitedHealth/Optum) is a major publicly traded home health and hospice operator with hospice services across many states. Comparable in hospice service line but vastly larger and integrated within a national payer/provider ecosystem.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Hospice-of-Northeast-Missouri-100063738124381
• LinkedInlinkedin.com/company/hospice-of-northeast-missouri

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles18 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Hospice of Northeast Missouri