What Success Connection does

Support Connection is a 501(c)(3) nonprofit organization founded in 1996 and headquartered in Yorktown Heights, New York. It provides free emotional, social, and educational support services to women affected by breast, ovarian, and gynecological cancers, as well as to their families and caregivers. Core service lines include one-on-one peer counseling delivered by trained cancer survivors, in-person and virtual support groups, wellness programs (yoga, tai chi, meditation, reiki), educational webinars, and healing-arts workshops. The organization has expanded its scope to include men's support groups and family-caregiver programming, and serves a national audience via a toll-free helpline and Zoom-based virtual delivery.

The business model is donation-funded, with all services delivered at no charge to users. Revenue is generated through individual contributions, signature fundraising events (Support-A-Walk, Spirit Awards, Golf Outing, Celebrate Life Day), corporate sponsorships (M&T Bank, Club Fit, Stop & Shop, Applebee's), vehicle donations, shopping-partnership programs, grants, and a social-enterprise resale shop called Fantastic Finds in Yorktown Heights. The technology stack is conventional for the nonprofit sector — Zoom for virtual programming, a donor/client CRM, and Network for Good for online donations — with no proprietary platform or AI/ML components. The organization holds a 100/100 Charity Navigator score, a Candid Platinum Seal of Transparency, and Top-Rated Nonprofit status since 2014, alongside regional recognitions including the Connecticut Best Award and Official Best of Westchester.

Strategic posture emphasizes community-building, clinical-channel partnerships (NewYork-Presbyterian Hudson Valley Hospital), and digital-survivor ecosystem integration (Smart Patients), with incremental professionalization of fundraising and communications functions through recent senior hires. The model is a human-delivered, trust-based service franchise built over three decades, with no venture-style scaling signals, no equity funding, and no disclosed expansion beyond organic program growth and partnership-led channel extension.

Name

Success Connection

Legal name

Support Connection, Inc.

Website

https://supportconnection.org

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

1–10 employees

Short description

Support Connection is a 501(c)(3) nonprofit founded in 1996 that provides free peer counseling, support groups, wellness programs, and educational services to women affected by breast, ovarian, and gynecological cancers, funded by donations, events, and a resale shop.

Ownership category

akta.pro rank

Product category

Cancer Support Services (Nonprofit)

NAICS

Individual and Family Services (6241), Other Individual and Family Services (624190)

SIC

Services-Social Services (8300)

akta.pro primary industry

Mental Health & Crisis Support Services (BPAGACAD)

akta.pro secondary industries

Bereavement, Grief & Family Support Services (Hospice-Linked) (HLAFAEAO), Community Centers & Neighborhood Support Services (BPAGAEAL)

Keywords

• Cancer support services
• Peer counseling
• Survivor wellness programs
• Nonprofit fundraising
• Gynecological cancer support

Headquarters

HQ city

Yorktown Heights

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain

Revenue model

1. Fantastic Finds Retail Store: Fantastic Finds is an upscale resale shop in Chappaqua, NY selling donated men's and women's clothing, jewelry, accessories, and household items. All proceeds benefit Support Connection's free cancer support services. Staffed entirely by volunteers.
2. Individual Donations: Direct donations from individuals supporting the mission, including one-time and recurring gifts through online portal, mail, and monthly giving programs.
3. Event Fundraising: Major annual events including Support-A-Walk, Spirit Awards Brunch, Golf Outing, and Celebrate Life Day generate donations and sponsorships. Participants can create personal fundraising pages or join teams.
4. Corporate Sponsorships: Annual sponsorships and event sponsorships from businesses including NewYork-Presbyterian Hudson Valley Hospital, M&T Bank, Club Fit, and others provide funding recognition in return for logo placement and acknowledgment.
5. Vehicle Donations (CARS Program): Partnership with Charitable Adult Rides & Services (CARS) allows donors to contribute vehicles, generating tax deductions for donors and funds for Support Connection.
6. Shopping Partnerships: Partnerships with retailers including DeCicco Family Market (2% of grocery purchases), Anne Koplik Designs (20% of purchases), Unique Designs Corporate Gifting (10%), and Match Me Partners real estate referrals generate donations when customers designate Support Connection as their charity.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

Support Connection is a 501(c)(3) nonprofit organization that provides free, confidential emotional, social, and educational support to women, their families, and friends affected by breast, ovarian, and gynecological cancer. Core services include one-on-one peer counseling delivered by cancer-survivor staff, peer-led support groups, and mind-body wellness and educational programs, complemented by a social enterprise resale shop (Fantastic Finds) and signature annual fundraising events that sustain the free services.

Product overview

Support Connection is a 501(c)(3) nonprofit organization providing a portfolio of free cancer support services, not a technology product company. The core offerings center on emotional, social, and educational support delivered through One-on-One Peer Counseling (by cancer survivor staff), Support Groups (peer-to-peer format), and Education and Wellness Programs (yoga, tai chi, workshops). Additional services include Healing Arts and Social Activities, Open Discussions, and an online resource partnership with Smart Patients. The organization operates a social enterprise (Fantastic Finds resale shop) and runs signature fundraising events including the annual Support-A-Walk, Spirit Awards Brunch, Golf Outing, and Celebrate Life Day. All services are provided free of charge to individuals affected by breast, ovarian, or gynecological cancer.

Differentiator

Problem solved

Functional benefit

Brands

• Fantastic Finds: An upscale resale shop located at 400 King Street in Chappaqua, NY (in the Talbots shopping center). Sells new and gently used men's and women's clothing, jewelry, accessories, household items, and musical instruments. All proceeds benefit Support Connection's free breast, ovarian, and gynecological cancer support services.

Products and services

• One-on-One Peer Counseling Program Free, confidential peer counseling provided by cancer survivors offering personalized emotional support, guidance, and resource referrals to individuals affected by breast, ovarian, or gynecological cancer via phone, email, or in-person sessions.
• Support Groups Peer-to-peer support groups for women with breast, ovarian, or gynecological cancer, including groups for specific cancer types, post-treatment support, metastatic breast cancer, and dedicated men's groups for spouses/partners of those affected by cancer.
• Education and Wellness Programs Mind-body wellness programs including yoga, yoga nidra, tai chi, Rosen Movement, and gentle flow yoga designed to enhance quality of life for cancer survivors.
• Listen and Learn Webinars Educational programs delivered by webinar or toll-free teleconference featuring audio recordings, slides, and transcripts on topics related to cancer diagnosis, treatment, and recovery.
• Healing Arts and Social Activities Creative and social programs including junk journal making, virtual book club, and affirmation workshops providing opportunities for cancer survivors to connect in a relaxed, non-clinical setting.
• Open Discussions Topic-specific discussion sessions addressing particular challenges of living with cancer, including grief support for men who have lost a spouse/partner to cancer.
• Fantastic Finds Resale Shop Upscale resale shop selling donated men's and women's clothing, jewelry, accessories, and household items. All proceeds benefit Support Connection's free cancer support services. Located at 400 King Street in Chappaqua, NY.
• Support-A-Walk Annual Walkathon Annual community walk fundraiser to raise awareness and funds for free breast, ovarian, and gynecological cancer support services. Held at FDR State Park in Yorktown Heights, NY, with virtual participation options nationwide.
• Spirit Awards Brunch Annual fundraising event honoring individuals who demonstrate dedication to Support Connection's mission through awards presented in memory of notable supporters.
• Annual Golf Outing Annual golf tournament and dinner fundraiser benefiting Support Connection's free cancer support programs and services.
• Celebrate Life Day Annual celebration honoring cancer survivors for their strength and courage, held on National Cancer Survivors Day with musical entertainment, inspirational speakers, and community dining.
• Hope Takes Flight (Origami Crane Dedication Program) Program where supporters can dedicate origami cranes for a $20 donation in honor or memory of someone affected by cancer, with cranes displayed at the annual Support-A-Walk.

Quantifiable outcome

• 88 cents of every dollar donated goes directly to fund cancer support services
• +3 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eleven partnerships are on record, tiered core, major and minor.

• Smart PatientscoreStrategic or Co-development PartnerSupport Connection partnered with Smart Patients to expand online support for cancer patients and families. Smart Patients is an online community where people affected by breast, ovarian, and gynecological cancers can ask questions, share experiences, and find support from others who understand.
• NewYork-Presbyterian Hudson Valley HospitalcoreGTM or Marketing PartnerAnnual sponsor and event partner. Collaborates on educational programs including webinars and presentations such as 'Managing Stress During Recovery from Cancer' and 'Don\'t Lose Sight of the Bigger Health Picture: Surviving and Thriving After a Cancer Diagnosis.'
• Club FitmajorGTM or Marketing PartnerAnnual sponsor providing venue for yoga classes and wellness programs. Golf Outing Host sponsor. Community partner supporting cancer support services.
• M&T BankmajorGTM or Marketing PartnerPlatinum sponsor for Support-A-Walk and annual sponsor. Provides financial support and community visibility for cancer support programs.
• CARS (Charitable Adult Rides & Services)minorChannel Partner/ Reseller/ Distributor501(c)(3) nonprofit social enterprise that makes donating vehicles easy. CARS handles vehicle donations to Support Connection and provides tax deductions for donors.
• Network for GoodcoreTechnology or IntegrationOnline donation processing vendor that handles recurring donations, event registrations, and fundraising pages for Support Connection.
• Anne Koplik DesignsminorChannel Partner/ Reseller/ DistributorDesigner jewelry brand created a Support Connection Caring Heart Necklace and Bracelet. Donates 20% of entire purchase to Support Connection when Support Connection is designated as charity at checkout.
• DeCicco Family MarketminorChannel Partner/ Reseller/ DistributorGrocery store at 3651 Lee Road in Jefferson Valley, NY. Donates 2% of customers' grocery purchase total to Support Connection when designated at checkout.
• Match Me PartnersminorChannel Partner/ Reseller/ DistributorReal estate agent referral service. When customers buy or sell a house through their referral, Support Connection receives a donation.
• Unique Designs Corporate GiftingminorChannel Partner/ Reseller/ DistributorCorporate gifting company. Donates 10% of total purchase to Support Connection when customers choose Support Connection as their charity.
• Tesoro D'ItaliaminorGTM or Marketing PartnerRestaurant in Pleasantville, NY that hosted the Celebrate Life Day 2026 luncheon, providing venue and hospitality for the event.

Scale indicators6 records

Recent moves7 records

Expansion highlights6 records

Emerging players

• Breastcancer.org: Nonprofit providing medically reviewed breast cancer information, peer community forums, and educational resources. Comparable mission in breast cancer patient education and community; differs by being primarily digital/digital-first delivery.

Direct peers

• Look Good Feel Better: National nonprofit offering free wellness, beauty, and self-care programs for people undergoing cancer treatment. Comparable as a complementary wellness-oriented cancer support nonprofit with free programs and donor-funded model.
• Ovarian Cancer Research Alliance (OCRA): National nonprofit combining ovarian cancer research funding, advocacy, and survivor support programs including peer-to-peer mentoring. Comparable as a disease-specific (ovarian) cancer support organization with overlapping mission scope.
• Living Beyond Breast Cancer: National nonprofit providing education, support, and community for people affected by breast cancer. Directly comparable as a peer-support and education nonprofit serving the same breast cancer patient population with similar counseling/support group programs.
• Young Survival Coalition: National nonprofit focused on young adults affected by breast cancer, offering peer support, educational resources, and community. Comparable as a breast cancer peer-support nonprofit with similar targeted-population model.
• National Ovarian Cancer Coalition: National nonprofit providing ovarian cancer education, awareness, and survivor support programs. Comparable as a focused ovarian cancer support organization offering peer-to-peer programs and educational resources.
• Cancer Support Community: Large national nonprofit operating a network of community-based centers providing psychosocial support, counseling, and support groups to cancer patients and families. Comparable delivery model (free counseling/support groups) with substantially broader geographic footprint.
• Imerman Angels: National nonprofit providing free one-on-one peer mentorship connecting cancer survivors with patients, plus support groups. Closely comparable volunteer/survivor-led one-on-one peer support model — the most direct functional analog to Support Connection's core offering.
• SHARE Cancer Support: National nonprofit offering peer-led support, educational webinars, and helplines for women affected by breast, ovarian, and gynecological cancers. Highly comparable in mission scope, free services, survivor-led model, and toll-free helpline delivery.

Broad incumbents

• Susan G. Komen: Largest breast cancer-focused nonprofit globally, combining research funding, advocacy, and patient support services. Broadly incumbent in the same breast cancer support space but at vastly larger scale with different strategic emphasis on research.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCch9CwvMoxcSQHrTya3EbOA
• Facebookfacebook.com/SupportConnectionBreastAndOvarianCancerSupport
• Instagraminstagram.com/supportconnection
• Xx.com/supportconnect

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Success Connection