Wisag
WISAG Austria is a Vienna-based facility management provider serving commercial real estate, infrastructure, and residential property clients via seven regional branches, delivering integrated cleaning, building technology, security, and logistics services under the family-owned WISAG Gruppe.
- Company typePrivate
- Founded1995
- HeadquartersFrankfurt, Germany
- Headcount5,001–10,000
- GTM typeB2B
- OfferingServices
What Wisag does
WISAG Austria is a Vienna-based facility management provider and Austrian subsidiary of the family-owned WISAG Gruppe (parent founded in 1965, Austria operations established in 1995). The company delivers integrated facility management services across six core lines: building cleaning, building technology, security services, security technology, logistics services, and general facility management, serving commercial real estate, infrastructure, and residential property clients through a nationwide network of seven regional branches.
The company's service portfolio combines labor-intensive operational services (cleaning, guarding, logistics) with higher-skill technical offerings (building systems maintenance, security technology installation via its 2020-established WISAG Sicherheitstechnik GmbH subsidiary). Recent capability additions include AI-assisted video surveillance with computer-vision-based person recognition, applied as a support layer on existing camera infrastructure. The business operates within ISO-aligned certified processes and holds ÖGNI sustainability credentials relevant to institutional property tenders.
WISAG Austria generates revenue primarily through long-term, multi-service B2B facility management contracts with enterprise and institutional property owners, employing approximately 1,100-1,300 staff and reporting around €45 million in annual revenue as of January 2025. The unit sits within the broader WISAG Gruppe (50,000+ employees across DACH) and benefits from shared back-office, procurement, and personnel infrastructure, while remaining family-controlled by the Wisser family — a structure that supports continuity in long-cycle contract relationships.
Wisag firmographics
Firmographics- Name
- Wisag
- Legal name
- WISAG Service Holding Austria GmbH
- Website
- https://wisag.at
- Company type
- Private
- Founded year
- 1995
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- WISAG Austria is a Vienna-based facility management provider serving commercial real estate, infrastructure, and residential property clients via seven regional branches, delivering integrated cleaning, building technology, security, and logistics services under the family-owned WISAG Gruppe.
- Ownership category
- akta.pro rank
Wisag industry classification
Industry- Product category
- Facility Management Services
- NAICS
- Administrative and Support Services (561)
- SIC
- Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- Hard Services (MEP/HVAC, Electrical, Plumbing) (BPABAAAA)
Keywords
Where Wisag is headquartered
LocationHeadquarters
- HQ city
- Frankfurt
- HQ country
- Germany
- HQ region
- Europe
Offices7 records
Markets served
Wisag business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others
Revenue model
- Facility Management Services: Comprehensive FM solutions for commercial, infrastructure and residential properties including technical and infrastructural services
- Building Cleaning Services: Professional cleaning services including maintenance cleaning, special cleaning, glass and facade cleaning, technical cleaning, escalator cleaning and disinfection
- Building Technology Services: Technical building operations, maintenance and repair, energy management for building systems
- Security & Service: Object protection, patrol services, alarm service, emergency call center operations, concierge and porter services
- Security Technology: Consultation, installation and maintenance of alarm systems, video surveillance and access control systems
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Monthly | Cleaning Staff (Reinigungskraft) |
| Other | Monthly | Security Patrol Driver (Revierstreifenfahrer) |
| Other | Monthly | Security Guard (Wachdienst) |
| Other | Monthly | Security Porter/Reception |
| Subscription | Monthly | Accounting/Commercial Administration |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
Wisag product offering
Product offeringCore offering
WISAG Austria delivers integrated facility management services for commercial, infrastructure, and residential properties across Austria. Core offerings span building cleaning, technical building operations and energy management, manned security and security technology (alarm, video, access control), and in-house logistics such as concierge, mail, janitorial and document services. Services are sold and delivered as bundled contracts through six specialized subsidiaries under the WISAG Service Holding Austria GmbH holding.
Product overview
WISAG Austria offers holistic Facility Management services as a comprehensive platform with multiple integrated service modules. The core offerings include: Gebäudereinigung (Building Cleaning) with maintenance, special, glass/facade, technical cleaning, escalator cleaning and disinfection; Gebäudetechnik (Building Technology) with technical operations management, maintenance, and energy management; Sicherheit & Service (Security Services) with object protection, fire protection, porter and reception services; Sicherheitstechnik (Security Technology) with alarm, video and access control systems; Logistikdienste (Logistics Services) including concierge, janitorial, document services and mobile patrol; and Facility Management as the overarching service. These services are delivered through a network of specialized subsidiary companies across Austria with headquarters in Vienna.
Differentiator
Problem solved
Functional benefit
Brands
- KiWIS Stiftung: Children's education foundation established by WISAG owners to support educational opportunities for children and youth
Products and services
- Sicherheit (Security Services) Comprehensive security services for commercial, infrastructure and residential properties including object protection, fire protection, security consulting, porter and reception services, based on detailed risk analyses and security concepts.
- Sicherheitstechnik (Security Technology) Consulting, professional installation and maintenance of modern security technology including alarm systems, video systems and access control systems, integrated into an intelligent, networked building technology solution.
- Gebäudereinigung (Building Cleaning) Comprehensive cleaning services covering maintenance cleaning, basic and special cleaning, glass and facade cleaning, technical cleaning, escalator cleaning and disinfection, with tailored cleaning concepts for client properties.
- Gebäudetechnik (Building Technology) Technical building management with three decades of experience, manufacturer-independent services and complete provider services spanning technical operations management, maintenance and repair, and energy management across the full building lifecycle.
- Logistikdienste (Logistics Services) Optimised in-house logistics processes including concierge, janitorial services, internal relocations, postal and document services, porter and reception services, usher and event services, mobile patrol, and emergency and service center operations.
- Facility Management Comprehensive integrated facility management solutions for commercial, infrastructure and residential properties in Austria, delivered through a nationwide branch network and a bundled offering combining building cleaning, building technology, security and logistics services.
Quantifiable outcome
- Certified quality management through ISO 9001, ISO 14001 and ISO 45001
- +1 more outcomes
Companies that use Wisag
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles3 records
Wisag technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability3 records
Feature3 records
Wisag partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core and minor.
- KiWIS Stiftung (KiWIS Foundation)coreChildren's aid foundation established by WISAG owner family Wisser in 2015 to celebrate WISAG's 50th birthday. Now expanded to Austria to support families and improve children's educational prospects. Provides scholarships, after-school programs, and educational support for children of WISAG employees and the broader community.
- ÖGNI (Österreichische Gesellschaft für Nachhaltige Immobilienwirtschaft)minorPartnership with Austrian Sustainable Real Estate Association for knowledge exchange and collaboration on sustainable building practices, certification and ESG reporting in Austria.
Scale indicators5 records
Recent moves6 records
Expansion highlights4 records
Wisag competitors and assessment
Company assessmentBroad incumbents
- Bilfinger SE: German-listed industrial services provider with facility management and building technology offerings; competes for technical FM and infrastructure-property work in Austria.
- ENGIE Solutions (formerly Cofely/ENGIE Austria): Energy and multi-technical services arm of ENGIE with Austrian operations in HVAC, energy management, and FM — broader incumbent with stronger technical/energy tilt overlapping WISAG's Gebäudetechnik.
- Caverion Österreich: Nordic-listed technical building services and IFM provider active in Austria, with a stronger technical/HVAC tilt overlapping WISAG's building technology subsidiary.
Direct peers
- Strabag Property and Facility Services (PFS): Austrian subsidiary of construction group Strabag providing technical and commercial facility management — direct domestic peer particularly on technical FM and infrastructure-property contracts.
- Apleona Austria: Pan-European IFM operator (formerly Hochtief FM) active in Austria with technical building management, cleaning, security, and workplace services — competing for the same large multi-site IFM contracts.
- Gegenbauer Holding GmbH: Austrian-headquartered facility and building services group offering cleaning, security, technical, and property management — closest direct domestic competitor to WISAG Austria.
- Dussmann Service (Austria): German family-owned facility services group with Austrian operations, covering cleaning, security, technical building management, and commercial catering — directly comparable full-line IFM portfolio.
- ISS A/S (ISS Austria): Global integrated facility services provider with Austrian operations offering cleaning, security, technical, and workplace services. Direct competitor to WISAG Austria for the same enterprise IFM contracts across commercial real estate.
- Sodexo (Austria): French-listed global FM and food services group with Austrian presence. Competes head-to-head with WISAG on bundled IFM tenders for commercial and infrastructure properties.
Regional players
- Compass Group (Austria): Global contract catering and support services group with Austrian presence; competes selectively on bundled FM/food services contracts for commercial properties.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Wisag compliance and trust
Trust signalCompliance3 records
Wisag financial estimates
Financial estimateRevenue estimate
Valuation estimate
Wisag leadership team
Management profileNumber of profiles
Profiles11 records
Wisag subsidiaries and ownership
Company hierarchySubsidiaries6 records
Wisag funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Wisag M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Wisag
What does Wisag do?
WISAG Austria delivers integrated facility management services for commercial, infrastructure, and residential properties across Austria. Core offerings span building cleaning, technical building operations and energy management, manned security and security technology (alarm, video, access control), and in-house logistics such as concierge, mail, janitorial and document services. Services are sold and delivered as bundled contracts through six specialized subsidiaries under the WISAG Service Holding Austria GmbH holding.
Is Wisag a public or private company?
Wisag is a private company. It is classified as family owned and is currently operating.
When was Wisag founded?
Wisag was founded in 1995. It employs 5,001 to 10,000 people.
Where is Wisag based?
Wisag is headquartered in Frankfurt, Germany, in the Europe region.
How does Wisag make money?
Five revenue lines are on record. Facility Management Services are the primary driver. The others are building Cleaning Services, building Technology Services, security & Service and security Technology.
Who are Wisag's main competitors?
Broad incumbents on record are Bilfinger SE, ENGIE Solutions (formerly Cofely/ENGIE Austria) and Caverion Österreich. Direct peers are Strabag Property and Facility Services (PFS), Apleona Austria, Gegenbauer Holding GmbH, Dussmann Service (Austria), ISS A/S (ISS Austria) and Sodexo (Austria). Compass Group (Austria) is listed as a regional player.
Does Wisag have an API?
No public API is recorded for Wisag.
What industry is Wisag in?
Wisag's product category is Facility Management Services. Its primary akta.pro industry code is BPABAAAA, Hard Services (MEP/HVAC, Electrical, Plumbing). Its NAICS code is 561 and its SIC code is 8744.