Topinfo
Topinfo s.r.o. is a Prague-based Czech digital agency founded in 2000 that builds custom web applications, e-commerce platforms, and information systems for medium and large enterprises, supported by owned media properties including the TZB-info portal reaching up to one million monthly visitors.
- Company typePrivate
- Founded2000
- HeadquartersPrague, Czechia
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Topinfo does
Topinfo s.r.o. is a Prague-based Czech digital solutions agency founded in 2000 that builds custom web applications, portals, e-commerce platforms, and information systems for medium and large businesses. The company has completed more than 300 projects across 50+ permanent clients, with named engagements spanning manufacturing (RAVAK, Polysan, GT-Energy, ASIO), hospitality (Aquapalace Hotel Prague, Hotel Thermal), consumer electronics (Niceboy, LG Electronics), sanitary ware (SAPHO), and energy services (Energy Benefit Centre). The firm's technology core is a proprietary Topinfo CMS, extended in 2023 by two productized offerings: Reklamio (a complaint management system) and Confea (a conference management system).
Beyond custom development, Topinfo operates owned media properties including TZB-info, a Czech building-services portal reaching up to one million monthly visitors, alongside Estav.cz and Estav.tv (an internet television property). These media assets both generate advertising/PPC revenue and serve as a distribution and SEO moat for the agency's services. Integration partnerships with enterprise and marketplace platforms — Pohoda, K2, Helios, SAP, Heureka, and Zboží.cz — enable Topinfo to deliver projects that connect directly to clients' ERP, accounting, and e-commerce back-office systems.
The business model is a hybrid of project-based custom development (priced per engagement), media advertising on owned portals, PPC management fees, and an emerging subscription layer from Reklamio and Confea. The company is privately held and founder-owned, with no disclosed external funding rounds. The 11-50 employee headcount and 20+ year operating history position Topinfo as an established mid-market Czech digital agency rather than a venture-backed scale-up.
Topinfo firmographics
Firmographics- Name
- Topinfo
- Legal name
- Topinfo s.r.o.
- Website
- https://topinfo.cz
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Topinfo s.r.o. is a Prague-based Czech digital agency founded in 2000 that builds custom web applications, e-commerce platforms, and information systems for medium and large enterprises, supported by owned media properties including the TZB-info portal reaching up to one million monthly visitors.
- Ownership category
- akta.pro rank
Topinfo industry classification
Industry- Product category
- Custom Software Development
- NAICS
- Custom Computer Programming Services (541511), Software Publishers (513210)
- SIC
- Services-Computer Programming Services (7371), Services-Prepackaged Software (7372)
- akta.pro primary industry
- Process & Case Management Low-Code Platforms (HDAEAKAE)
- akta.pro secondary industries
- Customer Service/Support CRM & Contact Center Platforms (BPAFAFAK), Software/SaaS Subscriptions (Consumer & Prosumer) (CRAFAIAB)
Keywords
Where Topinfo is headquartered
LocationHeadquarters
- HQ city
- Prague
- HQ country
- Czechia
- HQ region
- Europe
Offices1 record
Markets served
Topinfo business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Custom Development Services: Project-based custom application and system development. Pricing is individually assessed based on project scope and complexity. Includes logistics systems, information systems, configurators, complaint systems, and conference systems.
- E-commerce Solutions: Custom e-shop development and implementation with B2B and B2C functionality. Includes payment gateway integration, system integrations, and ongoing maintenance.
- Web Presentations: Custom website development including corporate presentations, product catalogues, and microsites. Tailored to specific conversion goals with advanced features and UX/UI design.
- PPC and Campaign Management: Advertising campaign management services on Google Ads, Sklik, and Facebook. Includes campaign design, competitor analysis, brand and performance campaigns, remarketing, and optimization.
- Video Studio and Production: Professional video and audio content production including interviews, reports, podcasts, streams, conferences, webinars, and product videos. Studio rental and turnkey video production services.
- Reklamio (SaaS Complaint Management): Complaint management system with subscription-based pricing. Handles high-volume complaint processing with role-based workflows, notifications, and reporting.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom project-based pricing - quote required |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
Topinfo product offering
Product offeringCore offering
Topinfo designs and develops custom web applications, e-commerce platforms, corporate websites, and information systems for medium and large businesses, with all client deliverables built in-house using its proprietary Topinfo CMS rather than template platforms. The company also sells two standalone software products: Reklamio, a SaaS complaint management system processing 13,000+ complaints per month, and Confea, a conference management platform. Additional services include PPC campaign management, video production, and ongoing maintenance and support.
Product overview
Topinfo is a Czech digital solutions agency offering a portfolio of services centered on custom digital product development. The core offerings include Custom Development Services (tailor-made applications, logistics systems, and process automation), E-shops (B2B/B2C platforms with third-party integrations), Web Presentations & Microsites, Video Studio & Production, and PPC Campaign Management. The company also operates two branded software products: Reklamio (complaint management system handling over 13,000 complaints monthly) and Confea (conference management system). Additionally, Topinfo maintains its own media properties including TZB-info portal (up to 1M monthly visitors), Estav.cz, and Estav.tv internet television. All client deliverables are managed through the proprietary Topinfo CMS.
Differentiator
Problem solved
Functional benefit
Products and services
- Custom Development Services Tailor-made internet and intranet applications, logistics systems, information systems, configurators, and process automation solutions developed to client specifications. Designed for medium and large companies seeking solutions beyond standard market offerings.
- E-shops (E-commerce Solutions) Customized B2B and B2C e-commerce platforms with system integrations, payment gateway connections, product comparison tool support (Heureka, Zboží.cz), bulk ordering systems, partner management, and customer price lists.
- Web Presentations & Microsites Bespoke websites, corporate presentations, product catalogues, and landing pages with custom UX/UI design, interactive elements, and conversion rate optimization.
- Video Studio & Production Professional video and audio content production including interviews, reports, podcasts, streams, conferences, webinars, product videos, and promotional videos with full post-production capabilities and studio rental.
- PPC and Campaign Management
Quantifiable outcome
- 13,000+ complaints processed per month
- +2 more outcomes
Companies that use Topinfo
Customer profileNamed customers10 records
Segments4 records
Ideal customer profiles3 records
Topinfo technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
Feature4 records
Topinfo partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- PohodacoreAccounting system integration partner. Topinfo connects e-commerce and complaint management solutions to Pohoda accounting system for seamless data flow between business systems.
- K2coreInformation system integration partner. E-commerce and enterprise solutions integrated with K2 for inventory, warehouse, and business process management.
- HelioscoreAccounting system integration partner. Connections available between Topinfo solutions and Helios accounting/ERP systems.
- SAPcoreEnterprise system integration partner. Topinfo connects client solutions to SAP enterprise systems for comprehensive business process integration.
Scale indicators5 records
Recent moves5 records
Expansion highlights5 records
Topinfo competitors and assessment
Company assessmentBroad incumbents
- Cvent: Leading conference and event management SaaS — directly comparable to Topinfo's Confea product, with Cvent operating as a much larger, established incumbent in the same category.
- Freshdesk (Freshworks): Cloud-based customer support and ITSM platform with complaint/ticket management workflows — adjacent to Reklamio and represents competitive pressure from a scaled SaaS incumbent.
- ServiceNow: Enterprise platform for case management, workflow and CRM — overlaps with Reklamio and Topinfo's enterprise information-system work at the high end of the market.
- Zendesk: Global customer service and support CRM platform — comparable to Topinfo's Reklamio complaint-management product as a much larger incumbent offering overlapping customer-experience workflows.
Regional players
- Y Soft: Czech-headquartered enterprise software company with proprietary products and global reach — comparable as a Central European software firm that has built proprietary IP on top of custom-development roots.
- Kentico (Xperience): Czech-origin CMS and digital experience platform competing with agencies like Topinfo that build bespoke CMS solutions — comparable as a regional incumbent in the same enterprise CMS/website category.
Direct peers
- Brainhub: European software consultancy building custom web applications, SaaS products and digital platforms for B2B clients — comparable in scale, custom-delivery model and enterprise focus to Topinfo.
- Netguru: Poland-based custom software development and digital product agency serving enterprise clients with bespoke web, mobile and platform builds — directly comparable in service mix (custom dev, web, e-commerce) to Topinfo's agency model.
- ScienceSoft: IT services company offering custom software development, web and e-commerce solutions, and CRM/case-management implementations — competing with Topinfo across both custom dev and complaint/case-management software like Reklamio.
- Itransition: Custom software development and IT services firm delivering web applications, e-commerce and enterprise integrations for mid-market and enterprise clients — overlapping closely with Topinfo's custom development, systems integration and e-shop practices.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Topinfo social profiles
Digital presenceTopinfo financial estimates
Financial estimateRevenue estimate
Valuation estimate
Topinfo leadership team
Management profileNumber of profiles
Profiles3 records
Topinfo subsidiaries and ownership
Company hierarchySubsidiaries5 records
Topinfo funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Topinfo M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Topinfo
What does Topinfo do?
Topinfo designs and develops custom web applications, e-commerce platforms, corporate websites, and information systems for medium and large businesses, with all client deliverables built in-house using its proprietary Topinfo CMS rather than template platforms. The company also sells two standalone software products: Reklamio, a SaaS complaint management system processing 13,000+ complaints per month, and Confea, a conference management platform. Additional services include PPC campaign management, video production, and ongoing maintenance and support.
Is Topinfo a public or private company?
Topinfo is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Topinfo founded?
Topinfo was founded in 2000. It employs 11 to 50 people.
Where is Topinfo based?
Topinfo is headquartered in Prague, Czechia, in the Europe region.
How does Topinfo make money?
Six revenue lines are on record. Custom Development Services are the primary driver. The others are E-commerce Solutions, web Presentations, PPC and Campaign Management, video Studio and Production and reklamio (SaaS Complaint Management).
Who are Topinfo's main competitors?
Broad incumbents on record are Cvent, Freshdesk (Freshworks), ServiceNow and Zendesk. Regional players are Y Soft and Kentico (Xperience). Direct peers are Brainhub, Netguru, ScienceSoft and Itransition.
Does Topinfo have an API?
No public API is recorded for Topinfo.
What industry is Topinfo in?
Topinfo's product category is Custom Software Development. Its primary akta.pro industry code is HDAEAKAE, Process & Case Management Low-Code Platforms, with a secondary code of BPAFAFAK, Customer Service/Support CRM & Contact Center Platforms. Its NAICS code is 541511 and its SIC code is 7371.