Whole Heart

What Whole Heart does

Whole Heart (ホールハート) is a private, founder-operated psychological counseling salon registered as Holiness Godo Kaisha (ホールネス合同会社) and headquartered in Tokyo, Japan. Founded in 2007 by counselor Kenichi Takahashi (高橋賢一), a former IBM sales engineer turned certified industrial counselor, the business delivers one-on-one psychological counseling and therapy sessions — focused on love, marital, family, workplace, and personal-growth issues — to individual consumers and couples. The product surface consists of two offerings: a 90-minute face-to-face / ZOOM-video session priced at ¥20,000, and a 60-minute remote session delivered by phone, ZOOM, or Skype priced at ¥10,000; both are paid per session with no subscription, retainer, or membership structure.

The technical stack is essentially the founder himself plus commodity communications tooling: ZOOM and Skype for remote sessions, a PukiWiki/HAIK-based content website (wh-counseling.com) currently under renovation, and inbound routing through a website inquiry form and mobile line. No proprietary software, mobile app, booking platform, data product, API, or AI/ML capability is present; 'Holiness Method' (Wholeness Method) is described as a therapeutic framework rather than a codified product.

The commercial model is pure direct-to-consumer, appointment-based, with no resellers, partnerships beyond counseling-directory listings (kaunse-navi.com, sinri-navi.com), and no institutional client base. Operations are concentrated in three Tokyo/Kanagawa locations (Shibuya/Jingumae headquarters, a Shibuya rental salon, and a Miyazaki-dai satellite), complemented by remote delivery. Across a 17-year operating history Takahashi has reportedly handled 6,000+ cumulative cases; the firm has no external funding, no subsidiaries, and no identifiable headcount beyond the founder, making it a quintessential solo-professional practice.

Name

Whole Heart

Legal name

ホールネス合同会社

Website

https://wh-counseling.com

Company type

Private

Founded year

2007

Operating status

Operating

Short description

Whole Heart is a Tokyo-based, founder-operated psychological counseling salon offering 90-minute in-person sessions (¥20,000) and 60-minute remote sessions (¥10,000) for individuals and couples seeking personal development and relationship therapy, delivered by licensed counselor Kenichi Takahashi.

Ownership category

akta.pro rank

Product category

Mental Health Counseling

NAICS

Offices of Mental Health Practitioners (except Physicians) (62133), Offices of Mental Health Practitioners (except Physicians) (621330)

SIC

Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Couples & Family Therapy Teletherapy Platforms (HLALAEAG)

Keywords

• Psychological counseling services
• Individual therapy sessions
• Couples relationship counseling
• Mental health counseling
• Online therapy sessions

Headquarters

HQ city

Tokyo

HQ country

Japan

HQ region

Asia

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. In-person Counseling Sessions: 90-minute face-to-face counseling sessions at the salon or via ZOOM video, priced at 20,000 yen per session. Payment collected in cash on the day of service.
2. Online/Phone Counseling Sessions: 60-minute remote counseling sessions via telephone, ZOOM, or Skype, priced at 10,000 yen. Requires advance reservation and prepayment via bank transfer.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels2 records

Core offering

Whole Heart operates a psychological counseling salon in Tokyo that delivers individual, couples, and marriage counseling through 90-minute in-person sessions (20,000 yen) at physical salon locations or via ZOOM video, and 60-minute remote sessions (10,000 yen) via phone, ZOOM, or Skype. All services are delivered by founder-counselor Kenichi Takahashi using a blend of active listening, communication advice, and psychological therapy methods including the proprietary 'Wholeness Method' to address emotional and interpersonal relationship challenges.

Product overview

Whole Heart operates as a psychological counseling salon offering a unified service centered on human-delivered psychological counseling and therapy sessions. The primary offerings consist of face-to-face/in-person counseling (90 minutes, 20,000 yen) available at their physical salon locations or via ZOOM video, and remote phone/SNS online counseling (60 minutes, 10,000 yen) conducted via telephone, ZOOM, or Skype. Both services are delivered by lead counselor Kenichi Takahashi and incorporate psychological therapy methods including the Wholeness Method to address emotional issues and interpersonal relationship challenges. The salon specializes in areas including love/relationships, family, workplace, school, friendships, and personal growth.

Differentiator

Problem solved

Functional benefit

Products and services

• In-person / Face-to-face Counseling (面談・対面心理カウンセリング) 90-minute face-to-face psychological counseling session priced at 20,000 yen, conducted at the salon's physical locations (Shibuya/Jingumae headquarters, Shibuya rental salon, Miyazaki-dai salon) or via ZOOM video call. Includes active listening, psychological therapy, and communication advice tailored to resolve interpersonal and personal issues. Available to individuals, couples, and married couples. Cash payment on the day of service.
• Phone / SNS Online Counseling (電話SNSオンラインカウンセリング) 60-minute remote counseling session priced at 10,000 yen, delivered via telephone, ZOOM, or Skype. Designed for clients who live far away, have busy schedules, or prefer the convenience of receiving counseling from home. Available nationally within Japan and internationally. Requires advance reservation and prepayment via bank transfer.
• Psychological Therapy (心理セラピー) Psychological therapy sessions using the proprietary 'Wholeness Method' combined with other therapeutic approaches (vision psychology, transactional analysis, cognitive behavioral therapy, solution-focused therapy, etc.) to release emotions and address issues at their root cause. Applied within both in-person and online counseling sessions. Available for individuals, couples, and married couples.

Quantifiable outcome

• Over 6,000 counseling cases handled over 17 years of practice
• +1 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Partnerships

One partnership is on record.

• カウンセリング.COM (kaunse-navi.com)minorOthersListed on counseling directory website カウンセリング.COM as a registered counseling service provider. Provides visibility and referral traffic from individuals searching for counseling services online.

Scale indicators3 records

Recent moves4 records

Expansion highlights3 records

Direct peers

• unlace: Japanese online counseling and mental wellness service offering sessions with registered counselors. Comparable because it delivers the same online psychological counseling use case to Japanese consumers that Whole Heart covers via remote sessions.
• cotree: Japanese online counseling platform matching clients with licensed counselors via chat and video. Directly comparable as it operates in the same Japanese online psychological counseling market Whole Heart serves via Zoom/Skype.
• Mentalmatters: Japanese online mental health counseling platform connecting users with counselors and psychologists. Comparable as a Japanese-native teletherapy offering serving the same end-customer need (psychological counseling) that Whole Heart addresses remotely.

Broad incumbents

• BetterHelp: Global online therapy platform with a large network of licensed therapists. Comparable as it provides remote psychological counseling via video/phone/chat at scale, representing the broader incumbent category Whole Heart's remote service competes against.
• Talkspace: Established online therapy platform offering messaging and live sessions with therapists. Comparable as a scaled incumbent in the same remote psychological counseling category that Whole Heart serves through Zoom, Skype, and phone.

Emerging players

• 7Minds: Japanese online counseling and mental wellness service with a network of counselors. Comparable as it serves the same Japanese consumer market for online psychological counseling that Whole Heart addresses via remote sessions.
• Counseling Room Lapin (Laporno): Japanese counseling service offering individual and couples counseling sessions. Comparable as a Japanese boutique counseling provider competing in the same relationship and personal-growth counseling segment that Whole Heart targets.
• Heartsbridge: Japanese counseling service operating both in-person and online sessions. Comparable as it offers similar appointment-based psychological counseling for individuals and couples in Japan, overlapping with Whole Heart's in-person/remote hybrid model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Whole Heart