Caisse des médecins

What Caisse des médecins does

Caisse des Médecins is a Swiss professional cooperative (Société coopérative) founded in 1964 by independent physicians to outsource and professionalize the non-medical administration of medical practices. Headquartered in Urdorf with a secondary regional office in Thônex and a centralized processing center in Geneva, the cooperative serves more than 20,000 healthcare professionals across Switzerland, processing approximately 8 million invoices and 1.5 million reminders annually. It operates 11 decentralized regional agencies covering all Swiss language regions (German, French, Italian).

The core technology stack comprises three primary practice-management software products — Rockethealth (full practice management), Variante I (web-based billing requiring no local installation), and HIP (Healthcare Information Portal for psychotherapy practices) — all hosted in or integrated with the Geneva processing center. MediOnline provides online account access, while an XML 4.3 interface allows third-party practice software to transmit billing data directly to Caisse des Médecins. Add-on modules include electronic medical records (desktop and mobile), appointment scheduling, document management, and online appointment booking. The cooperative co-developed the CPTMA Plus tariff browser and the Tartools suite (Digni, Trans, Volumis, Doppio) with FMH to support the Swiss-wide TARDOC and outpatient flat-rate transition, and operates CDM Academy for training.

The business model is hybrid: transaction-based revenue from invoice processing, reminder fees (CHF 5-15 per reminder, publicly disclosed), and debt collection; subscription/software revenue from paid configurations and add-on modules (base software is free to cooperative members); factoring/advance-on-fees services for cash-flow management; and professional services revenue from training. Distribution combines a regional-agency field-sales model with a community-led motion through partnerships with FMH, ASP, FSP, SVO, ASPS, RME, ASMA, HVS, VDMS, and other Swiss healthcare professional associations. As a cooperative, profits are reinvested into product development rather than distributed to external shareholders.

Name

Caisse des médecins

Legal name

Caisse des Médecins Société coopérative

Website

https://caisse-des-medecins.ch

Company type

Private

Founded year

1964

Operating status

Operating

Headcount range

101–250 employees

Short description

Caisse des Médecins is a Swiss professional cooperative founded in 1964 that provides billing, debt collection, factoring, and practice-management software to more than 20,000 independent healthcare professionals across Switzerland.

Ownership category

akta.pro rank

Headquarters

HQ city

Thônex

HQ country

Switzerland

HQ region

Europe

Offices9 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others

Revenue model

1. Administrative Services: Billing, invoicing, debt collection, reminder services, factoring/advance on fees. Core revenue stream from processing invoices (8 million annually) and reminders (1.5 million annually).
2. Practice Management Software: Software licensing and subscription for Rockethealth, Variante I, HIP and MediOnline. Software is free for members with fees for individual configurations and options.
3. Training and Formation: Training services for healthcare professionals on billing, tariffs, and software use. Webinars and seminars on TARDOC and outpatient flat rates.
4. Factoring Services: Advance payments on fees for healthcare providers, providing cash flow flexibility. Part of the service diversification offerings.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Caisse des Médecins operates a cloud-based healthcare administrative platform that processes medical billing, debt collection and practice management for over 20,000 Swiss healthcare professionals. Its core products are practice management software (Rockethealth, Variante I, HIP, MediOnline) connected to a centralized Geneva data center, which handles approximately 8 million invoices and 1.5 million reminders annually on behalf of member practices. The cooperative also provides factoring services for cash-flow management, XML data exchange with third-party software, electronic medical record modules, and the proprietary TARDOC tariff browser developed jointly with FMH.

Product overview

Caisse des Médecins is a Swiss professional cooperative offering a comprehensive suite of medical practice management products and services. The core offerings include three main software variants: Rockethealth (full practice management software), Variante I (internet-based software), and HIP (for psychotherapy practices), all connected to a centralized processing center in Geneva. These integrate with MediOnline for online practice management and an XML interface for third-party software integration. The product portfolio also includes software extensions such as electronic medical records, appointment scheduling, document management, and online appointment booking. Specialized tools include Tartools (Digni, Trans, Volumis, Doppio) and the TARDOC Tariff Browser developed with FMH to support the new Swiss outpatient tariff system. Additional services include factoring for cash advances, debt collection, and comprehensive training through CDM Academy.

Differentiator

Problem solved

Functional benefit

Brands

• Rockethealth: Practice management software combining medical and administrative expertise for medical practices with a wide range of services.
• MediOnline
• Variante I
• HIP
• Tartools
• CDM Academy

Products and services

• Rockethealth Practice management software combining medical and administrative expertise to support medical office teams in all patient-related activities from appointment scheduling to service recording and billing. Designed for Swiss medical practices.
• Variante I Internet-based billing solution requiring no software installation. Service data is entered and billed directly online through the company's processing center. Free for members of the cooperative.
• HIP (Healthcare Information Portal) Internet-based practice management software designed specifically for small psychotherapy practices to optimize and simplify administrative processes. Provides all-in-one administration capabilities.
• MediOnline Online practice management tool hosted in the company's processing center, allowing members to access information, view data, generate statistics, modify addresses, make payments and transfers.
• XML Data Transmission XML-based data exchange service enabling medical offices using third-party software to transmit billing data to the company for processing, preparation and sending of invoices. Supports XML 4.3 format.
• Variante E (Fiche des prestations) Paper-based billing solution where practices record services on specific forms and the company handles data entry, invoice preparation and sending. Suitable for practitioners who only bill occasionally.
• Variante A Self-billing variant where practices create their own invoices and mail them to the company for data entry and sending.
• Factoring Service Advance payment service enabling practices to receive upfront payments for invoices to improve cash flow management. Provides financial flexibility for healthcare providers.
• Debt Collection Service Collection and judicial recovery services including reminder management, express solvency checks, and the R+ telephone reminder service. Processes 1.5 million reminders annually.
• CDM Academy Training platform offering webinars, videos and educational content for healthcare professionals on TARDOC tariff systems, outpatient flat rates, and practice management software usage.

Named customers3 records

Segments7 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Feature8 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• FMH (Fédération Médecine Suisse)coreStrategic or Co-development PartnerJoint development of Tartools (Digni, Trans, Volumis, Doppio) and CPTMA plus tariff browser. Strategic partnership for providing tariff tools and training resources to FMH members.
• ASPS (Association Spitex Privée Suisse)coreGTM or Marketing PartnerClose collaboration with the umbrella association of private Spitex organizations in Switzerland. ASPS is a key partner for reaching home care service providers.
• ASP (Association Suisse des Psychothérapeutes)coreGTM or Marketing PartnerProfessional association partnership providing information and registration links for psychology and psychotherapy practice software solutions.
• FSP (Fédération Suisse des Psychologues)coreGTM or Marketing PartnerProfessional association partnership offering web-based software registration links and prospectus materials for FSP members.
• SVO (Fédération Suisse des Ostéopathes)minorGTM or Marketing PartnerProfessional association partnership for osteopathy practices with registration links for Variante I web-based software.
• RME (Registre de Médecine Empirique)minorGTM or Marketing PartnerProfessional association partnership providing registration options for RME-registered practitioners.
• TCM Swiss Professional AssociationminorGTM or Marketing PartnerPartnership with Swiss professional association for Traditional Chinese Medicine, offering registration options for web-based and paper billing.
• ASMA (Association Suisse de Médecine Ayurvédique)minorGTM or Marketing PartnerPartnership with Swiss Ayurvedic medicine association providing software registration options.
• VDMS/asmm (Association Suisse des Masseurs Médicaux)minorGTM or Marketing PartnerPartnership with Swiss medical massage association offering software registration options.
• HVS (Association Suisse d'Homéopathie)minorGTM or Marketing PartnerPartnership with Swiss homeopathy association providing software registration options.
• XML Software PartnerscoreTechnology or IntegrationThird-party practice software companies with XML interface connectivity to transmit billing data to the Caisse des Médecins processing center.
• MediCongressminorGTM or Marketing PartnerPartnership for organizing specialized seminars in German-speaking Switzerland on TARDOC topics.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• CompuGroup Medical: Europe's largest provider of practice management software and billing services for physicians, dentists, and other healthcare professionals. Directly comparable to Caisse des Médecins in product scope (software, billing, factoring) and target customer (independent practices), though operating across multiple European countries rather than a single national cooperative.
• Vitodata AG: Swiss provider of practice management software and IT services for medical practices, including electronic medical records and billing tools. Closest direct Swiss-headquartered competitor to Caisse des Médecins' software stack, serving an overlapping customer base of independent Swiss physicians.
• Doctena: European online appointment-booking and practice management platform operating across Luxembourg, Belgium, Germany, the Netherlands, Switzerland, and Austria. Comparable to Caisse des Médecins' online appointment booking and MediOnline offerings, though more focused on patient-facing booking than full billing outsourcing.
• MediFox: German provider of software and administrative services for ambulatory care, therapy practices, and home-care providers (Spitex-class services). Comparable to Caisse des Médecins across therapy and Spitex customer segments, though operating in the German regulatory regime rather than Swiss TARDOC.
• Doctolib: Leading European practice management and patient-booking platform for healthcare professionals, with strong presence in France, Germany, and Italy. Comparable to Caisse des Médecins as a software-plus-services platform serving independent practices, though Doctolib emphasizes cloud-native booking and patient experience rather than billing outsourcing.
• Medidata AG: Swiss healthcare IT company providing practice management, electronic medical records, and billing software for medical practices. Directly comparable to Caisse des Médecins as a domestic Swiss vendor competing for the same independent-practitioner segment.
• CGM Switzerland (CompuGroup Medical Schweiz): Swiss subsidiary of CompuGroup Medical, providing practice management software, electronic medical records, and billing tools to Swiss physicians and dentists. Competes head-to-head with Caisse des Médecins' software and billing offerings within the same Swiss regulatory and reimbursement framework.
• HCI Solutions AG: Swiss healthcare IT specialist offering software solutions for pharmacies, medical practices, and hospitals, including indexing of pharmaceutical products and clinical decision support. Comparable to Caisse des Médecins as a Swiss healthcare software provider serving regulated healthcare workflows.
• AD Swiss (Ärztedienste): Swiss medical billing and administrative services provider offering tariff processing, debt collection, and factoring to independent healthcare providers. Direct overlap with Caisse des Médecins' billing, factoring, and reminder service lines for the same Swiss customer base.

Others

• medi24: Swiss telemedicine and medical triage service operated by the Medgate Group. Not a direct competitor, but a related Swiss healthcare-services provider operating in adjacent regulatory territory and serving overlapping independent-practitioner ecosystems.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/CaisseDesMedecins
• LinkedInlinkedin.com/company/aerztekasse

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Caisse des médecins