No-Q Digital Health Solutions

What No-Q Digital Health Solutions does

No-Q Digital Health Solutions is a privately held cloud-based SaaS company headquartered in Brixen (Bressanone), Italy, that provides capacity-controlled online appointment booking and resource management software. The platform is registered in Italy's Bozen commercial register as No-Q GmbH/srl with €200,000 paid-in share capital and operates with 11–50 employees. It serves pharmacies, public administration bodies, and businesses (corporate chains, associations, cooperatives) primarily across the DACH region (Germany, Austria, Switzerland) and Italy, with a German leadership team including CEO Matthew Polig and CFO Maria Hilber.

The product suite comprises five core modules — online appointment coordination, resource and capacity management, course booking, rental management, and staff management — complemented by add-ons for multi-site locator solutions, KBV-certified video consultation, and integrated Stripe/PayPal payments. The technology is differentiated by healthcare-specific regulatory integrations: direct interfaces to Germany's Robert Koch Institute (RKI), Gematik, and DEMIS for automated vaccination reporting, and to Italy's SPID and CIE for digital identity verification in public-sector bookings. The architecture supports a Platform-as-a-Service (PaaS) white-label deployment model that allows resellers and partners to host the solution under their own branding, domain, database cluster, and SSO.

The business model combines SaaS subscription platform fees with PaaS licensing for white-label resellers and transaction-based payment processing fees; pricing is quote-based and not publicly disclosed. No-Q runs a sales-led and channel-partner go-to-market motion, with free product demos scheduled through Pipedrive, plus industry events and YouTube content for top- and mid-funnel demand generation. The company is bootstrapped — no funding rounds are disclosed — and only one named reference customer (impftermine.de) is published. These signals together characterize a small, early-to-growth-stage vertical SaaS business anchored in regulated European healthcare and public-sector scheduling.

Name

No-Q Digital Health Solutions

Legal name

No-Q GmbH

Website

https://no-q.info

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

No-Q Digital Health Solutions is a cloud-based SaaS platform providing capacity-controlled appointment booking, resource management, and staff scheduling for pharmacies, public administration, and businesses across the DACH region and Italy.

Ownership category

akta.pro rank

Product category

Healthcare Appointment Scheduling Software

NAICS

Software Publishers (5132)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Care Navigation, Referral & Digital Front Door Platforms (HLALABAH)

akta.pro secondary industries

Virtual Pharmacy & Medication Management Integration Platforms (HLALABAL), Professional & Business Services Marketplaces (Freelancers, SMB Services) (BPAMAHAG)

Keywords

• Appointment booking software
• Capacity management platform
• Healthcare scheduling software
• Pharmacy booking system
• Public administration appointments

Headquarters

HQ city

Bressanone

HQ country

Italy

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. SaaS Subscription Platform Fees: Cloud-based software subscription model for appointment booking and resource management. Customers pay for access to the No-Q platform with various feature tiers.
2. PaaS/Whitelabel Licensing: Platform-as-a-Service licensing fees for resellers who white-label the technology under their own brand, including options for separate infrastructure clusters and SSO integration.
3. Transaction-based Payment Processing: Online payment services integrated via Stripe and PayPal with automatic receipt generation. Revenue derived from payment processing convenience.

Go-to-market motion3 records

Distribution channels3 records

Marketing channels4 records

Core offering

No-Q provides a cloud-based SaaS platform for capacity-controlled online appointment booking, combining appointment management with resource and capacity planning, course booking, rental management, and staff management. It serves pharmacies, public administration, and corporate customers with healthcare-specific regulatory integrations (RKI, Gematik, DEMIS, KBV-certified video consultations) and Italian digital identity verification (SPID/CIE). The company also offers a Platform-as-a-Service (PaaS) white-label model for resellers.

Product overview

No-Q is a cloud-based capacity-controlled online appointment booking platform consisting of five core products and three add-on modules. The core suite includes Online-Terminkoordination (appointment management), Ressourcen- und Kapazitätsverwaltung (resource and capacity management), Kursbuchung (course booking), Verleihmanagement (rental management), and Personalmanagement (staff management). These core products are designed to work together holistically — the appointment booking system is linked with staff management to match customer demand with employee availability. Add-on modules include Locator-Lösungen for multi-site organizations, Termin-Videosprechstunde for video consultations, and Onlinebezahlung for integrated payment processing. The company also offers a Platform-as-a-Service (PaaS) white-label model for resellers to deploy the technology under their own brand.

Differentiator

Problem solved

Functional benefit

Products and services

• Online-Terminkoordination (Online Appointment Management) Capacity-controlled online appointment booking platform that enables service providers to create appointment slots, manage public and private bookings, send automated reminders, and collect digital documents from customers. It is for pharmacies, public administration, and businesses that need centralized appointment coordination.
• Ressourcen- und Kapazitätsverwaltung (Resource and Capacity Management) Advanced capacity and resource management module that allows real-time capacity adjustment, dependency definition between services, location hierarchy organization, and cross-service calendar overview. It is for organizations that need to coordinate complex services with inter-service dependencies.
• Kursbuchung (Course Booking) PaaS solution for course coordination and course management supporting one-off or recurring course dates with flexible participant limits, waiting lists, and staff scheduling. It is for training providers, educational institutions, and organizations running courses and workshops.
• Verleihmanagement (Rental Management) Equipment rental coordination solution displaying real-time availability on websites with booking widget, pre-booking support without overbooking risk, and paperless contract processing. It is for rental service providers managing physical assets.
• Personalmanagement (Staff Management) Personnel management solution covering shift planning, legally compliant working hour recording, overtime and holiday tracking, employee qualification management, and payroll preparation reports. It is for service organizations seeking integrated staff scheduling alongside appointment booking.
• Locator-Lösungen (Locator Solutions) Multi-site locator solution for associations, cooperatives, or organizations with branch networks. It displays real-time availability across locations and enables direct booking through the locator. It is for multi-branch organizations that need to surface cross-location service availability.
• Termin-Videosprechstunde (Video Consultation) KBV-certified video consultation solution integrated with appointment booking, supporting secure individual or group video consultations with chat communication. It is for healthcare providers needing compliant video consultations, particularly for sensitive health topics in Germany.
• Onlinebezahlung (Online Payment) Online payment service via Stripe and PayPal enabling customers to pay during booking, with automatic receipt generation, refund options, and detailed payment reports. It is for organizations that need integrated payment processing tied to the appointment booking flow.
• Whitelabel / Platform as a Service (PaaS) White-label platform offering allowing resellers to sell the complete No-Q booking solution under their own brand with custom domains, branding, separate database clusters, and SSO integration options. It is for software resellers, system integrators, and technology partners looking to add a branded appointment booking platform to their portfolio.

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Feature10 records

Partnerships

Six partnerships are on record, tiered core.

• StripecoreTechnology or IntegrationStripe is integrated as the primary payment provider for No-Q's online payment services. The integration enables instant payments, automatic receipt generation, and refund processing for bookings.
• PayPalcoreTechnology or IntegrationPayPal is integrated as an additional payment provider for online payment services, complementing Stripe for customer payment flexibility.
• Robert Koch Institute (RKI)coreTechnology or IntegrationDirect interface to RKI for automated flu vaccination reporting. Vaccination data is automatically reported upon booking completion according to RKI specifications.
• GematikcoreTechnology or IntegrationDirect interface to Gematik for German healthcare system integrations and compliant digital health solutions.
• DEMIS (Deutsches Elektronisches Melde- und Informationssystem)coreTechnology or IntegrationInterface to DEMIS for German electronic reporting and information system for infectious disease monitoring.
• SPID/CIE Identity ProviderscoreTechnology or IntegrationDigital identity verification providers integrated for Italian market. Bookings require verification via SPID or CIE login to ensure authentic user identification.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Calendly: Dominant horizontal scheduling SaaS with broad enterprise adoption. Comparable as core appointment-booking technology, but operates across all verticals without healthcare-specific regulatory integrations.
• Zoho Bookings: Scheduling module within the broader Zoho business software suite. Comparable as a configurable online appointment-booking SaaS with payment and integration support, though less verticalized to healthcare.
• HubSpot Meetings: Scheduling tool within the HubSpot CRM/marketing platform. Comparable as appointment-booking infrastructure with payment and CRM integrations, though embedded in a broader marketing/CRM suite rather than verticalized to healthcare.
• Square Appointments: Appointment-booking product from Block (Square) targeting SMB service businesses with integrated payments. Comparable in bundling scheduling with payment processing and staff management.
• Mindbody (Booker): Large SaaS appointment-booking and business management platform serving wellness, fitness, and service businesses. Comparable on appointment booking, staff/resource scheduling, and payment processing at scale.

Direct peers

• Doctolib: European healthcare appointment-booking and telehealth platform operating across France, Germany, Italy, and other markets. Directly comparable as a healthcare-focused booking platform with video consultation, patient management, and regulatory integrations serving doctors and clinics.
• Docplanner: Healthcare appointment booking and practice management SaaS active across Europe and Latin America. Closely comparable in healthcare vertical focus, online booking, and provider management, though Docplanner targets practitioners rather than pharmacies specifically.
• SimplyBook.me: Online booking SaaS targeting service businesses, clinics, and public-sector use cases. Comparable in offering customizable booking widgets, payment integrations, and white-label/PaaS-style deployments for SMBs and healthcare-adjacent customers.

Regional players

• Doctena: European online doctor appointment booking platform serving Belgium, Germany, Luxembourg, Netherlands, Austria, Switzerland, and other markets. Closely comparable in healthcare-focused booking across DACH and Benelux with patient-facing scheduling.
• Docasoft / Samedi: German healthcare booking and patient-management platform primarily serving clinics, hospitals, and practitioners in DACH. Comparable in DACH healthcare booking with regulatory-grade patient workflows.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutu.be/bpS03zAPdUE
• LinkedInlinkedin.com/company/no-q-visitor-management

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about No-Q Digital Health Solutions