Huisartsenspoedpost Oost-Brabant

What Huisartsenspoedpost Oost-Brabant does

Huisartsenspoedpost Oost-Brabant is a regional Dutch healthcare institution that delivers non-deferrable (urgent) primary GP care during evenings, nights, weekends, and public holidays. It operates from five physical posts at regional hospitals in Eindhoven, Geldrop, Helmond, 's-Hertogenbosch (headquarters), and Uden, and it runs a centralized Telephone Triage Center across two sites (Den Bosch and Eindhoven) that routes patient calls to the appropriate post, home visit, or self-care advice. Service is phone-first; walk-ins without triage are not accepted. The organization is staffed by approximately 350 employees, including triagists, doctors' assistants, nurses, and GPs, conducting around 4,500 triage assessments per week.

Its core product is the after-hours GP service itself (telephone triage, in-post consultation, and home visits), supplemented by an online Health Information Portal of 70+ condition pages and an online self-assessment questionnaire (vragenlijst) designed to direct patients to the right care level. Underlying technology is not publicly disclosed; there are no documented proprietary systems, APIs, or AI/ML components.

Revenue derives from the Dutch mandatory health insurance system under the standard NZA tariff framework for instellingen voor niet-uitstelbare huisartsenzorg, with the organization serving approximately 600 affiliated GPs and 1.2 million residents across the East Brabant region. Patient-facing pricing for triage consultation is not publicly disclosed. Co-located service partnerships with five hospitals — Bernhoven, Catharina, Jeroen Bosch, Elkerliek, and St. Anna — together with working agreements in home care (VVT), mental health (GGZ), and ambulance services, form the operational backbone. Marketing is primarily institutional (website, content portal, social channels) rather than demand-generation; acquisition occurs through necessity-driven referral by GPs, hospitals, and national platforms such as thuisarts.nl.

Name

Huisartsenspoedpost Oost-Brabant

Legal name

Huisartsenspoedpost Oost-Brabant

Website

https://huisartsenpostenoostbrabant.nl

Company type

Private

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Huisartsenspoedpost Oost-Brabant is a Dutch regional after-hours GP care institution operating five hospital-co-located posts and a dual-site telephone triage center, serving 1.2 million East Brabant residents via 600 affiliated GPs.

Ownership category

akta.pro rank

Headquarters

HQ city

Den Bosch

HQ country

Netherlands

HQ region

Europe

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Public Healthcare Funding: As a Dutch public healthcare institution (instelling voor niet-uitstelbare huisartsenzorg), Huisartsenspoedpost Oost-Brabant operates within the Dutch health insurance system. The organization is funded through mandatory Dutch health insurance contributions and provides care covered by standard health insurance policies. No patient cost details are publicly disclosed for the triage consultation itself.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Huisartsenspoedpost Oost-Brabant is a designated Dutch healthcare institution providing non-deferrable (urgent) general practitioner care during out-of-hours periods — evenings, nights, weekends, and public holidays. Care is delivered via telephone triage routed through a centralized triage center (Den Bosch and Eindhoven), followed by in-person consultations at five distributed GP posts co-located with regional hospitals, or home visits for patients who cannot travel. The service targets roughly 1.2 million residents and visitors of East Brabant and is delivered by about 350 employees, supported by 600 affiliated GPs.

Product overview

Huisartsenspoedpost Oost-Brabant is a healthcare service organization providing urgent GP care during evenings, nights, weekends, and public holidays. The organization operates five physical locations (Eindhoven, Geldrop, Helmond, 's-Hertogenbosch, and Uden) and a centralized Triage Center with two sites in Den Bosch and Eindhoven. The core service offering consists of telephone triage to assess care urgency, in-person consultations at the posts, and home visits. Additionally, the organization provides an online Health Information Portal covering over 70 health conditions with self-care guidance. Services are delivered by a team of approximately 350 employees including triagists, doctors' assistants, nurses, and general practitioners, serving 1.2 million residents and 600 affiliated GPs.

Differentiator

Problem solved

Functional benefit

Products and services

• Huisartsenspoedpost (GP Emergency Post) Services Urgent general practitioner care provided during evenings, nights, weekends, and public holidays from five locations across the East Brabant region in the Netherlands, delivered under the Dutch mandatory health insurance framework for non-deferrable care.
• Telephone Triage Center (Triagecentrum) Centralized telephone triage service operating across two locations (Den Bosch and Eindhoven) where trained triagists assess the urgency of patient calls and direct them to the appropriate care setting (consultation at a post, home visit, or self-care advice). All patients must telephone ahead before attending a post.
• Emergency Consultations and Home Visits In-person GP consultations at the five post locations (Eindhoven, Geldrop, Helmond, 's-Hertogenbosch, Uden) and home visits dispatched for patients who cannot travel, provided to patients whose complaints qualify as urgent after telephone triage.

Quantifiable outcome

• 4,500 triage assessments per week
• +1 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core.

• Bernhoven Hospital (Uden)coreStrategic or Co-development PartnerThe Huisartsenpost Uden is co-located with Bernhoven Hospital, where the RegioApotheek in Bernhoven pharmacy is also situated adjacent to the hospital's main entrance, enabling integrated patient care pathways.
• Catharina Hospital (Eindhoven)coreStrategic or Co-development PartnerThe Huisartsenpost Eindhoven is co-located with or near Catharina Hospital, with the Centrale Dienstapotheek pharmacy located next to the GP post in the hospital, facilitating seamless patient referrals and integrated care.
• Jeroen Bosch Hospital ('s-Hertogenbosch)coreStrategic or Co-development PartnerThe Huisartsenpost 's-Hertogenbosch is located in proximity to Jeroen Bosch Hospital, with the Jeroen Bosch Apotheek pharmacy in the hospital lobby open 24/7, supporting integrated out-of-hours care.
• Elkerliek Hospital (Helmond)coreStrategic or Co-development PartnerThe Huisartsenpost Helmond is co-located with or near Elkerliek Hospital, housing the Dienstapotheek Peelland pharmacy in the hospital, enabling coordinated after-hours care delivery.
• St. Anna Hospital (Geldrop)coreStrategic or Co-development PartnerThe Huisartsenpost Geldrop is co-located with St. Anna Hospital, housing the AnnApotheek pharmacy in the hospital, supporting integrated out-of-hours healthcare delivery.
• Regional Healthcare Partners (VVT, GGZ, Ambulance Services)coreStrategic or Co-development PartnerThe organization works in close cooperation with home care (VVT - Verpleging, Verzorging en Thuiszorg), mental health services (GGZ - Geestelijke Gezondheidszorg), and ambulance services (ambulancedienst) to ensure comprehensive patient care pathways, including referrals for home visits and crisis interventions.

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Huisartsenposten Rijnmond: After-hours GP cooperative serving the greater Rotterdam/Rijnmond area, operating telephone triage and physical posts in a similar regional monopoly model. Comparable in scale, governance, and integration with regional hospitals.
• Huisartsenposten Amsterdam: Operates the after-hours GP cooperative (HAP) for the Amsterdam region, providing the same telephone triage, consultation, and home-visit model for non-deferrable GP care outside office hours. Directly comparable in service model, regulatory framework, and funding structure.
• Huisartsenposten Utrecht: Regional after-hours GP post serving the Utrecht province, offering telephone triage, consultations, and home visits. Functionally identical to Huisartsenspoedpost Oost-Brabant in service offering and target population.
• Doktersdienst Groningen: Out-of-hours GP service for the Groningen region, providing triage and urgent consultations during evenings, nights, and weekends. Operates under the same Dutch IGJ regulatory framework and serves a comparable regional function.

Regional players

• Spoedeisende Hulp West-Brabant: Adjacent regional urgent-care provider in West Brabant, anchored at Amphia Hospital. While primarily hospital emergency department-based, it competes for after-hours urgent care demand in geographies bordering Oost-Brabant.

Broad incumbents

• NHS 111 (Out-of-Hours GP services, UK): UK's national non-emergency telephone triage and out-of-hours GP service, providing clinical assessment, advice, and routing to urgent care. Comparable as a publicly funded after-hours primary-care triage and dispatch model, though operating at national scale rather than regional.

Others

• InEen: Dutch industry association for primary care organizations including HAPs, representing collective interests of huisartsenposten. Comparable as the industry-level umbrella under which the company operates and through which national-level coordination and standards flow.

Emerging players

• Thuisarts.nl: Nationally endorsed online self-care and triage information platform funded by the Dutch GP association (NHG). Acts as a digital front door that can substitute for low-urgency calls to the HAP, representing both a referral partner and a competitive alternative for non-urgent cases.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/HuisartsenpostenOostBrabant
• LinkedInlinkedin.com/company/huisartsenposten-oost-brabant

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Huisartsenspoedpost Oost-Brabant