HAP Schievliet

What HAP Schievliet does

HAP Schievliet, legally Huisartsenposten Schievliet, is a Dutch after-hours GP emergency clinic (huisartsenpost) operating two physical locations in Delft (Reinier de Graafweg 5, on the Reinier de Graaf hospital campus) and Schiedam (Vlietlandplein 2). The organization provides urgent primary care outside regular GP office hours: weekdays from 17:00 to 08:00, plus 24-hour coverage on weekends and national holidays. Its core technology is a telephone-first triage system: every patient contact begins with a phone call routed to a trained triage assistant, who assesses urgency and directs the patient to one of three care pathways: telephone medical advice, an in-person clinic appointment, or a GP home visit (reserved for patients unable to travel). Night-time in-person consultations between 23:00 and 08:00 are consolidated at the Delft location only. The organization also publishes an A-Z self-care information library covering more than 80 health complaints on hapschievliet.nl and integrates with the national Landelijk Schakelpunt (LSP) for electronic health record exchange with daytime GP practices.

The organization is staffed by 62 employees, including GPs and triage assistants, and is governed through a client council (Cliëntenraad) and a published whistleblower policy (2025 Klokkenluidersregeling). It is privately held with no identified parent company, no disclosed funding rounds, and no M&A history in the provided data. Its commercial model is direct billing to Dutch health insurers (zorgverzekeraars) under the mandatory basisverzekering, with three published tariffs: triage consult €35.00, standard clinic consultation €191.86, and GP home visit €287.78. Critically, GP post contacts do not count against the patient's eigen risico (mandatory deductible), which positions HAP Schievliet as a cost-effective alternative to hospital emergency departments (SEH) for non-life-threatening urgent presentations.

The customer base is the general resident population of Delft and Schiedam requiring urgent but non-life-threatening care when daytime GP practices are closed; life-threatening cases are referred to 112 emergency services. The patient population is highly fragmented (retail/B2C), while payer relationships are concentrated among Dutch health insurers. Marketing is primarily organic: local SEO, Google Maps listings, the website's health content library, an explanatory homepage video, and post-visit satisfaction follow-up calls. No app, no proprietary AI, and no disclosed commercial partnerships were identified.

Name

HAP Schievliet

Legal name

Huisartsenposten Schievliet

Website

https://hapschievliet.nl

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

HAP Schievliet is a Dutch after-hours GP emergency clinic (huisartsenpost) operating two locations in Delft and Schiedam, providing telephone triage, in-person urgent consultations, and home visits outside regular GP hours, billing directly to Dutch health insurers.

Ownership category

akta.pro rank

Product category

Urgent Primary Care / After-Hours GP Services

NAICS

Offices of Physicians (except Mental Health Specialists) (621111)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

After-Hours & Walk-In Primary Care Clinics (HLAFADAH)

Keywords

• After-hours GP services
• Urgent primary care
• Telephone triage
• Home visit doctor
• Emergency GP clinic

Headquarters

HQ city

Schiedam

HQ country

Netherlands

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure

Revenue model

1. Insurance billing for GP consultations: HAP Schievliet directly bills health insurers (zorgverzekeraars) for all patient contacts, including telephone consultations, clinic consultations, and home visits. These services fall under the mandatory Dutch basic health insurance (basisverzekering). Patients with no insurance or foreign insurance must pay directly and seek reimbursement independently.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

HAP Schievliet operates after-hours GP emergency clinics (huisartsenposten) in Delft and Schiedam, providing urgent primary care outside regular office hours. Services include telephone triage consultations, in-person clinic visits at two physical locations, and GP home visits for patients unable to travel. All patient contacts are billed directly to Dutch health insurers under the mandatory basic health insurance.

Product overview

Huisartsenspoedposten Schievliet (HAP Schievliet) is an after-hours emergency GP service provider operating two locations in Delft and Schiedam, Netherlands. The organization offers urgent primary care services outside regular GP office hours, including phone-based triage consultations, in-person visits at their facilities, and home visits when medically necessary. They also provide extensive health information resources covering over 80 health conditions through their patient education platform.

Differentiator

Problem solved

Functional benefit

Products and services

• Huisartsenspoedpost Delft

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators1 record

Recent moves6 records

Expansion highlights3 records

Regional players

• HAP Westland: After-hours GP post serving the Westland region neighboring Delft and Schiedam. Highly comparable operating model and Dutch regulatory setting, but operates in a distinct geography rather than competing directly.

Broad incumbents

• NHS 111: UK national telephone triage and urgent care advice service. Operates a comparable phone-first triage model for out-of-hours urgent care, but at national scale and as part of the public NHS rather than a regional GP cooperative.
• Teladoc Health: Global telehealth incumbent offering virtual urgent and primary care. Overlaps with HAP Schievliet on the telephone triage / virtual consultation use case, but serves a much broader geography and customer base.

Emerging players

• Doccla: European virtual ward and remote monitoring provider. Tangentially comparable to HAP Schievliet's clinician home visit offering, particularly where acute monitoring is delivered in patients' homes rather than in a clinic.
• CityMD: US walk-in urgent care chain. Comparable in offering unscheduled, in-person primary/urgent care outside of regular practice hours, though it operates a retail clinic model rather than a telephone-triage-first GP post.

Direct peers

• Spoedpost Tilburg: Combined emergency care post (huisartsenpost + SEH) in Tilburg. Comparable in offering telephone triage and after-hours GP care, with a similar insurer-funded revenue model under Dutch basic insurance.
• HAP Amsterdam: Large after-hours GP post serving Amsterdam. Operates the same Dutch huisartsenpost model with telephone triage, multiple clinic locations, and home visits — directly comparable in service design, though at materially larger scale.
• HAP Zeist: After-hours GP post in Zeist explicitly referenced in HAP Schievliet's FAQ. Operates the same huisartsenspoedpost telephone triage / clinic / home visit model, making it a directly comparable regional Dutch peer.
• Huisartsenposten Rijnmond: After-hours GP cooperative serving the greater Rotterdam region in Zuid-Holland, offering the same telephone triage, clinic, and home-visit model as HAP Schievliet. Highly comparable in service mix, payer model, and Dutch regulatory environment.

Others

• Moet ik naar de dokter?: Dutch national online symptom checker integrated into HAP Schievliet's own website. Adjacent rather than competitive — it functions as a triage deflection tool that complements the GP post's telephone service.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/hapschievliet

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HAP Schievliet