Smarter Airports

What Smarter Airports does

Smarter Airports A/S is a Danish airport technology vendor founded in 2020 as a joint venture between Copenhagen Airports (CPH) and IT consultancy Netcompany, headquartered at Strandgade 3, Copenhagen. The company develops and sells AIRHART, a composable airport operations orchestration platform (AOOP) delivered as consumption-based SaaS. AIRHART integrates the three foundational airport IT modules — Airport Operational Database (AODB), Airport Collaborative Decision Making (A-CDM), and Airport Operations Plan (AOP) — into a single platform built on a modern ASP.NET single-page application stack with open APIs and no hard vendor lock-in. The codebase is greenfield, with the oldest code dated 2019, positioning AIRHART as a challenger to legacy airport IT vendors that rely on 1980s-era monolithic systems.

The product surface spans 14+ configurable modules including Flight Schedule Management, Resource Allocation & Planning, Turnaround Management, Aerodrome Event Orchestrator (AEO), Inspections & FOD, Multi Airport Support, Passenger Experience, Baggage Management, Cargo Management, IoT Management, Information Display System, and Commercial Management, supported by core features such as AI/ML-driven forecasting, Logic Flow no-code automation, Insights analytics, a Unified UI portal, and a Unified App for mobile operations. AIRHART embeds machine learning for flight delay prediction, Schedule Maturity scoring, anomaly detection, and disruption mitigation, while integrating third-party computer vision (via Assaia) for turnaround optimization. The Integrations Framework exposes well-documented APIs and supports SITA Type B domain standards.

Smarter Airports monetizes through monthly SaaS subscriptions for the core platform, separately priced business modules, and professional services covering implementation, configuration, and organizational change management. Go-to-market is enterprise field sales targeting major international airport operators, supplemented by an invitation-only Prime Partner Community that embeds leading airports into product co-development, and event-driven lead generation at industry conferences such as Future Travel Experience (FTE). Named customers include Copenhagen Airports (joint venture partner, 30M+ passengers/year, 6,000+ users across 50 organizations), Munich Airport (~50M passengers/year), and Heathrow Airport. With 11-50 employees, the company is privately held and parent-funded through CPH and Netcompany; no external funding rounds have been disclosed.

Name

Smarter Airports

Legal name

Smarter Airports A/S

Website

https://smarterairports.com

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

11–50 employees

Short description

Smarter Airports is a Danish SaaS vendor that sells AIRHART, a composable airport operations orchestration platform combining AODB, A-CDM, and AOP modules with AI-driven forecasting and open APIs, sold on a consumption-based subscription to major international airport operators including Copenhagen, Munich, and Heathrow.

Ownership category

akta.pro rank

Product category

Airport Operations Software

NAICS

Airport Operations (48811), Support Activities for Air Transportation (4881)

SIC

Airports, Flying Fields & Airport Terminal Services (4581)

akta.pro primary industry

Digital Process Automation (DPA) & Orchestration Suites (HDAEAHAF)

akta.pro secondary industries

iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG), iPaaS & Workflow Automation (BPAMAOAB), Enterprise Application Modernization (Monolith-to-Modules, Domain Modernization) (BPAEAFAG), Integrations, APIs & Automation (Middleware/iPaaS) (THALAMAN)

Keywords

• Airport operations software
• Airport management platform
• AODB solutions
• A-CDM systems
• Aviation operations SaaS

Headquarters

HQ city

Copenhagen

HQ country

Denmark

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. AIRHART Platform SaaS Subscription: AIRHART is delivered as a service (SaaS) on a consumption-based model. Airports pay a monthly subscription for access to core platform features including Insights, Operational Flight Management, Matching & Enrichment Engine (AODB), Community Enabled Libraries, Core Data & Assets, Integrations Framework, Situational Awareness, User Management, Unified UI, Basic Operational Features, AI/ML, and Logic Flow. Additional business-specific modules are priced separately, allowing airports to tailor solutions and scale up or down as required.
2. Professional Services: End-to-end IT delivery including implementation, configuration, and organizational change management to support successful digital transformation. Includes agile methodology with MVP releases, business process library adoption, and organizational change management training.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Smarter Airports provides the AIRHART Airport Operations Orchestration Platform (AOOP), a composable and modular SaaS platform for total airport management. The platform integrates AODB (Airport Operational Database), A-CDM (Airport Collaborative Decision Making), and AOP (Airport Operations Plan) modules with AI/ML forecasting, Logic Flow automation, and an open Integrations Framework, allowing airports to replace legacy 1980s systems with a flexible, no-lock-in architecture. The company also delivers end-to-end implementation, configuration, and organizational change management services.

Product overview

Smarter Airports offers AIRHART, a strategic airport operations orchestration platform (AOOP) delivered as SaaS. The platform consists of a composable architecture with core features (AODB, A-CDM, AOP, Insights, Operational Flight Management, Matching & Enrichment Engine, Community Enabled Libraries, Core Data & Assets, Integrations Framework, Situational Awareness, User Management, Unified UI, AI/ML, Logic Flow) and configurable modules (Custom Data Management, Flight Schedule Management, Multi Airport Support, Resource Allocation & Planning, Turnaround Management, Aerodrome Event Orchestrator, Unified App, Inspections & FOD). The platform is consumption-based SaaS allowing airports to select and combine modules as needed. Key differentiators include open APIs, community sharing of configurations, and no vendor lock-ins. Consultancy services for implementation and change management are also offered.

Differentiator

Problem solved

Functional benefit

Products and services

• AIRHART Airport Operations Orchestration Platform A composable, modular SaaS platform for total airport management integrating AODB (Airport Operational Database), A-CDM (Airport Collaborative Decision Making), and AOP (Airport Operations Plan) modules, with AI/ML forecasting, Logic Flow automation, an open Integrations Framework, and configurable business modules. Built for major international airport operators replacing legacy 1980s-era systems, with no vendor lock-ins. Sold on a consumption-based monthly subscription with modules priced separately.
• Smarter Airports Consultancy Services End-to-end professional services for AIRHART deployment, including implementation, configuration, agile methodology with MVP releases, business process library adoption, and organizational change management training. Targeted at airport operators undergoing digital transformation alongside AIRHART subscription.

Quantifiable outcome

• Copenhagen Airport has been appointed most efficient airport in Europe 15 out of 17 times, most recently in 2019
• +3 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability9 records

Feature10 records

Partnerships

Five partnerships are on record, tiered core.

• Heathrow AirportcoreStrategic or Co-development Partner · 1 April 2026Heathrow Airport selected AIRHART as its new AI-driven operations backbone to replace legacy systems for gate management, disruption forecasting, and ground coordination. One of the world's busiest airports representing a flagship customer reference for Smarter Airports.
• Copenhagen Airports (CPH)coreStrategic or Co-development Partner · 1 January 2020Joint venture partner in Smarter Airports. CPH provides industry-leading domain knowledge and expertise on efficient airport operations, having been awarded Europe's most efficient airport 15 out of 17 times. CPH collaborated with Netcompany over a decade before formalizing the joint venture to develop AIRHART platform. CPH serves as primary reference customer with full AIRHART implementation.
• NetcompanycoreStrategic or Co-development Partner · 1 January 2020Joint venture partner in Smarter Airports. Netcompany brings IT consulting expertise, unprecedented track record of successful IT implementation, and ability to consult and challenge airports' technology leverage. Provides software development capabilities and agile methodology expertise. Led by CEO André Rogaczewski who serves as Chairman of Smarter Airports.
• Munich AirportcoreStrategic or Co-development PartnerMunich Airport (one of Europe's leading aviation hubs with nearly 50 million passengers annually) selected AIRHART as its innovative total airport management platform for digital transformation. AIRHART consolidates existing systems and real-time data into a unified solution with AI-supported decision-making.
• Copenhagen AirportscoreStrategic or Co-development PartnerCopenhagen Airport (30 million passengers annually) implemented AIRHART First Strategy using the platform for total airport management. Over 6,000 users from 50 organizations rely on AIRHART. CPH serves as primary reference customer demonstrating business value including improved punctuality, reduced waiting times, increased throughput, and considerable IT cost reduction.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• SITA: SITA is the dominant IT and communications provider to the air transport industry, offering AODB, A-CDM, passenger processing and airport operations solutions. It is the most direct large incumbent competing against AIRHART across the airport operations stack.
• Amadeus Airport IT: Amadeus provides airport operations management solutions (AODB, resource management, passenger processing) to airports worldwide. It competes head-to-head with AIRHART for total airport management platform deals at major hubs.
• Thales (Aviation): Thales provides air traffic management and airport operations solutions as part of its broader aerospace portfolio. It is an incumbent bidder on large-scale airport digitalization programs competing with AIRHART.
• Collins Aerospace (Airport Operations): Collins Aerospace (part of RTX) delivers airport operations solutions including ARINC-derived systems, AODB and operational platforms, competing in the same modernization RFPs as AIRHART.

Direct peers

• ADB SAFEGATE: ADB SAFEGATE provides airfield and gate solutions, AODB, and airport operations software including turnaround and resource management — directly overlapping with AIRHART's resource, turnaround and aerodrome modules.
• INFORM: INFORM offers GroundStar and related aviation software for airport resource management, turnaround, and A-CDM, competing directly with AIRHART's resource allocation and A-CDM capabilities.

Regional players

• TAV Technologies: TAV Technologies is the IT arm of TAV Airports, providing airport operations software and integration services primarily to airports in Turkey, the Middle East, and Africa — a regional competitor for airport IT modernization deals.
• Indra (Minsait): Indra provides airport operations and air traffic management solutions, with strong presence in Spain, Latin America, and parts of EMEA, competing with AIRHART for digital transformation projects in those geographies.

Emerging players

• Aisin (TMEIC) / Veovo: Veovo (formerly BlipTrack) provides airport passenger flow, forecasting, and operational decision support. It is an emerging player focused on predictive analytics — overlapping with AIRHART's AI/ML and Insights modules.

Others

• Assaia International: Assaia provides computer-vision-based turnaround management for airports and is integrated with AIRHART. As a key data and technology partner, it is thematically adjacent and could evolve into either a deeper ally or competitive threat.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/smarter-airports
• Facebookfacebook.com/SmarterAirports

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Smarter Airports