What Utility Billing Solutions does

Utility Billing Solutions (d/b/a UTBilling) is a privately held utility sub-metering and billing services provider headquartered in Madison, Georgia, operating as Utility Billing Solutions, LLC. Founded in 2019, the company installs water, gas, and electric sub-metering infrastructure for multi-family residential communities, commercial properties, HOAs, property developers, and federal government projects across the United States. It serves a customer base that spans apartment complexes, condominiums, townhomes, student and public housing, shopping centers, retail outlets, malls, warehouses, office buildings, medical facilities, factories, and federal installations.

The company's core technology stack centers on Automatic Meter Read (AMR) systems using radio frequency metering that reads consumption without entering homes. It is certified in the installation of all major AMR systems and deploys hardware from third-party manufacturers including Aclara, Inovonics, Norgas, and Neptune, paired with pulse cables and Data Collection Units (DCUs). Its billing service line offers three methodologies: Total Capture (individual sub-meter-based billing), Allocation (formula-based partial measurement), and Ratio Utility Billing Systems / RUBS (distribution by fixtures, occupants, or square footage). Supporting offerings include property audits, training, customizable maintenance contracts, and customer-facing tools (e-Bill, online bill payment portal, manager login portal).

The business model blends one-time hardware installation revenue with recurring monthly billing service fees, maintenance contracts, professional services (audits, training), and transaction fees such as a $35 returned ACH payment charge. Pricing is customized per property rather than tiered publicly. Go-to-market is sales-led, targeting property managers, developers, and HOAs through direct outreach, dedicated project managers assigned per engagement, industry partnerships (notably the National Apartment Association), and self-serve customer portals for existing account servicing.

Name

Utility Billing Solutions

Legal name

Utility Billing Solutions, LLC

Website

https://utbilling.com

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

1–10 employees

Short description

Utility Billing Solutions is a privately held utility sub-metering and billing services provider that installs AMR meters and runs Total Capture, Allocation, and RUBS billing programs for multi-family residential, commercial, HOA, and federal government properties across the United States.

Ownership category

akta.pro rank

Product category

Utility Sub-Metering and Billing Services

NAICS

Totalizing Fluid Meter and Counting Device Manufacturing (334514), Water, Sewage and Other Systems (2213), Water Supply and Irrigation Systems (22131)

SIC

Totalizing Fluid Meters & Counting Devices (3824), Electric, Gas & Sanitary Services (4900), Water Supply (4941)

akta.pro primary industry

Submetering & Multi-Unit Property Billing (MUDs, submeters, RUBS, landlord/tenant billing) (EUANAIAK)

akta.pro secondary industries

Customer Billing & Revenue Management (rate configuration, billing, adjustments, revenue assurance) (EUANAIAC), Customer Metering, Billing & Retail Water Services (EUANAAAH), Utility & Municipal Billing Platforms (FSAMAJAG), Rate Design, Tariff Administration & Regulatory Billing Compliance (EUANAIAF)

Keywords

• Utility sub-metering
• Utility billing services
• RUBS allocation billing
• AMR meter reading
• Multi-family utility allocation

Headquarters

HQ city

Social Circle

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Utility Sub-Metering Services: Installation of sub-metering equipment including meters, transmitters, and Data Collection Units (DCUs). Revenue is generated from equipment installation and project-based services for both new construction and retrofit projects in multi-family and commercial properties.
2. Utility Billing Services: Monthly billing services including bill generation, printing, mailing, remittance processing, and meter reading. Services include Total Capture, Allocation, and RUBS billing programs. Typically recurring monthly fees based on property size or unit count.
3. Maintenance Contracts: Customizable meter maintenance contracts providing troubleshooting services and repairs for metering equipment. These contracts provide ongoing revenue and keep metering systems healthy for accurate billing.
4. Property Audits and Training: Professional property audits and training services to help clients understand and optimize their utility billing systems. One-time or project-based professional services revenue.
5. ACH Processing Fees: Transaction fees for ACH/autopay processing. A $35 fee is charged for returned payments due to incorrect account information, routing issues, or insufficient funds.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Utility Billing Solutions installs utility sub-metering equipment (water, gas, electric) at inlet points for multi-family residential and commercial properties and administers monthly utility billing programs on behalf of property owners. The company offers three billing methodologies—Total Capture, Allocation, and RUBS—tailored to each property's plumbing configuration, alongside property audits, training, and customizable maintenance contracts. Customers access accounts via online portals for bill payment and reporting.

Product overview

Utility Billing Solutions provides a portfolio of utility sub-metering and billing services for multi-family residential and commercial properties. The core offering includes utility sub-metering through the installation of meters from manufacturer partners (Aclara, Inovonics, Norgas, Neptune), along with three distinct billing service models: Total Capture (individual meter-based billing), Allocation (partial measurement with formula-based calculations), and RUBS (ratio-based distribution). Supporting services include property audits, training programs, and customizable maintenance contracts. The company also provides customer-facing digital tools including e-Bill electronic billing, online bill payment portal, and a manager login portal. The product portfolio functions as an integrated service offering where metering hardware from third-party manufacturers enables the company's core billing and data management services.

Differentiator

Problem solved

Functional benefit

Products and services

• Utility Sub-Metering Services Installation of sub-metering equipment (water, gas, electric meters, transmitters, and Data Collection Units) at all inlet points of a property to measure actual utility consumption. Reduces overall consumption by up to 30% and enables cost recovery for property owners. Service is delivered by certified technicians and includes a dedicated project manager for each project.
• Utility Billing Services Monthly recurring billing service including bill generation, printing, mailing, remittance processing, and meter reading. Offers three billing methodologies: Total Capture (each unit billed on actual sub-meter reads), Allocation (partial measurement with formula-based calculation of unmeasured usage), and RUBS (ratio-based distribution using fixtures, occupancy, or square footage). Typically priced as recurring monthly fees based on property size or unit count.
• Property Audits Customized property evaluation service that analyzes plumbing configuration, construction, and budget to recommend the optimal billing solution and identify leaks or problematic meters. Designed for property managers and developers evaluating sub-metering programs.
• Maintenance Programs Customizable meter maintenance contracts providing troubleshooting and repair services for installed metering equipment, ensuring systems remain healthy and continue producing accurate billing data. Typically structured as ongoing recurring service contracts.
• Training Services Step-by-step walkthroughs of billing programs to help property managers and staff understand the systems, technology, and processes, with dedicated professionals assigned for ongoing support.

Quantifiable outcome

• Sub-metering can reduce overall utility consumption by as much as 30%
• +2 more outcomes

Named customers6 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• National Apartment Association (NAA)coreGTM or Marketing PartnerUtility Billing Solutions maintains a partnership with the National Apartment Association, displaying the NAA partner badge on their website. This partnership provides marketing credibility within the property management industry and access to NAA member companies who may need utility sub-metering and billing services.

Scale indicators1 record

Recent moves3 records

Expansion highlights4 records

Direct peers

• Ionta: Utility submetering and billing provider focused on apartments and condos. Direct competitor offering comparable per-unit metering, RUBS, and recurring billing services to multi-family owners and HOAs.
• Conservice: Largest specialist utility billing and submetering provider for the multi-family and commercial property management industry. Directly comparable end-to-end submetering + RUBS + billing + analytics stack; competes for the same property manager buyers as UBS.
• National Utility Service: Utility bill management and auditing firm serving commercial and residential properties. Comparable in the third-party billing and cost-recovery niche, with broader geographic reach and an enterprise customer base.
• Synergy Utility Billing: Smaller specialty submetering and RUBS provider for multi-family properties. Closest competitor in size and service scope, often competing for the same mid-market apartment and HOA accounts.
• Minol USA: Long-established submetering and utility billing company with nationwide field service for multi-family, student housing, and commercial properties. Closest peer to UBS in service model (Total Capture, RUBS, Allocation) and customer segments.
• Resource Billing: Utility billing and submetering company serving multi-family and condominium properties with Total Capture, Allocation, and RUBS options. Direct small-to-mid-market peer in the same geographic niches.

Broad incumbents

• AppFolio Utility Billing: Cloud property management platform offering utility billing as a module to residential and commercial customers. Comparable at the customer-billing layer even where submetering hardware is sourced elsewhere.
• RealPage Utility Management: Dominant property management software suite that bundles submetering and utility billing as part of a wider multifamily tech stack. Competes with UBS at properties standardized on the RealPage platform.
• Yardi Energy Solutions: Embedded utility billing and energy management modules within the Yardi property management platform. Competes for the same property-owner wallet share, particularly at large REITs and institutional owners.

Emerging players

• EnergyCAP: Utility bill and energy data management SaaS primarily serving institutional, government, and commercial customers. Adjacent competitor in the utility-billing-and-bill-presentment layer.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/utilitybilling

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Utility Billing Solutions