SmartBill
- Company typePrivate
- Founded2001
- HeadquartersHebron, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
SmartBill firmographics
Firmographics- Name
- SmartBill
- Legal name
- SmartBill Corp
- Website
- https://smartbillcorp.com
- Company type
- Private
- Founded year
- 2001
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
SmartBill industry classification
Industry- Product category
- Transactional Mail and Payment Facilitation Services
- NAICS
- Credit Card Issuing (522210)
- SIC
- Miscellaneous Business Credit Institution (6159)
- akta.pro primary industry
- Merchant-of-Record (MoR) & Payment Facilitation (PayFac) Infrastructure (FSAGABAE)
- akta.pro secondary industries
- Utility & Municipal Billing Platforms (FSAMAJAG), Biller Direct EBPP Platforms (FSAMAJAA)
Keywords
Where SmartBill is headquartered
LocationHeadquarters
- HQ city
- Hebron
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
SmartBill business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Operations, Infrastructure, Technology or R&D, Personnel, Marketing or Sales, Supply Chain
Revenue model
- Printing & Mailing Services: Full-service bill printing, document management, intelligent inserting, and postal coding services for utilities, government, waste management, and healthcare industries. Revenue generated through per-unit printing costs, postage handling, and material management.
- Payment Facilitation Services: As a Payment Facilitator, SmartBill handles end-to-end payments including online payments, mobile payments, recurring payments, IVR payments, bill presentment, and eBilling. Revenue derived from transaction fees, payment processing fees, and merchant services.
- Software Integration Services: Integration services for billing software companies including print-ready PDF generation, real-time API updates, and SmartPay Works portal integration. Revenue from integration fees and ongoing service partnerships.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Custom enterprise pricing based on volume and service requirements |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels3 records
SmartBill product offering
Product offeringCore offering
SmartBill Corp is a transactional mail company and payment facilitator that produces, prints, and mails customer billing statements and invoices, and facilitates end-to-end consumer-to-client payments through its SmartPay Works portal. It serves utilities, government, waste management, healthcare, and commercial accounts with integrated bill printing, intelligent inserting, postal coding, and online/mobile/recurring/IVR payment processing delivered from production facilities in Ohio and North Carolina.
Product overview
SmartBill Corp is a transactional mail company and payment facilitator offering three core integrated services: Printing & Mailing (full dynamic color printing with intelligent inserting and postal coding), the SmartPay Works Payment Portal (end-to-end payment facilitation with online, mobile, recurring, IVR payments, bill presentment, eBilling, and reporting), and Software Integration (API-based integration for billing software companies enabling print-ready PDFs, real-time balance updates, and payment engine connectivity). The company serves utilities, waste management, government, and healthcare industries with facilities in Ohio and North Carolina.
Differentiator
Problem solved
Functional benefit
Brands
- SmartPay Works: Payment portal brand operated by SmartBill as a Payment Facilitator, offering end-to-end payment processing, online payments, mobile payments, recurring payments, IVR payments, bill presentment, eBilling, and reporting services.
Products and services
- Printing & Mailing
Quantifiable outcome
- Significantly reduced postage expense through NCOA address matching and postal optimization
- +2 more outcomes
Companies that use SmartBill
Customer profileNamed customers3 records
Segments5 records
Ideal customer profiles4 records
SmartBill technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Feature8 records
SmartBill partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- Canon/OCEcoreCanon/OCE is a leader in printing and imaging technology. SmartBill utilizes OCE inkjet technologies including the Colorstream continuous printing system and I300 cut-sheet inkjet platform for high-quality, reliable, and customizable printing solutions with 7/24 production capability.
- OpenTextcoreOpenText Exstream Dialogue platform empowers dynamic document processing, enabling SmartBill to create, manage, and deliver personalized and dynamic content with variable document design, data integration, and optimized print/mail operations.
- BCC SoftwarecoreBCC Software provides comprehensive mailing optimization solutions for address accuracy, compliance, postal processing, and cost savings. SmartBill uses this software to enhance deliverability and maximize postal discounts through intelligent data-driven solutions.
- Pitney Bowes/BluecrestcorePitney Bowes/Bluecrest inserting technology provides error-free, high output inserting capacity for document processing and mailing operations, ensuring reliable production at scale.
Scale indicators4 records
Recent moves8 records
Expansion highlights5 records
SmartBill competitors and assessment
Company assessmentDirect peers
- Paymentus: Direct peer in electronic bill presentment and payment (EBPP) for utilities, government, and healthcare; competes with SmartBill in the same buyer RFPs and offers an integrated billing + payment platform.
- Invoice Cloud: Direct peer in EBPP for utilities, municipalities, and government, with a SaaS platform for online bill presentment and payments that competes for the same vertical buyers as SmartBill.
- KUBRA: Direct peer specializing in utility, government, and insurance billing and payments; provides print/mail and digital payment solutions that overlap squarely with SmartBill's core offering.
- BillingTree: Direct peer providing payment processing solutions for utilities, healthcare, and government verticals; overlapping in PayFac-style integrations and consumer payment channels.
- Quadient: Direct peer offering transactional mail, customer communications management, and integrated payment solutions to utilities, financial services, and government — a very similar end-to-end stack to SmartBill's.
Broad incumbents
- Fiserv: Broad incumbent in financial and payment technology with bill pay, output solutions, and merchant acquiring; competes with SmartBill for enterprise utility and government contracts as part of a much wider portfolio.
- ACI Worldwide: Broad incumbent in real-time electronic payment solutions for billers, banks, and intermediaries; competes with SmartBill in utility and government payment processing with a much larger enterprise footprint.
- Jack Henry: Broad incumbent providing core banking, payments, and bill pay technology to banks and credit unions; overlaps with SmartBill where bank bill pay interfaces with utility and municipal billing.
Emerging players
- Doxim: Adjacent peer in customer communications management and digital payment solutions for utilities and financial services; overlaps with SmartBill's print + payment workflow in regulated industries.
- PayIt: Emerging player in government and utility digital payments; competes for the same municipal and state-level RFPs as SmartBill with a more software-centric, mobile-first proposition.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
SmartBill social profiles
Digital presenceSmartBill compliance and trust
Trust signalCompliance3 records
SmartBill financial estimates
Financial estimateRevenue estimate
Valuation estimate
SmartBill leadership team
Management profileNumber of profiles
Profiles1 record
SmartBill funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SmartBill M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SmartBill
What does SmartBill do?
SmartBill Corp is a transactional mail company and payment facilitator that produces, prints, and mails customer billing statements and invoices, and facilitates end-to-end consumer-to-client payments through its SmartPay Works portal. It serves utilities, government, waste management, healthcare, and commercial accounts with integrated bill printing, intelligent inserting, postal coding, and online/mobile/recurring/IVR payment processing delivered from production facilities in Ohio and North Carolina.
Is SmartBill a public or private company?
SmartBill is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was SmartBill founded?
SmartBill was founded in 2001. It employs 11 to 50 people.
Where is SmartBill based?
SmartBill is headquartered in Hebron, United States, in the North America region.
How does SmartBill make money?
Three revenue lines are on record. Printing & Mailing Services are the primary driver. The others are payment Facilitation Services and software Integration Services.
Who are SmartBill's main competitors?
Direct peers on record are Paymentus, Invoice Cloud, KUBRA, BillingTree and Quadient. Broad incumbents are Fiserv, ACI Worldwide and Jack Henry. Emerging players are Doxim and PayIt.
Does SmartBill have an API?
Yes. Provides real-time updates to billing software companies, enabling them to access the latest data. Allows billing software companies to utilize software-generated reports to obtain updated balances after payments. Includes seamless integration with the SmartBill Payment Engine. SmartBill creates and owns all merchant accounts, with API capabilities enabling real-time data exchange for billing software integration.
What industry is SmartBill in?
SmartBill's product category is Transactional Mail and Payment Facilitation Services. Its primary akta.pro industry code is FSAGABAE, Merchant-of-Record (MoR) & Payment Facilitation (PayFac) Infrastructure, with a secondary code of FSAMAJAG, Utility & Municipal Billing Platforms. Its NAICS code is 522210 and its SIC code is 6159.