What Ellipsys does

Ellipsys GmbH is a Berlin-based IT system house (IT-Systemhaus) founded in 2003 by Dirk Zuleeg and Simon Hubbeling, operating from Berlin-Mitte and delivering managed IT services to small and medium-sized businesses in the Berlin-Brandenburg region and to hospitality and tourism operators across the DACH region. The company does not sell a proprietary software product; instead, it bundles six service pillars — IT-Betreuung (account management), Managed Services, IT-Sicherheit, IT-Infrastruktur, Modernes Arbeiten, and IT-Support — into modular, monthly recurring engagements with fixed contact persons and proactive monitoring. Underlying delivery is built on the Microsoft 365, Azure, Teams, and cloud-telephony ecosystem, supplemented by vendor tools for endpoint security (including AI-based behavioral analysis), firewall management, backup, patch management, password management, and mobile device management.

The business combines subscription-based managed services with project-based consulting (Bedarfsanalyse, IT-Beratung), IT-Betreuung support retainers, and hardware procurement pass-through, producing a mix of recurring and one-off revenue. Go-to-market is primarily direct field and inside sales targeting SMB decision-makers, supplemented by a website-driven lead funnel that uses a "Digitaler Berater" self-service advisor, Google Ads, organic SEO, Microsoft Bookings scheduling, and published customer references; channel partnerships with other regional IT consultancies such as ACP IT Solutions support joint project delivery. Named reference customers include Aspire Hospitality GmbH, TGA-Vision Ingenieurgesellschaft mbH, ACP IT Solutions GmbH, Erben Real Estate, and Medientechnik Keuk GmbH, spanning hospitality, engineering, IT consulting, real estate, and media technology. The company is privately held by its two founders with no external funding, subsidiaries, or M&A activity disclosed.

Name

Ellipsys

Legal name

Ellipsys GmbH

Website

https://ellipsys.de

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

Ellipsys GmbH is a Berlin-based IT system house founded in 2003 that delivers managed IT services, cybersecurity, and modern workplace solutions to small and medium-sized businesses in the Berlin-Brandenburg region and to hospitality operators across the DACH region.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Enterprise Service Management (ESM) Platforms (HDAEALAB)

Keywords

• Managed IT services
• IT support
• IT security
• Microsoft 365 management
• Cloud telephony

Headquarters

HQ city

Berlin

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Others

Revenue model

1. Managed IT Services: Monthly recurring subscription model covering ongoing monitoring, maintenance, support, and security of client IT environments. Includes Managed Security, Managed Network, Managed Microsoft 365, Managed Backup, Managed Server, and Managed Workplace modules. Planable costs with fixed monthly fees.
2. IT-Betreuung (IT Support & Maintenance): One-time and recurring IT support services including hardware procurement, setup, and delivery. Covers troubleshooting, maintenance, and disposal of old equipment.
3. IT-Beratung (IT Consulting): Consulting services including needs analysis, vulnerability assessments, IT strategy development, and project guidance.
4. Hardware Sales: Procurement and supply of IT hardware including PCs, notebooks, monitors, keyboards, mice, servers, and networking equipment as part of workplace infrastructure solutions.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Ellipsys GmbH is a Berlin-based IT system house that delivers managed IT services to small and medium-sized businesses in Berlin-Brandenburg and to hospitality and tourism operators across the DACH region. Its offering spans modular managed services (security, network, Microsoft 365, backup, server, and workplace), IT support, IT security, IT infrastructure, modern workplace/cloud telephony, and dedicated bundles for KMU and hospitality. Engagements are sold as ongoing subscriptions with fixed monthly flat rates, fixed dedicated contacts, and proactive 24/7 monitoring.

Product overview

Ellipsys is an IT service provider (IT-Systemhaus) based in Berlin-Mitte that does not offer a proprietary software product portfolio but instead delivers a suite of managed IT services organized around six core pillars: IT-Betreuung (IT Care/Account Management), Managed Services (modular ongoing management covering security, network, Microsoft 365, backup, servers, and workplace), IT-Sicherheit (IT Security), IT-Infrastruktur (IT Infrastructure), Modernes Arbeiten (Modern Workplaces), and IT-Support. These services are delivered as ongoing managed engagements with fixed contacts, proactive monitoring, and monthly flat-rate pricing models. The company also provides industry-specific IT service bundles for small and medium-sized businesses (KMU) in the Berlin-Brandenburg region and for hospitality and tourism businesses across the DACH region. Sub-services include cloud VoIP telephony, WLAN solutions, and mobile device management. The overall model is service-based rather than product-based, focused on long-term IT partnerships rather than one-off software licensing.

Differentiator

Problem solved

Functional benefit

Products and services

• IT-Betreuung (IT Care / Account Management) IT account management service providing each client a fixed contact person, customizable service scope, clear communication, stable systems maintenance, and proactive planning. Covers IT consulting, hardware procurement, setup and delivery, proactive monitoring, IT maintenance, and secure disposal of old equipment with certified data erasure. Designed for SMBs that need an outsourced IT function.
• Managed Services Modular managed IT services covering security, networking, Microsoft 365, backup, server, and workplace management on a monthly flat-rate subscription. Includes continuous monitoring, maintenance, updates, and security for client IT environments with planable costs.
• IT-Sicherheit (IT Security) Comprehensive IT security service including security consulting with vulnerability analysis, email security with phishing and malware filtering, AI-based antivirus and malware protection with behavioral analysis, firewall management, patch and update management, password management, backup and recovery strategies, and security awareness training for employees.
• IT-Support Technical support service providing help via remote access, phone, or on-site visits. Includes a monitoring system that detects issues before they impact daily operations, fixed contacts who know the customer's systems, and transparent case documentation.
• IT-Infrastruktur (IT Infrastructure) IT infrastructure services including network technology and WLAN solutions, workstation infrastructure, server solutions and virtualization, and storage and data backup solutions. Covers LAN/WLAN setup, location networking, server planning and operation, virtualized environments, and backup concepts.
• Modernes Arbeiten (Modern Workplaces) Modern workplace solutions enabling flexible, location-independent, and secure work. Includes modern office workplaces with full IT equipment on a fixed monthly rate, mobile workplaces for remote work, Microsoft 365 cloud solutions, and virtual VoIP telephone systems integrated with collaboration tools.
• IT-Services für Hotellerie & Tourismus (Hospitality IT) Specialized IT services for the hospitality and tourism industry across the DACH region, including WLAN solutions for guests and staff, network and server management, IT security, IT support, cloud solutions (Microsoft 365), media technology (TV systems and conference rooms), and mobile device management. Covers hotel reception, back-office, guest services, and multi-location operations.
• IT-Services für KMU (SMB IT Services) IT services tailored for small and medium-sized businesses in Berlin and surrounding areas. Includes IT consulting, IT security, IT-Betreuung, IT infrastructure, and modern work solutions, all adapted to the actual needs of SMBs.

Quantifiable outcome

• Less downtime and better planning predictability for client operations
• +3 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

AI capability1 record

Feature11 records

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Allgeier: Munich-based IT services group covering managed services, enterprise software, and staffing. Comparable in being a DACH-headquartered multi-service IT firm, though far larger and more diversified.
• Atos Germany: Global IT services provider with substantial German operations covering managed services, cloud, security, and workplace modernization. Comparable Microsoft/managed services capabilities at far larger scale.
• Sopra Steria: European IT services firm with strong DACH presence across managed services, consulting, and digital workplace. Comparable in offering Microsoft-aligned managed services to European enterprise and mid-market clients.
• msg systems: Munich-based IT consulting and services company with strong DACH presence across managed services, security, and digital workplace. Comparable service portfolio including Microsoft ecosystem focus.
• Computacenter: European IT infrastructure and managed services provider with strong DACH presence, including Microsoft-aligned offerings. Comparable managed services and Microsoft 365 capabilities at enterprise scale.
• CANCOM: Germany-headquartered managed services and IT provider with a broad portfolio including cloud, managed services, and Microsoft 365 support. Directly comparable managed services model but operates at national/enterprise scale versus Ellipsys's regional SMB focus.
• Bechtle: One of the largest IT services and hardware providers in the DACH region with extensive managed services, Microsoft, and infrastructure offerings. Comparable service mix but vastly larger scale and broader geographic coverage.
• SVA System Vertrieb Alexander: German IT system house offering managed services, data center, cloud, and security. Closely comparable IT-Systemhaus model with similar vendor-aligned (including Microsoft) service portfolio.

Regional players

• GOB Software & Systeme: Bavaria-based IT system house serving SMBs and mid-market with managed services, infrastructure, and Microsoft solutions. Comparable IT-Systemhaus model though regionally distinct from Ellipsys's Berlin base.

Direct peers

• ACP IT Solutions: Named partner of Ellipsys; a German IT system house offering similar managed services, hardware, and Microsoft-aligned infrastructure to SMBs. Most directly comparable in size, customer segment, and Microsoft-first go-to-market.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ellipsys