Mactel

What Mactel does

Mactel Infotech Pvt Ltd is a privately held Indian IT services company headquartered in Bangalore, founded in 2011. The company delivers end-to-end IT infrastructure solutions across nine service categories: CCTV surveillance, server solutions, infrastructure services, security solutions, storage solutions, remote infrastructure management (RIM), cloud services, IT staffing, and networking and structured cabling. Its target customers are primarily enterprise businesses requiring comprehensive IT infrastructure management, alongside SMBs seeking affordable hosted services such as email, web hosting, and storage.

The technology stack is built around hybrid IT management methodologies with SLA-driven, 24/7 assurance-based managed services, leveraging proprietary toolsets and cloud automation and orchestration capabilities. The company emphasizes 26+ years of combined experience in managing IT infrastructure for global customers and holds ISO certification (specific standard not disclosed).

Mactel operates a sales-led GTM motion through direct outreach, website inquiries, and relationship-based selling. Revenue is generated across multiple streams: managed services (RIM), subscription recurring (cloud services and hosted business plans priced at $35–$70/month), and professional services (staffing, networking, cabling). Distribution is direct to customers with no disclosed channel partners or resellers, and the company claims a global customer footprint while maintaining a single Bangalore office.

Name

Mactel

Legal name

Mactel Infotech Pvt Ltd

Website

https://mactel.co.in

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

11–50 employees

Short description

Mactel Infotech Pvt Ltd is a Bangalore-based privately held Indian IT services company offering end-to-end IT infrastructure solutions — including remote infrastructure management, cloud services, networking, surveillance, and IT staffing — to enterprise and SMB customers primarily through direct sales.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Security Systems Services (except Locksmiths) (561621), Other Computer Related Services (541519)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Communications Services, Nec (4899)

akta.pro industry

PRIMARYHDABANAA

Data Center Operations & Managed Services (Remote Hands, NOC/SOC)

Hardware, Technology & Telecom/Cloud & Data Center Infrastructure/Data Center Operations & Management

SECONDARYBPAEAEAD

Enterprise LAN/WAN & SD-WAN Services

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Network & Infrastructure Services

SECONDARYHDABAHAK

Data Security & Privacy for Cloud (DLP, DSPM, Tokenization)

Hardware, Technology & Telecom/Cloud & Data Center Infrastructure/Cloud Security & Compliance Infrastructure

Keywords

• Managed IT services
• Cloud migration services
• IT infrastructure management
• Network cabling services
• IT staffing services

Headquarters

HQ city

Bangalore

HQ country

India

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Remote Infrastructure Management (RIM) Services: Managed services revenue from 24/7 infrastructure monitoring and management with SLA-driven support for enterprise customers
2. Cloud Services: Cloud migration and management services helping businesses implement cloud strategies including Cloud, Analytics, Social and Security solutions
3. Staffing Services: IT staffing services providing top performers to client organizations
4. Networking and Cabling Services: Installation and maintenance services for LAN/WAN/Wireless networks and structured cabling
5. Hosted Services Plans: Monthly subscription plans for hosted business services including web hosting, email, and storage

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Mactel Infotech Pvt Ltd provides end-to-end IT solutions for enterprise customers, including remote infrastructure management (RIM), cloud consulting and migration, IT staffing, networking and structured cabling, server, storage, and security solutions, and CCTV surveillance. The company combines these into Hybrid IT Management engagements that deliver round-the-clock, SLA-driven managed services using proprietary toolsets. It also offers monthly subscription hosted service plans (Personal, Business, Corporate) for web hosting, email, and storage.

Product overview

Mactel Infotech Pvt Ltd is an IT services company offering end-to-end solutions across multiple service categories. The company provides a portfolio of distinct service offerings including CCTV Surveillance Solutions, Server Solutions, Infrastructure Services, Security Solutions, and Storage Solutions (collectively listed under Security & Surveillance offerings), as well as RIM (Remote Infrastructure Management Services), Cloud Services, Staffing Services, and Networking and Structure Cabling Services. These services are offered as standalone solutions that can address various enterprise IT needs rather than as a unified platform with modules.

Differentiator

Problem solved

Functional benefit

Products and services

• RIM (Remote Infrastructure Management Services) 24/7, SLA-driven and assurance-based managed services for IT infrastructure environments, using proprietary toolsets and cloud automation to deliver faster response times, higher end-user satisfaction, and standardized service delivery aligned with business goals. Targeted at enterprise customers needing outsourced infrastructure operations.
• Cloud Services Cloud consulting and migration services to help businesses identify and customize the most suitable cloud environment for transformation, including legacy system migration, enabling agile platforms, digital innovation, and connected mobile productivity across functions like sales, finance, and HR. Targeted at enterprises implementing CASS (Cloud, Analytics, Social, Security) initiatives.
• IT Staffing Services IT staffing services in India providing qualified IT personnel on demand using established tools and processes to deliver top performers to client organizations when needed.
• Networking and Structured Cabling Services Installation and maintenance of complex LAN/WAN/Wireless networks and structured cabling plants for copper (CAT5e/CAT6 data and voice) and fiber optic solutions, including network security, WAN optimization, and remote accessibility. Targeted at enterprises needing physical and wireless network deployment.
• CCTV Surveillance Solutions Comprehensive closed-circuit television surveillance systems monitoring perimeter fencing, points of entry/egress, docking stations, and hazardous work environments, with advanced applications integrating access control and digital video surveillance. Delivered in partnership with leading surveillance brands.
• Server Solutions Installation and configuration services for servers, switches, routers, wireless access points, firewalls, domain controllers, active directory, email/proxy/web servers, clustering, and storage solutions. Targeted at enterprises needing on-premises server deployment.
• Infrastructure Services Installation services for email/proxy/ISA/web server solutions, clustering and storage solutions, and installation/configuration of domain controllers. Targeted at enterprises building out core IT infrastructure.
• Security Solutions Email and web security solutions including HTTP/FTP-borne security, firewall, VPN, IDS, IPS, and content filtering for web and email. Targeted at enterprises needing layered cybersecurity.
• Storage Solutions Enterprise storage solutions including SAN, NAS, CAS, media, accessories, storage management, disaster recovery, and backup tape libraries/autoloaders. Targeted at enterprises with significant data protection requirements.
• Hosted Business Services Plans Monthly subscription hosted services including web hosting, email, and storage, offered in Personal ($35/month), Business ($50/month), and Corporate ($70/month) tiers with different storage, database, and domain allowances and 24/7 support. Targeted at small and medium businesses.

Quantifiable outcome

• Faster response time and higher end user satisfaction
• +1 more outcomes

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Scale indicators3 records

Recent moves4 records

Expansion highlights3 records

Emerging players

• Sonata Software: India-based mid-tier IT services and consulting firm offering infrastructure, cloud, and managed services. Comparable as a similar Indian mid-tier competitor with overlapping managed infrastructure and cloud service offerings.
• Zensar Technologies: India-based mid-tier IT services firm focused on digital, cloud, and infrastructure services. Comparable as a similar-sized Indian player competing in the same managed IT services and cloud migration space.
• Birlasoft: India-based mid-tier IT services firm focused on cloud, infrastructure, and digital transformation. Comparable as a similar Indian competitor operating in the same managed services and cloud migration market.
• Cyient: India-based IT and engineering services firm providing infrastructure, networking, and managed services. Comparable as another Indian mid-tier competitor in the managed IT services space with overlapping networking and infrastructure capabilities.

Regional players

• CtrlS Datacenters: India-based data center and managed services provider offering colocation, cloud, and infrastructure management to enterprise customers. Comparable as a same-region (India) competitor in the data center and managed infrastructure services space.

Broad incumbents

• Mphasis: Indian mid-tier IT services firm offering cloud, infrastructure management, and application services to global enterprise clients. Comparable as a Bangalore-headquartered Indian IT services player competing in the same managed infrastructure and cloud migration space, though at materially larger scale.
• LTIMindtree: Large Indian IT services firm offering cloud, infrastructure, and digital transformation services. Comparable as an India-headquartered competitor in the same managed IT services and cloud migration categories, with broader portfolio and significantly larger scale.
• Persistent Systems: Indian IT services company providing cloud, infrastructure, and digital engineering services. Comparable as another India-based mid-tier player competing for managed services and cloud modernization deals.
• ITC Infotech: India-based IT services subsidiary offering infrastructure management, cloud, and digital services to global enterprise clients. Comparable as a similar India-headquartered competitor across managed infrastructure, cloud, and staffing services.
• Rackspace Technology: Global managed cloud and infrastructure services provider offering 24/7 multi-cloud management. Comparable as a direct functional peer in managed infrastructure services, though at global scale with hyperscaler partnerships.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/mactel-technologies-bangalore

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mactel