What Windstream Hosted Solutions does

Windstream Hosted Solutions, operating commercially as Uniti Solutions, is the enterprise managed services arm of Windstream Holdings, delivering cloud-native network, communications, and security services to mid-market and large enterprises plus government entities across the United States. The platform is anchored by Windstream's owned 125,000-mile nationwide fiber backbone, which provides the underlying transport for all service offerings. Service delivery is organized around three product lines: Internet & Connectivity (fiber internet and network access), Voice & Communications (unified communications and collaboration), and Security & Compliance (cloud-based SASE via Cato Networks, plus broader security offerings). CCaaS is delivered through a Talkdesk-powered integration, extending the portfolio into cloud contact center.

The go-to-market is a hybrid direct-plus-channel model: enterprise field sales engage large organizations and government accounts through 'Connect with an expert' CTAs and seven industry-specific solution pages covering Banking & Finance, Education, Healthcare, Government, Manufacturing, Restaurant & Hospitality, and Retail. A VSA Channel Partner Program, recognized as Channel Program of the Year in both 2023 and 2024, drives mid-market reach. Revenue is primarily subscription-recurring managed services with an overlay of professional services for custom implementations; no public pricing tiers are disclosed.

Recognition in 2024 includes a Gold Stevie Award for the SASE network security solution, a Silver Stevie for the Talkdesk-powered CCaaS offering, and the Cato Networks Service Provider Partner of the Year designation. The company is privately held under Uniti Group, Inc. as the parent corporate entity, with Windstream Holdings as the ultimate holding parent. The company has not disclosed AI/ML capabilities, headcount growth metrics, or direct revenue figures in the available source material.

Name

Windstream Hosted Solutions

Legal name

Uniti Group, Inc.

Website

https://windstreambusiness.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Windstream Hosted Solutions (Uniti Solutions) delivers cloud-native managed network connectivity, unified communications, and SASE security services to mid-market and large enterprises plus government entities across seven verticals in the United States, leveraging Windstream's 125,000-mile fiber backbone.

Ownership category

akta.pro rank

Product category

Managed Network and Security Services

NAICS

Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications Carriers (except Satellite) (51711)

SIC

Communications Services, Nec (4899), Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Cloud Connectivity & Interconnect (Cloud On-Ramps, IX, Cross-Connects) (HDAIAFAF)

Keywords

• Managed network services
• Cloud network security
• Fiber internet connectivity
• Unified communications services
• SASE secure access

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Managed Network & Security Services: Subscription-based managed services covering internet connectivity, voice & communications, and security & compliance for business customers. Delivered as cloud-native solutions with scalable tiers.
2. Professional Services & Custom Implementations: Customized network solutions and implementation support provided alongside managed services, likely as an adjunct revenue stream tied to enterprise deployments.

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

Windstream Hosted Solutions, operating as Uniti Solutions, provides cloud-native managed network and security services to U.S. businesses and government agencies. Its portfolio comprises three integrated product lines: Internet & Connectivity (high-speed fiber internet), Voice & Communications (unified communications and collaboration tools), and Security & Compliance (cloud-based network security including SASE and CCaaS). Services are delivered over a 125,000-mile fiber footprint and tailored to seven industry verticals.

Product overview

Windstream Hosted Solutions, operating under the Uniti brand, offers a unified platform of cloud network and managed security services for business customers. The core portfolio consists of three primary product lines: Internet & Connectivity (fiber-based high-speed internet and network access), Voice & Communications (unified communications and collaboration tools), and Security & Compliance (cloud-based network security including SASE). The platform is engineered for scalability and reliability, designed to serve multiple industry verticals including banking & finance, education, healthcare, government, manufacturing, restaurant & hospitality, and retail. The company has received recognition for its security offerings, notably winning a 2024 Gold Stevie Award for Network Security Solution for SASE.

Differentiator

Problem solved

Functional benefit

Products and services

• Internet & Connectivity High-speed, high-performance fiber internet and connectivity solutions for businesses, designed to accelerate business operations across multiple sites. Built on a 125,000-mile fiber network.
• Voice & Communications Communication and collaboration tools that empower teams with seamless voice services and unified communications capabilities for businesses.
• Security & Compliance Next-generation cloud-based network security solutions that protect organizations, including SASE (Secure Access Service Edge) offerings delivered with Cato Networks. Awarded 2024 Gold Stevie for Network Security Solution for SASE.
• CCaaS (Contact Center as a Service) powered by Talkdesk Cloud-based customer service and contact center solution for businesses, integrated with the Talkdesk platform to support customer engagement and support operations.
• Uniti Solutions Platform Cloud network and managed security services platform providing a unified suite of connectivity, voice, and security solutions for businesses across banking, education, healthcare, government, manufacturing, restaurant, hospitality, and retail verticals.

Segments7 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature3 records

Partnerships

Three partnerships are on record, tiered core.

• Cato NetworkscoreTechnology or Integration · 1 January 2024Cato Networks named Windstream Hosted Solutions / Uniti Solutions as its 2024 Service Provider Partner of the Year. The partnership centers on delivering Cato's SASE (Secure Access Service Edge) platform to enterprise customers, with Windstream reselling and managing Cato's network security solution as part of its integrated cloud security offering.
• TalkdeskcoreTechnology or Integration · 1 January 2024Windstream Hosted Solutions / Uniti Solutions leverages Talkdesk as the underlying platform for its CCaaS (Contact Center as a Service) solution. The partnership was recognized with a 2024 Silver Stevie Award for Customer Service Solution. Talkdesk provides the cloud contact center technology that Windstream integrates into its managed communications portfolio.
• VSA (Vendor Specific Assistance / Channel Partner Program)coreChannel Partner/ Reseller/ Distributor · 1 January 2023Windstream Hosted Solutions / Uniti Solutions participates in the VSA channel partner program, earning Channel Program of the Year and Partner Portal Awards in both 2023 and 2024. VSA provides a structured channel partner framework enabling resellers and partners to deliver Windstream's managed network and security services to end customers.

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• TPx Communications: TPx provides managed connectivity, UCaaS, and managed security services to SMB and mid-market customers across the US, overlapping directly with Windstream Hosted Solutions' channel-driven mid-market motion.
• Masergy Communications: Masergy is a managed SD-WAN and SASE provider for mid-to-large enterprises, now part of Comcast Business, with a comparable managed-network and security services portfolio.
• Aryaka Networks: Aryaka is a pure-play managed SD-WAN and SASE provider targeting mid-to-large enterprises, directly competing with Windstream's Cato-delivered SASE offering for global enterprise networking wallet share.
• Lumen Technologies: Lumen (formerly CenturyLink) operates a similarly large nationwide fiber backbone and sells managed networking, SD-WAN, SASE, and unified communications to enterprise and government customers, making it the closest direct competitor in scale and product mix.
• Zayo Group: Zayo owns and operates a long-haul fiber network comparable in scale to Windstream's, and sells enterprise connectivity, wavelengths, and managed network services to carriers and large enterprises across North America and Europe.

Broad incumbents

• AT&T Business: AT&T Business offers nationwide fiber, 5G, managed networking, and security services to enterprise and public sector customers, competing head-on in the same verticals Windstream serves.
• Verizon Business: Verizon Business sells fiber, wireless, SD-WAN, security, and unified communications to large enterprises and government customers globally, overlapping with Windstream's enterprise and government vertical focus at much larger scale.
• Comcast Business: Comcast Business provides fiber-based connectivity, managed networking, and unified communications to SMB and mid-market customers across the US, with overlapping mid-market and channel-driven competition.
• Cox Business: Cox Business delivers fiber connectivity, managed networking, and cloud voice services to enterprise and SMB customers, with comparable geographic and mid-market overlap.

Others

• Cato Networks: Cato Networks is the underlying SASE technology partner for Windstream's award-winning SASE offering; while not a direct competitor in the same channel, it is an ecosystem participant whose roadmap and partnership terms materially shape Windstream's security positioning.

Market position

Competitive moat4 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/12709
• Xx.com/windstream
• Facebookfacebook.com/windstreambusiness

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Windstream Hosted Solutions