Westgate Animal Hospital

What Westgate Animal Hospital does

Westgate Animal Hospital is a privately held, full-service companion-animal veterinary practice founded in 1968 and based at a single clinic at 2135 N Clairemont Avenue, Eau Claire, Wisconsin. The practice serves dog and cat owners across Eau Claire, Altoona, and the surrounding Chippewa Valley, delivering preventive wellness, internal medicine, orthopedic and soft-tissue surgery, ultrasonic dental cleaning with digital dental radiography, ultrasound, digital radiography, and in-house blood analysis. Supporting offerings include professional grooming, pet cremation, an in-house pharmacy, and referral-based after-hours emergency coverage through Allied Emergency Veterinary Services.

The clinic is staffed by six DVMs (including owner-veterinarians Dr. Duane Vollendorf and Dr. Pam Hansen), a Practice Manager, a dedicated groomer, six Certified Veterinary Technicians, three vet assistants, and roughly nine receptionists. Technology footprint consists of standard veterinary diagnostic equipment plus third-party integrations: a Covetrus-branded online pharmacy, the Vello patient portal for refills, and the IDEXX Petly mobile app for pet health records and appointment access. CareCredit is accepted for client-side financing of treatments, surgeries, and hospitalization.

Revenue is generated primarily through transactional veterinary services paid at the time of service, recurring preventive care visits (vaccinations, screenings, heartworm and fecal testing), pharmacy sales (in-house and via the online pharmacy), and grooming. Hours are Monday-Friday 7:30 AM-5:00 PM plus two Saturdays per month by appointment, with same-day urgent care during office hours and after-hours cases routed to Allied Emergency Veterinary Services. The clinic is currently hiring a Certified Veterinary Technician, and was community-voted "#1 Best Veterinary Clinic 2026."

Name

Westgate Animal Hospital

Legal name

Westgate Animal Hospital

Website

https://mywestgateanimalhospital.com

Company type

Private

Founded year

1968

Operating status

Operating

Headcount range

11–50 employees

Short description

Westgate Animal Hospital is a privately owned, full-service veterinary practice in Eau Claire, Wisconsin, founded in 1968, providing preventive care, surgery, dentistry, diagnostics, grooming, and pharmacy services to dog and cat owners in the Chippewa Valley region.

Ownership category

akta.pro rank

Product category

Veterinary Services

NAICS

Veterinary Services (54194)

SIC

Services-Health Services (8000), Services-Hospitals (8060)

akta.pro primary industry

General Practice Veterinary Clinics (Wellness & Primary Care) (HLAMAAAA)

akta.pro secondary industries

Companion Animal Veterinary Clinics & Hospitals (AFAEANAA), Urgent Care Veterinary Clinics (Non-ER) (HLAMAAAD)

Keywords

• Veterinary services
• Small animal hospital
• Pet dental care
• Veterinary surgery
• Pet grooming

Headquarters

HQ city

Eau Claire

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Veterinary Services: One-time service transactions for veterinary consultations, examinations, surgeries, dental procedures, and medical treatments. Payment required at time of service.
2. Preventive Care and Wellness Services: Annual wellness exams, vaccinations, flea/tick prevention, heartworm testing, fecal tests, and bloodwork screens. These represent recurring preventive care visits.
3. Pharmacy and Medications: In-house pharmacy providing medications and prescription refills. Online pharmacy through Covetrus and Vello portal for convenience.
4. Grooming Services: Professional pet grooming services performed by Julie Hollister, groomer with 20 years experience.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

Westgate Animal Hospital is a full-service veterinary hospital that provides routine and preventive veterinary care, surgical procedures (orthopedic and soft tissue), dental cleaning and imaging, internal medicine diagnosis, in-house laboratory diagnostics, and pharmacy services for dogs and cats. The practice also offers professional pet grooming, end-of-life pet cremation, urgent care during office hours, and after-hours emergency referrals, operating from a single clinic location serving the Chippewa Valley area in Wisconsin.

Product overview

Westgate Animal Hospital is a full-service veterinary practice offering comprehensive care for dogs and cats. The practice provides a unified offering that combines preventative care, internal medicine, and surgery services with in-house diagnostic capabilities including ultrasound, digital radiography, and laboratory testing. Additional services include dental care (ultrasonic cleaning and digital dental radiography), professional grooming, and pet cremation. The practice operates with an in-house pharmacy and lab, with access to specialists, creating a one-stop destination for pet health and medical care.

Differentiator

Problem solved

Functional benefit

Products and services

• Preventative Care Routine wellness examinations, vaccinations, and health screenings for dogs and cats aimed at maintaining optimal health and preventing disease.
• Internal Medicine Diagnosis and treatment of diseases affecting internal organs and systems in companion animals.
• Surgery Services Orthopedic and soft tissue surgical procedures performed in-house, including spay and neuter operations.
• Ultrasonic Dental Cleaning Professional dental cleaning using ultrasonic technology to remove plaque and tartar buildup from pets' teeth.
• Digital Dental Radiography Digital X-ray imaging of teeth and jaw structures to identify dental issues not visible during a routine oral examination.
• Ultrasound Technology Non-invasive diagnostic ultrasound imaging for examining internal organs and diagnosing various conditions in companion animals.
• Digital Radiography Digital X-ray imaging for diagnosing bone and internal organ conditions in pets.
• In-House Blood Laboratory Testing On-site laboratory equipment for blood analysis, enabling rapid diagnostic results without sending samples to an external lab.
• Grooming Services Professional pet grooming including bathing, haircuts, nail trimming, and coat care performed by groomer Julie Hollister with 20 years of experience.
• Pet Cremation Compassionate cremation services for families after the loss of a companion animal.
• Urgent Care Same-day urgent care appointments during regular office hours for pets requiring immediate medical attention.
• After Hours Emergency Care Referral

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature7 records

Partnerships

Four partnerships are on record, tiered supporting and core.

• CareCreditsupportingGTM or Marketing PartnerCareCredit healthcare financing credit card accepted as payment method for veterinary services, enabling pet owners to pay for treatments, surgeries, and hospitalization over time rather than at time of service.
• Allied Emergency Veterinary ServicescoreStrategic or Co-development PartnerAfter-hours emergency veterinary care provider. Westgate refers clients to Allied for urgent care and emergency needs outside regular office hours (715-529-5900). This partnership ensures 24/7 emergency coverage for their patient base.
• Covetrus PharmacysupportingTechnology or IntegrationOnline pharmacy integration allowing pet owners to order medications and prescriptions through Covetrus platform linked from Westgate's website.
• PetlysupportingTechnology or IntegrationPet health portal (mobile app) allowing pet owners to view their pet's health records, appointment information, and stay connected with Westgate Animal Hospital.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Banfield Pet Hospital: Largest general-practice veterinary chain in the U.S., typically co-located inside PetSmart stores. Directly comparable to Westgate's wellness/primary-care service mix and companion animal focus, with the structural advantages of national scale and brand.
• Thrive Pet Healthcare: Multi-specialty and general practice veterinary hospital network with locations across the U.S. Comparable to Westgate in primary care service offering, with stronger specialty capabilities and corporate-driven operating hours.
• BluePearl Specialty + Emergency Pet Hospital: Operates specialty and emergency veterinary hospitals nationwide under Mars Veterinary Health. Comparable to Westgate as a companion animal hospital provider, particularly relevant given Westgate's referral relationship with Allied Emergency for after-hours cases.
• Mission Veterinary Partners: Veterinary hospital consolidator operating hundreds of general practice and specialty clinics, with active acquisition activity in the Midwest. Comparable to Westgate in service mix (GP, dental, surgery) and a probable consolidator partner in the region.
• VCA Animal Hospitals: Operates the largest network of companion animal veterinary hospitals in the U.S. under the Mars Veterinary Health umbrella. Comparable to Westgate as a multi-site full-service small animal hospital operator, though at vastly greater scale and with corporate backing.
• Lakefield Veterinary Group: Family of companion animal hospitals across the U.S. Comparable to Westgate in general-practice, in-house diagnostics, and small-clinic service model, with a Midwest-relevant acquisition profile.
• National Veterinary Associates (NVA): Owns and operates a large network of more than 1,000 companion animal veterinary hospitals across the U.S. and Canada. A likely strategic acquirer of independent practices like Westgate and a direct comparator in service scope and customer base.
• PetVet Care Centers: Operates a network of companion animal veterinary hospitals with a Midwest presence. Comparable to Westgate in general practice focus, size tier, and growth-by-acquisition model targeting independent clinics.

Emerging players

• Heartland Veterinary Partners: Mid-market veterinary consolidator with a strong Midwest footprint, actively acquiring single- and multi-doctor general practices. Comparable to Westgate in target customer (pet owners, dogs/cats) and acquisition fit.

Others

• Allied Emergency Veterinary Services: After-hours emergency veterinary provider with which Westgate has a formal referral partnership. Not a direct competitor but a closely linked adjacent operator; relevant as a strategic partner and a comparable regional emergency-services provider.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/westgateanimalhospitalec
• LinkedInlinkedin.com/company/westgate-animal-hospital

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Westgate Animal Hospital