Toukley Neighbourhood Centre

What Toukley Neighbourhood Centre does

Toukley Neighbourhood Centre (TNC) is a not-for-profit incorporated association established in 1988, operating from 7-9 Summerside Street, Toukley, NSW, Australia. The organisation delivers a broad suite of free social support services to residents of the NSW Central Coast, including 24/7 emergency food relief, OzHarvest and SecondBite food hampers, weekly free community meals, No Interest Loans up to $2,000, an Emergency Relief Program (PBS medicines, utility assistance, transport), aged care volunteer visits, children's playgroups, youth school holiday programs, counselling and mental health referrals, and community events such as the High Tea Society and Tinsel Time in Toukley. TNC also operates a charity Op Shop (Ron Alt Lane, Toukley) that contributes approximately $50,000 AUD annually to community programs.

Name

Toukley Neighbourhood Centre

Legal name

Toukley Neighbourhood Centre, Inc

Website

https://tnc.org.au

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

11–50 employees

Short description

Toukley Neighbourhood Centre is a community not-for-profit in Toukley, NSW, delivering free food relief, emergency assistance, financial support, and community programs to Central Coast residents in need, funded through government grants, donations, and a charity Op Shop.

Ownership category

akta.pro rank

Product category

Community Support Services

NAICS

Community Food and Housing, and Emergency and Other Relief Services (6242)

SIC

Services-Social Services (8300)

akta.pro primary industry

Community Centers & Neighborhood Support Services (BPAGAEAL)

Keywords

• Community support services
• Emergency relief programs
• Food assistance
• No interest loans
• Aged care visits

Headquarters

HQ city

Toukley

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Government Funding & Grants: TNC receives funding from Australian Government agencies including Department of Social Services (for ACVVS, Emergency Relief, NILs programs) and NSW Government Department of Communities and Justice (for CAFS program). These grants support core operations and specific community programs.
2. Op Shop Sales: The TNC Op Shop sells donated second-hand goods including clothing, books, homewares and bric-a-brac. Revenue contributes nearly $50,000 annually to support community programs.
3. Fundraising Events: TNC organises Bunnings BBQs, themed community events, Christmas appeals and other fundraising activities throughout the year.
4. Donations: Individual and business donations through GiveNow platform, Return & Earn container recycling scheme, and direct contributions. All donations are tax-deductible as TNC is a registered charity.
5. Membership Fees: Annual membership fee of $5 per member, payable by 1 November each year. Members receive voting rights at AGM and opportunities to contribute ideas and volunteer.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Toukley Neighbourhood Centre is a registered not-for-profit community hub serving the Toukley area on the NSW Central Coast. It delivers free food support (Community Pantry, OzHarvest hampers, weekly community meals), emergency relief and material aid, interest-free loans up to $2,000 via the No Interest Loans scheme, aged care volunteer visits, children's and youth programs, mental health training, and a charity Op Shop whose proceeds fund programs.

Product overview

Toukley Neighbourhood Centre is a not-for-profit community organization serving the Central Coast NSW since 1988, offering a comprehensive suite of social support programs and community services. The organization operates as a community hub providing food support (Community Pantry, Emergency Hampers, OzHarvest partnerships, Free Community Meals), financial assistance (No Interest Loans, Emergency Relief, EAPA vouchers), practical support (Orange Sky Laundry, free counselling, Hair Aid, referrals), and community programs (Aged Care Volunteer Visitors Scheme, children's activities, youth programs, High Tea Society). The centre also runs a social enterprise Op Shop contributing approximately $50,000 annually to fund programs, and coordinates community events including the annual Tinsel Time in Toukley and monthly Toukley Oukley gatherings.

Differentiator

Problem solved

Functional benefit

Products and services

• Community Pantry
• Free Community Meal
• OzHarvest Hamper Support
• Emergency Relief Program
• No Interest Loans (NILs)
• Aged Care Volunteer Visitors Scheme (ACVVS)
• TNC Op Shop
• Reclaim Your Power
• Playgroup
• Crafty Fun Space 4 Kidz
• Movie Sessions (Tiny Flicks & Flicktales)
• Yadha Community Garden
• Orange Sky Laundry at TNC
• Free Counselling
• High Tea Society
• Coastal Canvas Street Art Program
• School Holiday Program
• Tinsel Time in Toukley
• Toukley Oukley Community Gathering

Quantifiable outcome

• Provides food hampers to hundreds of families monthly through OzHarvest and SecondBite partnerships
• +2 more outcomes

Named customers6 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

16 partnerships are on record, tiered minor and core.

• Bikers HandminorStrategic or Co-development PartnerCentral Coast charity led by motorbike enthusiasts committed to giving back. Donates funds, food, and gifts to support TNC's emergency relief and community support programs.
• Lions Club of ToukleycoreStrategic or Co-development PartnerLocal branch of Lions Clubs International, raising funds and providing hands-on support for community needs. Partners through fundraising, community events (including Australia Day Eve), Christmas appeal, and food relief programs. Board Member Karin McGann also serves as Lions Club Secretary.
• Orange Sky LaundrycoreStrategic or Co-development PartnerNational not-for-profit providing free mobile laundry and shower services. TNC hosts their mobile laundry service every Friday morning. TNC volunteers provide hot drinks and toasties during washing cycles.
• OzHarvestcoreStrategic or Co-development PartnerLeading food rescue organisation redistributing quality surplus food to charities. TNC receives regular deliveries used to support emergency food relief, providing hundreds of hampers to those in need each month.
• Rotary Club of ToukleyminorStrategic or Co-development PartnerLocal branch of Rotary International, a global volunteer network. Partners through sponsorship of community programs, fundraising support, and hands-on help at events.
• SecondBitecoreStrategic or Co-development PartnerNational food rescue organisation redistributing fresh food to charities. TNC collects food donations from Coles Monday to Friday, made available in the community pantry.
• We Care ConnectminorStrategic or Co-development PartnerCentral Coast charity providing quality preloved children's essentials. TNC refers families in need and helps distribute donated items including clothing, cots, prams, and toys.
• Freemasons of the Central CoastminorStrategic or Co-development PartnerLong-standing fraternal organisation dedicated to charity and community service. Donated laptops for TNC reception and contributed funding to establish the community garden.
• Impact Electrical ContractorsminorStrategic or Co-development PartnerLocal electrical business providing significant electrical work at TNC free of charge to help maintain a safe, functional space. Also supports annual Tinsel Time in Toukley event.
• Mexicoast CantinacoreStrategic or Co-development PartnerMuch-loved local Mexican restaurant and TNC's strongest business supporter. Co-owner Mike Cross serves as TNC Ambassador. Donated TVs, meal vouchers for volunteers, BBQ trailer, and sponsored 2024 Community Christmas Meal.
• Westpac / MinterEllison Board Observer ProgramminorStrategic or Co-development PartnerCorporate governance initiative connecting not-for-profit boards with corporate professionals. Mandy Khosler from MinterEllison serves as current Board Observer, attending meetings and contributing to discussions.
• Good ShepherdcoreStrategic or Co-development PartnerNational social enterprise providing No Interest Loans in partnership with TNC. NILs program is funded by Australian Government Department of Social Services and NSW Fair Trading.
• Australian Government - Department of Social ServicescoreStrategic or Co-development PartnerFederal government department funding ACVVS (Aged Care Volunteer Visitors Scheme), Emergency Relief Program, and No Interest Loans programs delivered by TNC.
• NSW Government - Department of Communities and JusticecoreStrategic or Co-development PartnerState government department funding the Community and Family Support (CAFS) Program which enables TNC to deliver early help and support to children, young people, families and communities.
• NSW Fair TradingcoreStrategic or Co-development PartnerState government agency co-funding the No Interest Loans program with DSS and Good Shepherd, providing interest-free loans to low-income individuals and families.
• Return & Earn NSWminorStrategic or Co-development PartnerNSW container deposit scheme. TNC is a registered donation partner allowing community members to donate 10c per container refunds directly to support TNC food relief and community programs.

Scale indicators4 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Good Shepherd Australia New Zealand: Direct peer/strategic partner: national social enterprise running the No Interest Loans (NILs) scheme that TNC delivers locally; shares the financial-inclusion and community-empowerment mission.
• OzHarvest: Direct peer/strategic partner: Australia's leading food rescue organisation redistributing surplus food to charities; TNC is one of its receiving agencies, and OzHarvest also delivers overlapping community food programs nationally.
• SecondBite: Direct peer/strategic partner: national food rescue NFP redistributing fresh food to frontline charities including TNC, with overlapping community food-security mission.
• Bateau Bay Neighbourhood Centre: Direct peer: a nearby Central Coast NSW neighbourhood centre offering overlapping food relief, emergency assistance, community programs and volunteer-driven support to the same regional population.
• Wyong Neighbourhood Centre: Direct peer: another Central Coast neighbourhood centre in TNC's referral network delivering comparable community support services under the same funding frameworks (DSS, NSW DCJ).
• Orange Sky Australia: Direct peer/strategic partner: NFP providing free mobile laundry and shower services, hosted weekly at TNC, delivering overlapping hardship-relief services to vulnerable Australians.

Broad incumbents

• St Vincent de Paul Society Australia: Broad incumbent: national NFP operating overlapping food, material-aid, emergency-relief and community-support services including Vinnies op shops that directly resemble TNC's retail social enterprise.
• Foodbank Australia: Broad incumbent: largest food-relief NFP in Australia, sourcing and distributing food to frontline agencies including neighbourhood centres; operates in the same community food-security category.
• Salvation Army Australia: Broad incumbent: large national NFP delivering overlapping emergency relief, food assistance, financial counselling and community programs at significantly greater scale across Australia.
• Mission Australia: Broad incumbent: large national NFP delivering housing, homelessness, community and family services that materially overlap with TNC's emergency-relief and social-support remit, particularly for disadvantaged cohorts.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/toukleyneighbourhoodcntr
• Instagraminstagram.com/toukleyneighbourhoodcntr
• LinkedInlinkedin.com/company/toukley-neighbourhood-centre

Compliance13 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Toukley Neighbourhood Centre