VISP

What VISP does

VISP (Valley Internet Service Provider) is a privately held Canadian fixed wireless internet service provider headquartered in Winkler, Manitoba, founded in 2013. The company delivers high-speed internet, VoIP phone service, and Wi-Fi mesh solutions to approximately 40,000 residential and business customers across South Central Manitoba, including Winkler, Morden, Altona, Carman, Sanford, and the Pembina Valley. VISP's core technology bypasses legacy copper infrastructure by transmitting from fiber-sourced towers to wireless receivers mounted on customer buildings, connected internally with high-grade shielded Cat5 cabling. The company's Terms of Service are hosted under valleyfiber.ca, indicating an affiliation with Valley Fiber Ltd.

VISP's product portfolio spans Residential Internet (up to 100 Mbps with an 80% speed guarantee), Business Internet (10/2 to 100/20 Mbps with a 95% speed guarantee), Full Frame Transport — a Layer 2 MPLS-based enterprise service using VLANs — and custom Enterprise Services with symmetrical bandwidth and dedicated support. Adjacent offerings include a VoIP Home Phone service launched in 2023 with number porting and 24/7 support, and the eero Wi-Fi 6 mesh product line introduced in 2022. Revenue is generated primarily through monthly recurring subscriptions (residential $55–$95/month, business $100–$210/month, with enterprise tiers up to $800/month), supplemented by hardware sales (eero devices, $150 tripod extensions), usage-based data top-ups ($15–$50 for 20–100 GB), and a one-time $299 installation fee waived on 2-year contracts.

VISP's go-to-market combines direct sales (toll-free line, field reps conducting site surveys, next-day installation for urgent business needs) with deep community engagement across regional festivals and local sports sponsorships, plus a customer referral program offering free-month incentives. Customer segments are horizontally segmented into Residential (primary), Business (SMB to enterprise), and Government/Municipal, with named customers including the Town of Altona, Schnell Industries, Domo Gas Mart, Winkler Fabrics, and SolutionsIT. Distribution channels include the company website, online signup and customer portal, toll-free inside sales, and field-based enterprise sales.

Name

VISP

Legal name

Valley Internet Service Provider

Website

https://getvisp.ca

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

VISP is a Canadian fixed wireless internet service provider based in Winkler, Manitoba, founded in 2013, delivering high-speed internet, VoIP phone, and eero Wi-Fi mesh solutions to approximately 40,000 residential and business customers across South Central Manitoba.

Ownership category

akta.pro rank

Product category

Fixed Wireless Internet & Broadband Services

NAICS

Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications Carriers (except Satellite) (51711)

SIC

Telephone Communications (No Radiotelephone) (4813), Communications Services, Nec (4899), Computer Communications Equipment (3576)

akta.pro primary industry

Residential/Broadband ISPs (Consumer Internet) (HDAIADAA)

akta.pro secondary industries

Rural & Universal Service Fixed Broadband Providers (HDAIABAJ), Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband) (HDAIABAI), Multi-Site Enterprise Connectivity Bundles (Hybrid WAN/MPLS+Internet) (HDAIAFAL)

Keywords

• Fixed wireless internet
• Rural broadband service
• Business internet plans
• Home phone VoIP
• Enterprise network transport

Headquarters

HQ city

Winkler

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales

Revenue model

1. Internet Service Subscription: Monthly subscription fees for internet service plans. Residential plans range from approximately $55-95/month for various speed tiers. Business plans range from $100-210/month. Unlimited data plans available. Installation fees of $299 for basic installation (waived with 2-year contract).
2. Hardware Sales: Sales of eero Wi-Fi mesh systems including eero 6+ router. Wi-Fi routers available for additional cost. Tripod extensions available for $150 value (free with 2-year agreement).
3. Data Top-Up Sales: Additional data purchases for customers who exceed their monthly data allowance: $15 for 20 GB, $30 for 50 GB, $50 for 100 GB. These are purchased through the customer portal.
4. Phone Service: Home phone service with number porting capabilities, local area code retention, and no long-distance fees. Technical support included 24/7/365.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

VISP delivers fixed wireless high-speed internet to homes and businesses across South Central Manitoba via fiber-sourced towers and wireless receivers, bypassing legacy copper. Its portfolio includes tiered residential and business internet subscriptions, VoIP home phone service with number porting, eero Wi-Fi 6 mesh systems for whole-home coverage, and enterprise-grade services including Full Frame Transport over its Next Generation MPLS network. The company sells direct to end customers with field installation and locally based 24/7 technical support.

Product overview

VISP is a fixed wireless internet service provider based in Manitoba, Canada, offering a unified internet service portfolio centered on high-speed wireless connectivity. The core offerings include Residential Internet and Business Internet plans, both delivered via fixed wireless technology from fiber-sourced towers. These are complemented by Home Phone (VoIP service), the eero Wi-Fi 6 mesh system for extended home coverage, and enterprise-grade services such as Full Frame Transport (MPLS-based VLAN service) and custom Enterprise Services for larger organizations. All services share a common infrastructure—fiber-sourced towers with fixed wireless delivery—and are unified by VISP's speed guarantee commitment (80% for residential, 95% for business).

Differentiator

Problem solved

Functional benefit

Brands

• eero: Wi-Fi mesh networking product line offered by VISP, including eero 6+ devices with Wi-Fi 6 technology, TrueMesh technology, and eero Secure security features.

Products and services

• Residential Internet High-speed fixed wireless internet service for homes, delivered from fiber-sourced towers to a receiver mounted on the customer's building, providing speeds up to 100 Mbps with an 80% speed guarantee and unlimited data options. Targeted at homeowners and renters in rural and semi-rural Manitoba.
• Business Internet

Quantifiable outcome

• 80% or better speed guarantee for residential customers (average over month)
• +2 more outcomes

Named customers7 records

Segments3 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature3 records

Partnerships

Two partnerships are on record, tiered core and minor.

• eero (Amazon)coreTechnology or IntegrationVISP has partnered with eero to offer Wi-Fi 6 mesh systems to customers. The eero product line is offered as a solution for Wi-Fi coverage needs within customers' homes. VISP brings the eero product line to customers as part of their service offering, with eero 6+ and related products available for purchase. The partnership includes integration with VISP's internet service and TrueMesh technology for whole-home coverage.
• Shaw Direct / Shaw SatelliteminorChannel Partner/ Reseller/ DistributorVISP offers Shaw satellite service as an add-on for customers who want TV programming. Customers can get hooked up with Shaw satellite through VISP, with VISP sales representatives handling much of the coordination and process for customers.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• TELUS: TELUS is a national incumbent carrier expanding fiber-to-the-home across Western Canada, increasingly overlapping with rural markets that VISP serves.
• Rogers Communications: Rogers is a major Canadian national carrier offering internet, wireless, and now cable broadband (post-Shaw acquisition), competing for rural and SMB connectivity customers in Manitoba.
• Bell MTS (Bell Canada): Bell MTS is the incumbent carrier in Manitoba, offering wireline broadband, fiber, and wireless services across the province, including the rural areas where VISP operates.
• Shaw Communications (Rogers): Shaw (now part of Rogers) is a major Canadian cable and broadband ISP with Western Canadian footprint; it is the national carrier referenced by VISP customers as a prior provider and is also a VISP channel partner for satellite.

Others

• Distributel Communications: Distributel is a Canadian independent ISP reselling broadband access across multiple provinces; relevant as a comparison point for how independent ISPs monetize last-mile connectivity without owning physical infrastructure.

Direct peers

• Xplornet Communications: Xplornet is a Canadian rural-focused fixed wireless and satellite ISP, directly comparable to VISP in targeting underserved rural and remote households with wireless broadband.
• CCI Wireless: CCI Wireless is a Canadian WISP providing fixed wireless broadband to rural Alberta and Western Canada, comparable to VISP in technology stack and rural customer base.
• Valley Fiber: Valley Fiber appears affiliated with VISP (shared Terms of Service and billing domain) and operates fiber-to-the-home in the same Manitoba region, making it the closest adjacent operator and potential peer/sibling entity.

Regional players

• SaskTel: SaskTel is the provincial incumbent in neighboring Saskatchewan, providing wireline, wireless, and broadband services in rural areas comparable to VISP's target market, but in a different geography.

Emerging players

• Starlink (SpaceX): Starlink delivers satellite broadband across rural Canada and competes directly for the same underserved customers VISP targets, with rapidly improving speeds and unlimited data tiers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/GetVisp

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about VISP