Capio
Capio is a Swedish healthcare provider, part of Ramsay Santé since 2018, operating 241 care units across Sweden, Norway, and Denmark. It delivers primary, specialist, emergency, psychiatric, and digital healthcare services to roughly 6 million patients annually through public regional contracts and private-pay channels.
- Company typePrivate
- Founded1994
- HeadquartersGothenburg, Sweden
- Headcount5,001–10,000
- GTM typeB2C
- OfferingServices
What Capio does
Capio is a Swedish healthcare provider founded in 1994 and headquartered in Gothenburg, operating since 2018 as a subsidiary of Ramsay Santé, a pan-European healthcare group with 36,000 employees across five countries. The company delivers a broad spectrum of publicly funded and private healthcare services — including primary care (100+ health centers), specialist care, emergency/acute hospital services, psychiatry, occupational health, advanced home healthcare (ASIH), geriatric care, and specialized facilities such as Capio Ätstörningscenter Varberg (eating disorders) and Capio Vård för hemlösa (healthcare for the homeless) — through a network of approximately 241 care units in Sweden, with additional operations in Norway and Denmark. Capio processes roughly 6 million patient visits annually and employs approximately 15,000 people in Sweden alone.
The company's underlying technology stack combines physical care delivery with the digital Capio Go platform (chat and video consultations available 7-22 daily, secured via BankID) and the broader Capio app for appointment booking and prescription renewals. Clinical operations are supported by the Cosmic electronic health record system and integration with Sweden's national 1177 e-tjänster portal. Capio's proprietary Capiomodellen quality framework — built on four pillars (patient needs, modern medicine, modern management, continuous improvement) — provides a documented operating model used across the network. Speech recognition tools are deployed for clinician dictation at select facilities.
Capio's revenue model is hybrid: the majority of revenue is generated through multi-year public healthcare agreements with Swedish regional governments (Region Skåne, Region Jönköpings län, Västra Götalandsregionen), where patients pay standardized regional fees and Capio is reimbursed via care contracts. A secondary revenue stream comes from privately paying patients and those with private health insurance (privat sjukvårdsförsäkring), including specialist consultations and elective procedures, plus corporate occupational health (företagshälsovård) services. The company employs a hybrid go-to-market motion: direct-to-consumer through owned physical locations and the digital Capio Go self-serve platform, alongside enterprise sales to regional government payers and corporate clients. Patient acquisition combines a content-driven website (capio.se), social media (Facebook, LinkedIn, Instagram), and PR/earned media, supported by the mobile app as a self-service channel.
Capio firmographics
Firmographics- Name
- Capio
- Legal name
- Capio Sverige AB
- Website
- https://capio.se
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- Capio is a Swedish healthcare provider, part of Ramsay Santé since 2018, operating 241 care units across Sweden, Norway, and Denmark. It delivers primary, specialist, emergency, psychiatric, and digital healthcare services to roughly 6 million patients annually through public regional contracts and private-pay channels.
- Ownership category
- akta.pro rank
Capio industry classification
Industry- Product category
- Healthcare Services
- NAICS
- Offices of Physicians (6211), Ambulatory Health Care Services (621)
- SIC
- Services-General Medical & Surgical Hospitals, Nec (8062), Services-Hospitals (8060), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Nursing & Personal Care Facilities (8050)
- akta.pro primary industry
- Medication-Assisted Treatment (MAT) & Opioid Treatment Programs (OTPs) (HLAFACAG)
Keywords
Where Capio is headquartered
LocationHeadquarters
- HQ city
- Gothenburg
- HQ country
- Sweden
- HQ region
- Europe
Offices6 records
Markets served
Capio business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Publicly Funded Healthcare Services: Capio operates care units under public healthcare agreements with regional governments (e.g., Region Skåne, Region Jönköpings län, Västra Götalandsregionen). Services are funded through the Swedish public healthcare system, where patients access care largely free at point of use. Revenue is generated through care contracts with regions.
- Private Healthcare and Insurance: Capio offers services to privately paying patients and those with private health insurance (privat sjukvårdsförsäkring). This includes specialist care and elective procedures not covered by the public system.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Publicly Funded Care (via regional agreements) |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels7 records
Capio product offering
Product offeringCore offering
Capio is a Nordic healthcare provider operating 241 care units across Sweden, Norway, and Denmark, delivering primary care, specialist care, emergency care, psychiatric services, and occupational health through hospitals, clinics, and health centers. The company complements its physical infrastructure with digital healthcare services (Capio Go) offering online consultations 7-22 daily, plus prescription renewals and patient triage via app and web.
Product overview
Capio is a comprehensive healthcare provider offering a broad portfolio of digital and physical healthcare services across Sweden, Norway, and Denmark. The company's digital services include Capio Go (online consultations via chat available 7-22) and the Vård Online app, which provide patients with digital access to medical advice, prescription renewals, and specialist referrals. Physical services span primary care (100+ vårdcentraler), emergency care (including Capio S:t Görans Sjukhus), specialist care (orthopedics, psychiatry, gynecology, urology, dermatology), rehabilitation, geriatric care, occupational health, and advanced home healthcare (ASIH). Capio also operates specialized facilities including Capio Ätstörningscenter Varberg (eating disorders), Capio Ultraljudsbarnmorskorna (prenatal ultrasound), and Capio Vård för hemlösa (healthcare for homeless). The company has 241 care units in Sweden and 6 million annual patient visits, and is part of Ramsay Santé since 2018.
Differentiator
Problem solved
Functional benefit
Brands
- Capio Go: Digital healthcare service offering online consultations and healthcare advice 7-22 daily.
Products and services
- Capio Go
Quantifiable outcome
- 79% of employees recommend Capio as a workplace (employee survey with 87% participation rate)
- +1 more outcomes
Companies that use Capio
Customer profileNamed customers3 records
Segments5 records
Ideal customer profiles4 records
Capio technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability3 records
Feature2 records
Capio partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- Region SkånecoreCapio operates care units on behalf of Region Skåne, providing primary care (vårdcentraler), specialist care, and other health services under public healthcare agreements in southern Sweden.
- Region Jönköpings läncoreCapio operates specialist care including Capio Ätstörningscenter Varberg on behalf of Region Jönköpings län, providing specialized eating disorder treatment services.
- Västra GötalandsregionencoreCapio Lundby Specialistsjukhus operates under a care agreement with Västra Götalandsregionen, providing planned specialist care in Gothenburg area including ENT, ophthalmology, psychiatry, medicine, and surgery.
- Generation PepminorCapio partners with Generation Pep (part of the Crown Princess Couple's Foundation) on a preventive health program for children aged 0-6, aimed at increasing knowledge about healthy diet and physical activity among children and parents.
Scale indicators9 records
Recent moves7 records
Expansion highlights6 records
Capio competitors and assessment
Company assessmentDirect peers
- Humana: Nordic personal-assistance, elder care, and individual-and-family-services operator with strong Swedish public-sector contract exposure. Comparable in operating a care-delivery network under Swedish municipal/regional agreements.
- Praktikertjänst: Sweden's largest private healthcare cooperative, operating primary care clinics, specialist centers, and dental services on similar public-agreement and private-pay economics to Capio. Directly comparable in service mix and Swedish regional footprint.
- GHP Specialty Care: Nordic specialist-clinic operator listed on Nasdaq Stockholm running ~25 specialty clinics in Sweden, Norway, and Denmark in orthopedics, obesity, sleep, and IVF. Comparable specialist-care business model targeting private-pay and insured patients.
- Aleris: Nordic private healthcare provider (now part of the same Ramsay Santé group) operating hospitals, specialist clinics, and elder care across Sweden, Norway, and Denmark. Closely overlaps Capio's hospital and digital-care proposition.
Broad incumbents
- Attendo: Major Nordic care provider focused on elderly care, social care, and healthcare services across Sweden, Finland, Norway, and Denmark. Comparable in scale and Nordic public-contract model, though more weighted to social/elder care than acute hospital services.
- Helios (Fresenius): Europe's largest private hospital group operating ~90 hospitals across Germany, Spain, and Latin America. Relevant as a broad pan-European incumbent peer providing hospital services at comparable scale to Capio Sweden.
- Ramsay Health Care (Australia): Australian-listed hospital group that is the historical parent lineage of Ramsay Santé and runs comparable acute and day hospitals across Australia, the UK, and Europe. Most relevant as a global benchmark for the Ramsay operating model Capio sits within.
Regional players
- Terveystalo: Finland's largest private healthcare provider delivering primary, specialist, occupational, and digital care under a similar public-agreement/private-pay hybrid model. Comparable operating model in a Nordic market adjacent to Capio's.
- Mehiläinen: Finnish private healthcare group offering primary, specialist, hospital, occupational health, and digital services. Operates under an almost identical Nordic public-private reimbursement framework as Capio Sweden.
Emerging players
- Doktor.se: Swedish digital-first primary care provider combining app-based consultations with physical clinics. A direct emerging competitor to Capio Go, especially for low-acuity visits where digital-first cost structures can undercut incumbents.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks5 records
Key highlights7 records
Customer concentration
Capio social profiles
Digital presenceCapio compliance and trust
Trust signalCompliance4 records
Capio financial estimates
Financial estimateRevenue estimate
Valuation estimate
Capio leadership team
Management profileNumber of profiles
Profiles8 records
Capio funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Capio M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Capio
What does Capio do?
Capio is a Nordic healthcare provider operating 241 care units across Sweden, Norway, and Denmark, delivering primary care, specialist care, emergency care, psychiatric services, and occupational health through hospitals, clinics, and health centers. The company complements its physical infrastructure with digital healthcare services (Capio Go) offering online consultations 7-22 daily, plus prescription renewals and patient triage via app and web.
Is Capio a public or private company?
Capio is a private company. It is classified as corporate owned and is currently operating.
When was Capio founded?
Capio was founded in 1994. It employs 5,001 to 10,000 people.
Where is Capio based?
Capio is headquartered in Gothenburg, Sweden, in the Europe region.
How does Capio make money?
Two revenue lines are on record. Publicly Funded Healthcare Services are the primary driver. The others are private Healthcare and Insurance.
Who are Capio's main competitors?
Direct peers on record are Humana, Praktikertjänst, GHP Specialty Care and Aleris. Broad incumbents are Attendo, Helios (Fresenius) and Ramsay Health Care (Australia). Regional players are Terveystalo and Mehiläinen. Doktor.se is listed as an emerging player.
Does Capio have an API?
No public API is recorded for Capio.
What industry is Capio in?
Capio's product category is Healthcare Services. Its primary akta.pro industry code is HLAFACAG, Medication-Assisted Treatment (MAT) & Opioid Treatment Programs (OTPs). Its NAICS code is 6211 and its SIC code is 8062.