What Doktor.se does

Doktor.se, founded in 2016 in Stockholm and headquartered at Sveavägen 63 (legal entity Doktorse Nordic AB, Org. nr. 559058-0089), operates a hybrid digital-and-physical primary care platform in Sweden. The company combines a B2C iOS/Android mobile app that delivers on-demand chat, video, and voice consultations within 30 minutes, 365 days per year, with a network of 27+ physical healthcare centers (vårdcentraler) across Sweden offering primary care, child healthcare (BVC), urgent care (Lättakut), mole checking (Prickmottagning), and vaccination clinics, where listed patients have a fixed family doctor.

The product surface spans prescription renewals (with pickup at any Swedish pharmacy), medical certificates (sjukintyg, VAB, travel certificates), a dedicated allergy service (Pollenkollen.se), vaccination services augmented by the May 2022 acquisition of LifeCaddy Health AB, automated digital diagnostics for urinary tract infections and acne acquired via the March 2022 acquisition of Göteborg-based Kollarna, and a medical weight-loss program with modern pharmacotherapy at select centers. The platform also integrates comprehensive health information (Fakta & Råd) covering over 100 conditions, authored by in-house medical staff including Filip Saxena (Chefläkare) and Ewa Lundborg (Medicinsk redaktör), supporting SEO-driven top-of-funnel acquisition and direct app downloads via QR code. Geographic expansion to Germany is delivered via the Doktor.de subsidiary.

Doktor.se monetises through per-consultation patient fees for both digital and physical visits (varying by region, issue type, and age), supplemented by publicly funded capitated payments from at least eight Swedish regional authorities (Region Stockholm, Halland, Västernorrland, Norrbotten, Sörmland, Östergötland, Skåne, and Västra Götaland) under primary care commissioning contracts. Cumulative vårdmöten exceed 10 million and self-reported patient satisfaction stands at 95%. The company is led by founder and CEO Martin Lindman, has a workforce of 1,001-5,000, has raised approximately $190M+ across multiple 2018-2022 rounds (including Tencent Holdings, Carnegie, Svenska Handelsbanken, Norron, Oriola, Skabholmen Invest, Bonnier Capital, Consensus Asset Management, and Webrock Ventures), and halted stock market listing plans in 2022 due to market uncertainties.

Name

Doktor.se

Legal name

Doktorse Nordic AB

Website

https://doktor.se

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Doktor.se is a Swedish digital and physical primary care provider operating a mobile app for on-demand virtual consultations alongside 27+ healthcare centers across Sweden, serving individual patients and eight regional healthcare authorities under publicly funded contracts.

Ownership category

akta.pro rank

Product category

Digital Primary Healthcare Services

NAICS

Offices of Physicians (6211), Ambulatory Health Care Services (621)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Primary Care & General Medicine Virtual Care (HLALAAAA)

akta.pro secondary industries

24/7 On-Demand Urgent Care Virtual Visit Platforms (HLALAJAA), Virtual Urgent Care & On-Demand Teletriage Services (HLAFADAJ), Healthcare On‑Demand Platforms (Telehealth, Home Care, Nursing) (BPAMAHAH)

Keywords

• Digital healthcare services
• Telemedicine consultations
• Primary care clinics
• Prescription management
• Mobile health platform

Headquarters

HQ city

Stockholm

HQ country

Sweden

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Digital Consultations: Patients pay a patient fee (patientavgift) for digital healthcare consultations via the app. The fee varies depending on the type of care sought, the patient's region of residence, the type of issue, and age. Digital and physical consultations have different fee structures.
2. Physical Healthcare Center Services: Revenue from physical clinic visits (vårdcentraler). Patients pay regional government-mandated patient fees for in-person consultations. Doktor.se operates these clinics on behalf of multiple Swedish regions (Region Stockholm, Region Halland, Region Västernorrland, Region Norrbotten, Region Sörmland, Region Östergötland, Region Skåne, Region Västra Götaland), which partially fund the care provided.
3. Prescription Services: Doctors can issue prescriptions during digital or physical consultations, which patients pick up at Swedish pharmacies. Revenue is generated through consultation fees rather than pharmacy take-rates.
4. Vaccination Services: Doktor.se offers vaccination clinics at physical centers. After acquiring LifeCaddy Health AB (vaccination data specialist in 2022), the company expanded its digital and physical vaccination services, allowing patients better oversight of their vaccination records.
5. Investment Capital: In July 2021, Doktor.se raised €29.5M in a funding round with participation from Tencent Holdings, used to develop the platform, enhance mental health and chronic illness services, and expand internationally.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Doktor.se operates a hybrid digital-physical primary healthcare platform serving Sweden. Patients access licensed healthcare professionals via the Doktor.se mobile app (iOS/Android) through chat, video, or voice within 30 minutes, 365 days a year. The platform is anchored by a network of 27+ physical vårdcentraler (healthcare centers) where patients can register for continuity of care with a dedicated doctor. Services include on-demand digital consultations, prescription renewals, medical certificates (sick leave, VAB), vaccinations, child healthcare (BVC), mole checking (Prickmottagning), minor injury clinics (Lättakut), and chronic disease management.

Product overview

Doktor.se is a Swedish digital and physical healthcare provider offering a unified platform that combines a mobile app for digital consultations (chat/video) with a network of 27+ physical healthcare centers nationwide. The core offering includes the Doktor.se App for rapid digital healthcare access, supported by physical Vårdcentraler offering primary care, specialist services (BVC child healthcare, Lättakut urgent care, Prickmottagning mole checking), and vaccination clinics. The platform extends through prescription services, medical certificates (sjukintyg, VAB), and comprehensive health information resources. Strategic acquisitions of LifeCaddy Health AB (vaccination data tools) and Kollarna (digital diagnostics for UTIs and acne) have enhanced specialized service capabilities. The company also operates Pollenkollen.se for dedicated allergy care.

Differentiator

Problem solved

Functional benefit

Products and services

• Doktor.se App Mobile application (iOS/Android) providing on-demand access to licensed healthcare professionals via chat, video, or voice call within 30 minutes, 365 days a year, without appointment booking. Supports prescription renewals, medical certificates (sick leave, VAB), vaccination bookings, and chat with physical healthcare centers. Targeted at individual Swedish consumers seeking rapid access to primary care.
• Vårdcentraler (Healthcare Centers Network) Network of 27+ physical primary care centers across Sweden where patients can register ('lista sig') at no cost for continuity of care with a fixed family doctor. Centers offer general practice, BVC child healthcare, Lättakut minor injury clinic, Prickmottagning mole checking, vaccinations, and evening appointments, typically within 24 hours. Operated on behalf of multiple Swedish regional authorities.
• Recept (Prescription Renewal Service) Online prescription renewal service through the Doktor.se app, allowing patients to request medical assessments and renewals for previously prescribed medications. Doctors review and issue prescriptions that can be picked up at any Swedish pharmacy.
• Vaccination Services Digital and physical vaccination services including travel vaccines, flu vaccines, and COVID-19 vaccination at healthcare centers. Enhanced through the acquisition of LifeCaddy Health AB for digital vaccination record management.
• Digital Diagnostics (Kollarna) Digital diagnostic services for common conditions including urinary tract infections and acne, enabled through the acquisition of Kollarna. Allows patients to receive assessments, diagnoses, and treatment plans through the Doktor.se platform.
• Medical Certificates (Intyg) Online issuance of medical certificates including sick leave certificates (sjukintyg/läkarintyg), VAB certificates (care of sick child), and travel certificates through digital consultations with Doktor.se doctors.
• Weight Management Program (Viktnedgång med läkemedel) Medical weight management program offered at select Doktor.se healthcare centers, providing modern prescription medications to support weight loss under physician supervision.

Quantifiable outcome

• 95% patient satisfaction rate
• +3 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Four partnerships are on record, tiered minor and core.

• LifeCaddy Health ABminorStrategic or Co-development Partner · 13 May 2022Doktor.se acquired LifeCaddy Health AB in May 2022. LifeCaddy specializes in developing digital tools for vaccination data, enabling patients to gain better oversight of their vaccination records. The acquisition strengthened Doktor.se's digital and physical vaccination services in Sweden.
• KollarnaminorStrategic or Co-development Partner · 10 March 2022Doktor.se acquired Kollarna in March 2022. Kollarna, based in Göteborg, specialized in digital diagnostics for conditions like urinary tract infections and acne. The acquisition strengthened Doktor.se's digital healthcare offerings in diagnostics.
• Swedish Regional Healthcare AuthoritiescoreOthersDoktor.se operates healthcare centers on behalf of multiple Swedish regional governments: Region Stockholm, Region Halland, Region Västernorrland, Region Norrbotten, Region Sörmland, Region Östergötland, Region Skåne, and Region Västra Götaland (VGR). These are public-sector partnerships where Doktor.se provides primary care services under regional healthcare contracts.
• Doktor.deminorOthersDoktor.de is a German subsidiary/affiliate of Doktor.se, enabling the company to offer digital healthcare services in Germany. It is referenced on the Doktor.se website footer.

Scale indicators6 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Doctolib: Doctolib is Europe's leading healthcare booking and teleconsultation platform, dominant in France and expanding across Germany and other markets. It represents the larger-scale incumbent Doktor.se/Doktor.de will increasingly compete against in DACH.
• Capio (now part of Ramsay Santé): Capio is one of Sweden's largest private healthcare operators with broad primary and specialist care across physical clinics. While not digital-first, it competes for the same regional primary care contracts and patient listings as Doktor.se.

Direct peers

• Doktor24: Doktor24 is a Swedish digital healthcare provider offering app-based consultations, chronic care management, and primary care services. Its hybrid digital model and focus on chronic and lifestyle care overlap closely with Doktor.se's service mix.
• Kry: Kry is Doktor.se's closest Swedish competitor, offering digital-first primary care consultations via app combined with a growing physical clinic footprint. It directly competes for the same patients, regional contracts, and clinicians, and is widely regarded as the Swedish digital health benchmark.
• Zava: Zava is a European digital health provider offering online consultations, prescriptions, and chronic condition management across the UK, Germany, France, and Ireland. Its cross-border DACH focus makes it a direct competitor to Doktor.de.
• Min Doktor: Min Doktor is a Swedish digital primary care app providing on-demand physician consultations for common conditions and prescriptions. It competes head-to-head with Doktor.se's digital offering on the same patient base and condition categories.

Regional players

• Praktikertjänst: Praktikertjänst is one of Sweden's largest private healthcare cooperatives with a deep network of dental and primary care clinics. It is a long-standing regional incumbent competing with Doktor.se for Swedish primary care contracts and clinicians.
• Helsa (formerly Praktikertjänst's primary care arm): Helsa operates a network of physical primary care centers in the Stockholm region, holding regional vårdval contracts comparable to Doktor.se's. It competes for the same patient listings in greater Stockholm.

Market position

Strengths4 records

Weaknesses3 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/doktor.se
• Xx.com/doktorse

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries3 records

Funding overview

Funding rounds9 records

Investors10 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Doktor.se