Capio

What Capio does

Capio is a Swedish healthcare provider founded in 1994 and headquartered in Gothenburg, operating since 2018 as a subsidiary of Ramsay Santé, a pan-European healthcare group with 36,000 employees across five countries. The company delivers a broad spectrum of publicly funded and private healthcare services — including primary care (100+ health centers), specialist care, emergency/acute hospital services, psychiatry, occupational health, advanced home healthcare (ASIH), geriatric care, and specialized facilities such as Capio Ätstörningscenter Varberg (eating disorders) and Capio Vård för hemlösa (healthcare for the homeless) — through a network of approximately 241 care units in Sweden, with additional operations in Norway and Denmark. Capio processes roughly 6 million patient visits annually and employs approximately 15,000 people in Sweden alone.

The company's underlying technology stack combines physical care delivery with the digital Capio Go platform (chat and video consultations available 7-22 daily, secured via BankID) and the broader Capio app for appointment booking and prescription renewals. Clinical operations are supported by the Cosmic electronic health record system and integration with Sweden's national 1177 e-tjänster portal. Capio's proprietary Capiomodellen quality framework — built on four pillars (patient needs, modern medicine, modern management, continuous improvement) — provides a documented operating model used across the network. Speech recognition tools are deployed for clinician dictation at select facilities.

Capio's revenue model is hybrid: the majority of revenue is generated through multi-year public healthcare agreements with Swedish regional governments (Region Skåne, Region Jönköpings län, Västra Götalandsregionen), where patients pay standardized regional fees and Capio is reimbursed via care contracts. A secondary revenue stream comes from privately paying patients and those with private health insurance (privat sjukvårdsförsäkring), including specialist consultations and elective procedures, plus corporate occupational health (företagshälsovård) services. The company employs a hybrid go-to-market motion: direct-to-consumer through owned physical locations and the digital Capio Go self-serve platform, alongside enterprise sales to regional government payers and corporate clients. Patient acquisition combines a content-driven website (capio.se), social media (Facebook, LinkedIn, Instagram), and PR/earned media, supported by the mobile app as a self-service channel.

Name

Capio

Legal name

Capio Sverige AB

Website

https://capio.se

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Capio is a Swedish healthcare provider, part of Ramsay Santé since 2018, operating 241 care units across Sweden, Norway, and Denmark. It delivers primary, specialist, emergency, psychiatric, and digital healthcare services to roughly 6 million patients annually through public regional contracts and private-pay channels.

Ownership category

akta.pro rank

Product category

Healthcare Services

NAICS

Offices of Physicians (6211), Ambulatory Health Care Services (621)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Hospitals (8060), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Medication-Assisted Treatment (MAT) & Opioid Treatment Programs (OTPs) (HLAFACAG)

Keywords

• Healthcare services
• Primary care
• Specialist medical care
• Digital healthcare
• Hospital services

Headquarters

HQ city

Gothenburg

HQ country

Sweden

HQ region

Europe

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Publicly Funded Healthcare Services: Capio operates care units under public healthcare agreements with regional governments (e.g., Region Skåne, Region Jönköpings län, Västra Götalandsregionen). Services are funded through the Swedish public healthcare system, where patients access care largely free at point of use. Revenue is generated through care contracts with regions.
2. Private Healthcare and Insurance: Capio offers services to privately paying patients and those with private health insurance (privat sjukvårdsförsäkring). This includes specialist care and elective procedures not covered by the public system.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Capio is a Nordic healthcare provider operating 241 care units across Sweden, Norway, and Denmark, delivering primary care, specialist care, emergency care, psychiatric services, and occupational health through hospitals, clinics, and health centers. The company complements its physical infrastructure with digital healthcare services (Capio Go) offering online consultations 7-22 daily, plus prescription renewals and patient triage via app and web.

Product overview

Capio is a comprehensive healthcare provider offering a broad portfolio of digital and physical healthcare services across Sweden, Norway, and Denmark. The company's digital services include Capio Go (online consultations via chat available 7-22) and the Vård Online app, which provide patients with digital access to medical advice, prescription renewals, and specialist referrals. Physical services span primary care (100+ vårdcentraler), emergency care (including Capio S:t Görans Sjukhus), specialist care (orthopedics, psychiatry, gynecology, urology, dermatology), rehabilitation, geriatric care, occupational health, and advanced home healthcare (ASIH). Capio also operates specialized facilities including Capio Ätstörningscenter Varberg (eating disorders), Capio Ultraljudsbarnmorskorna (prenatal ultrasound), and Capio Vård för hemlösa (healthcare for homeless). The company has 241 care units in Sweden and 6 million annual patient visits, and is part of Ramsay Santé since 2018.

Differentiator

Problem solved

Functional benefit

Brands

• Capio Go: Digital healthcare service offering online consultations and healthcare advice 7-22 daily.

Products and services

• Capio Go

Quantifiable outcome

• 79% of employees recommend Capio as a workplace (employee survey with 87% participation rate)
• +1 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability3 records

Feature2 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Region SkånecoreStrategic or Co-development PartnerCapio operates care units on behalf of Region Skåne, providing primary care (vårdcentraler), specialist care, and other health services under public healthcare agreements in southern Sweden.
• Region Jönköpings läncoreStrategic or Co-development PartnerCapio operates specialist care including Capio Ätstörningscenter Varberg on behalf of Region Jönköpings län, providing specialized eating disorder treatment services.
• Västra GötalandsregionencoreStrategic or Co-development PartnerCapio Lundby Specialistsjukhus operates under a care agreement with Västra Götalandsregionen, providing planned specialist care in Gothenburg area including ENT, ophthalmology, psychiatry, medicine, and surgery.
• Generation PepminorStrategic or Co-development PartnerCapio partners with Generation Pep (part of the Crown Princess Couple's Foundation) on a preventive health program for children aged 0-6, aimed at increasing knowledge about healthy diet and physical activity among children and parents.

Scale indicators9 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Humana: Nordic personal-assistance, elder care, and individual-and-family-services operator with strong Swedish public-sector contract exposure. Comparable in operating a care-delivery network under Swedish municipal/regional agreements.
• Praktikertjänst: Sweden's largest private healthcare cooperative, operating primary care clinics, specialist centers, and dental services on similar public-agreement and private-pay economics to Capio. Directly comparable in service mix and Swedish regional footprint.
• GHP Specialty Care: Nordic specialist-clinic operator listed on Nasdaq Stockholm running ~25 specialty clinics in Sweden, Norway, and Denmark in orthopedics, obesity, sleep, and IVF. Comparable specialist-care business model targeting private-pay and insured patients.
• Aleris: Nordic private healthcare provider (now part of the same Ramsay Santé group) operating hospitals, specialist clinics, and elder care across Sweden, Norway, and Denmark. Closely overlaps Capio's hospital and digital-care proposition.

Broad incumbents

• Attendo: Major Nordic care provider focused on elderly care, social care, and healthcare services across Sweden, Finland, Norway, and Denmark. Comparable in scale and Nordic public-contract model, though more weighted to social/elder care than acute hospital services.
• Helios (Fresenius): Europe's largest private hospital group operating ~90 hospitals across Germany, Spain, and Latin America. Relevant as a broad pan-European incumbent peer providing hospital services at comparable scale to Capio Sweden.
• Ramsay Health Care (Australia): Australian-listed hospital group that is the historical parent lineage of Ramsay Santé and runs comparable acute and day hospitals across Australia, the UK, and Europe. Most relevant as a global benchmark for the Ramsay operating model Capio sits within.

Regional players

• Terveystalo: Finland's largest private healthcare provider delivering primary, specialist, occupational, and digital care under a similar public-agreement/private-pay hybrid model. Comparable operating model in a Nordic market adjacent to Capio's.
• Mehiläinen: Finnish private healthcare group offering primary, specialist, hospital, occupational health, and digital services. Operates under an almost identical Nordic public-private reimbursement framework as Capio Sweden.

Emerging players

• Doktor.se: Swedish digital-first primary care provider combining app-based consultations with physical clinics. A direct emerging competitor to Capio Go, especially for low-acuity visits where digital-first cost structures can undercut incumbents.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xfacebook.com/capiosverige
• Facebookfacebook.com/capiosverige
• LinkedInlinkedin.com/company/capio-sverige
• Instagraminstagram.com/capiosverige

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Capio