Star Express

What Star Express does

Star Express is an India-based, privately held integrated logistics and retail execution company founded in 2004 by Prassanna Rai and Suryakant Patil and headquartered in Navi Mumbai. It operates across three interlocking service lines: (1) Logistics — production support, warehousing and distribution, supply chain management, last-mile delivery, fulfilment centers, and specialized transportation; (2) Retail Solutions — POSM manufacturing, in-store branding, brand activation, hypermarket setups, modern trade rollouts, and CSD canteen deployments, branded under the Star Visibility sub-brand; and (3) Value-Added Services — reverse logistics, packaging and kitting, and annual maintenance of POSM assets. The company also operates a dedicated technology arm, TechnoVate, which provides real-time tracking dashboards, route optimization tools, barcode/RFID-enabled warehouse automation, digital proof of delivery via handheld devices, analytics dashboards, and client collaboration platforms, with an integrated client-facing tracking portal at app.starexpressindia.com.

The business is enterprise B2B and predominantly services multinational clients in FMCG (Hindustan Unilever, P&G, Colgate Palmolive, Reckitt Benckiser, Wipro), consumer electronics (Samsung, Dyson, Panasonic), telecom (Airtel), food and beverage (Ferrero Rocher, Kinder Joy), and financial services (Kotak), among others. Its go-to-market is direct enterprise field sales with dedicated account management, customer excellence, and strategy teams. The company is bootstrapped, has no disclosed funding rounds, and is founder-owned; it employs approximately 200 people and reports a pan-India operational footprint spanning 28 states and 8 union territories, including CSD canteen deployments and remote-area last-mile delivery through in-house teams. Revenue model is professional services-based with a hardware component for POSM manufacturing, sold under quote-based/procurement pricing with no public price list. Self-reported operational metrics include 85% faster deliveries, 90% client satisfaction, and 30,000+ cumulative shipments, though no annual revenue, ARR, or contract value figures are disclosed.

Name

Star Express

Legal name

Star Express

Website

https://starexpressindia.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

51–100 employees

Short description

Star Express is an India-based, founder-led logistics and retail execution company serving multinational FMCG, consumer electronics, telecom, and F&B clients with integrated warehousing, last-mile delivery, and POSM manufacturing and deployment across 28 states and 8 union territories.

Ownership category

akta.pro rank

Product category

Third-Party Logistics Services

NAICS

Couriers and Express Delivery Services (492110), Local Messengers and Local Delivery (4922), Packaging and Labeling Services (56191)

SIC

Trucking & Courier Services (No Air) (4210), Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

E-commerce Fulfillment & Omnichannel Logistics (Pick/Pack/Returns) (TLAIAAAD)

Keywords

• Third-party logistics services
• Warehousing and distribution
• Last-mile delivery
• Point-of-sale materials
• Retail execution solutions

Headquarters

HQ city

Mumbai

HQ country

India

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Logistics Services: End-to-end logistics including production support (long-haul trucking), warehousing and distribution, supply chain management, last-mile delivery, and fulfilment center operations. These services are provided to enterprise brands across India.
2. Retail Solutions: Retail execution services including POSM deployment, in-store branding, brand activation, hypermarket setups, general and modern trade rollouts, and CSD canteen setups. Services cover planning, designing, executing, managing, and tracking retail programs.
3. Value Added Services: Reverse logistics (returns management and recycling), packaging and kitting, and annual maintenance services for POSM assets.
4. Star Visibility (POSM): High-quality Point-of-Sale Materials (POSM) including retail display units, signages, standees, banners, and in-store branding solutions. Includes annual maintenance services for POSM assets.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Star Express delivers integrated third-party logistics and retail solutions for enterprise brands in India, spanning production support via long-haul trucking, warehousing and distribution, supply chain management, last-mile delivery, and fulfilment center operations. Through its Star Visibility division, the company also manufactures and deploys point-of-sale materials (POSM), executes in-store branding, brand activations, and hypermarket and modern trade rollouts, supported by technology-enabled real-time tracking, route optimization, and proof-of-delivery systems.

Product overview

Star Express is an integrated logistics and retail solutions provider offering a unified platform with multiple interconnected service modules. The core offerings include Logistics Services (Warehousing & Distribution, Supply Chain Management, Last-Mile Delivery, Fulfilment Center, Production Support, Specialized Transportation) and Retail Solutions (POSM Solutions, Retail Visibility, In-Store Branding, Asset Deployment, Brand Activation). Supporting these are Technology Services (Real-Time Tracking, Tech Integration Dashboard, Digital Proof of Delivery, Collaboration Platforms) and Value-Added Services (Reverse Logistics, Packaging & Kitting, Annual Maintenance). The portfolio is anchored by Star Visibility for POSM materials and deployment, with a pan-India network across 28 states and 8 union territories supporting multinational clients.

Differentiator

Problem solved

Functional benefit

Brands

• Star Visibility: Point-of-Sale Materials (POSM) solutions including retail display units, signages, standees, banners, in-store branding, and annual maintenance services.
• TechnoVate

Products and services

• Warehousing and Distribution Secure, scalable storage supported by an efficient national and regional distribution network for managing inventory and fulfilling orders for enterprise brand clients.
• Supply Chain Management Integrated systems providing real-time visibility and control over inventory, orders, and transportation across the supply chain for enterprise clients.
• Last-Mile Delivery Fast, reliable, and trackable delivery services ensuring products reach their final destination on time, supported by in-house last-mile teams across India.
• Fulfilment Center Comprehensive order processing, packaging, and dispatch solutions that keep operations seamless for enterprise clients across India.
• Production Support (Long-Haul Trucking) Long-haul trucking services ensuring safe and timely delivery of goods across extensive distances for enterprise clients.
• Specialized Transportation Specialized transport solutions for unique cargo requirements demanding special handling and delivery security.
• Reverse Logistics Returns management and streamlined recycling processes that improve efficiency, reduce waste, and support sustainable operations for enterprise clients.
• Packaging and Kitting Customized packaging and curated promotional kits that elevate branding, enhance experience, and drive engagement for brand owners.
• Star Visibility POSM Solutions Manufacturing and supply of high-quality Point-of-Sale Materials (POSM) including retail display units, signages, standees, banners, and in-store branding solutions designed for maximum visibility, plus POSM deployment and annual maintenance.
• Retail Visibility and Brand Activation Planning, designing, executing, managing, and tracking retail programs including brand launches, below-the-line (BTL) activations, and promotional campaigns for enterprise brands.
• In-Store Branding Recce, adaptation, print, fabrication and implementation of display assets for retail environments, covering category, facade, pillar, end cap, FSUs, slat walls, canopy stalls, top door branding, and flanges.
• Hypermarket and Modern Trade Rollouts Precision-driven installations and tailored execution for large-format retail environments and modern trade chains, ensuring consistency and impact at scale, including CSD canteen setups.
• Pick, Pack and Ship Enterprise management services covering supply chain, warehousing, transportation, packaging, and order fulfillment operations for brand clients.
• Shipment Tracking Portal User-friendly web portal offering real-time updates, secure login, and personalized dashboard features for clients to track shipments, installations, and movements end-to-end.

Quantifiable outcome

• 85% faster deliveries compared to industry baseline
• +2 more outcomes

Named customers18 records

Segments8 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature6 records

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• TCI Supply Chain Solutions: Division of Transport Corporation of India providing contract logistics, warehousing and distribution services to enterprises across India. Comparable multi-service 3PL positioning serving similar enterprise verticals.
• Mahindra Logistics: Indian integrated 3PL offering warehousing, distribution, and supply chain management to enterprise clients across FMCG, automotive and durables - directly comparable in service mix, customer profile and pan-India operating model to Star Express.
• Stellar Value Chain Solutions: Indian multi-temperature and ambient 3PL with pan-India warehousing, distribution and value-added services for FMCG, retail and consumer brands. Closely mirrors Star Express's mix of warehousing, distribution and end-to-end enterprise logistics.
• Smollan: Global retail execution, merchandising and in-store activation services provider with India operations. Comparable to Star Visibility division in POSM deployment, in-store branding and retail execution for FMCG and consumer brands.
• Ecom Express: Indian logistics specialist focused on e-commerce and omnichannel fulfillment, warehousing and last-mile delivery for enterprise brands. Comparable last-mile and fulfillment capabilities aimed at similar enterprise customer segments.
• Xpressbees: Indian logistics platform providing warehousing, fulfillment and last-mile delivery for e-commerce and enterprise brands. Comparable in offering last-mile and fulfillment to enterprise clients across India.

Others

• BlackBuck (Zinka Logistics): Indian digital trucking and freight marketplace enabling shippers to find and manage road transport. Adjacent rather than directly comparable - Star Express operates its own fleet, but BlackBuck represents the technology-led road-freight model in the same market.

Broad incumbents

• DHL Supply Chain India: Global contract logistics leader with established India operations providing warehousing, distribution and value-added services to multinationals. Comparable enterprise customer profile to Star Express but at much larger global scale.
• BlueDart Express: India's leading express courier and integrated logistics company, part of the DHL Group. Overlaps with Star Express in express delivery, supply chain and last-mile for enterprise accounts across India.
• Delhivery: Large Indian logistics and supply-chain platform offering express parcel, warehousing, freight and end-to-end fulfillment. Wider portfolio and far larger scale than Star Express, but overlaps in pan-India enterprise fulfillment and last-mile.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/star-express-navi-mumbai

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Star Express