What OneCare Platform does

OneCare Platform, operated by Eunomia Systems Limited, is a UK-based SaaS provider of all-in-one care management software for community-based domiciliary and home care providers in England. The platform consolidates care planning, client assessments, medication management (eMAR), scheduling, route optimisation, rostering, invoicing, compliance monitoring, and reporting into a single integrated system accessible via role-based desktop access and companion mobile applications for frontline carers (Carer App) and client families (Family App). The product suite comprises 15 feature modules grouped into Care Management, Roster, and Administration & Compliance categories, with built-in CQC compliance workflows, automated document-expiry alerts, and real-time medication administration tracking.

The platform is built and operated by co-founders Kay and Frank Morley Cooper, who previously ran Care 1st, a multi-branch home care provider rated Good or Outstanding by the CQC, for nearly 20 years. This operational pedigree informs product design, with ongoing feedback from active care workers and coordinators shaping the feature set. The platform holds ISO 9001:2015, ISO 27001:2022, Cyber Essentials, and Cyber Essentials Plus certifications, positioning it for security-conscious care buyers. The company employs 1–10 staff and operates from Farnborough, with development led by an internal team and account management handled by a small sales function.

OneCare Platform monetises through annual, quote-based SaaS subscriptions sold via a sales-led motion: prospects book demos through a HubSpot scheduler, complete a business scorecard self-assessment, or contact a dedicated phone line (01483 370 130). Target customers are domiciliary care agencies in England, with mid-market positioning. In 2024, the company launched OneCare Consultancy, a wholly-owned subsidiary offering CQC and Ofsted compliance advisory, HR support, and turnaround services, creating an additional referral channel into the software. Revenue figures, customer counts, and external funding history are not publicly disclosed.

Name

OneCare Platform

Legal name

Eunomia Systems Limited

Website

https://onecareplatform.co.uk

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

1–10 employees

Short description

OneCare Platform is a UK-based SaaS provider of all-in-one care management software for domiciliary and home care agencies in England, offering care planning, eMAR medication management, scheduling, route optimisation, invoicing, and compliance tools via desktop and mobile applications.

Ownership category

akta.pro rank

Product category

Care Management Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Ambulatory Health Care Services (621), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Prepackaged Software (7372), Services-Home Health Care Services (8082)

akta.pro primary industry

Childcare & Eldercare Caregiving Platforms (BPAMAHAJ)

akta.pro secondary industry

Self-Directed/Consumer-Directed Caregiver Enrollment & Payroll Support (HSABAMAI)

Keywords

• Care management software
• Domiciliary care software
• EMAR medication management
• Care scheduling platform
• CQC compliance software

Headquarters

HQ city

Farnborough

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. SaaS Platform Subscription: Subscription-based access to the all-in-one care management platform with role-based system access for care managers, coordinators, and carers. Pricing likely tiered based on organisation size or feature modules.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

OneCare Platform is an all-in-one, cloud-based care management SaaS platform for community-based (domiciliary and home) care providers in England, bundling care planning, scheduling, medication management (eMAR), compliance, invoicing, and analytics in a single integrated system. It is accessed via a role-based desktop system with a companion mobile Carer app for frontline staff and a Family app for relatives of service users, and is sold on a quote-based annual subscription through a sales-led demo motion.

Product overview

OneCare Platform is a single, unified all-in-one care management software platform for community-based care providers. The core OneCare Platform product combines care management tools (Care Planning, Client Assessments, Risk Management, Task Management, Medication Management), roster management (Visit Planning & Scheduling, Team Scheduling & Calendar, Care Team Coordination, Optimised Route & Run Planning, Absence Management), and administration features (Performance Analytics, Invoicing & Billing, Service & Contract Management, Onboarding & Compliance, Reporting) into one integrated system. The platform is complemented by the Carer App (mobile app for field care workers) and Family App (for family members), with OneCare Consultancy offering separate compliance advisory services.

Differentiator

Problem solved

Functional benefit

Products and services

• OneCare Platform All-in-one, cloud-based care management SaaS platform for community-based (domiciliary and home) care providers in England, combining care management, rostering/scheduling, medication management (eMAR), invoicing, compliance monitoring, and analytics into a single integrated system. Delivered via role-based desktop access with companion Carer and Family mobile apps, designed to help agencies meet CQC compliance requirements.
• OneCare Consultancy Compliance consultancy service for UK care agencies covering CQC compliance, Ofsted compliance, HR support, and turnaround services for struggling care providers. Operates as an adjacent advisory subsidiary and referral channel into the OneCare Platform software.

Quantifiable outcome

• Elimination of duplicate records and manual processes saved staff hours each week
• +2 more outcomes

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature9 records

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Access Group (Health & Social Care): Large UK software incumbent with a Health & Social Care suite covering home care, residential, and broader health workflows. Overlaps with OneCare on care management and rostering but operates a much broader portfolio across multiple verticals.
• WellSky (formerly TPS/Healthcare): Global health and community care software provider with modules spanning home care, personal care, and broader post-acute workflows. Comparable product surface for home care agencies, though positioned as a broad incumbent rather than a UK vertical specialist.

Direct peers

• Birdie: UK-based SaaS platform for home care agencies offering care management, rostering, eMAR, and family engagement. Closely comparable in target customer (domiciliary care providers in England), product surface, and GTM motion, making it OneCare's most direct competitor.
• CarePlanner: UK care management and rostering software built for home care providers. Overlaps directly with OneCare in scheduling, care planning, billing, and family portal functionality for English domiciliary agencies.
• CareLineLive: UK domiciliary care management software covering rostering, care planning, invoicing, and a carer app. Targets the same home care agencies in England and overlaps substantially with OneCare's module set and feature scope.
• Person Centred Software: UK care software provider with strong penetration in residential and home care settings, offering care planning, medication, and analytics. Directly comparable vertical focus and customer overlap in the English care market.
• Nourish Care: UK care management software used by home care and residential providers for care planning, daily notes, and reporting. Targets an overlapping segment of UK community care agencies with a comparable CQC-aligned feature set.
• Log my Care: UK-based care management platform for home care and supported living providers, offering care planning, eMAR, and reporting. Directly comparable in customer profile, regulatory focus on CQC, and all-in-one SaaS delivery model.
• PASS by everyLIFE Technologies: UK care management platform (PASS) widely used by home care providers for care planning, medication, and reporting. Serves the same CQC-regulated domiciliary customer base and competes head-to-head on the all-in-one proposition.

Emerging players

• Caresmartz (CARE360): Home care agency management software with scheduling, billing, and caregiver apps. Adjacent product set targeting the same home care provider buyer, though primarily North American rather than UK-focused.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/onecare-platform

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about OneCare Platform